Swallow Thainstone House Hotel

, Inverurie
4 star Map this hotel
hotel photo More hotel photos
Dirt from woodwork beside table where we ate breakfast!! Lovely peacefull
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Swallow Thainstone House Hotel reviews

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complete rubbish
My partner and I were looking forward to a romantic night at this supposed 5 star hotel with leisure facilities!!! The signs in the bathroom warning of Hot Water! were a joke. There was none! The food was some of the worst that I have ever eaten and the breakfast looked as if it had been cooked 48 hours in advance. Save your money and dont go there.
Management response from PeterSangster

Good Morning, Please accept my sincere apologies that no one has responded to your comments sooner. I have taken over here at Thainstone House this week and can assure you I have taken your comments on board and will discuss your feedback with my team as we aim to address the problems you encountered. I can confirm that we have since addressed the hot water issue and this has now been resolved. Thank you once again for taking the time to provide your comments and on behalf of everyone here at Thainstone House I am sorry that you didn't enjoy your previous stay. Kind Regards Peter Sangster

Absolute rip Off!!
This hotel has be one of the worst hotels I have ever stayed in. I travel a lot for business about two nights a week on average all over the UK. This hotel cost £95 B and B the eggs in the morning were microwaved. The chicken caeser salad was served on cress!! with a garlic dip which was rotten. The room was dated with wallpaper falling off the wall and dampness in the corners. The staff however were very friendly and helpful. The pool and sauna were ok but the gym was pretty poor with hardly any machines available. This is a complete rip... more
Management response from PeterSangster

Good Morning, Please accept my sincere apologies that no one has responded to your comments sooner. I have taken over here at Thainstone House this week and can assure you I have taken your comments on board and will discuss your feedback with my team as we aim to address the problems you encountered. Thank you once again for taking the time to provide your comments and on behalf of everyone here at Thainstone House I am sorry that you didn't enjoy your previous stay. Kind Regards Peter Sangster

Disappointed
I would like to share with you all the extent of the facilities available during my visit to the leisure centre on 6 Nov 2008. Swiiming Pool - Unavailable due to kids lessons !!!! Jacuzzi - Unavailable due to some technical problem !!!! Steam Room / Sauna was in fact available however there is a time limit on these before you pass out. For persons who are staying at the hotel to be confronted with these problems is bad, considering the leisure facilities will have been a consideration when booking, however spare a thought... more
just ok..
we stayed at the Thainstone for 3 nights from the 2nd - 5th of October. I'm really on the fence with this one. I've stayed in a lot of hotels around the world so i would be fairly up to date on standards and value for money. Coming from Dubai i was prepared not to be met with what we are used to, but for 95 quid a night, that was ok. I definitely, definitely would not rate it 4 star, no way. The staff were very friendly, really nice & very helpful. I don't recommend dinner in the hotel, it was a bit bland to be honest, i'm not a big... more
Nice hotel
After being given a room that was substandard and had mould in the bathroom we were upgraded to a suite, free of charge! Highly recommend the champagne breakfast delivered to your room. It's not listed on the room service breakfast request form, speak to the reception and order via them.
Lovely Hotel, really worth the money!
I stayed at the Thainstone Hotel, in Inverurie for a friends wedding, being held along the road at Pittodrie Hotel. This hotel is lovely. I had absolutely no complaints, and I even got breakfast delivered to my room. what i did have an issue with was the woman on reception who was exceedingly rude. I had emailed with regards to Early check in, and was told that this was ok'd and my room would be ready on arrival. It was not, I arrived at 11.30 - check in was 1hr later. the wedding began at 2pm. (!) I asked how... more
Loved the food.
Brilliant hotel. Food was fantastic and staff were enthusiastic and helpful. We took our dog with us and not sure if we were stuck in a room out of the way. Standard of room was good, but no outlook and we were disturbed late at night and early morning with deliveries to hotel. Really enjoyed swimming pool and again were pleased with standards. Slight problem checking out in that we were given someone elses bill which we failed to notice at time, still good news for someone else.
not very Impressed with Thainstone House Hotel
I attended a wedding at the Hotel on sat 14th June and expected this to be a great day as the hotel is set in lovely surroundings and was good the last time I was there. we paid £95 for a room which would normally be ok for this hotel but we had a room that was like an attic and you had to duck every time you moved about, thankfully both myself and my Wife only banged our heads once each, Rooms Basic. On the Wedding Meal it took for ever to serve and when it did come it was cold and the vegtables were not properly cooked (looks... more
lovely hotel
We went for lunch yesterday at thainstone house at it was lovely!! The food was amazing and the service was second to none. We were looked after very well. The hotel is beautiful. Its old period fetures and big open fires make it stunning. My fiance and I are getting married there next year and we couldnt have picked a more beautiful hotel

Swallow Thainstone House Hotel also called

  • swallow thainstone hotel
  • swallow thainstone inverurie
  • thainstone hotel
  • thainstone house
  • thainstone house hotel
  • Address: A96, main Inverness Road AB51 5NT, Inverurie, United Kingdom

Traveller Ratings

Write a review
Overall
7 / 10
241 reviews
Brilliant
72
Good
58
Average
35
Poor
41
Awful
35
Room
6.5/10
Service
7.5/10
Value
7/10
Cleanliness
7.5/10
Location
8/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 48 More Amenities
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