Iberostar Daiquiri Hotel
, Cayo Guillermo
Iberostar Daiquiri Hotel Reviews
1 reader found this review helpful
I have just got back from this hotel and I really wish I hadn't gone at all. We went there for somebody's wedding, which was a joke, I would not recommend getting married there!! We had over 20 people in our group and all of us suffered from stomach upsets throughout our entire stay, some of us spent more time on the toilet than on the beach! It was reported to the staff who could not care less and the hotel doctor was useless. Hygiene was very poor, rooms were shabby and dirty, food was surrounded by flies, and there were often dead crabs in the pool! The beach is not what you imagine a carribbean beach to look like, it could have been anywhere in europe. The food was pretty awful and to be honest, we were all too scared to eat it as it just made us ill! If you want to lose weight this is the holiday for you!! The island is an hours coach drive from the mainland and 7 hours from Havana! There is absolutely nothing to do on the island except pedalos and snorkling. The only positive about the hotel was the staff, who were all very hard working and friendly. The hotel needs a lot of money spending on it and a deep clean! I have been on a few bad holidays, but this has to top the lot, it is definately not a 4* ! I would find somewhere else in the carribbean to stay, the Bahamas perhaps?
- Advice: Go to pillar beach which is lovely and try to go to the mainland, as it is far more interesting
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
3 readers found this review helpful
Overall a brilliant holiday for myself and my family.
The hotel was as expected but we were dissapointed with the rooms, they badly needed a re-furb and were very battered and tired looking.
The food was excellent with an amazing variety morning noon and evening.
Nothing was too much trouble for the bar staff, as long as tips were involved ( 1 peso did it we found) from this you got better service.
the Mosquitos were a NIGHTMARE ! i suffered a severe reaction to some bites ( even after using repellent ) and had to visit the doctor for a week, he was however, fantastic.
Kids club was brilliant for my 9 yr old but my 13 yr was a little bored at times as there werent many girls her own age ( took the week before the school hols ).
Overall had a brilliant time.
- Advice: remember to tip
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
4 readers found this review helpful
Lovely people!The staff are very friendly and helpful! Beautiful beach and amazing water!!
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
7 readers found this review helpful
We just returned from this hotel. We had a great holiday. Yes the food can be a little basic, but you can usually find something to eat (Myself and my son are fussy eaters and we both ate well). The beach is beautiful and I can also recomend a visit to near by Pillar beach, 5 CUC peso per person for transport. It's beautiful! The staff are very friendly especially Walter the show cooking meat chef. The Thomas Cook flight were great, I would say the best flight I have ever had. Much better than Virgin!
The only down side was the Mosquitoes, they were very bad. I got loads of bites. Make sure you take loads of repellent. I used it but still got bitten.
I would still recomend this hotel and location, but would have liked to have been more prepared for the Mosquitoes. We needed to visit the Doctor while we were there, he was great. Located inside the hotel. While we were on the outward flight we realised my son had an ear infection which had been contracted in the UK. The Doctor was fantastic with him and the price was good too.
- Advice: Fab
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
9 readers found this review helpful
best holiday ever! ignore the bad reviews amazing time!
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
Was this review helpful? Yes
2 readers found this review helpful
This hotel was beautifull,and to make it even better my husband and i got married there.The service was great and getting married on the beach to the man of my dreams was the most perfect experiance ever!!!! we want to go back for our yr anniversary..
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
2 readers found this review helpful
We have visited the Carribean many times. Thomas Cook rated this All Inclusive hotel as a 4-5 * and I would have classed it as as 2*. Water sports were advertised in the mag, I saw 1 person on a pedal boat does that count?....hehehehehehe it was below any expectaion on that front. The beach was filthy with ciggarettes and seaweed and not suitable to take children on, it certainly needed a clean daily. Staff begged and begged for tips infact 1 chef refused to cook pasta for guests unless given 1 Peso (how rude)
We informed our chambermaid that our bedding was dirty but she did not change this for 2 weeks until we insisted it was changed as I found her in another room and took my bedding with me and explained it was full of sand. None of the rooms have double beds so my husband and I had to push 2x single beds together, the floor was also rarely swept and we had a build up of bugs around the corners. It was disgusting.
A mini bar is advertised but what you get is a small noisy old run down dirty fridge with 2x cans of lemonade, 2 cans of beer and every other day they put one bottle of water in it.
The hairdryers in the bathroom look like they are from the 70s, they blow out heat but no air, if you care about your appearance pack a hairdryer.
We were informed the Mexican restaurant was the best but it was very basic, as I am a strict vegetarian we asked a waiter about ingredients of a certain mexican bean dish to be informed they do not know the ingredients as it was from Europe and came from a bottle. I couldnt quite believe that Mexico is on their doorstep yet they get supplies FROM EUROPE and its made already in a bottle! The Italian everyone complained about and my husband and I and baby suffered with 'icky' tummy afterwards. I had food poisoning whilst at this resort to add to this.
Childrens food options - PIZZA and CHIPS (if they dont like pizza and chips thats your lot)
Over all this Hotel needs a HUGE cash injection, the personal touch is not there, it is very very basic and the food is samey. Do not expect exotic fruits whatsoever as they rely on supplies being brought in from Cuba so can only offer Pineapple, Mango, Papaya and bananna, anything else - forget it! amazingly so not one dish offered coconut and they were growing everywhere....heheeheeeheeee.
In my personal opinion save your money and go to Jamaica or even the Dominican. I was pleased to visit Cuba before the Yanks spoil it all but shall not return nor recommend.
- Advice: save your money and go elsewhere
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
14 readers found this review helpful
Oh my god! iberostar in cayo guillermo is the best holiday i could ever wish for. I am going again next year it was that amazing :) the people there that work there are so nice we talked and danced with all of them. I am only 13 and we went for my uncles wedding and i had the time of my life. We went on the horse riding trip and it was so goood! i could litterally get on a plane now and go. Seriously if you are looking for somewhere to go, then go there. Its the best! and i only have one more thing to say: "the shows are amazing!!!!!!!!!!!!!!!!!!!"
- Advice: it is the best!
- Activities: horse riding
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
Was this review helpful? Yes
1 reader found this review helpful
I HAVE just got one thing to say about this hotel and thats dont wast your money the hotel is in the middel of nowere and trips are well over priced for two to go to havana over night it will cost you around 600 pounds and to hire a car 75 pounds a day the food is edable just the rooms are not cleaned right we were given towels that had been used by other people and had excretion on them every one on the complex was getting biten by bed bugs or flees all the staff whanted was tips if you dont tip you dont get served for a long time and we allways tip but not this time its not werth it by no means
my holiday cost over 1500 pounds and it was so bad we asked the rep to fly us back to the uk but hes said he couldent do that and all the other hotels were over booked so he couldent move us so all i can say is save your money and go to the dominican republic for a good caribean holidy stay away from cuba and that was the opinion of every one on our flight comming back to the uk so it wasnt just us its not worth it.
- Advice: dont go
- Activities: none
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
Was this review helpful? Yes
3 readers found this review helpful
very clean rooms and complex. food exellent, some people say its a bit samey well if you eat the same stuff it will be we found there was allways something different to eat.
location is nice but a little isolated which is fine if you dont want to go anywhere, but not so good if you do.
staff all very nice people and allways helpful, tipping either you do or you dont it makes no difference they are happy if you do but are not bad if you dont. some times we did some times we did not, the choice is yours.
very good entertainment during the day and night, not pushy though if you dont want to be involved they leave you alone.
night entertainment mainly dancing and singing with the usually games. my wife loved it and will go again.
only bad point about the beach is the sea weed which they do clean up. resort entetainment isolated.
beach was very shallowabout 3 or 4 metres when tide in about 50 when out but only seems to be out everyother day.
resort is nice if a little isolated
- Advice: isolated
- Activities: all in hotel
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
Was this review helpful? Yes
5 readers found this review helpful
What a brilliant holiday. The hotel complex is breath-taking. The staff are friendly and helpful.
The rooms, although, could do with a few modern touches are comfortable and are equiped with every thing you need for a restful nights sleep. The maids go out of their way to make sure your rooms are clean and tidy everyday.
The towels get changed everyday, and it's amazing what figures they can make out of a towel (I.E two kissing swans made from hand towels and placed in the bathroom sink). Mags and Yamila are excellent at what they do. Mags oversees that the maids make your stay very comfortable, she's a very good supervisor.
The food is plentyful and most appertizing, considering this is a poor country.
It's based on a help yourself and you can eat as much or as little as you want. The variety of food is excellent. The waiter's and waitress's are very helpful and provide excellent service (better then the UK).
The pool and pool bar are very relaxing, and it doesn't take Lazaro, Randy and Nelson very long to know what your favourite tipple is. These three boys will even bring you a drink to where ever you are sat around the pool without you even asking for a top-up (you can't fault this kind of service).
They even taught me how to make the famous Coco Loco and Bahama Mama cocktail's (these have gone down well with family and friends when I have made them back in this country).
The entertainment at the resort is very good. The dancers, as my father would say are "FIT", simply because they can shake everything they've got!!!!!!!!. The staff entertain you from morning till night. There's never a dull moment. Yani, the choreographer, trains the dancers to a high level. The `around the world` show is the best performance by far, that i have ever seen because of the work the dancers and Yani put in-to it.
The beach has golden sands and is cleaned every morning by a tractor that rotavates and cleans away any sea weed washed up onto the shore. There are many activities to do like paragliding, speedboat water skiing etc.
Overall it's the perfect holiday.
- Good For: Beach
- Board Basis:All Inclusive
- Tour Operator:First Choice
Was this review helpful? Yes
- Fitness Centre
- Restaurant
- Swimming Pool
- Best Deals: Caribbean
-
Caribbean: Save on hotel + air
Get the lowest price on your vacation with our Best Price Guarantee Expedia Vacations -
Caribbean: Sandals Official Web Site
Escape to the Caribbean for a Luxury Included™ Resort Vacation! Sandals.com -
Caribbean: Official Site
Escape to the Caribbean for a Luxury Included™ Resort Vacation! GrandPineapple.com -
Caribbean: Great Prices, Great Rooms
We Know Hotels Inside And Out. Click or call now: 1-800-914-6835 hotels.com - Sponsored links
Do you own Iberostar Daiquiri Hotel?
- Promote your business with Holiday Watchdog content.
- To respond to a review, use the management response form.
This was our first hot holiday abroad as a family.(Two adults and 9 year old boy).
We all had a really great time and we found most of the staff very friendly and all helpful.
The resort facilities were as expected and we enjoyed the opportunity to use the kayaks and pedalos several times on the sea. The entertainment staff were brilliant giving quite amazing shows in the evening.
Luckily my son could entertain himself quite well throughout the day as he found the kids club was aimed for the younger child and he wasn't allowed to join in the games around the pool or beach as they were for adults only. (Although some of the entertainment staff played with him at some stage of the day).
The food was ok but a little cold at times and the second week was not as good as the first. It did get a little boring too.
The room was fine and bigger than what we expected and it was always kept clean by the staff.
The beach was great and was cleaned of seaweed every day. It was a very safe sea and beach especially for children.
The whole resort was good and there was more there than what we expected. It was safe for my son to wonder around and we would go back again. Great holiday with fond memories.