Craiglynne Hotel

, Grantown on Spey
3 star Map this hotel
hotel photo More hotel photos
Front of Hotel View towards Grantown on Spey main street Sitting area with nice view
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Craiglynne Hotel reviews

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More Traveller reviews of Craiglynne Hotel

Perfect for groups to start explore the highlands
I have stayed at the hotel several times this year with groups from Sweden and Norway. Everytime the staff have been warm, welcoming and serviceminded. If anybody has had any special requests it has always been organized. The rooms differ in size, but I think that´s ok. And every room has its own charm. The food is excellent. Many guests were supriced that the food in Scotland is so good. It´s also nice that there are traditional scottish dishes to choose from the menu. The group also appreciate the coffee room with the... more
Management response from Craiglynne

Many thanks for taking the time to write up a review on our hotel, I am pleased we satisfied all your groups and we look forward to welcoming you back in 2009. Kindest Regards Michael Graham

Not as good as it could have been
I was slightly dissappointed with the Craiglynne Hotel. The pictures on the Website were far superior to the reality of the hotel. The room was small and in need of redecoration and not of a standard to similar standard hotels in the region (notably the Castle Hotel, Huntly). Although I must say the staff were excellent. They were very attentive and eager to help and they did deal with the Gluten intolerance of my wife. All in all average but not highly recommended hotel.
Management response from Craiglynne

Many thanks for taking the time in writing a review on our hotel, I was slightly confused to read your coments as the pictures on all websites have only recently been uploaded. I would be very grateful if you would would oblige in providing us with the room number you stayed in, as the hotel has only this year been fully refurbished & I cannot understand why any of our rooms would be in need of redecoration. I am please we were able to accommodate your requests with regard to your dietary needs. Kindest Regards Michael Graham

Great Value, shame about the food!
Our stay of 4 nights was comfortable, room was basic, although housekeeping standards were below par, toilet dirty on arrival & stayed that way during stay, (pity they didn't provide a loo brush then we could have cleaned it ourselves,) even had to bring own loo paper since there seems to have been an economy drive! Carpets not vacuumed at all throughout stay, only one star for cleanliness I'm afraid! The staff team were very friendly, service in the restaurant was very efficient; unfortunately the whole experience was let down by the poor... more
Management response from Craiglynne

Many Thanks for taking the time to write a review on our hotel, I was extremely concerned to read the points raised and have today spoken with the head chef & head housekeeper who will in turn use your review to re itterate the importance of the smaller deatils, such as hot plates & guest supplies. Once again thank you for your time and we do hope that this will not deter you in returning to the Craiglynne Hotel. Kindest Regards Gemah Graham

Great Value
xcellent accommodation, meals, service and value for money and I would have no hesitation in recommending them to future customers.
Management response from Craiglynne

Thanks for taking the time to write a review on our hotel, we are pleased you enjoyed yourself and look forward to welcoming you back in the not to distant future. Kindest Regards Michael Graham General Manager

Craiglynne Hotel also called

  • hotel crerar craiglynne
  • Address: Woodlands Terrace PH26 3JX, Grantown on Spey, United Kingdom

Traveller Ratings

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Overall
7 / 10
166 reviews
Brilliant
48
Good
56
Average
25
Poor
12
Awful
25
Room
6.5/10
Service
8/10
Value
7.5/10
Cleanliness
7.5/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free Parking
  • Restaurant
  • Room Service
Rooms: 82 More Amenities
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