Holiday Inn Cardiff North Hotel

, Cardiff
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Family Room Family Room Premier Inn - Cardiff North
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Holiday Inn Cardiff North Hotel reviews

1 / 10
Mar 2008, Miss T Curran

I would just like to make a complaint about the Holiday Inn. I had booked 2 rooms for 2 nights for the w/e of the 23/24th May. Unfortunately, plans have changed and we are no longer able to make those dates. However, it seems that when I booked these rooms, it was on a... more

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Nice good value stay
Our second stay at this Premier Inn. Room was spacious and clean, nice bathroom with bath and shower, bed was big and comfortable, bit stingy with the tea, coffee, etc but I asked for more and got a month's supply! Eat in the restaurant, food was basic but good and reasonably priced, waiting staff were friendly and helpful. Breakfast was fine - the usual self-service arrangements but again waiting staff were helpful and attentive. All in all a good value stay, and better than other more expensive budget hotels we have stayed in. Premier Inns... more
Not great, but good enough
We had booked this hotel for a two night stay over Easter. I had booked directly with the hotel over the phone and the staff were great. I got a written confirmation confirming the booking and guarunteeing the room types (one double, one twin, interconnecting). As we walked into the hotel and approached reception, the receptionist turned away and began sorting a pile of receipts, making us wait for a few minutes. As I tried to check in it became clear that the hotel had lost our booking. They only agreed that they were at fault when I... more
Awful! Worst I have ever seen.
This was an awful hotel, if it can even be called a hotel. When we checked it, in looked perfectly fine then we got to our room and the smell was disgusting. We had to leave straight away because the standard was so poor and it was like one of those trashy motels that they show on American tv. Stay away! You pay for what you get.
Rooms too hot, everything else good
Its £56 a night, £7.50 for an all you can eat breakfast and kids under 16 eat free! Good night's sleep guarantee too. Excellent budget hotel accommodation, bedroom was too hot so they refunded our money, what more can you ask? Staff very friendly and breakfast staff exceptional. Bedrooms clean and good quality furniture. Can't fault it for what it is.
Much improved!! V good PTI
Stayed here twice last year for leisure, which was the first time since Premier Travel Inn took over the hotel (as it was previously a Holiday Inn and before that Posthouse and it was good then but needed some work on it. I have to say the hotel has improved since the change as PTI has upgraded the hotel, the bedrooms are much more modern now with new furnishings, and they were very clean. They also seem to have new beds since when we stayed as it was a holiday inn. They dont have room service anymore, but most other facilities remain... more
Awful... worst hotel ever
Awful hotel... booked twin rooms. Didn't get them. One room stunk beacuse there had been a flood in it. Staff were rude and ignorant. Never again. Stay well clear.
Good but needs refurbishment
For some reason most holiday inns seem to be old 60's style buildings. While most are modern inside, this one is not in the rooms and corridors. There was a strong musty smell throughout and although the pool is nice, the shower curtains in the changing rooms were covered in mold. However the restaurant (both food and service) and lounge were excellent and the hotel is still perfectly reasonable with very comfortable beds, although I'd probably stay at one of their more modern rivals next time.
it's better!
I'm the one who wrote the 'OK BUT NEEDS REFURBISHMENT' review/ Stayed here again recently ( December of as we thought it would be good second time as we had a apology letter after we complained saying they've been tryin to improve. Well, the rooms are the same in decor, not in the full new style, but most have the new carpets now and also are spotless and everything works! The staff were also great this time round. And this hotel was great again! I would reccomend because they have nice staff consistently now (stayed for over a week -... more

Holiday Inn Cardiff North Hotel also called

  • Holiday Inn
  • cardiff premier inn
  • premier inn cardiff
  • Address: Pentwyn Road CF23 7XA, Cardiff, United Kingdom

Traveller Ratings

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Overall
8.5 / 10
127 reviews
Brilliant
56
Good
58
Average
8
Poor
3
Awful
2
Room
8.5/10
Service
9/10
Value
9/10
Cleanliness
9/10
Location
8/10
Hotel AmenitiesHotel Description
  • Free Parking
  • Restaurant
Rooms: 142 More Amenities
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