Seiont Manor Hotel

1 reader found this review helpful

With a son at university we are regular visitors to this area and our usual place was fully booked so we gave this one a try. Won't go back though!
Receptionist seemed confused over where our room was on arrival. We came down to find the bar and she told us where it was, but the barman was nowhere to be seen.
Eventually I went back to reception and found him talking to the receptionist.
After our drink we were looking at the tourist info in reception just before 11pm when the two staff on duty put the lights out, slammed the door and left - no goodnight or anything so, standing in the now dimly lit reception area we took the less than subtle hint and went upstairs.
I rang both room service and reception to order my breakfast in my room but no reply so I had to go searching for a staff member and eventually found the barman who was helpful and took my order.
Got in the shower and found we only had one bath and one hand towel for 2 people. Wasn't getting dressed again so we had to manage.
Room was spacious, bed comfy and water hot with the bathroom well equipped. Everything was very clean.
Breakfast came on time and the towels too, when I asked next morning.
However, don't know what was above our room but there were creaking floorboards from dawn until we left so I was exhausted and ready for some sleep when we left.
The housekeeping staff were noisy and there was no 'do not disturb sign' to leave outside our room.
Didn't try the pool as I was too tired after being woken so early.
A disappointing stay - For their star rating and price they need to go on a customer care course!