Westin La Quinta Golf Resort

the following is a personal letter to the staff at la quinta, where i booked a lastminute.com deal for £82 for one night double/twin. i was 'supposedly' offered a similar out of season deal at 'similar' rate...they charged me 286 euros per night instead!! the hotel is nice, clean and well presented but unfortunately the staff get confused between each other with no clear line on situations. the hotel and the golf club clearly do not see eye to eye as confusion and overcharging seems to be the norm. there were silly little rules like 'you aren't allowed to use the small driving range (anyone half decent can't hit anything over a 5i in fear of hitting cars on the road opposite) unless you are about to begin your round' implied they weren't interested in the main reason people stay at hotels like this. we are still owed for things like complimentary buggy that the lady at the golf store charged us by mistake (36euros) the golf management try hard, however the course suffers congestion unless you play at dusk with risk of not finishing the round due to light. we were constantly bothered by passing staff, security in buggies and numerous gardeners/maintenance on mini-trucks. on the 8th of course C in particular 4 or 5 gardeners were resting on the middle of the fairway, with no plan of moving. the security just shrugged. my advice is definitely play los naranjos instead. the swedish staff are an efficient pleasure, the course immaculate, and no confusion on anything! ''dear xxxx, im sorry to be writing this about work, since i know ur off work, but there's something i need to say. we came on the first night with a deal i told u about (lastminute.com £82 double\twin one night) we asked u if there were similar out of season deals, perhaps with golf. u wrote on a piece of paper e286 per person, 4 nights package, incl-1 round golf at la quinta,1 at another course of our choice in the area, breakfast. in my wildest dreams i would not pay this per night, it would be the most expensive hotel room of my life!!! and no where at any time did u mention this per night. looking at the bill finally, and seeing this 'package' charged 4 times therefore every night stayed is truly unbelievable. ur a nice guy but this situation has abused me. why would i accept 286 per night after i just got £82 per night at the same place!!!!!!!!!!!!!!!!! the way u wrote on the paper breaking it down was confusing, and this has cost me dramatically, i feel hurt, confused and very let down... :( ''