Savoy Hotel

I found the staff on reception polite and helpful, the 3pm book in I thought was a bit late. Our room was light bright and had an excellent sea view and very clean, though I could smell smoke when I walked in which was a pity it was there the hole three days I couldn't get rid of it even with the windows open most of the time. The restaurant staff was good and the food was excellant! especially the soup superb, I looked forward to the evening meal my complements to the chef who ever you are I would employ you. I have read reviews saying breakfast was cold, the hotel must of addressed this propblem it is hot now well done.

I have stayed in a lot of hotels as I work in the travel industry and this hotel is featured in Superbreak which is a Tour Operator we sell.
The hotel is 'Old Grandure' (if that is a word!) with a lot of features dating back and it is very 'chintzy and old wordly' the position is quite far north but in some ways this is good as if you don't want the hussle and bussle of the blackpool front its a lot quieter but with bus and trams stops right in front.
The staff are pleasant and will try to help where possible but generally let you get on with it which i like!
The hotel does need money investing into it as the room we stayed in was a 'partial side sea view' whilst it was a good size and clean, the windows were broke and would not shut, when trying to shut it was afraid the whole windows was going to come off as the frame was nailed in with one nail!! so suffered no sleep with the sea breeze whilsting loudly round the frame. The windows are filthy on the outside but i can see this is not the hotels fault as they look impossible to get someone to clean!
The floorboards creak EVERYWHERE but i though this was in keeping with the old style theme and didn't bother us
The bathrooms are ok, but again old style with lino flooring and a bit worse for wear, they are very usable.
Breakfast in the morning was fine, apart from the queues for the hot buffet, i would suggested putting up 2 areas with hot food, so not as many queues( make sure you go down before 8.45am as there is a big rush)
All in all it would be good to have a million pound to throw at the hotel and it is not worth the £85 i paid for 2 adults and 1 child in a triple room, i would have been happier if a paid £40 for the night and then it would be worth the money. But it is not the hotel staffs fault it is the chain that need to put a lot of money into renovating.
thanks all

We arrived with our coach party very concerned as to the previous revues from various people on this website. We had no need to worry. From the moment we arrived we were treated with friendliness. The rooms for both my wife and I plus my parents down the hallway was lovely and clean. The restaurant staff were attentive and the food was good and hot, including the breakfast buffet.
The biggest surprise was the resident evening entertainment who was brilliant.The entertainer,organist,singer and great host was a man called Mal Ford. Well this man actually made our holiday utterly wonderful. All the audience were made to feel welcome. So talented he had standing ovations every night. I would suggest more bar staff of an evening as all seemed to stay in the hotel and usually there was only one very busy lady behind the bar.
Either way we had a lovely few days at The Savoy and have actually re-booked.

During a recent stay at the Savoy, we had a very nice time. The food and room was really nice. The best part of the hotel was the nightly entertainment, which took place in the Albany Bar each night. Mal Ford was very welcoming, pleasant and always got the crowd going! Thank you!

3 readers found this review helpful

We booked the Savoy Hotel online and traveled over on the 22nd of January 2010 from Newcastle.
Upon arrival and first entering the Hotel we were greeted by a nice chap on Reception who Checked us in and informed us which room we were staying in and how to find it. In all it seemed very professional! The Lobby looked very nice some people say Dated but it's more Period feature than old. The carpet was clean and the place seemed well lit.
We took our baggage to our room and I had a quick look about and to be fair I was not 100% happy as there was a half eaten Biscuit on the complimentary tea and coffee tray and when I looked at the bathroom there was dried Urine stains on the seat which came off with a quick wipe but hey they shouldn't have been there in the first place!
The Coving had squashed dead flies still stuck to it and the Diffuser on the main light had half a dozen dead flies inside as well as well as a LOT of dust on the bed side lamp and shade!
For the sake of a little effort the room COULD have been really nice. The period Feature furniture was very nice and the Berber carpet was nice and clean as was the Bath the sink and the Bathroom floor.
After unpacking we took a stroll downstairs to see if there was any chance we could get a bite to eat. We asked at Reception what time food was served to and were informed 9pm. It was around 9.10pm so we were out of luck! The silly thing is the bar is advertised as 24 hours but there is no body to make you as much as a sandwich?
We ordered a drink and there was a really nice Polite Female member of staff who served the drinks on that night. We went to sit by the window and I was horrified to see just how dirty the windows were in the Bar and I am NOT talking a week or so of grime I mean MONTHS. The glass on the inside looked like someone had poured grease from the top of the windows down! I have NEVER seen such a disgusting sight in my life.
We retired upstairs after a drink and I decided to have a bath to unwind and the Bath is fantastic and deep and we had NO trouble with hot water it took a little time for the hot water to get through but it WAS hot! I had a long soak in the bath and felt much better afterward. The Bath towel's supplied were clean and they even turned the end of the Loo roll into a point. It's sad really when they can go to little lengths like that but forget the primary things like Cleanliness!!!!
my Partner found the bed as comfortable as a table top though I myself found the bed firm it WAS ok. The fleece blanket was marked badly though the sheets were clean!
In the Morning ( Saturday ) we got ready and went for Breakfast in the dining room. When we arrived about 10.30 there were two female members of staff who were very polite and friendly though the cereal area was filthy with what looked like a weeks worth of crud under the dispensers which I beleived would be spillages from that morning though the following day being FIRST in the room that theory was put to bed as the crud was STILL there!
The Mens Toilets in the room were out of order meaning us Gents had to walk through to the Foyer and down stairs to use the Mens room!
The carpet was filthy under the self serve counters and the facia of the counters looked tired and filthy also.
The Buffet style Breakfast is what you would expect though I was a tad annoyed to see so many greedy people loading their plates and leaving a lot of waste as their eyes were bigger than their stomaches!
You had to search for a clean plate as quite a few had what I beleive MAY have been simply salt deposits from the dishwasher BUT for all I know COULD have been old food deposits. The cutlery had been polished though! and the cups seemed to be clean!
After this we decided to eat out for lunch and afternoon meals. We were quoted around £12:50pp IIRC for a meal but found a nice Carvery up the road a way serving BOTH of us for a little over £10 WITH the drinks.
When we Returned to the Hotel we went for another few drinks and this time there was a Young Chap serving who came across a tad arrogant and kept calling my "My Friend" he seemed also to be pre engaged in some other activity as every time he served who was at the bar he dissapeared into the dining room for some time? After 2 pints of Lager and Lime for myself and a Bottle of Wine for my Partner we retired again to our rooms for the night.
We were kept awake by other Guests talking and laughing loudly until 5 AM.
I would like to say it was value for Money as it was in the lower Budget bracket but to be honest I would not advocate the Lapse enthusiasm the Company as a whole seem to display when it comes to the running of this sad little hotel.
It is MY humble opinion that with a good Managment structure and attention to detail this COULD be a nice little Hotel and could do VERY well but as it is it is simply NOT worthy of the 3 star rating it received!
A sad sad Shame!!!!!!

MY partner an i stayed quite recently at the savoy in blackpool, our stay cost 130 for two nights for the both of us which i thought was very reasonable. I had read reviews on line and was quite worried as they weren't great. However the hotle was very nice and comfortablle, and to our surprise we got the presidental suit which was pure luxury as it had a four poster bed which was very comfortable, a spa bath with a walk min double shower. The hotel residents were a lot older than us but in some ways this helped fro there were no partiers in the night when you tried to sleep. Would def stay again.

1 reader found this review helpful

I booked a twin smoking room for myself and my husband, and was given two single non-smoking rooms!! When we arrived at 2.00pm, it was extreme chaos at the reception. It seemed mosts guests were very angry at the rooms they had been allocated. It wasn't just us who had been given accommodation which wasn't suitable. I asked the Head Receptionist for a refund and was told that wasn't possible in this deal. Next, I requested to talk to the Manager, pointing out that Trading Standards would surely back me for a refund as the hotel had not given me what I believed I had purchased. Twenty minutes later, during which time we witnessed lots of people complaining about the rooms they had been given, the receptionist returned saying the Manager had agreed we could have a refund.
Now we were in a quandry as we had friends who had booked the same break, and they weren't arriving for another 4 hours. We compromised and accepted the two single rooms providing we could smoke in them. We were given that permission, so unpacked. The two rooms were next door to each other and were clean and comfortable, though it was strange being in different rooms. When our friends arrived they were furious, they had booked a double non smoking and been given a smoking room which was tiny and in need of redecorating. They were also told the hotel was fully booked and they had no choice but to accept it.
Having got over the rooms saga, and accepted that the hotel was generally very tired and in need of a big overhaul and clean up, especially the windows, we enjoyed the food. Compliments to the chef. Each dinner offered choices of the three courses, and was thoroughly enjoyed. Breakfast was also good.
The hotel is in a good location and is handy for trams and buses, but only book it if you can accept being given an inappropriate, maybe grubby, room.

Went with National Holidays on a 3 day (2 night break) £99 - dinner bed and breakfast. Turned up at the hotel and thought it looked dirty - first impressions are bad as they do not clean their windows and you can barely see out of them but rooms are adequate, tea making facilities, TV etc, clean and tidy.
The reception was nice, bar area comfortable and food exceptional - 5* food - fabulous - waiter service to your table, choice of meals and served to you.
Tram stop just outside - had great time and for £50 dinner, bed and breakfast per night with travel from Teesside included who could complain?

NO problems at all i'd defiantly go again. At first I was very scared to see what i'm gonna end up with as I booked up beforehand but I was pleasantly surprised. The only thing I could've done with was satellite tv. apart from that clean room, good breakfast good view and overall very good.

If you want a cheap weekend away and a great laugh then Blackpool is the place to be. This hotel is on the promenade but about 15 minutes walk to the main attractions, however it’s a nice walk with lots of bars and amusements and shops on the way.
The hotel was clean and comfortable and perfect for just crashing after a long busy day. The staff were lovely and I only made breakfast once but it was good. You helped yourself so you could have as much as you wanted.
I had a right laugh and I would come back again.