Reviews of Savoy Hotel, Blackpool, England

Went with National Holidays on a...

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Apr 2007

Tour Operator:

National Holidays

Submitted By:

Mrs P Dalby

Comments:

Went with National Holidays on a 3 day (2 night break) £99 - dinner bed and breakfast. Turned up at the hotel and thought it looked dirty - first impressions are bad as they do not clean their windows and you can barely see out of them but rooms are adequate, tea making facilities, TV etc, clean and tidy.



The reception was nice, bar area comfortable and food exceptional - 5* food - fabulous - waiter service to your table, choice of meals and served to you.



Tram stop just outside - had great time and for £50 dinner, bed and breakfast per night with travel from Teesside included who could complain?

NO problems at all i'd defiantly...

Overall Rating:

9/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Jul 2007

Tour Operator:

Lastminute

Submitted By:

Miss N Aslam

Comments:

NO problems at all i'd defiantly go again. At first I was very scared to see what i'm gonna end up with as I booked up beforehand but I was pleasantly surprised. The only thing I could've done with was satellite tv. apart from that clean room, good breakfast good view and overall very good.

If you want a cheap weekend away...

Overall Rating:

8/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Jul 2006

Tour Operator:

Booked Independently

Submitted By:

Mr L Packer

Comments:

If you want a cheap weekend away and a great laugh then Blackpool is the place to be. This hotel is on the promenade but about 15 minutes walk to the main attractions, however it’s a nice walk with lots of bars and amusements and shops on the way.



The hotel was clean and comfortable and perfect for just crashing after a long busy day. The staff were lovely and I only made breakfast once but it was good. You helped yourself so you could have as much as you wanted.



I had a right laugh and I would come back again.

26 of us went for my husband's...

Overall Rating:

5/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Sep 2005

Tour Operator:

Booked Independently

Submitted By:

Owzat

Comments:

26 of us went for my husband's 40th to Blackpool, what a laugh we had.



The hotel was basic, rooms clean but basic, food basic, service basic, basic sums the hotel up.



The staff seemed disinterested in helping you. The whole place needs a lick of paint but then again so does Blackpool.



Ignore the hotel and think we're here for the crack and enjoy the Pleasure Beach!



As there was so many of us we only paid £40 a head a night for B&B, reading that people paid £110 for a double makes me feel pleased that we negotiated a deal with the hotel.



Probably a lovely hotel in its heyday but looking tired now. In a great location on the front though with a tram stop outside. Worth seeing the illuminations as well.



We have since been back and I wouldn't stay at The Savoy, we stayed at The Hilton, (not much cop either though!).

Awful "big" hotel. Parking very...

Overall Rating:

2/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Nov 2006

Tour Operator:

Booked Independently

Submitted By:

Mr SP Batchelor

Comments:

Awful "big" hotel. Parking very limited. Rooms tatty, dirty and no heating working. Decor in serious need of updating.



Poor facilities for price we paid. Better off saving your money and booking a good B&B/Guest house. Or perhaps a proper "big" hotel rather than this run down shambles.

I had room 120, 2 nice bedrooms...

Overall Rating:

7/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Oct 2006

Tour Operator:

Booked Independently

Submitted By:

Mrs R Kitching

Comments:

I had room 120, 2 nice bedrooms lots of wardrobes corner bath and shower, yes it needs decorating but it was clean and nice.



Fitted new carpets while we were there nice breakfast and bar etc, staff seemed nice small car park.



Grand hotel gets 4stars from us.

What can I say DISGUSTING, we...

Overall Rating:

1/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Sep 2006

Tour Operator:

laterooms.com

Submitted By:

Other S Seddon

Comments:

What can I say DISGUSTING, we had booked a family room for one night bed and breakfast through laterooms.com, it cost us £110 (so it wasn’t cheap).



When we arrived we went up to our room, on the ledge out side of our door was a tray with the left overs of someone’s dinner on it and a coat hanger, not a very good first impression.



When we went into the room it smelt damp and fusty, and it went down hill from there. The wall paper was hanging off and there were big damp stains all over the wallpaper. Two of the beds had been made, but the third had no valance sheet on it so you could see the base of the bed which was not a pretty site, it was stained brown. The carpet was dirty and the tea making facilities were all tea stained. The bathroom was even worse the end bath panel was smashed and all hanging off, exposing sharp edges which was not very safe with a 4 year old. The lino in the bathroom was dirty and there were long hairs on the floor and in the bath, also behind the toilet there was a layer of dust and dirt.



I wasn’t prepared to let my children stay in this room so I went down to reception to complain, I spoke to a young girl who was on reception and explained the situation, she went into the back and spoke to the reception manager. She came back and told me to go back up to the room and they would send someone up to have a look, she also said "they were supposed to have mended that bath panel". I went back up to the room and the bar lad was sent up to mend the bath panel, we explained that we wanted to be moved so he sent the reception manager up. The reception manager was very polite and professional, she tried to get us a room at their sister hotel the Norbreck Castle but it was fully booked, she gave us the option of and upgraded room with a sea view, this was slightly better, but still not of the standard you would expect of a 3 star hotel.



On return home I complained to laterooms.com but I am currently awaiting a reply.

When my partner suggested...

Overall Rating:

7/10

Board Basis:

Bed & Breakfast

Date of Holiday:

Jul 2006

Tour Operator:

Booked Independently

Submitted By:

Mr G Blackburn

Comments:

When my partner suggested Blackpool for a holiday I had my reservations.



I booked a hotel described as within walking distance of the promenade. It was, in fact, right at the end of the promenade and 20-25 to walk to the central pier. However, the hotel was clean, we ate at the self-service breakfast which apart from a busy morning filled us up for the start of the day and slept in a comfortable double bed. The only downside were actually that we had no sea view and there was only a shower.



Blackpool had a lot of attractions for us both (no kids). The Sealife Centre, Tussauds and the Zoo all deserve commendation. The walk from hotel to south pier and back taking in each pier on the way took around 7-8 miles but was well worth it. The only downside was a young man on a bike whole stole a couple's umbrella after they dropped it.



Eating out on an evening was enjoyable. The Litten Tree, and the Gyn Pub did very nice meals and the atmosphere was made all the more enjoyable by the World Cup final being played on large TV screens.



All-in-all a nice few days but the wind is rather chilly!

I booked via the Britannia site...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Jul 2006

Tour Operator:

Not Specified

Submitted By:

Mrs K Readman

Comments:

I booked via the Britannia site to stay at the Savoy Blackpool, arriving on the 21st July staying for 2 nights. On arrival at the hotel the room was very dirty to say the least. Wall paper hanging from the walls, carpet thread bare, a picture (painted on hardboard) neither in nor out of the frame, bathroom- someone in the next room emptied their sink and the dirty water came up in the sink. I will not go on.



I immediately returned to reception to ask for another room, the reception manager was very professional, telling me that the hotel had recently been taken over by Britannia and were in the process of renovating it. She offered me a replacement room, this was of a similar condition. Again she was professional and when I requested a refund she gave me one. So staff there are very polite and well mannered.



However I am annoyed that are taking bookings. We were very disappointed and returned home, a very long travel. The hotel is not fit for human habitation. It should be looked at by hotel inspectors. I suggest they look at the mattresses, wall paper carpet and bathroom fittings. I booked with Britannia as I have stayed at the Grand in Scarborough and I thought it would be of the same standard.