Rooms were standard but the food was really good, entertainment was brilliant and we all had a fab time. Reasonable prices in the bar. Will def. go back. The prices we paid were very competitive and having read previous comments I was a bit worried abo... read more

The beds are extreemly uncomfortable, I cried myself to sleep two nights and then only had two hours sleep. I have never been so uncomfortable in all my life. Disgusting for what they charge and all my party complained about the beds.... read more

customer service was poor, girl on reception was very rude and snotty did not answer questions. evening entertainment was poor with no where to sit. brekfast was like eating a ready meal. too much confusion with evening meal times with all inclu etc so me... read more

We had our wedding at the norbreck which was disorganised and disappointing in itself but our honeymoon suite accomodation for the night was ok, so we booked a 4 night stay for our last weekend together before my husband went away to afghanistan for 6 mon... read more

Upon arrival we thought the hotel looked rather shabby, but taking into account it was there out of season time it wasn't to bad. We waited for ages to be given a room key and even after that were not shown to a room, just pointed in a rough direction. read more

We paid a more than reasonable rate for this hotel and were very disappointed. We paid extra for a cot for our young son and when we arrived at our room we discovered that we had paid for a dilapidated box room, with no cot, nor any room for a cot and a t... read more

What a complete and utter disaster.

The rooms smell, they are noisy to hot extremely uncomfortable, the windows are so dirty we could hardly see out ,(mind you, it was we were only facing the back of the hotel which looks like a war zone ). ... read more

The web advertising for this place made it look almost appealing! However once there it started to go downhill.

A small queue for check in, waited 10 mins or so, and once we got to our room, I have to say, it was the smallest, shabbiest, m... read more

The rooms were very noisy, dirty and the view out the back was awful, our shower didn’t work, the inside of the windows were really filthy.

That’s the good part out the way.

The food was deplorable, cold, and tasteless. Staff w... read more

This hotel is the worst I have ever experienced. We paid £40 for an upgrade and sea view.

The windows were so dirty inside and out you could not see through them. The furniture was broken and dirty. The bathroom stunk of urine and had blood ... read more

The rooms are noisy uncomfortable and extremely basic. Almost all the staff hardly know English let alone speak it.

The food was the worst ever, cold and greasy, we spent a fortune in a sandwich shop out the back of the hotel, the view out o... read more

Myself, my husband and my 5 year old son stayed at the Norbreck for 4 nights in August. Having read some of the reviews I was a bit wary as to what we would find. However we were pleasantly surprised. The main lobby was very nicely decorated and as we c... read more

We have just come back from a really nice weekend at this hotel. Our room was clean and tidy, staff were very friendly and helpful, food was nice at both breakfast and dinner. We never used the swimming pool but it looked nice and clean.

I... read more

A couple of pluses for the hotel to start with, the lady who does the beauty treatments, absolute star, excellent at her job and explains things clearly and also the leisure pool with the sauna and steam room, staff will charge you a pound for a towel so ... read more

After reading some reviews I was quite sceptical about my trip to this hotel... However, we were pleasantly surprised.

Rooms were spacious (even though could do with more modern decor), friendly staff, decent facilities, good food and free b... read more