Norbreck Castle Hotel

just returned from the norbreck after a full week (7 nights)and have to say its not as bad as some are saying!. after spending 5 months on these websites reading reviews everyday and getting obsessed with reading them all i was going to cancel my holiday, but i am very pleased i did not! yes its not 5 star but its not claiming to be, its a fab 3 star and value for money. our family room 460 balmoral wing was large with a seaview and clean, with maids bringing fresh towels everyday as well as making up our beds and refreshing our tea, coffee,and biscuits supply. food was nice, always hot with lots of choice, my tip is to book your evening meal slot straight after brekfast to get an early slot, the earlyier you eat the better dining experience you will have and the therfore the better evening entertainment seat you will get! pool nice and clean and swim as much as you want within the hours stated. yes the hotel is a bit dated but that did not stop us from having a fab week. yes it is quite far from the action but theres a bus stop right outside the hotel £8.50 for a family all day ticket is fab and cheaper than the tram! beach just over the road from hotel, lovely and clean sand. we all had a fab week.

After saving up for a nice break to blackpool my girlfriend and i had booked the Norbeck castle hotel, this was meant to be a relaxing break with a different change of scenery and it definatley started badly.
We had just got into our room (first floor 93) and was hit by the smell of backed up drains, the room reeked and the cuirtains were covered in mould.
So we set off back to the reception desk and complained, we were then shown to another room on the 7th floor and were told that this was the more expensive room with a sea view, i tried to look out of the window and saw a creamy fog so i wiped it off with the hand towel which became black in an instant. We were furious so i marched down to the reception and complained showiing the towel to the staff. I was then told that we could only have one nights stay refunded.
what a TOTAL WASTE OF TIME AND MONEY. do not go.

This hotel was dirty, noisy and if i had not check in late in the day I would not have stayed.

the hotel was like a ashtray the smell of smoke every wher the windows let that much draft in i had 2 push toilet roll in the gaps beds wher broke and lots of dogs having a good scratch no no no no no

If you tell the locals you are staying here they laugh!
In the dinning room the air conditioning makes your food cold. There's more room in a cattle truck than the dinning room.
The room didn't have a proper toilet. It sounded like the Tardis when flushed. The water pipes went up through the floor and across the ceiling. The taps sounded like a pneumatic drill.

DONT BE FOOLED LIKE I WAS ITS A LOVELY CASTLE FROM OUTSIDE NOT INSIDE THIS HOTEL IS A DUMP,
I booked here on 2rd July 2011 for 2 nights, and the staff are very rude, not helpful, the reception manager john are not helpful if there any problems, and even put the phone down on me rooms are not clean, was that bad I left next day,when we got there they did not have my booking, as computers was down for 3 days,
I booked double room ended up with a twin room dirty hole after waiting 2 hours for it,with a view of bins and dirty streets, its old fashion,
It is miles from the town takes hour to walk or taxi £8.
The only good part was the spa, and parking,
The food was terribe I would not feed that to a dog, when you call there head office there do not want to know, keep saying email the problems in to us, when you call hotel the managers are always in meetings so dont talk on phone and never call you back when you leave message very disappointed I wish I didnt book this hotel waste of money and time.

3 readers found this review helpful

We have just returned from the Norbreck Castle Hotel and as usual it lived up to expectations. We have been going to this hotel for the past 15 years off and on with the children and now just the 2 of us. I actually went in the 1960's when it was 'the place to go' and it has had its ups and downs over the years but is now an excellent hotel to visit. We stayed half board and the room was clean, the breakfast was fantastic, the swiming pool was excellent and the evening meal was of superb quality and being self service, open to seconds. The bars now have happy hours and are both very inviting. This is a comfortable and pleasant hotel that probably does need a revamp but all things considered, I would recommend it to anyone.

Absolutely disgusting place. The room was filthy and the walls between rooms was paper thin.
My advice to the owners - either give the place a total makeover or demolish it.

Norbrek Castle Hotel, Blackpool is absolutely awful! I will not be returning, when we went for Christmas the rooms were not clean and the food, you had to help yourself that had been peoples left overs! - DISGUSTING

this hotel is the poorest hotel i have ever stayed in, room not ready until after 3pm then my wife and i where given a dissabled room the seat sticking out of the wall was our shower the sink that was 2 foot high and leaking. we asked to be moved there were no other rooms avalabe. carpets stained an d building site left rotting outside of our window. paid 75 pound for one night left the hotel first thing in the morning.12/03/2011.