Palace Hotel

This review is coming from a very fussy, self-proclaimed hotel critic. Well, I don't want to be as harsh as the others but they are mostly right. While the lobby and "tea room" are quite lovely, the rooms are not. And that's what you pay for, right? The rooms need an entire overhaul. We stayed in a suite which was a fair size but the furniture was beat-up, the bathrooms needed updating (the porcelain in the tub in one of the bathrooms was coming off). The good news is that the manager said renovations start in January 2006. The... more

We went a while ago but it was the same then as it is now by recent reviews. Its sad that a once great hotel has become so derided and fallen. Its a peice of history that when we visited overcharged and under delivered on quality and features. Main one no air con and no room fans and in summer that counts in Barcelona. A real shame but not to be recomended at all. I would imagine its up for redevelopment or closure!

Stayed here pre-cruise for 1 night. Found hotel on "Leading Hotels of the World" and surprised it was part of that group. We had a king bed, 2 baths and living room. The room seemed kinda old and musty. Sheets and bed about as comfortable as a LaQuinta. The hotel location is good and buffet breakfast was great. But I'd rather stay elsewhere for the price.

We stayed there with my wife for 3 nights. Location is good, building is average, service leaves a lot to be desired. The restaurant staff definitely need training to learn what 5 star service should be. After receiving rude service in the restaurant, the hotel manager was very apologetic and arranged for our transfer to the airport for free, which was a nice gesture. However, I would not stay there again. This hotel does not deserve to be called Ritz.

The Ritz is certainly not a 5-star hotel nor is it a Leading Hotel of the World! The hotel is run down and dirty. The rooms have air-conditioning that can only be switched on (which makes the room far too cold) or off (unbearabky hot in summer), no adjustment is possible. The so-called gym consists of one machine that is out of order. The service is equally bad. We were planning to stay there for 6 nights but moved out after two nights. Me moved to the Hotel Arts which costs about the same but is much better than the Ritz.

My wife and I stayed at Barcelona Ritz for 4 nights during May of 2005. The hotel is worthy of neither the 5 star rating nor The Leading Hotels of The World membership. The property itself is magnificent, with 12 foot ceilings, great lobby and rooms are quite large (about 500-600 sq. feet). However, the hotel has not been renovated for quite some time, and especially the bathrooms are in bad shape. The first room we got was a Jr. Suite. It had two small square rooms and felt very compartmentalized. We asked for a single large room and... more

I stayed at the Ritz in a Jr. Suite on May 20th and 21st. It was the worst room I have ever had. I asked to be moved and was told they would move me in the morning but they never got around to it. I called both the reception and the concierge and got no answer at either. The service was bad and reception seemed to not care. It was just not me that was dissapointed. There were several post cruise people staying at the Hotel and everyone except one did not like their room. This is not a 5 star hotel as stated. It is a two star at... more

We spent a weekend at the Ritz and we're still trying to figure out how it is rated as a five star hotel.On arrival we were informed that our room would not be ready until 4.00pm;a very late check-in time for a luxury hotel.We went to see some of the sights and when we were finally allowed into our room they forgot to bring us our luggage.After waiting forty five minutes I telephoned reception and it was brought to us. Two days later my wife attempted to book a restaurant through the concierge.She telephoned the concierge desk for... more

A couple of friends and I stayed at the RITZ in Barcelona April 7-12. We loved every moment of our stay. Before going there I was afraid the hotel would be run down, since it hasn't been renovated for the past years, but it is a lovely hotel, the rooms we were given (which were a couple of their regular rooms) were very BIG, on the sixth floor with a lovely view, with all the aminities of a Grand Hotel, like exquisite bathroom toiletries, lots of crisp linen towels etc., the hotel's buffet breakfast was wonderful and all the... more

My boyfriend and I stayed at the Ritz recently (March 05) and were very disappointed with the service, staff and upkeep of the hotel and rooms. Claiming to be one of the Leading Hotels of the World, the Ritz has to do a lot more to live up to the name it has bought itself. Breakfast was served in a very cold environment. The staff at the hotel did nothing that was extra special. And to top it off, one of our bags was thrown in the garbage by accident and the hotel public relations manager offered nothing when we said this was... more