The Menzies Welcombe Hotel & Golf Course

The hotel was in a wonderful location, we had a fantastic view of the garden from our room, however this was the only good aspect of the hotel!
From the beginning trying to book the room was a nightmare, the receptionist did not speak very good English and couldn’t tell us the room rate or type of room.
After a lot of hassle we finally managed to book the room, and we thought this was the end of the troubles.
On arriving the door man was brilliant however after checking into our room, the room was quite small, the quality poor and boiling hot!!
We could hear the guest in the room above us every time he went to the toilet! The walls were very thin. The housekeepers were really noisy all afternoon and in the morning, the phone rang three times while we were trying to rest, asking if we wanted to eat in the restaurant.
Then despite us putting a do not disturb sign on the door the housekeeper knocked on the door at 8am and when we didn’t answer tried to get in!
Although the bed was really comfy, we had a bad night sleep owing to the very thin walls!!
When we checked out, the receptionist didn’t even manage a smile let alone a 'good morning' or 'how was your stay'. What a disappointment!!
We were really looking forward to a lovely weekend away and came home early disappointed at the waste of a weekend and money!
Last year we staying in a McDonald hotel and loved it, for the same price 110 pound we stayed in a high quality large room! And the service was fantastic!
We will never stay in a Menz ever again!