Reviews of Heythrop Park Hotel, Chipping Norton

I stayed at this hotel whilst i was on a 4 day training course, The rooms are very small and smelt fousty.



On my last night of the course I went to bed early falling asleep with the television on, it was a hot night so I didn't have any cloths on. At 3.40am I awoke to find a male member of staff crouching by the side of my bed no more than a foot away from my face. He ran out of the room and I phoned down to reception to complain, the night manager said to me" Madam dont be so ridiculous, no one can get in to your room " he said this to me four times.



That morning I spoke to the hotel manager and he confirmed that he had entered my room 3.16am "looking for a hairdryer" what a load of rubbish, you dont go into someones room looking for a hairdryer, and it would not take that long !!!!



I also complained to there head office, and there attitude stunk, John Angus is the most arrogant man i have ever come across.



So no I would not recommend anyone to stay in this hotel and this incident is currently under police investigation

Arrived at the main reception and were in a queue behind two groups, both who were complaining about their rooms. Not a good start seeing as we hadn't even checked in yet! We booked through lastminute.com and were led to believe that the 'Falcon Wing' was an extension of the 18th Century main house when in fact it's an entirely different (and ugly) 1960's building that is on par or worse than a travel lodge!! The whole building smelled awful and felt more like a hospital or old peoples home than a hotel. The golf course is currently being dug up so plenty of attractive JCB's and diggers around. Nice. The swimming pool looked really unhygenic and absolutely no staff around in the building at all. Reception staff were all European and had no information about the surrounding area. Apparently the whole hotel used to be a training camp for Natwest so no wonder it's so pikey! We were told that certain buildings are being knocked down and rebuilt in a similar style to the main house. All very well but not much good for me and my girlfriend at the time and I won't be coming back in 5 years time to find out if it happened! Can't believe they are putting the falcon/archer rooms up at £119 a night, it's an absolute joke. I dread to think what the shrewsbury rooms are like! Maybe if you are staying in the main building it might be an okay place to stay but my advice is to go into any of the surrounding villages and stay in a beautiful Country Inn for half that price. We didn't even stay the night and booked a room in a lovely Inn in Woodstock instead. We felt really mis-led about our room from lastminute.coms website as well as the hotel's own website. Still waiting for a refund on the room but hasn't happened yet and have a funny feeling it's not going to. Thanks for that Mr (lying) Manager. I'm normally fairly skeptical about these kinds of 'review' sites as there are so many people with different standards writing on them that sometimes you just want to make up you're own mind. However on this occasion I think you should seriously listen to my advice and give this place a miss to avoid being really disappointed.