Porto Palacio Hotel

Nothing to complain. Friendly staff. Excellent buffet-breakfast. Room perfect. We want to go back next summer. Very good fares for a 5 star hotel.

Stayed for 2 nights around a business conference, in an executive room. The room was comfortable, well appointed and very clean. Free WiFi would have been good except for low signal strength or occasionally none at all. Wish I had taken a patch lead. Service in general was very good - just the way I like it - low profile, efficient and not in any way pushy. All staff were friendly and helpful without exception. Only reservation was regarding the room maids who would open the door at 5.30pm without knocking, asking to 'open the... more

I am really surprised when reading several positive feedbacks on this hotel. Having stayed at many >=5* hotels worldwide - I have to say: services offered by this some kind of rude and definitely not worth the money. Our welcome was also quite friendly, with a glass of port wine and a short introduction to the city. The room itself was also ok. When it comes to the cleaning of the room - it was totally disastrous. This is absolutely not acceptable for a 5* hotel. But this was a minor item compared with the experience at the... more

This hotel is really one of the high-level hotels in Porto. Was previously Sheraton, which moved to a new building not far away for this present location. Rooms are fine and great view. Drwback is the location, not so convenient to go to city centre. Subway (Casa Musica) is not that close and buying ticket is not that easy (didn't see any counter to buy ticket). There are no bus route map (asked the Tourism Authority!). Go have a look to the famous bridge built by Gustave Eiffel (Eiffel Tower in Paris). Go to have some Seafood in... more