Thornbury Castle Hotel

, Thornbury
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Thornbury Castle Hotel reviews

1 / 10
Aug 2006, Mrs E Dakin

We have stayed here on 3 occasions previously since 2000. During our recent stay in May 2006 we were bitterly disappointed at the falling standard of accommodation, the poor standard of cleanliness and the appalling service. At £500 for a one night stay in the best room... more

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More Traveller reviews of Thornbury Castle Hotel

Great service, but at a price....
After reading the glowing reviews on this site about Thornbury Castle, I chose to stay there for the night with my partner, to celebrate her birthday. Booking online was simple but the 270GBP room rate left a dent in my wallet. This, I thought, had better be good. First impressions were favourable. The staff seemed friendly and very helpful, even calling us by name for the duration of the trip. Our room was up a steep spiral stone staircase - not too suitable for the elderly but no problem for us provided we stayed reasonably sober...... more
Very guest-oriented hotel, excellent!
Extremely good and courteous service is the hallmark here, as well as the most unusual experience of staying in a genuine Tudor castle. From start to finish our stay was extremely pleasant, and having spoken to the manager at checkout I know he prides himself of running one of the best UK hotels. We really couldn't fault anything - we were shown a choice of rooms without asking and given a free room upgrade, again without even asking. Food was excellent, using very good quality ingredients. I see now why everyone who has reviewed this... more
Wonderful experience
It was a wonderful experience for us to stay in this renovated castle. The Duke's Bedchamber in the tower offered such a historic atmosphere with modern amenities. From the spiral staircase in the stone tower leading to the room, the fireplace, the WC in the "side tower" to the 4 poster bed everything fit our expectations. The food was good, but not as excellent as we were told. The atmosphere in the restaurant sections compensates. The grounds are well kept and the reception and the service were very friendly and professional.<br... more
A treat
From the moment you drive up to this historic castle, you know you're in for a treat. The bedroom was superb – oak panelling, four poster bed, lovely bathroom. Service was first class. Dinner excellent. Very highly recommended.

Thornbury Castle Hotel also called

  • castle thornbury
  • thornbury castle
  • Address: Castle Street BS35 1HH, Thornbury, United Kingdom

Traveller Ratings

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Overall
9 / 10
229 reviews
Brilliant
159
Good
47
Average
9
Poor
7
Awful
7
Room
9/10
Service
9/10
Value
8/10
Cleanliness
9/10
Location
9/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
Rooms: 26 More Amenities
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