Rhinefield House Hotel

1 reader found this review helpful

Having booked before we read all the negative reviews we were a bit nervous about what we would find. However we were pleaseantly surprised. We had an exectutive room which was a good size, very comfortable & had a huge double window looking straight into the forest. We had... more

3 readers found this review helpful

After reading all of the negative reviews on here i felt as if i should write something. Me and my husband had our wedding there last wknd and i had read some previous reviews which made me quite apprehensive. I needn't have been, it was faultless. We arrived on the... more

My Son was married there last weekend and the wedding was wonderful, we all had a geat day, but that had nothing whatsoever to do with the management and staff, it was only made possible by the lovely location and the people at the wedding. The staff are some of the worse... more

Having read some of these reviews after booking a long weekend at this hotel I was dreading the worst, having said that I was more than pleasantly surprised at the excellent service we received. Yes they employ a lot of staff who don't have English as their first language,... more

1 reader found this review helpful

This hotel has a very wide range of reviews and I can understand why. The hotel service/facilities are inconsistent. We had one night's dinner which was excellent - lovely food, beautifully presented and good service - not brilliant but no complaints. We had two breakfasts... more

Went for dinner - fantastic location, good front of house/reception, really very good food indeed, completely and utterly let down by weak service. We were the lucky ones at least the service was adequate just unfriendly - but certainly not of the standard expected of this... more

The best thing about our weekend to Rhinefield House was the ornamental drive leading up to it. The house itself is beautiful and they have just added a new wing which is very much in keeping with the original building. We stayed in one of the Executive rooms which was a... more

Lovely building, beautiful setting. The most appalling service I have come across anywhere in the world. Nothing else about the hotel can make up for it. Over 2 hours in dining room to get our starter. Staff, including management, seem to have given up. Not even up to... more

1 reader found this review helpful

We had our wedding here and it was a disappointment. Staff were not in the slightest bit friendly. We didn't even have to officially check in, they just gave us the key. Had to show ourselves to our room. The hotel accepts no responsibility regardless. They failed take us... more