Hotel Deloix Aqua Center, Benidorm, Spain
Hotel Information
Recent Price: £79
Hotel Class:
Hotel Description:
This attractive hotel is located in the new residential district Corner of Loix, to a little more a kilometer of distance of the Beach of the East and to almost two kilometers of the center of the locality. loading...
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Rating: 8 / 10
Flamingo Oasis Benidorm Hotel
Benidorm, Costa Blanca, Spain
Distance: 0.2 km / 0.1 mi
Hotel Deloix Aqua Center Reviews
" Hotel Deloix "
Submitted By: birchr
Our first time in Benidorm and we thought the hotel was good. The only exceptions were:-
Maid broke an ashtray in our room on the balcony and cleaned up all the large pieces but did not bother with the small pieces, in fact it was left like that for two days.
Reception was great and would help as much as they could until one day we asked if they booked transfers using "Resorthoppa.com" the chap behind the counter just bluntly said no and then walked off.
The staff in general were fantastic especially in the dining room, they talked to you when you arrive for breakfast dinner etc, and the head waiter showed you to your table. You are given a card when you arrive with meal times on and your room number which you have to show when going into the dining room. The dining room itself is located on the bottom floor near the revolving doors.
The hotel is located a little further out than most and thus if you do not like walking can be a bit of a bind. But saying that the bus stops outside the hotel on-route to Altea, you have to walk towards the center on the other side of the road to catch the bus into Benidorm centre but the cost is cheap at 1 euro 20 cents pp, and the same to Altea which is 13km away and worth a visit.
Overall our stay was good the food was great and varied and plenty to choose from, the entertainment was a little old for us so we went out down the road to one of the bars on the outskirts of town. For lunch try the Chinese restaurants as you can get a 5 course meal for around 5 euros and a buffet with a drink for 6 euros 50 cents..
If you are teens looking for a rowdy place look elsewhere as the majority of people stopping at the hotel tend to be the older generation or families..
If you are after peace n quiet and to be looked after this is the hotel, just remember it is a good 30 minutes walk to the beach or five minutes on the bus..
Internet is situated in the foyer by the revolving doors and costs 1 euro for 15 minutes but it is a quick connection, we booked our transfer on it and asked recepton to print it out for us which they did without hesitation you just need to have it sent to the hotels email address.
A large swimming pool outside which was very cold at this time of the year, but theyalso have a childrens area which is situated at the back of the hotel with aligators and slides etc. They also have a play area for the kids next to it with slides etc.
Overall we enjoyed our stay and would go back...
Maid broke an ashtray in our room on the balcony and cleaned up all the large pieces but did not bother with the small pieces, in fact it was left like that for two days.
Reception was great and would help as much as they could until one day we asked if they booked transfers using "Resorthoppa.com" the chap behind the counter just bluntly said no and then walked off.
The staff in general were fantastic especially in the dining room, they talked to you when you arrive for breakfast dinner etc, and the head waiter showed you to your table. You are given a card when you arrive with meal times on and your room number which you have to show when going into the dining room. The dining room itself is located on the bottom floor near the revolving doors.
The hotel is located a little further out than most and thus if you do not like walking can be a bit of a bind. But saying that the bus stops outside the hotel on-route to Altea, you have to walk towards the center on the other side of the road to catch the bus into Benidorm centre but the cost is cheap at 1 euro 20 cents pp, and the same to Altea which is 13km away and worth a visit.
Overall our stay was good the food was great and varied and plenty to choose from, the entertainment was a little old for us so we went out down the road to one of the bars on the outskirts of town. For lunch try the Chinese restaurants as you can get a 5 course meal for around 5 euros and a buffet with a drink for 6 euros 50 cents..
If you are teens looking for a rowdy place look elsewhere as the majority of people stopping at the hotel tend to be the older generation or families..
If you are after peace n quiet and to be looked after this is the hotel, just remember it is a good 30 minutes walk to the beach or five minutes on the bus..
Internet is situated in the foyer by the revolving doors and costs 1 euro for 15 minutes but it is a quick connection, we booked our transfer on it and asked recepton to print it out for us which they did without hesitation you just need to have it sent to the hotels email address.
A large swimming pool outside which was very cold at this time of the year, but theyalso have a childrens area which is situated at the back of the hotel with aligators and slides etc. They also have a play area for the kids next to it with slides etc.
Overall we enjoyed our stay and would go back...
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- Date of Holiday:Oct 2008
- Board Basis:Half Board
- Tour Operator:Other-
" There is no word great enough for to... "
Submitted By: Miss A Whitehouse
There is no word great enough for to describe this hotel the only one I can think of is Fantastic
I stayed for 10 nights in August and loved it and will differently go back
It’s nice and quiet and no rowdy groups a great mixture of family’s and couples
The pools are fantastic. A pool for everyone. From young to old and room for all. Never over crowded.
I hired a mobility scooter to get back and forth to town centre as I am disabled and this was great for me to get about on. Hotel about 10 minutes from beach. So have its benefits are its nice and quiet and it’s within a good walking distance to get to beach and all the great bars and shops
The hotel staff arranged this for me
The pools were completely assessable as you just had to walk down a short ramp into water
It also had a rail to hold onto to get in safely
The food is fantastic and yes at times it was busy but was always able to get a seat in resraunt with in 2 minutes and there was more than enough food to choose from and always was very well presented
Staffs was great
You can even get your Landry done for you. You do need to give them 24 hours to get it back to you
And 48 hours if you book it on a Saturday as they don’t offer service on a Sunday which is fair
The rooms are cleaned every day to a fantastic standard
The staff are all very nice and helpful
What is there not to like
I even felt I had to fill in the hotel survey to thank the staff
I did how ever make one request that they stock some kind of bitter at the bar as my friend only drinks beer i.e. john smiths or Tetley’s
I stayed for 10 nights in August and loved it and will differently go back
It’s nice and quiet and no rowdy groups a great mixture of family’s and couples
The pools are fantastic. A pool for everyone. From young to old and room for all. Never over crowded.
I hired a mobility scooter to get back and forth to town centre as I am disabled and this was great for me to get about on. Hotel about 10 minutes from beach. So have its benefits are its nice and quiet and it’s within a good walking distance to get to beach and all the great bars and shops
The hotel staff arranged this for me
The pools were completely assessable as you just had to walk down a short ramp into water
It also had a rail to hold onto to get in safely
The food is fantastic and yes at times it was busy but was always able to get a seat in resraunt with in 2 minutes and there was more than enough food to choose from and always was very well presented
Staffs was great
You can even get your Landry done for you. You do need to give them 24 hours to get it back to you
And 48 hours if you book it on a Saturday as they don’t offer service on a Sunday which is fair
The rooms are cleaned every day to a fantastic standard
The staff are all very nice and helpful
What is there not to like
I even felt I had to fill in the hotel survey to thank the staff
I did how ever make one request that they stock some kind of bitter at the bar as my friend only drinks beer i.e. john smiths or Tetley’s
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- Date of Holiday:Aug 2008
- Board Basis:Half Board
- Tour Operator:Travel Ireland
" Hotel was spotless but the food was a... "
Submitted By: Mrs J Dolan
Hotel was spotless but the food was a little disappointing. Wish I had gone room only then could have had a leisurely breakfast and more variety for my evening meal. Particularly as food prices in local bars were very reasonable. I am not usually hard to please but also thought the pool rules were a bit OTT. I bought my 10 year old son a large rubber ring to use in the pool only to discover no toys allowed in the pool and as the only other pool entertainment ie fountains and watersprays were in the indoor pool ,which was very hot ,particularly when wearing the compulsory bath caps and socks , was hard to keep my son entertained. Would not return again if only for this reason.
Having said that was a lovely ,comfortable place to stay and air con was a godsend.
Perhaps would be more suited to people without young families or older couples as very peaceful and relaxed.
Would return to that area of Benidorm but perhaps in a different hotel.
Having said that was a lovely ,comfortable place to stay and air con was a godsend.
Perhaps would be more suited to people without young families or older couples as very peaceful and relaxed.
Would return to that area of Benidorm but perhaps in a different hotel.
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- Date of Holiday:Aug 2008
- Board Basis:Half Board
- Tour Operator:Sunshine.co.uk
" The hotel was great for clenliness... "
Submitted By: Miss Plh Hartfield
The hotel was great for clenliness
the rooms where spitless
we had a greaty holiday over all
but i must say if you are staying in this hotel
I would even sample the food
it was awfull
i really dont no how it got a four star rating
some of the staff were ignorant
but it is only a short taxxi ride to the town and we highly reccomend the concents corner bars
cheap drinks and great entertainemnt to suit everyone
the rooms where spitless
we had a greaty holiday over all
but i must say if you are staying in this hotel
I would even sample the food
it was awfull
i really dont no how it got a four star rating
some of the staff were ignorant
but it is only a short taxxi ride to the town and we highly reccomend the concents corner bars
cheap drinks and great entertainemnt to suit everyone
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- Date of Holiday:Jul 2008
- Board Basis:Half Board
- Tour Operator:Thomson
" We only stayed for 5 nights... just... "
Submitted By: Ms E Davis
We only stayed for 5 nights... just far enough away from the buzz of the busy town to be peacefull, woken by the sounds of peacocks instead of people returning from all night discos!! I am sure going to book again, myself and a friend took 6 children between us and they had a great time, the rooms were very clean and spacious, the food was plentyfull and a varied choice.
10/10 for the friendly and helpfull staff
10/10 for the friendly and helpfull staff
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- Date of Holiday:May 2008
- Board Basis:Half Board
- Tour Operator:Alpha Rooms
" Hotel only 2 years old so everything... "
Submitted By: Mr F Banjo
Hotel only 2 years old so everything is new, big room and big patio, TV, Mini bar, decent mattress, spotless with excellent daily cleaning. Food really great, what a choice!! Breakfasts a mammoth buffet, excellent coffee too. Dinners a wider choice than you could eat - even Yorkshire Pudding twice!!
Could not fault anything at all about this hotel. Staff very polite and helpful. We have stayed at many hotels and rate this a top value. Even the view - not a high rise in sight, just the hills, buts its minutes from the action. You have a few pubs right nearby, then quite a few good ones about 5 minutes away walking, and its a Euro on the bus into town. Staying in central Benidorm is not fun, we have done it. This place is at edge of town, five minutes from Albir, or 5 down to the fun.
Superb swimming pool - they also have an indoor pool, and spas, plus the pampering dept downstairs if you want that.
Did not bother much with evening entertainment as there are a load of pubs down the road offering 5 acts each night, but there were nightly acts in the hotel, and its a pleasant bar.
Mixture of Spanish, English Dutch etc in this hotel, no chavs it is classy. Only saw one drunk, and that's when I looked in the mirror in the glass elevator.
Would stay here again, its topper. Banjofred and Mrs banjo
Could not fault anything at all about this hotel. Staff very polite and helpful. We have stayed at many hotels and rate this a top value. Even the view - not a high rise in sight, just the hills, buts its minutes from the action. You have a few pubs right nearby, then quite a few good ones about 5 minutes away walking, and its a Euro on the bus into town. Staying in central Benidorm is not fun, we have done it. This place is at edge of town, five minutes from Albir, or 5 down to the fun.
Superb swimming pool - they also have an indoor pool, and spas, plus the pampering dept downstairs if you want that.
Did not bother much with evening entertainment as there are a load of pubs down the road offering 5 acts each night, but there were nightly acts in the hotel, and its a pleasant bar.
Mixture of Spanish, English Dutch etc in this hotel, no chavs it is classy. Only saw one drunk, and that's when I looked in the mirror in the glass elevator.
Would stay here again, its topper. Banjofred and Mrs banjo
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- Date of Holiday:Oct 2007
- Board Basis:Half Board
- Tour Operator:Travel Republic
" I feel that I must start with the bad... "
Submitted By: Mr R Forrest
I feel that I must start with the bad points first, but there are not many to mention.
When reading other reviews I thought most people had got it wrong about the food but after a couple of visits to have dinner I must agree with most comments. The hotel is listed as being a four star hotel but the food honestly would be lucky to be a two star. I am not saying you could not eat anything just that the quality is very poor. We only ate breakfast once it was that bad, but we found a small English owned cafe just outside the hotel to the right, 100 hundred yards away called the Peppermill.
Second point is the entertainment or the lack of it; it is only catered for the Spanish, nothing at all to keep British guests from going else where at night, if they don’t want British they should say so. Saying that the Spanish are as friendly as anyone and they do not bother anyone.
The hotel is about a 15 minute walk from the Biz [which we loved] and if you get fed up walking you can get a number 10 bus outside the hotel for 1 euro anywhere.
The highlights: the rooms are very well decorated and have plenty lights and electrical sockets, the towels are changed every day and the bed linen every two/three days.I had a 3 year old daughter with me and she loved it. The children’s little water slides kept her amused all day, and then there is a little swing park next to that when they have had enough of the water, and finally they also have a soft play area inside which consists of everything you see at cheeky monkeys. One word of warning is to watch children on the metal bridge that crosses the swimming pool it gets very hot, and I saw one little girl get her foot burned on it (it should have some rubber over it).
For a really good night out go to the Benidorm Palace ,which is only 5 minutes down the road, its abit like river dance and you can have a meal and a drink while watching the show. Don’t know of any theatre in Scotland where you can do that.
So a quick recap:
1 - food crap
2 - entertainment for British - poor
3 - for the young children first class
4 - rooms beautiful and clean
5 - would I come back to this hotel - yes
6 - very relaxing and quiet
When reading other reviews I thought most people had got it wrong about the food but after a couple of visits to have dinner I must agree with most comments. The hotel is listed as being a four star hotel but the food honestly would be lucky to be a two star. I am not saying you could not eat anything just that the quality is very poor. We only ate breakfast once it was that bad, but we found a small English owned cafe just outside the hotel to the right, 100 hundred yards away called the Peppermill.
Second point is the entertainment or the lack of it; it is only catered for the Spanish, nothing at all to keep British guests from going else where at night, if they don’t want British they should say so. Saying that the Spanish are as friendly as anyone and they do not bother anyone.
The hotel is about a 15 minute walk from the Biz [which we loved] and if you get fed up walking you can get a number 10 bus outside the hotel for 1 euro anywhere.
The highlights: the rooms are very well decorated and have plenty lights and electrical sockets, the towels are changed every day and the bed linen every two/three days.I had a 3 year old daughter with me and she loved it. The children’s little water slides kept her amused all day, and then there is a little swing park next to that when they have had enough of the water, and finally they also have a soft play area inside which consists of everything you see at cheeky monkeys. One word of warning is to watch children on the metal bridge that crosses the swimming pool it gets very hot, and I saw one little girl get her foot burned on it (it should have some rubber over it).
For a really good night out go to the Benidorm Palace ,which is only 5 minutes down the road, its abit like river dance and you can have a meal and a drink while watching the show. Don’t know of any theatre in Scotland where you can do that.
So a quick recap:
1 - food crap
2 - entertainment for British - poor
3 - for the young children first class
4 - rooms beautiful and clean
5 - would I come back to this hotel - yes
6 - very relaxing and quiet
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:Flyglobespan
" We had a 3 night break at the Hotel... "
Submitted By: Mrs S Payne
We had a 3 night break at the Hotel Deloix and were very pleased with most aspects.
The hotel is modern and airy and, unlike most Benidorm Hotels, low-level with a nice sized pool and no trouble getting sunbeds whatever the time of day.
The buffet meals were fine, some strange concoctions but then we're happy to try whatever's on offer and when you're only there for 3 nights it's no big deal. The staff were all pleasant, especially the bar staff.
The evening's entertainment wasn't great, a bit holiday- camp, but again we were only there for 3 nights.
The rooms were a good size with a good size bathroom and kept nice and clean and the single beds were very roomy. We were unfortunate to have a balcony overlooking the children's playground area with no sunshine morning or evening, but then we weren't in our rooms very much.
Our only complaint about the hotel was that we were kept waiting 2 hours to check-in, no joke when you've been up since 3.30am.
The hotel is located up a hill in a quieter part of Benidorm but within easy travelling distance by bus or a 15min walk downhill, 20min uphill back! So you are able to enjoy the facilities in the resort centre and the wonderful, long sandy beach and retreat to your haven when the sun goes down.
But why did no-one tell us about the rocky seabed on the beaches of Benidorm? I enjoy a swim in the sea but this was impossible without slipping on the dangerous rock bed once you got past knee-deep water. The sandy beach is very misleading.
As for going back to Benidorm, maybe again for a short break but I can't imagine I'd want to stay anywhere else but the Deloix, it is a bit of luxury in a budget-orientated resort.
The hotel is modern and airy and, unlike most Benidorm Hotels, low-level with a nice sized pool and no trouble getting sunbeds whatever the time of day.
The buffet meals were fine, some strange concoctions but then we're happy to try whatever's on offer and when you're only there for 3 nights it's no big deal. The staff were all pleasant, especially the bar staff.
The evening's entertainment wasn't great, a bit holiday- camp, but again we were only there for 3 nights.
The rooms were a good size with a good size bathroom and kept nice and clean and the single beds were very roomy. We were unfortunate to have a balcony overlooking the children's playground area with no sunshine morning or evening, but then we weren't in our rooms very much.
Our only complaint about the hotel was that we were kept waiting 2 hours to check-in, no joke when you've been up since 3.30am.
The hotel is located up a hill in a quieter part of Benidorm but within easy travelling distance by bus or a 15min walk downhill, 20min uphill back! So you are able to enjoy the facilities in the resort centre and the wonderful, long sandy beach and retreat to your haven when the sun goes down.
But why did no-one tell us about the rocky seabed on the beaches of Benidorm? I enjoy a swim in the sea but this was impossible without slipping on the dangerous rock bed once you got past knee-deep water. The sandy beach is very misleading.
As for going back to Benidorm, maybe again for a short break but I can't imagine I'd want to stay anywhere else but the Deloix, it is a bit of luxury in a budget-orientated resort.
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- Date of Holiday:Sep 2007
- Board Basis:Half Board
- Tour Operator:Portland Direct
" This hotel was fantastic! Everything... "
Submitted By: Miss D Taylor
This hotel was fantastic! Everything was spot on. The rooms were lovely, very clean and we had clean towels everyday, even when we hadn’t required them. The staff were very friendly, and made sure we had a table in the dining room every day.
And as for the food, it was the best! Loads of choice, my partner is very fussy eater but he loved it! The choice was excellent. Meat was cooked in front of you and a good choice of fish and meat plenty of salad, pasta, veg.
Of course they cater for the Spanish, you’re in Spain. The only thing was the bar prices, compared to the rest of Benidorm, although it was only 1,40 euro for a glass of wine and 2 euro for beer. A cocktail was 6,50 euro but bar staff were very nice.
Breakfast was nice fresh eggs and lots of choice.
The pool area was lovely; even though we went the busyeseek in August we always got a sun bed everyday, and the pool very clean, cleaners were around all day.
We ate out once during our stay just to say we went somewhere different, and wished we stayed in the hotel, avoid the Facacia boyfriend was very ill. Pizza was swimming in grease. Pasta was not cooked yuk.
We will return to this hotel again next year, loved it.
And as for the food, it was the best! Loads of choice, my partner is very fussy eater but he loved it! The choice was excellent. Meat was cooked in front of you and a good choice of fish and meat plenty of salad, pasta, veg.
Of course they cater for the Spanish, you’re in Spain. The only thing was the bar prices, compared to the rest of Benidorm, although it was only 1,40 euro for a glass of wine and 2 euro for beer. A cocktail was 6,50 euro but bar staff were very nice.
Breakfast was nice fresh eggs and lots of choice.
The pool area was lovely; even though we went the busyeseek in August we always got a sun bed everyday, and the pool very clean, cleaners were around all day.
We ate out once during our stay just to say we went somewhere different, and wished we stayed in the hotel, avoid the Facacia boyfriend was very ill. Pizza was swimming in grease. Pasta was not cooked yuk.
We will return to this hotel again next year, loved it.
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:Lastminute
" We stayed for 9 days in August and... "
Submitted By: Mr K Scott
We stayed for 9 days in August and initial impressions were good as the building looked clean, modern and reception and communal areas were spacious and well furnished.
However echoing the views of most of the other contributors the food was appalling. The evening meal selection was poor and badly cooked and the service did not begin until 8 a.m. meaning half the night was over and the kids were tired and shops closing before we could get into town.
At breakfast time the food was repetitive and queues were lengthy(when I say queue only the English and French queued , the Spanish just went to the front and ignored anyone waiting), as most of the Spanish guests were taking large portions of bread, ham, cheeses and croissants and filling their beach bags for their lunch later in the day.
When the chocolate croissants appeared it was comical as they practically fought each other to steal the most.
To top it all the English kids were outnumbered by the Spanish and they formed a gang to bully the English kids, herding them into one corner of the swimming pool and chanting 'No English, No English'.
The pool staff didn't want to know and even the entertainments host hated any non Spanish. All the announcements were made in Spanish with a few odd words in English and French thrown in as an afterthought. The Spanish kids are left to run wild by their arrogant parents and the noise levels throughout the day in the swimming pool and in the games room are unbelievable.
The parents are there half the time and totally ignore their kids smashing the place up as pool cues are battered off the floor and table and the air hockey bats are smashed repeatedly off the surface of the game.
It’s my fifth trip to Benidorm and I've never known anything like it.
To cap it all the resident duo were pathetic and 'sang' the same fifteen songs in the same order every night apart from Sunday. Sunday was great, they had a day off.
I'll be back to Benidorm very soon, but will not be returning to the four stars Deloix.
I would rather stay in the camp site up the road, in fact I would rather stay in a cardboard box in the middle of the road.
However echoing the views of most of the other contributors the food was appalling. The evening meal selection was poor and badly cooked and the service did not begin until 8 a.m. meaning half the night was over and the kids were tired and shops closing before we could get into town.
At breakfast time the food was repetitive and queues were lengthy(when I say queue only the English and French queued , the Spanish just went to the front and ignored anyone waiting), as most of the Spanish guests were taking large portions of bread, ham, cheeses and croissants and filling their beach bags for their lunch later in the day.
When the chocolate croissants appeared it was comical as they practically fought each other to steal the most.
To top it all the English kids were outnumbered by the Spanish and they formed a gang to bully the English kids, herding them into one corner of the swimming pool and chanting 'No English, No English'.
The pool staff didn't want to know and even the entertainments host hated any non Spanish. All the announcements were made in Spanish with a few odd words in English and French thrown in as an afterthought. The Spanish kids are left to run wild by their arrogant parents and the noise levels throughout the day in the swimming pool and in the games room are unbelievable.
The parents are there half the time and totally ignore their kids smashing the place up as pool cues are battered off the floor and table and the air hockey bats are smashed repeatedly off the surface of the game.
It’s my fifth trip to Benidorm and I've never known anything like it.
To cap it all the resident duo were pathetic and 'sang' the same fifteen songs in the same order every night apart from Sunday. Sunday was great, they had a day off.
I'll be back to Benidorm very soon, but will not be returning to the four stars Deloix.
I would rather stay in the camp site up the road, in fact I would rather stay in a cardboard box in the middle of the road.
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:Alpha Rooms
" We stayed at hotel Deloix for a week... "
Submitted By: Mr Josh Renton
We stayed at hotel Deloix for a week in august we were delayed for 10 hours! We finally got to the hotel it was absolutely fantastic, lovely and clean the two pools, two hot tubs a whirlpool, a mini aqua park for the kids.
The staff were very friendly about 20mins from shops and bars the only thing lacking was the food.
Nothing for children to eat very repetitive mostly food for the Italians and Spanish we ate out most nights because there was absolutely nothing to eat, the food was shocking for a four star more like two.
The staff were very friendly about 20mins from shops and bars the only thing lacking was the food.
Nothing for children to eat very repetitive mostly food for the Italians and Spanish we ate out most nights because there was absolutely nothing to eat, the food was shocking for a four star more like two.
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- Date of Holiday:Aug 2007
- Board Basis:Half Board
- Tour Operator:First Choice
" Just had a week half board at this... "
Submitted By: Mrs J Traynor
Just had a week half board at this hotel.
Couldn’t fault the accommodation - rooms beautiful, linen and towels changed every day, cleanliness very good. Swimming pools fantastic - no shortage of loungers and no fights over them either.
Only thing to be aware of before you go is that you must wear a swimming cap in the indoor spa pool. These can be bought from a machine in reception for 2E.
Reception staff quite helpful, although we had to wait 3 hours to check in! The bar staff very pleasant, and poolside snack bar is fine. The hotel itself is beautiful. The location is lovely (about 20 mins from the town centre).
The facilities are all great, however, we did not feel that the food was anywhere near 4* - more like 2*. The food was very limited in choice - no vegetarian options at all.
The meat on the hot griddle was usually half raw as the chef could not cook it quickly enough at busy times. Selection was very poor. Who ever went to a 4* hotel and had hot dogs as the main meat selection on the griddle?
Breakfast was not much better. Sometimes looked liked the bacon had been cooked at 5am and left for 3 hours. One morning we had hash browns but half of them were frozen! When we complained to the staff they were very rude. They did not clear dirty plates away, and were generally quite insolent.
We didn’t feel that they did the hotel any favours, and the food definitely lets this hotel down. We spoke to the holiday rep at the time, but she didn’t think there was anything wrong with the food ' I had fish and salad and it was fine'.
I think people's experience of what makes a 4* hotel is very different.
Couldn’t fault the accommodation - rooms beautiful, linen and towels changed every day, cleanliness very good. Swimming pools fantastic - no shortage of loungers and no fights over them either.
Only thing to be aware of before you go is that you must wear a swimming cap in the indoor spa pool. These can be bought from a machine in reception for 2E.
Reception staff quite helpful, although we had to wait 3 hours to check in! The bar staff very pleasant, and poolside snack bar is fine. The hotel itself is beautiful. The location is lovely (about 20 mins from the town centre).
The facilities are all great, however, we did not feel that the food was anywhere near 4* - more like 2*. The food was very limited in choice - no vegetarian options at all.
The meat on the hot griddle was usually half raw as the chef could not cook it quickly enough at busy times. Selection was very poor. Who ever went to a 4* hotel and had hot dogs as the main meat selection on the griddle?
Breakfast was not much better. Sometimes looked liked the bacon had been cooked at 5am and left for 3 hours. One morning we had hash browns but half of them were frozen! When we complained to the staff they were very rude. They did not clear dirty plates away, and were generally quite insolent.
We didn’t feel that they did the hotel any favours, and the food definitely lets this hotel down. We spoke to the holiday rep at the time, but she didn’t think there was anything wrong with the food ' I had fish and salad and it was fine'.
I think people's experience of what makes a 4* hotel is very different.
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- Date of Holiday:Jun 2007
- Board Basis:Half Board
- Tour Operator:First Choice
" The hotel is lovely, great kids... "
Submitted By: Mr R Hyman
The hotel is lovely, great kids areas, rooms were clean and just enough space for 2 adults, 1 4yr old and 1 9month old!
However the food definitely needs to be improved. There was plenty of variety but the quality was just not there!
It made it very hard to feed the kids anything other than bread and chips, and the meat and fish was always overcooked, over flavoured, and being honest rubbish!
Fruit that had gone off was out on the tables, mouldy pineapples, and apples to name but two!
In all honesty the Hotel itself, surroundings, decor rooms, and staff etc were excellent, between 4 and 5 star.
The food was 1-2 stars though.
If you are going, stick with B&B and go down to Benidorm old town near the harbour for some decent food! Then it is worth every penny.
However the food definitely needs to be improved. There was plenty of variety but the quality was just not there!
It made it very hard to feed the kids anything other than bread and chips, and the meat and fish was always overcooked, over flavoured, and being honest rubbish!
Fruit that had gone off was out on the tables, mouldy pineapples, and apples to name but two!
In all honesty the Hotel itself, surroundings, decor rooms, and staff etc were excellent, between 4 and 5 star.
The food was 1-2 stars though.
If you are going, stick with B&B and go down to Benidorm old town near the harbour for some decent food! Then it is worth every penny.
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- Date of Holiday:May 2007
- Board Basis:Half Board
- Tour Operator:Expedia
" We've just returned from 14 nights at... "
Submitted By: Ms A Liddle
We've just returned from 14 nights at this hotel. At the time of booking there were no customer views on the site so we only had the Thomson description & video to go on.
On arrival, our initial impressions were very good. It's in a lovely location away from hustle and bustle of Benidorm centre, which was only a 10 minute walk away, just along from the 'Benidorm Palace'.
The reception is spacious & modern, if a little eclectic. Rooms are nicely furnished but we could still smell the stale cigarette aromas of the previous occupants.
As non-smokers we were surprised, on enquiring at reception about being moved, that are no non-smoking rooms at all in this hotel.
Our room, on the 1st floor at the front of the hotel, had a spacious balcony looking out onto very picturesque views. We were prepared to put up with the constant traffic noise from the busy road to retain this view but if this would bother you, it may be worth considering requesting a room off the front, at a loss of the view.
Maids visit daily, making up the beds and leaving clean towels, however you can place the 'do not disturb' sign on your door if you don't require this service.
Meal times were longer than a lot of hotels we've visited and the hotel suggests avoiding the busy times without telling you when this is. At busy times it was very noisy, with queues for hot drinks and toast at breakfast times. We found it best to get there within the 1st half hour.
Our biggest gripe, being vegetarian, was the lack of indicators whether food was suitable, exacerbated by the Spanish habit of adding meat to vegetables e.g. sliced sausage added to peas or bacon wrapped around asparagus.
On enquiring at reception about vegetarian food, they took umbrage assuming we were criticising the food, then appeared incredulous at our problem of being unable to distinguish what was suitable.
Whilst this marred our enjoyment of some of our evening meals, meat eaters were well catered for with the majority of dishes being meat and fish based (some show cooked).
The restaurant staff were always very pleasant and whilst unobtrusive were attentive at all times. Entertainment was a little basic. Personally we do not think this hotel merits a 4T rating based on other 4T hotels we have stayed in.
Public transport is very good in Benidorm, most journeys costing only 1 Euro. Would recommend visiting Altea which is very pretty & takes about 45 minutes on the number 10 bus.
The highlight of our holiday was Guadalest. There is only one no. 20 bus per day leaving Benidorm Centre about 9:15 via Altea then along pretty mountain roads. Unfortunately you only have 2 hours to tour this mountain village which has a lot of museums for such a tiny place.
We spent most of the time at the animal Sanctuary. As it says, each of the animals has their own story of cruelty, which is visible on the faces of many of them. It is an amazing experience to be so close to so many of these great animals, you could literally touch some of them through the cages, if you were mad enough. It puts a lot of things into perspective & if you go give our love to Lara the beautiful lioness.
For cheap drink and snacks we spent a few happy afternoons in the company of Leon in the Old Timers English bar, just two minutes from the Hotel.
On arrival, our initial impressions were very good. It's in a lovely location away from hustle and bustle of Benidorm centre, which was only a 10 minute walk away, just along from the 'Benidorm Palace'.
The reception is spacious & modern, if a little eclectic. Rooms are nicely furnished but we could still smell the stale cigarette aromas of the previous occupants.
As non-smokers we were surprised, on enquiring at reception about being moved, that are no non-smoking rooms at all in this hotel.
Our room, on the 1st floor at the front of the hotel, had a spacious balcony looking out onto very picturesque views. We were prepared to put up with the constant traffic noise from the busy road to retain this view but if this would bother you, it may be worth considering requesting a room off the front, at a loss of the view.
Maids visit daily, making up the beds and leaving clean towels, however you can place the 'do not disturb' sign on your door if you don't require this service.
Meal times were longer than a lot of hotels we've visited and the hotel suggests avoiding the busy times without telling you when this is. At busy times it was very noisy, with queues for hot drinks and toast at breakfast times. We found it best to get there within the 1st half hour.
Our biggest gripe, being vegetarian, was the lack of indicators whether food was suitable, exacerbated by the Spanish habit of adding meat to vegetables e.g. sliced sausage added to peas or bacon wrapped around asparagus.
On enquiring at reception about vegetarian food, they took umbrage assuming we were criticising the food, then appeared incredulous at our problem of being unable to distinguish what was suitable.
Whilst this marred our enjoyment of some of our evening meals, meat eaters were well catered for with the majority of dishes being meat and fish based (some show cooked).
The restaurant staff were always very pleasant and whilst unobtrusive were attentive at all times. Entertainment was a little basic. Personally we do not think this hotel merits a 4T rating based on other 4T hotels we have stayed in.
Public transport is very good in Benidorm, most journeys costing only 1 Euro. Would recommend visiting Altea which is very pretty & takes about 45 minutes on the number 10 bus.
The highlight of our holiday was Guadalest. There is only one no. 20 bus per day leaving Benidorm Centre about 9:15 via Altea then along pretty mountain roads. Unfortunately you only have 2 hours to tour this mountain village which has a lot of museums for such a tiny place.
We spent most of the time at the animal Sanctuary. As it says, each of the animals has their own story of cruelty, which is visible on the faces of many of them. It is an amazing experience to be so close to so many of these great animals, you could literally touch some of them through the cages, if you were mad enough. It puts a lot of things into perspective & if you go give our love to Lara the beautiful lioness.
For cheap drink and snacks we spent a few happy afternoons in the company of Leon in the Old Timers English bar, just two minutes from the Hotel.
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- Date of Holiday:Mar 2007
- Board Basis:Half Board
- Tour Operator:Thomson
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hotel itself was spottless
had to wait 21/2 hours for our room to be ready though
rooms were nice and spacious but found the storage minimum
only had 10 coat hangers and 6 small drawers
for a family of 4 with teenage kids was quite hard, clothes were lying everywhere.
maid was great in every day and even came back when we missed the alarm and overslept.
food wasnt great chips were cold a lot of the times not a great variety
some of the meats were still raw felt kids were not catered for out of 14 nights we had chicken nuggets twice that was it.
most of the staff in the dining room were very ignorant and arrogant
and you could tell they could not be bothered with you unless you were spanish then they were falling all over themselves .
had the feeling they did not like scottish or english guests
as on 4 occasions heard them speaking about different families including my own,
they didnt like it too much when i let them know i could understand spanish and knew what they were saying so they stayed away from us from the remainder off the holiday.
bar staff were great always smiling and could not do enough to help you
they are a great asset to the hotel.
on leaving the hotel we asked for a comments card or questionaire to leave a review
but were told they did not have any.
going back to benidorm again in october but will definately not be staying in the deloix aqua center again or recommending it to anyone
unless youre spanish of course!
Advice: great place always loads to do it can be relaxed or as busy as you wany to make it . great for kids
Activities: loved terra mitika and waterparks, guadalest is a must scenery is stunning loved the tourist bus too
Good for: Beach