Rainbow International Hotel

the worst holiday ever the rooms are so tacky and the servics is the worst all i could see from my window is a dramp horrible tennis court i will never ever go there we spent half our time outside bettter off sleeping in the streets!

5 readers found this review helpful

After reading some reviews, my husband and I were dreading our three night stay as we were staying there because we were trading at the Psychic Fair at the Leisure Centre.
Now, I have to admit that the room we had was very tired and seriously needed some TLC in that wallpaper was torn, odd tiles in the bathroom, window sills in a poor state and loo had a crack in as well...BUT it was clean, as was the bed linen and the towels. It was warm, (very important for me!)and the beds were ok.
The staff were lovely and the food was excellent considering the price we were paying! Plenty of choice, hot and very well cooked. After all, we were only paying £20 per night each for dinner, bed and breakfast on a deal, so I thought the value was outstanding!
Yes..it certainly is not all glitz and glamour, yes...it does need a refurb....but I had a good time and the guy who sang on the Saturday night, Craig Northway, was absolutely fantastic. His renditions of songs from West End Shows was as good, if not better than I have heard from well known professionals! Why he hasn't been "discovered" yet is beyond me. The young chap is fabulous!
I would say, you don't go there if you expect high class luxury, but for cheap, cheerful and clean you can't go far wrong!

3 readers found this review helpful

My Wife and myself and two friends stayed at the Rainbow International in Torquay on the 22nd December until the 30th December, from the moment we arrived we were greeted warmly by the reception staff and without undue fuss were booked in, our car was down the other end of the car park but we were told a porter would walk back with us to get our cases, but he wasn’t needed as I managed to get outside the front door. Dinner was at 6pm and we went down just after, the food was well cooked and well presented help yourself to as much as you want roast meats that melted in your mouth several choices and various vegetables lots of puddings and cheese and biscuits and this happened everyday during our stay, with fish dishes rice and Tai food, meat pie Roast pots, boiled new pots, peas, carrots,brussels, parsnips,green beans.
The room on the 4th floor was adequate with TV, coffee and tea making facilities although at first it was cold but it was minus 6 degrees outside we soon put another blanket on the bed. The room looked like it had been refurbished with quite new bathroom furniture and nice white fluffy towels, but missing in the bathroom was a shelf to stand your nick nacks on also there was not a hook to hang a bathrobe on and no stool.
We found the hotel quiet and could not hear other people in other rooms and the place was full. The entertainment was basic with bingo and a quiz which is not to every ones likes. Presents were given to all the children by Father Christmas.
Our room was cleaned every day by a very pleasant lady.
The only bar open was hard to find as it was downstairs in the main lounge and when you looked in two other bars were shut but the drinks prices were not dear by hotel standards. Taken all round we enjoyed our stay there and would go again

6 readers found this review helpful

Stayed here for one night on new year's eve after looking at the hotel's website. First impression was of a very dated shabby hotel, not one bit like the impression it gives on the website. Room was awful - towels stained, bathroom dirty, window rotten. Asked if this was the standard of all the rooms and was told it was. However, a very helpful lady at reception showed us a room which had just been decorated, was clean and about three times the size of the room we were allocated - so we took it! Dinner was advertised on the website as 4 course - what it didn't mention was that it was a help yourself dinner and that the 4th course was tea or coffee. The vegetarian option was advertised as 'imaginative' - well this turned out to be nut roast! (How imaginative is that?) The cabaret was OK - what we didn't expect was the bingo beforehand. There were several coach parties here, mainly older people. The swimming pool wasn't particularly warm and the changing rooms grim - no lockers and one shower (which I couldn't get any hot water out of). All in all, very disappointing. Don't be taken in by their website!

6 readers found this review helpful

We were really worried after reading the reviews so were prepared for what we found. Immediately asked for room to be changed and were given a marginaly better room. First room on ground floor with bare light bulbs, damp ceiling and broken window. On the plus side believe it or not the food and service was good.

8 readers found this review helpful

It's every time we seem to go away in the UK. The English are just miserable and have no interest in the fact that they are running a hotel and in the hospitality trade. Look I understand you only get what your pay for but the Rainbow is dirty, nothing sees to work in the rooms, the decor is down right dated, torn and falling apart, looks very tired and the staff just stand around looking miserable, bored and don't want to do anything. I think the owners of this place must be very much the same as the rest of the place. My wife and I said we would have this place ship shape and friendly within no time. It's in a great location and could be made into a very nice place to stay. I would not go again and would not recommend it to anyone. Sorry but the people who work there and run it should go get a job that suits them because the hotel trade is light years away from their true vocation. Some people would be grateful of a job and an opportunity to create a great place to stay. This unfortunately is not either. Rainbow hotel you ought to be ashamed of yourselves....

2 readers found this review helpful

Very tatty - old fashined hotel, suitable for O.A,P's only...... the entertainment was that of what you'd expect in a nursing home, the rooms need refurbishing and the whole place had a 1970's feel
However the food was fantastic a genuine 10 out of 10
nan's and grandads only....

4 readers found this review helpful

57 year old disabled man with wife who cares for me.was very weary after reading reviews. all fears alayed on arrival as hotel clean and tidy, rooms clean, bed linen clean and comffortable.
Dinner sufficient choice,cooked to good standard. staff friendly and helpfull, would definatley use this hotel again, really good value for money.

9 readers found this review helpful

We had a week-end break recently at this crumbling Victorian relic. It was shabby, had a dirty feel about it and the linen and towels were threadbare and had a few stains. The worst bit was the DIY in the room ; the shower rail connected to the wall with a bit of bare plywood , the loose bath panels taped back in place, the cracks in the walls and ceiling filled with polyfilla. There were also some health and safety issues - the hotel is a warren of corridors ; not to mention the loose tiles in the bathroom. My advice - avoid this hotel at all costs - there is a Premier Inn down the road (next time I'll stay there).

9 readers found this review helpful

Four adults who spent 3 night break and like others read the reviews after booking hotel,truthfully if we had we wouldnt have booked it.
On arrival receptionist was friendly and accomodating and effiecent,first impressions it needs a complete refurb indoors and out,its position in Torquay deserves it.
Rooms were crying out for some major TLC,it had everything you would need for a short break,and our routine never changes,check the sheets ,pillow cases and bathroom,all OK at this standard.
Food was good plentiful,breakfast was the best,evening meal was lacking choice but what you had was fine,although these buffet styles are easy and convienent food always seems warm and not hot.
We didnt sleep well first night being awoken by people leaving early for a coach departure 5am, a hour of shuffling and the floor above us sounded it was going to come in on us.
Overall it was very average but as I pointed out we were lucky the weather was fantastic for the time of year,so our stay in the hotel was minimal.
No, we wouldnt stay there again purely because we will not visit Torquay for a weekend break,we thought the town was like the hotel in need of some investment and bringing into the 21st Century.