The Royal Clarence Hotel

The electronic booking made was incorrectly entered by the Clarence staff, so when my partner arrived to check-in, the staff assumed we were arriving the following day. This was resolved (otherwise, we would have been stranded through no fault of our own).
My partner was asked whether we would like a room with a view. Settled for that and got - a view of the back of another building.
Surprised to find that a 'comfortable' room was little bigger than a broom cupboard! The en-suite bathroom was so tiny it was actually difficult to use the sink, as you have to twist your head under a glass shelf to use it!
I have travelled widely and use hotels frequently. I have had better rooms in hotels a third of the cost of this one. The hotel location is great for Exeter, and the staff were friendly, that's the only thing I can compliment it on.