Holiday Inn Hotel

Thank you for taking the time and trouble to complete a review regarding your recent stay here at the Holiday Inn Basingstoke. I was most delighted to read your comments about the cleanliness and comfort of our bedrooms and hotel as well as the excellent service you received from room service. My Team work very hard to ensure that all our Guests are made welcome and comfortable whilst staying here at Holiday Inn Basingstoke. Once again I would like to thank you for your comments and I do hope that we have the opportunity of welcoming you back to the Holiday Inn Basingstoke in the not too distant future. Yours Sincerely Mark Langham General Manager

Thank you for taking the time and trouble to complete a review regarding your recent stay here at the Holiday Inn Basingstoke. I was most concerned to read your comments about the issues with the bedroom locks. I would like to apologise for the inconvenience caused during your stay. My Maintenance Team are investigating the issues with the key cards and will endeavor to resolve this. I appreciate the time and effort you have taken to inform me of your experience, Guests such as you enable us to maintain the high standards of service expected from a Holiday Inn. Once again I would like to thank you for bringing the matter to my attention and I do hope that we have the opportunity of welcoming you back to the Holiday Inn Basingstoke in the not too distant future. Yours Sincerely Mark Langham General Manager