Grand Burstin Hotel
, Folkestone
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Grand Burstin Hotel Reviews
2 readers found this review helpful
we checked in and found the staff were rude and un helpful. On the first night we had a disturbed night sleep but just thought we were all tired after travelling. Next Night my daughter woke crying being covered in bed bugs. my son got on and squeezed it. my daughters blood... more
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2 readers found this review helpful
We have stayed at this hotel in the past and it was just ok. so give it a 2nd chance, we went again for 5 days 4nights last week 1/3/10 - 5/3/10 If you like meatballs in some kind of sauce served everynight, most nights food was bland and recycled from to day or 2 before,... more
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1 reader found this review helpful
we had a great day out in france good food and we were nakered. we decided to go to our room for bed as we were so tired from the french trip. through out the night i woke to find i was being attaked by bed bugs. #the hotle was rude about us getting our money back and a... more
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2 readers found this review helpful
This is the 3rd time my husband & I have stayed here. We have always found the staff friendly & the rooms clean, although dated but who cares. Our deal - £40 per night for 2, half board. Couldn't grumble at that or the food. You get what you pay for. The hotel was... more
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On arrival receptionist are slow and struggle to find your booking, and have no idea what they are doing. We would of spent over 2hours of our whole stay trying to sort out our rooms and extend our stay. (Don't know why we bothered!!!) We were over charged for our... more
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2 readers found this review helpful
On arrival we were greeted to the receptionist swearing about 1 of her colleagues,we turned a blind eye to this but worse was to come.The toilet in our room had stains there were hairs in the bath,no soap or gel and the towel rail never worked.The sheets were dirty and i... more
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4 readers found this review helpful
we have stayed at this hotel a few years running now, but this time has got to have been the worst...The hotel is in DESPERATE need of refurbishment....Ceiling tiles in our room were loose and hanging and needed painting badly...the corridors were tatty with paint chipping... more
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6 readers found this review helpful
We booked to stay at the Grand Burstin over the August bank holiday. Our trip was organised by a phone call to Britannia's central reservations, during which we also arrange through them to catch a coach to France from the hotel at 7am on the Saturday. Upon arriving at the... more
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1 reader found this review helpful
When visiting, the Grand Bustin hotel in Folkstone on the 14th of august a porter, took our luggage to our rooms. The corridor was smoky (and looked like someone had been smoking; even though it being 'No Smoking' hotel. We was on the 4th floor and was quite shocked that... more
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2 readers found this review helpful
I booked this weekend break via an ad in my local paper, 3 nights stay with 2 excursions, 1 to Canterbury and 1 to Bruges, I had no problems with that whatsoever, everything went smoothly, unfortunately I cannot say the same about the accomodation at the Grand Burstin... more
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1 reader found this review helpful
The Grand Burstin is the worst hotel I have ever stayed in. Rooms are out dated & filthy.When we arrived dust and litter from previous occupants could be found in the room. Toilet had not been cleaned for a long period and never was during our stay dispite written request... more
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- Bar/lounge
- Continental Breakfast
- Fitness Centre
- Free High-Speed Internet
- Free Parking
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- Swimming Pool
- Wheelchair Access
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2 readers found this review helpful
The best thing I liked about this hotel was checking out of it! Noisy, smelly, grubby, shabby, dirty, nasty, depressing, grim & dismal. The sort of person attracted to this hotel is not fussy about eating healthy food or needing a comfortable bed. Smiling is strictly... more