Grand Burstin Hotel

, Folkestone
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Grand Burstin Hotel reviews

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When we arrived, the receptionist was...
7 / 10
Nov 2006, Miss ML Sherratt

When we arrived, the receptionist was waiting outside the coach to give us all our room keys so there was no queuing at reception. We got to our room on the 1st floor and were quite dis-satisfied. We had no shower and the room was extremely basic and quite old fashioned.
We and another pair in our group went to reception and asked to be moved (the other 4 were happy where they were). There was no fuss and we were immediately moved to the upgraded rooms on the 7th floor. Very nice but the shower didn’t work. However, we stayed.
The breakfast is lovely with lots of choice - cereal, full English, toast, fruit etc. The dinner is not so great as only 1 choice each for meat eaters and vegetarians. Still, it is edible. The hotel is packed to the rafters with OAP’s but most are there for a good time and very friendly. However, since we were there for a weekend of drinking and fun, we did get a few disapproving stares!
The entertainment is pitiful and very much like phoenix nights! There is a great pub to the left of the hotel called Gillespie’s with a lovely bar manager who took the time to sit down with us and brought us all a round of drinks! This pub is very much aimed at younger people as turns into a disco after 9.30pm.
Overall, this hotel and location is ok and for anyone on a budget I would recommend it. The main thing to remember is if your not happy, make sure you let them know as they will do what they can to make your stay comfortable and enjoyable.

  • Board Basis:Half Board
  • Tour Operator:Skills
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I have never stayed somewhere so...
3 / 10
Jan 2006, Mr J M Cornish

I have never stayed somewhere so dirty, the rooms were run down, the indoor pool has scum floating in it and the bar areas were very smoky. We booked the hotel for one night before going to France for our holiday, we have to admit that we paid only £29pp half board and we had sea view rooms but I cant understand why standards have to be so low, the mattress was stained with wee and the sheets were dirty, the shower was dirty and there was an awful smell in the room. There was dust everywhere and the telly did not work. The food was very good and that was its only saving grace but would never return to this hotel. 1 tip for anyone is request a room with a shower on arrival as other wise you don’t get one.

  • Board Basis:Half Board
  • Tour Operator:Grand Hotels UK
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Traveller Ratings

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Overall
5.5 / 10
758 reviews
Brilliant
63
Good
185
Average
177
Poor
110
Awful
223
Room
5/10
Service
6/10
Food
4.5/10
Value
6.5/10
Cleanliness
5.5/10
Location
7/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Swimming Pool
  • Wheelchair Access
Rooms: 481 More Amenities
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