The Park City Hotel

, London
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The Park City Hotel reviews

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Well, having stayed at this Hotel...
3 / 10
Sep 2008, Mr R Payne

Well, having stayed at this Hotel twice before, after reading rave reviews about the place, we found that is was VERY expensive for what it offers, and really does not offer good value for money at all, BUT .....having been given a Virgin " Classic Break " for Xmas, we decided to give the place another chance......
BIG MISTAKE.......
Arriving on a Friday afternoon from Wales, the reception insisted I HAD to swipe my Credit Card ASAP to avoid the Hotel being ripped off by Customers........Really makes you feel welcome when you have already paid in advance I can assure you....
Then to add insult to injury, they put £100 on my Card, which was debited at once, and I am STILL trying to get it back from them. So my advice to anyone reading this and staying at the Park City Hotel is, do NOT give them your Credit Card details on arrival, as they WILL try and claim it from your account immediatelly....Be Careful Folks, these people do NOT have any scruples at all....
So, on to our stay....
We had paid for a " Welcome Pack " which was not in the room when we arrived, and we had to phone up for it, on 3 occasions, took them about 2 Hours to sort that one out, by which time we about to go out, so a total waste of time indeed, and it ended up in the rubbish bin, the next Day....
No sign of Tea and Coffee facilities in the room, so once again we had to phone reception for this basic facility, and we then got a broken kettle, after a wait of about an Hour, we then phoned reception ( AGAIN ) and were told there was not another kettle available at the moment, BUT, as a gesture of goodwill ( SERIOUSLY ) they would send us a jug of hot water......and they DID......and the waiter expected a tip too, he stood there for a while holding his hand out !!!!
As you can probably guess, this was not a nice stay for us, so we just got out of the place on Friday evening, went to our Concert, came back in the evening, slept in the uncomfortable bed, had breakfast in the morning at got out of the Hotel early on Saturday afternoon, after checking with reception that we would NOT be charged for anything on our stay.......
We actually did not spend a penny in the place, as we did not think they deserved our custom, but are now engaged in a battle of wits, trying to get our £100 back...
Personally,after our recent experience, I would advise you to avoid this Hotel at all costs, but if you DO stay here, check your Bill with a scrutinous eye.....

  • Board Basis:Bed & Breakfast
  • Tour Operator:Virgin
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Absolutely brilliant! It was slightly...
10 / 10
Sep 2006, Miss H George

Absolutely brilliant!
It was slightly pricey because me and my boyfriend stayed there from the end of December, through new year, into January but it was definately worth every penny.
The staff are amazingly brilliant, it is decorated to such a high standard - very modern and chic.
Rooms are gorgeous and food is delicious.
I will be staying here every time I go to London from now on.
You should definately stay here, without a doubt.

  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently
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What a fantastic hotel this is. We...
10 / 10
Jun 2006, Mr Andy Prest

1 reader found this review helpful

What a fantastic hotel this is. We were booked into the Kensington Close but a burst pipe meant we had to move hotels and were fortunate to be moved to the 'Park City'.
The rooms are spacious, superbly presented from the LCD TV to the BOSE Wave Stereo and the bathroom was like something from a magazine.
The staff was extremely helpful and very accommodating
Weekend rate £120...worth every penny.

  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently
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A fantastic hotel - a hidden gem. I...
8 / 10
Jan 2006, Mrs L Matthey

A fantastic hotel - a hidden gem. I had a standard room and I was very impressed with the comfort and style. The room was a good size and the bed was very comfortable indeed. The bathrooms are also spacious with a superb shower (bath also available).
I had a relaxing pre-dinner drink in Ruby's bar overlooking their beautiful gardens which should be fantastic in the summer.
What will make me go back however is the restaurant. The standard of cuisine in Lessandro is excellent and I thoroughly recommend it.

  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently
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Overall
9 / 10
706 reviews
Brilliant
441
Good
191
Average
42
Poor
16
Awful
16
Room
9/10
Service
8.5/10
Value
8.5/10
Cleanliness
9.5/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Fitness Centre
  • Restaurant
  • Room Service
  • Shuttle bus service
  • Suites
  • Wheelchair Access
Rooms: 62 More Amenities
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