Rey Don Jaime Hotel

Just returned from a super holiday in this hotel. Husband has mobility problems and hires a mobility scooter when on holiday. First time in Santa P and found resort very suitable for husband with access on all pavements for scooter. We managed to all parts of the town even up to the square.
Hotel - well I don't know why it is not 4 star as I have holidayed in 4 star hotels which were not up to the Jaime standard - even having a kettle in the room was a great benefit.
I’m a veggie so found it brilliant having a veggie section for every meal.
There was ample room for scooter in dining room and staff were friendly, smiling.
Although the plates were small you could have as many as you wished. The main benefit for us was the indoor pool which was wonderful giving my husband the opportunity to swim regularly in privacy and with no hassle.
The view from the room was non existent but we were willing to accept the fact that everything can't be perfect. Good security with a helpful young man on duty in reception at all times.
We will certainly return to the Jaime and can I just say that the rep from Seguro - Richard - was one of the most helpful we have experienced. All in all a most enjoyable experience, even Palma airport was Ok thanks to the special assistance we had arranged.

Just returned, excellent accommodation. The many staff were very helpful, the meals were tasty and choice superb, mainly 'British' fayre but with many local dishes also available. One minor quibble was the size of the dinner plates, more like side plates!
Good entertainment throughout the day for kids and at night time for us more mature types. Close to beach and a short walk to the many bars but far enough away to ensure no noise.
One thing to look out for is the 08-30hrs 'sun lounger handicap'. This involves the unedifying sight of 30 plus guests all racing for their loungers and favourite place by the pool. It is well worth setting your alarm clocks for!
One tip... be aware that if you hire a fridge (20 euros per week) then remove your key card as you leave the room, this also cuts off the electricity thus disabling the fridge (and the air con). Ask for two keys on arrival and leave one permanently in the key slot.
Overall though it was hard to find fault with the hotel and I would definitely recommend it to friends and family alike.

We (My wife, me and 2 teenage boys) booked our holiday only 2 days before arrival and the Don Jaime seemed good value for the price we paid. I would say it is what you would expect from a 3 star hotel in Spain. The rooms we had were basic and quite small with a good bathroom and balcony. The beds however were atrocious, being single, narrow and very hard. I have slept on more comfortable camp beds. The hotel had a large bar where the evening entertainment played out ( usually a tribute band) and a smaller side bar which had live music most nights and stayed open until 3am.
The outside area and pool were nicely laid out but we found it impossible to get a sun bed until later in the day as a queue formed after 7am followed by a mad rush an hour later with many people claiming the same group of sun beds everyday and after depositing towels on them they would disappear until after lunch. The food was generally good although staff tended to hover around trying to get you to purchase drinks in the evening as there were none supplied. Breakfasts could be annoying with only a couple of toasters and some people toasting a whole loaf while others waited and getting a free table was sometimes as easy as getting a sun bed.
The staff were generally polite and the Thompson reps worked hard keeping young (and older) amused. The location of the hotel was excellent with only a 2 minute walk to the beach and 5 minutes to the local bars which were predominately Irish and very loud in the evenings with plenty of live music. Families tended to head to the square which was about a fifteen minute trek uphill where there was free open air live entertainment (tribute bands again, Robbie Williams, Abba etc) but drinks were pricey.
Overall you get what you pay for and the Don Jaime was a pleasant hotel with good facilities and reasonable food and I don’t think anyone booking it would be too disappointed. Santa Ponsa is a clean, safe, small resort with only the odd friendly drunk or timeshare tout but we found it hard to put 2 weeks in, particularly in the evening, as it does get a bit repetitive and a week would be long enough.

Just got back, cant wait to go again. Our group of 6 ranged in age from 4-68 and there was something for all of us. Everything from the check-in to checkout was great, all staff in every area, the food, entertainment and location. The maid came very day and the Thomson reps were always available to help. The food was of higher standard than we expected with plenty of choice for everyone (vegetarians and children were well catered for too). The location was great for the beach, although we spent most of the time by the pool and taking part in some of the activities. Santa Ponsa is great for families. Palma and its Cathedral was well worth the visit and an easy reach by bus. We went on a great night out the Rancho Grande for horse riding or wagon ride for those who prefer, BBQ and line dancing.
If you want henna tattoos, don’t go to Iris...three of us did and had to go back the next day to complain as they had all virtually vanished.
Oh yes.....did I mention the food!

Excellent holiday. Tour operator, hotel, weather, resort, all were top class. First holiday in Santa Ponsa but will definitely not be the last, we’re already wanting to book for May 2006. On arrival at the hotel, we were met with a warm welcome and a big smile by a polite young man named Hosea .All staff were very helpful and friendly. Very good entertainment programme for all ages. The food was plentiful, well presented, hot and something to suit most people’s tastes. The beach is almost on the doorstep with the most beautiful white sand,(the beach having the only blue badge award in Majorca) we were informed by the rep. I agree with some comments I heard and that the hotel should definitely be a 4 star, not a 3.Were glad we tried Santa Ponsa and will go again. Thank you Thomas Cook.

First time at the Rey Don Jamie and can confirm most of the comments in the other reviews. Good food and plenty of choice - aimed at the Brit / Irish market (no other nationalities noticed in the hotel). Hotel was very clean with good entertainment, not overpriced in the bar or for snacks. Bit of a scramble in the morning to get a sunbed (I’ll never blame the Germans again) with some selfish people grabbing beds and then disappearing until nearly lunchtime.
Friendly staff with most of the public facing staff having very good English - hotel would suit people looking for a "safe" holiday where they didn’t need to converse in Spanish (and the bulk didn’t) and the food and drinks (right down to the roast beef, Carling and John Smith’s) make it a home from home. Good mini menu for the very young with their own servery.
Hotel cooks do "show" cooking sessions both outdoor and in and the hotel entertainment staff work hard to keep all ages happy.
A new range of food, drink (no alcohol) and gift vending machines were added while we were there. Most of the items were slightly pricier than you would expect to pay locally (but they do save a little walk in the heat I suppose). Marks off for the charge of 33 Euros (2 weeks) for the safety deposit box (although it does save hassle for you and the hotel) and if you do hire the fridge expect to pay 30 Euros per week ( a bit pricy but it was a great mini fridge and kept drinks etc stone cold).
One BIG snag - mossies!!!! You’ll need to bring / buy repellent and a plug-in repellent device for the bedroom. People were getting bitten in and around the hotel and some, including myself, had lumps the size of 50p pieces coming up - oh er!!
Overall a great two weeks in a very good hotel environment - hope you enjoy it - but keep applying the midge cream as well as the San Miguel!!!

Our first holiday abroad with our 4 children and we were apprehensive, we needn’t have worried. This was a fabulous holiday. The room was more than large enough for 6 of us, the food was basic which we like and so do the children. The hotel was immaculate in the public areas and the rooms. The pool was sufficient the only criticism I have is that people put towels on sunbeds at 8am and did not use them until the afternoon, I do not think this should have been allowed.
Thomas Cook were great, we had a few concerns and they were very helpful.
A brilliant holiday and we will go back in a few years time.

The hotel was exactly what we would expect for its size and class, however mealtimes, getting sunbeds and good seats for the entertainment could be quite troublesome at peak season. The rooms were pleasantly presented, immaculately clean and regularly freshened though cups/glasses etc. were not removed when used.
Entertainment was excellent, especially the team of four employed by the hotel. They were enthusiastic about getting people to join in, however would not disturb anyone who wanted to be left alone. The nightly shows were brilliant and the "pub" open till 3am was staffed by a friendly hardworking team.
Food was hot, fresh and plentiful - though a tendency was noticed to start clearing up rather quickly - the opening hours are also closing hours, so don’t expect they’re to be much left at 21:55. The buffet style meals were filling, and freshly baked bread was always warm.
In short, we would return to the hotel next year - but as late in the season as possible to avoid the crowds.

My husband and I and my son aged 12 stayed in this hotel in July 2004. This was our third time to Santa Ponsa, the previous two years we had stayed in self catering accommodation. We found the hotel to be excellent, the food was of a high standard. Admittedly we did eat out a couple of times, just for a change.
The entertainment staff worked very hard to entertain everyone at the complex.
My only criticism was the pool area. There were definitely not enough sunbeds for the amount of people who were staying at the hotel. The hotel’s policy was that sunbeds should not be prebooked and if they were not in use the towels should not be left on them. This was not the case, which meant that people wishing to sunbathe did not have the use of a sunbed.
Apart of this comment, the hotel was of a high standard and I would recommend it.