Hotel Samoa

We've just arrived back from Hotel Samoa & i would just like to say what a fantastic time we all had. We booked as a family of 4 All Inclusive & to be honest for what we paid it was really good value for money. The food was great plenty of choices, the entertainment team work tirelessly to make sure you have a good time. Whether you just wanna relax by the pool or join in with some of the activities there's something for everyone. The rooms are quite basic but kept very clean with a maid service everyday, lets be honest what more do you want from a room, somewhere to sleep & somewhere to shower. We had a night time flight on the way out so didn't arrive until the early hours & the Hotel Manager offered to open up the restaurant for us to eat on arrival which i thought was a really nice gesture. Do check before going your rooms have air con, ours did which we had to put a 10 euro deposit down which we got back on checkout but some people were been charged 10 euro a night for air con & some rooms don't have it at all, thats one tip to look out for & believe me it was hot of a night so you do need it. There's a really good mix of nationallities stop at this hotel so everyone is catered for. It's only a stones throw from the Beach which has 2 beautiful white sandy coves & has a quaint little town which some Bars,Restaurants,shops,small amusement park & a small zoo. All in all we paid just over a £1000 for a 1 weeks stay & i would recommend to anyone!!!

This is a great hotel and staff really friendly, the food is a bit repetitive if your staying for 2 weeeks, snack bar is great for kids but if your there for 2 weeks then you will be sick of the sight of Ham burgers chips etc! the food in the main restaurant was ok, but lacked taste, best is breakfast it has just about everything including carrots and sprouts!! The resort is lovley just the right size for a nice stay with family and there are loads of shops to browse although most do sell the same things, there is plenty to do for younger children in and around the resort, my son loved the bouncy castle and trampolines. The hotel entertainment was ok, they did try and get everyone involved and the pool area was always clean but i must warn you to get up early if you want a decent sunbed, so annoying when people put there towels out and then bugger off to the beach!! think there should be a 2 hour max for towels left and then remove them was so tempting! the bar staff were really jolly and friendly and plenty of choice for drinks. The only thing annoying about this hotel is the air con, we were told we had to pay 10 euros a day yes my niece only had to pay 10 euros depoosit when we questioned this they said we didnt book with the same company, yet i booked it all at the same time, seems receeption like to charge what they like when they like, we were staying in the 7th floor so dont bother paying for air con just pull the flap down and switch it on yourself although you can only get it on low left on all day and night it was just right.
All in all had a great holiday the beach is a must really nice blue sea, and get the bus to cala millor only an hour away and really nice place to visit, rooms are basic but ok, staff great, cleaners really nice and friendly, met some great people and now have the holiday blues!

2 readers found this review helpful

literally just got home but wanted to review it while things were still fresh in my mind I will start with the transfer the shuttle coach to and from the resort will take 1 hour 30 mins and you will be the last people off whatever coach your on.. this was confirmed by various people we chatted to if you have the money take a taxi but you wont get much change from 130 euros return ..but if u can tolerate the journey u will be rewarded at the end ..on entering the town i initially was UNDERwelmed outside the hotel next to the drive was a bit of wasteland with graffiti on the walls but this was out of keeping with the area the shopping precinct had everything u wanted there was a couple of decent bars facing the hotel and some old guy who must have owned one of them belting out songs on the karoke ..be warned if your room is facing the town and u like your early nights ....he will keep u up with his bleeding warblings and crooning..our room was on the 8th floor and we couldnt ask for more the seaview was superb and although it got noisy on some mornings early..this was people on early flights and thats the only noise we had I WOULD SERIOUSLY ADVISE WHEN BOOKING STIPULATE ROOMS ON FLOORS 4 TO EIGHT we spoke to one woman who was paying 10 euros a day for aircon we were lucky we switched ours on manually and it worked so we didnt pay a penny we were all inclusive so after reading other reviews about the food i was dreading it ...what i would say is there is lots of choice the food is edible and the waiters work very hard my only gripe was there was little alternitive to chips i would have liked to have seen some roast potatoes and baked potatoes as well but this is a very small gripe u wont be disapointed i promise .some reviews i looked at preholiday made me think i had to climb down a rockface to get to the beach ..load of bollocks by the side of the pool there is a stairwell proceed down there walk to the end of the path turn left down the road and the beach is on a slight hill on the right and what a beach it is! in fact u get a choice of 2 beachs seperated by some rocks but we never went over there the water is crystal clear and i mean crystal clear the the waves crash and break sometimes 8 foot high no joking we hired out sunbeds for just over 10 euros a day but they are worth it just for the shade because believe me that beach is a suntrap and left exposed u will burn. if your a pool person ( im not ) u may well be disapointed its quite small and very overcrowded and its a real pain trying to find chairs and beds if u happened to get there late ie u have been down the beach or out in town etc... this also applies for the nightime entertainment if you arrive late be prepared to watch the stage at the very back probably sat on stacked sunbeds (some people would sit on a chair with their feet on another while people hunted for chairs that pissed me right off)to finish i would recomend this hotel to families with younger children not so much to people with no kids and older people who have done the family holiday bit and just want peace and quiet.. in a nutshell I personally would stay there again just for the beach and friendly locals around the town .

1 reader found this review helpful

I booked this holiday last minute for my family. Usually I dont read the reviews posted because we all have different expectations in life, but I did and on reading the reviews in relation to this particular hotel it was very mixed....Had I made a mistake. read on and find out..
Upon our arrival the reception staff were very friendly making the check in as quick and easy as possible. Entering Into our room (which was basic) there was an air conditionig unit but was not turned on...wait a minute we had paid for it so after a bit of a discussion with the reception and involving the tour operator it was resolved with no issues...good start friendly and accomodating..
The first day at the pool and most beds had gone due to people getting up early, laying down there towels claiming the best spots, which over the holiday I found mad as everywhere at the pool got the sun and it was of an adequate size.
There are activities laid on everyday for kids and bigger kids (adults) and the animation staff, George, Yves, Adriana, Simone and Rosaria, are great and can speak most languages. This is just as well as most of the nations within Europe Holiday at this Hotel.
After the pool aerobics, a game of volleyball and a quick relax in the sun it was time to be fed,,,,, food is great, hot and replenished regularly. There is no need to be first in as there is plenty of food, morning, noon and evening.
The bar is great none of this who ever tips the waiter gets served first, oh no, it has a queue, fantastic..
The evening has a mini disco for the kids, well one of the animation staff entertaining them on stage outside whilst the adults sit and relax. About 2200 Hrs the adult entertainment starts,(suitable for the kids), This is either the animation staff doing something and involving the guests......My suggestion is get up and partake as it makes for more fun.. or it is an entertainer hired by the hotel.
The beach is 2min from the hotel and is downhill, a must see. There is also a walkway around the sea over the cliffs and for the more adventurous join the locals for a bit of cliff diving. Very clean but busy as it is small.
Overall a very enjoyable holiday, I booked a 3 star hotel not expecting anything like a 5 star but definately value for money and some.
Oh just a quick note, the entertainment stops at midnight and this is enforced so if you want peace and quiet at night get a room over looking the pool and not at the front of the hotel..as there is nightclubs onto the wee early hours of the morning..
this hotel is great for young families

After reading previous review here, I cannot believe we all stayed in the same hotel. This was a fantastic holiday. The staff were so friendly and the service was excellent. Children's club staff were great, entertainment every night was brilliant. The hotel was clean and spotless and our room was cleaned and beds made daily. My children were upset to leave as they felt so at home. I was upset to say goodbye to all the staff as they were so friendly towards us. The food in the restaurant and snack bar was great. The only downfall was Cosmos, as they never met us at the airpot. We were collected by a minibus without a rep, which I thought was unprofessional and this has never happened before, but they have apologised. Please book at this hotel as you will not be disappointed.

Go for it! Having just completed a brilliant short break at Hotel Samoa, Mallorca, I cant believe the poor reviews below! I can only assume that holidaymakers did not research the complex beforehand as it did everything it says on the tin! The all inclusive food was both tasty and varied, with a lovely BBQ hut open all day and ice creams available from the bar. The rooms were simple and clean with a fresh mediterranean feel and lovely en-suite facilities. From arrival to departure, the staff and hotel ammenities were top notch! As young travellers on a last minute booking, we could not believe our luck. Considering the small size of the resort and that the hotel is situated on the quiet side of the island; the range of onsite activities was impressive. In short: Do visit this hotel if you have young children or are simply looking for a fun, yet relaxing holiday without the noise of a big city resort. Best bits: Aqua aerobics and close proximity to a stunningly clear-water beach. Worst bits: We only stayed a week :)

My boyfriend and I have just got back from a weeks stay at the Samoa. I broke my foot the day before we went so unfortunately I couldn't go in the pool or the sea!
Hotel, The hotel was clean and spacious. It had staff constantly walking round clearing cups and other rubbish. The staff all spoke English and were friendly. The majority of the hotel was non smoking as were the rooms. You could only smoke in the outside bar which obviously is good for non smokers. The hotel was a mixture of nationality's but mainly from the UK. There are 8 floors and there are lifts but they take quite a while to come aswell.
Rooms, The rooms were a big let down compared to the rest of the hotel. They were tatty and very basic. The balconys had frosted glass in between the rooms so you didnt have any privacy when sitting out. We asked for a sea view room which was a big mistake, you overlooked the resort and the sea was miles away in the background. Definately ask for a pool view because the view was of the mountains and sea overlooking the pool. The cleaning ladies were always eager to clean your room everyday! They would knock then walk in if you didnt put a do not disturb sign on the door! They changed the towels and bedding and cleared any cups and the ashtray.
Pool, The pool looked really nice and it was cleaned every morning and night. As another reviewer said there was a lifeguard on duty all day. He did not stop playing with the kids and was friendly with everyone. The sun beds, as usual, got taken very early on so you would need to be up before 8 to get a good one.
Beach, Be warned there are tons of steps to get down to the beach! The beach was really clean and not too busy. The sunbeds were expensive though, 10.50 euro for 2! They had fancy car peddelos which had slides on and fit 4 but again these were expensive at 15 euros for an hour. The sea was beautiful and some people were jumping off the rocks in to it which looked fun but dangerous!
Resort, The resort was too small in our opinion. It had a handful of bars and restaurants and if you want to go out after the hotel shuts at 12 then there are only 3 other bars to go to. The resort is mainly made up of shops all selling the same thing. There is a mini golf and a few arcade type games. There are trampolines too and a big bouncy castle which both opened on an evening (didn't see the price of these though). If you are there for 2 weeks you would definately need to hire a car. They had a couple of excursions like a glass bottom boat, a train to Cala D'or, and buses you could take to Manacor. We didn't go on any of these so I couldnt comment.
Food, I would give the food a 10/10 it was really good. There was loads to choose from. Breakfast had a selection of cheese, meat and bread, hot food such as beans, scrambled eggs, bacon, sausages, carrots?! Yogurts, pastrys, different cereals, toast the list goes on.
Lunch and Dinner had 2 types of soups, a big salad bar, meat and cheese, bread. The hot food selection was good, all different things which changed every day. They had spanish food like squid and calamari but they had pasta with different sauces to choose from, chips, chicken nuggets, calf stew (or beef stew and very nice) pork, chicken, lasagne, vegetables, potatoes, omelette. They had themed food nights too like Spanish and Chinese. There was a good choice of desserts too with different cakes, yogurts, ice cream, watermelon, pineapple.
The Snack bar had burgers, sausages, pasta, chips, bread buns and salad. It was open all day until dinner time.
If you are a vegetarian then you wouldn't have much to eat but thats the same anywhere you go.
Entertainment, Well the entertainment was rubbish. This is because its geared towards the kids all night. Like on the Sunday night they had a play on with some kids in at nearly 10pm! The music comes on about half 10 and then everything stops at 12. There were only 2 nights we were there that they had adult entertainment and this was pretty poor. The entertainment staff did not stop though and the kids loved them. They worked 14 hour days and were still energetic. They did lots of activities during the day like aeorobics, water polo, football, tennis, ping pong, yoga the list goes on. The queue at the bar wasn't too bad and you could get 2 drinks at a time. There was an inside and outside bar as well. There was plenty of choice for drinks, soft and alcholic. At 12.15am they turn all the lights off and make you go inside then before 1 they turn all the indoor lights off!
Overall the hotel is definately a family hotel and I wouldn't advise for couples to go mainly because of the entertainment and the limited nightlife.
A note to those who smoke there is only 1 shop and 1 restaurant on the whole resort that sells cigarettes. It must be something to do with their smoking laws. So stock up at the tabacco shop when you go! Also the shop closes early on a Sunday about 4pm maybe earlier as we found out!

after reading the reviews about this hotel we were dreading going!! But what a surprise, the hotel was spotless!! the staff al had very good english and were very friendly always smiling and they always spoke, bar stff were the best they were always laughin an jokin wi the guests, food was good there was always something, i am a very fussy eater and managed 2 get somethin 2 eat everyday, ppl who say the food is rubbish are just lookin for somethin 2 complain about!!! rooms r basic but clean an maids r in everyday changin towels an cleanin rooms! pool is lovely but very deep was cleaned every mornin an night an there was always a life guard on duty! entertainment wasnt up 2 much but the staff did try! overall this was the best holiday ave been on an wil definately b goin bk later this year or next yr!!!

Well having booked a week in this hotel, it was the worst holiday I have ever had.
The pumps in the Swimming pool was not working, they tipped chlorine in a few nights, it was cloudy.
Our room was never cleaned only made the beds, cups still left in room, only two small towels between three of us.
Well the food was cold not even eatable,ate out one night and then was so unhappy went and booked a cheap flight home only have 5 days there instead of 7.
Well anyone that goes thinks about going to this hotel think again.

1 reader found this review helpful

I have just spent a week here with 8 members of my family age range 1yr -53yrs.What can I say it was fab,something to do from morning to night.Spotless and well kept,there was always something to eat and the snack bar was perfect aswell especially if you are not a lunch time eater like myself.Entertainment staff were amazing with the kids and George what can I say.Super star or what or should I say a very popular young man.I have to say though a lot of people were getting put to sister hotels in walking distance from the Samoa as it had so many over bookings and yes you did see friction between reception staff and holiday makers but remember it is not the staffs fault.It is definitly a family holiday to be had.Would go back in a minute.