Hotel Samoa, Calas De Mallorca, Spain
Hotel Information
Hotel Description:
The Hotel Samoa is situated in Callas de Mallorca, with a short stroll to all the shops, bars and restaurants of the resort. Steps lead down to a road and then a very short walk takes you to the beach. The location offers fantastic views over the sea. Couples and families alike enjoy the good standard of facilities and entertainment. The Samoa is a favourite with families and beach lovers who enjoy a good range of all inclusive facilities and the attractions of the resort to hand.Nearby Hotels Viewed by Other Travellers
Hotel Samoa Reviews
" never again "
Submitted By: whiplash" stunning samoa "
Submitted By: mezblondieAdvice: very nice place,good food,child friendly and great entertainment
Activities: waterpark,beach
Good for: Beach
" very good "
Submitted By: kellydan" Comments about the hotel Samoa "
Submitted By: jenjonchilton@tiscali.co.uk" hotel samoa, calas de mallorca, majorca "
Submitted By: sindamooon arrival, the hotel was alot bigger than expected with a large clean reception area and was quickly booked in and given the keys to the room, it was on the 7th floor but had 2 lifts so i wasnt bothered, the room was clean and had a view over the centre and of the sea at the front of the hotel. the room was of a good size with alot of hanging space and draws to put everything in. 2 chairs and a table on the balacony. the bathroom had toliet, bday and a full sized bath with shower over.
the hotel is well thought out, where ever there are steps there is also a ramp or sloping walk way so ideal for people with walking problems or wheel chairs. the main restaraunt has lots of tables and was used for the breakfast, lunch and dinner. there was always a good choice of food every day. they catered for more english whilst i was there, even having cumberland sausage and bacon daily. sometimes of the food was not hot but i put this down to the fact that i would get breakfast and then go and get toast so the food would be getting cold. on the whole there was no problem with eating the food and im a very fussy eater. all the people that complained about the food in previous reviews must have nothing better to do. i stayed in 5 star hotels with worse food than this hotel had. the snack bar, had a good choice each day, hotdogs, burgers, fish, pasta, salad, fries ect. some days i would eat dinne rthere rather the main restaraunt.
the hotel is kept very clean, the staff work so hard clearing up all the time. the drinks are served in plastic glasses, this was no problem tho. the drinks were estrella, (spanish lager)martina, various snaps, vodka, gin, whisky, brandy, rum, bacardi, wine, tia maria, malibu ect also softs drinks, fruit choice, slush puppy and hot drinks you helped yourself to from the vending machines. this was served from 10am till 12pm, ofter going over this time. the staff were very polite and always helpful and you never waited long to get a drink.
the entertainment was also good, the staff work so hard to put on the shows and keep the kids entertained without hassling the adults to join in. the town centre is across the road from the hotel, this is a small resort but had all you needed there. the centre was also quite flat and also not alot of steps to get about it. the beach was a small coves and were nice sandy ones with lots of sunbeds.if you went from the hotel, you could walk down about 20 steps and then 2 mins down the road to the beach, or from the front of the hotel, turn left and its about 5 mins walk. on the whole the stay at this hotel was very enjoyable and i would reconmend this hotel to anyone, whether its somewhere to be with the kids or for the elderly. for young people after the nightlife, its not the bussiest lively resort of magaluff or palma, but there are some bars that stay open late and a couple of night clubs.
" Our trip to the samoa! "
Submitted By: xxxsammyxxxjoxxxWeather was rubbish while we were there.. we had 2 days of sunshine and came home as pale as we went!!! thunder storms and rain!! we stayed in the room all day and watched bargain hunt cash in the attic ready steady cook lol! you get bbc1 and 2 on the tele!! ( thank god ) we never got to go in the pool and we sunbathed twice but the pool area is lovely very clean.
plenty of shops to look round. burger king opposite hotel ( that came in handy ) good amusement area just down the road. gorgeous beach..
While we were there a man from our hotel actually died in the sea.. during the bad weather he went for a swim and got banged up against the rocks.. but apparantly in the good weather the sea is very strong as its in a little cove. so if youve got children be careful or stick to the pool. entertainment was fantastic great for children,hotel has bouncy castle although a little girl did break her pelvic on it.. shame..
we paid £350 each for the holiday and ended up spending over £500 in eating out.. shame when you all inclusive!! id of rather of stayed at home for 2 weeks and gone places!!!!
overall.. we were glad we werent working but we wanted to come home! i wouldnt recomment this hotel to any 1 unless it gets a better chef! if you like to eat very sloppy tasteless food youll have a fab time..
3 star rating hotel ???
food no stars
hotel itself 3 star
entertainment 4 star
if your looking to book i recomment you look some where else before you pick the samoa.
" dont go "
Submitted By: dkmtif you want hot decent food
good entairtenment
dont go
food was never hot ok if you like sausage n uneadigable chips
entertainment lucky if it was on for 2 hours a day
had to eat out as food was disgussting
we got some boiled eggs one morning that we would be safe with them
cracked them open raw inside
wouldnt go there again if they paid me
was told on the friday we hadnt paid our bill
showed them our reciept paid in full in january
said we still might have to pay again as someone hadnt paid them
then told we was ok the next day
what a waste of time they are
" me and girl just bk from samon hotel.... "
Submitted By: Mr W I Gill" Just returned from a great week at... "
Submitted By: Miss C BURGESSDidnt really know what to expect but we pulled up outside and were pretty impressed with our overall first impression.
On checking in, we went to our room which wasn't disapointing, quite basic but very clean. Lovely view over the sea and spacious balcony!! half expected the shower to be cold (previous experiences at other hotels) but the shower was lovely and warm and very powerful!! it stayed like this all day long which was really nice after a swim on the beach (which again, was a lovely beach and not far from the hotel - worth a visit!!) its just behind the Hotel America down some steps.
The staff - hmm.. most of them would of cracked their faces if they had of smiled im sure!! but the room cleaning ladies were bright and cheery which helped loads and even tried to crack the odd English joke which made us chuckle as they were rubbish!!
The food: A lot of people where winging about the food but to be honest, it was really nice!! You could easily vary your meal every day. The fish served was lovely - be warned - the onion rings are not onion rings, they are squid!! I now find I like squid!! ha ha. They put on a chinese themed night one night that fell flat but hey, at least they tried!! couldnt of wanted much more to be honest (for what we paid)
Entertainment: Not much on really, this was the only thing that really let the complex down, couple of days were overcast and we could of done with "something extra" to do as the area outside the complex was quite quiet (although this could of been to do with the resort kina going out of season). They put on archery or shooting but that wasn't for me or my partner.
Me and my partner really did have a lovely time here, it's great for couples and families and we would go again. Im missing the sun already!! I would give this place an 8 out of 10.
" Booked with seguro - to say a bit... "
Submitted By: Mr M BroganHotel was spotless around pool area and staff couldn't have been any nicer.
All inclusive food - drinks,food were plentifull. My wife,mother in law and 2 kids 14 + 9 had a fantastic time. Golf,t.v.,air conditioning,table tennis - 20 euro deposit each - given back when returning remotes or clubs etc.
5 mins walk slightly downhill to a packed beach - better off staying at pool.
Shops are limited - half an hour a night looking round them was plenty.
Rooms were cleaned everyday - fresh towels also when required.
I had my doubts about the all inclusive but would do again without hesitation.
Great time had by all - everyone we spoke to also had a great time.
" Went to this Hotel quite worried... "
Submitted By: Mrs M BAILEY" We arrived at the Samoa Hotel after... "
Submitted By: Mrs E SavoryThe pool area is great, you do have to reserve sunbeds, you have to do that everywhere. The kids pool was the safetest i have seen, my 3 yr old could access it alone - obvisouly with us observng from our sunbeds! During the day i hardly saw my 9 yr old son, as he soon made lots of friends and was off enjoying all the sporty activities that was very well organised. My 3 yr old daughter was also involved in the kids club, bouncy castle or swimming in the pool - therefore enabling me to relax and sunbathe!
All Inc - oh my god its great, unlimited choice of everything, drinks, ice creams, etc. The restuarant again is extremely clean and amples of food and choice, its rubbish that there is no choice, people obvisously arnt looking!!!
The beach is just down the road and is beautiful. The actual resort is lovely and is like a maze, it is amazing with how many shops, bars and restuarants there are. Even mini kids fair!
All staff are very polite and friendly, especially the bar staff who seem to be there from beginning to end of day. Entertainers are brill, evening shows are a bit pants, but the kids love it, drink more and make the most of it!!!
Overall this was a fantastic resort and hotel for families, a week just wasnt enough, we will DEFINTLEY be going back to HOTEL SAMOA. If your going enjoy and ignore all these moaning people who only have negative things to report - they must lead very dull boring lifes!!!
" After reading the reviews I was very... "
Submitted By: Mrs Nicola MortonMe, hubby and 2 kids aged 7 and 6, have just come back from a great holiday
We had requested an air con room and that was what we got (extra 150 euros for the fortnight, but worth it), we had also (for the first time ever) booked a taxi transfer and this was well worth the extra money, getting from the airport to hotel in about 50mins.
The room was big enough, the kids were in bunk beds and it was kept nice and clean with clean towels every day for the bathroom.
I am a very fussy eater but I managed to eat well, and really enjoyed the lovely freshly made pancakes and fruit for breakfast or a full english or rolls and marmalade.
For lunch we mainly went to the snackbar, where there were salads, rolls or burgers / sausages and chips .
There was a different choice for foods each evening in the resaurant , which always included a plain pasta or potatoe based dish if you didn't fancy meat or fish and wonderful desserts or fresh melon and pineapple.
We never had a problem getting a sunbed , although i must say the beds directly beside the small pool were always reserved very early.
The beach is literally a 5 minute walk away, quite small and crowded , but we found that if we went a bit later in the afternoon, it was much more comfortable, and of course at the beach you have to pay for everything- so you may as well stay round the pool where it is all free
The entertainment was great - we hardly saw our kids all holiday as they soon made friends from the kids club, and all played together in the sandpit or games room - it felt very safe and as long as i knew where they were, i felt comfortable when they were all together. They all enjoyed themselves and loved having that bit of freedom.
Drinks , icepoles ,slush puppies and ice creams were all plentiful for the kids and teas and coffees were also on tap (i brought some tea bags from home, as their tea abroad is very weak with no flavour).
Entertainment was really aimed at the kids, one night the kids did a fashion show. They had all made tops out of black rubbish sacks at the kids club earlier in the day and loved showing their 'designs' off to everyone in the evening . and each night there was a mini disco. If you are a family you will enjoy the entertainment, but it really isn't the right hotel for singles or couples without kids.
We had a great holiday and would deffinatley go back .
If there was just one thing..... it was the kids club, parents had to sign the kids in but then it was up to the kids themselves when they left the club by just giving the lady running the club a 'high five'. I had always been used to collecting the kids on previous holidays, safe in the knowledge that they would be there for the whole session, so we ended up having the sunbeds near the club, so they could see us staight away if they came out. But it all worked out ok.
All in all a really great holiday. Don't worry about negetive reviews, some people moan about everything and at the end of the day you go on holiday to have a change from what you have at home !
" Myself, husband and 2 boys ages 10... "
Submitted By: Mrs SJ FosterThe restaurant was fine, always got a table. The food was fine, yes chips on every day, but also lots of salad, pasta, fresh meat that was lovely, lots of choice and yes a few strange dishes, but the hotel has to cater for English, Spanish, French and German tastes so will not be all traditionally English! The bar staff were excellent always polite, drinks were served in plastic cups but they were fine - wouldn't even think of moaning about them! The only really negative comment I had were the use of sun beds around the pool. Obviously people were up early to reserve them, but people would put towels and chairs on them for most of the morning/early afternoon and then return to them, which we didn't think was fair. So we use to sit by the pool most of the time but it was okay still got a tan! The entertainment was fine, there if you wanted to get involved but not in your face all the time. The beach was a short walk down the road, and is small as in a bay, so could get a space but only a small one! Sea was lovely and clean but could get quite choppy! The resort itself was good, lots of bars and things for children to do, bouncy castles, crazy golf, a little fair with go carts etc. We did book this holiday last minute and we were very pleased with the hotel and resort for what we paid. We would go back to this hotel and resort again.
" Having read previous reviews about... "
Submitted By: Mr P HallOur family arrived at 9pm we were told if we dump our bags in the room and then rush to the restaurant (I use this phrase loosely) we could go and get some food. When we arrived at the restaurant we discovered only scraps of food left. The hot food was cold and tasted disgusting. We settled for a bread bun each to stay on the safe side.
On being allocated our room on level 2 down the corridor and then pressing minus 2 on the lift. I knew we were going to the cellblocks below the swimming pool. We were not giving good directions to get to our room and even the lift was out of order. On opening the door to the room we were hit by the heat in the room. We had a quick look around the room before going to the restaurant. Our family (me, my wife and two girls 8 and 7) were staying in the room but the hotel did not have any beds made up for the children, instead I had to look in cupboards and make the beds up ourselves by using the sofa bed. On going to the bathroom I was horrified. The state of the bath was shocking, there was rust in the bath covered by white enamel. There were holes in the tiles where grout had fallen off. The toilet was very unclean, the soil pipe was breaking up and had never been cleaned. On the walls was the same Lino that was on the floor.
Before going to the restaurant on our first night we went to the reception and complained about the state of the room. We asked to be moved from the cellblock and be put in a room above ground level, as this part of the hotel looked newer. We were told, as we were a large family (2 adult 2 children?) we would have to stay below the swimming pool, as these were larger rooms. They said they might be able to move us to level minus 1 in the morning. We went to bed that night very unhappy.
In the morning I spoke to an English receptionist and explained that we were very unhappy, had a very poor night’s sleep, spending most of it on the balcony. We also told her that we were asked to return, so we could change rooms. The receptionist sniggered and said that the hotel was full. She basically said that we had a nerve asking for the room to be changed. We explained our youngest daughter has asthma and had found the heat very hard to breathe in. The receptionist said this didn’t matter and she wouldn’t change our room.
During the holiday we asked another 3 times to be moved, on each occasion we were refused, different excuses were made each time. The last excuse was that the newer rooms (which were the same size as ours do, with air conditioning) were for the tour operators and as we had booked independently didn’t warrant a suitable room to stay in.
During our stay 3 rooms below ours was broken into. On the guests reporting the break-ins the management of the hotel didn’t want to take any action. Eventually the Police were called.
The restaurant was more like a greasy spoon, offering burgers, sausage, chips and beans every day and every sitting, including breakfast. They also served sprouts and sweetcorn for breakfast. The food was of a very poor quality, not what you would expect from a 3 star hotel. If you were waiting for food from the grill, the chef presented the food half cooked.
The swimming pools were clean, but you had to avoid the empty plastic cups that children had been playing with.
The drinks were fine but served in small plastic cups, meaning you were at the bar quite a lot. I don’t mind the plastic cups but they could have been larger.
We left the hotel yesterday morning feeling as if we had been released for good behaviour. The best part of the holiday was travelling.
We will never return to this hotel, as this is the worst hotel we have ever stayed in. I urge you all to think twice before booking as like others I thought that fussy people wrote the negative reports. I can assure you all we are the easiest going family around and accept most things








