Prisank Hotel

3 readers found this review helpful

I stayed for 7 nights with my wife and daughter in this hotel. There are a number of issues.........
Although advertised as accommodating 2-4 people per room there is only 1 double bed and the extra accommodation is offered via a sofa bed. In our room this sofa bed was hard, uneven and creaked with every movement. We had to complain to get a proper 3rd bed placed in the room.
The temperature can reach the high 20s or low 30s in summer yet there is no air conditioning. This would not be such a great problem if it was possible to open the balcony door to get the cool evening air. Unfortunately the close proximity of the hotel to the church in the village centre makes opening the balcony door, at night time, impossible as the bells chime every 15 minutes 24 hours per day. Yes every 15mins !! The chimes can last for up to 5 mins at certain hours so you only have 10 mins respite before they start again. So you have the choice - be cool but awake all night or try and sleep in a very hot bedroom.
The meals also require some comment. Breakfast is a buffet which is fair enough, however the quality of the cooked food is not that good for some items. For example the fried eggs were burnt brown and served cold. The evening meal is again a buffet with some cooked items, especially the vegetables, not being properly cooked. For a 4 star hotel this is just not good enough.
On the plus side the staff were friendly and our complaint about the sofa bed was attended to after complaining a couple of times.
I do not know the criteria for awarding stars to hotels in Slovenia but in the UK this hotel would be rated as 2+ or 3 at the very most.