Reviews of Kaiser Hotel, Sousse, Tunisia

STAY CLEAR!!! YOU HAVE BEEN...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

A1 Travel

Submitted By:

Mr T D

Comments:

STAY CLEAR!!! YOU HAVE BEEN WARNED!!! I wish I'd listened to the warnings I had. This place is discusting, the only good comments anyone could leave must be from the owners or a member of staff! Even after complaining about the cigarrette butts in the draws, whatever it was growing on the shower curtain, the door that wouldn't lock, the cockroach, the missing cover from the electic socket, the lack of tv remote, the discusting state of the bath (that we were supposed to put our kids in), nothing was done! (I videod all this). The manager shrugged his shoulders and offered another room if we weren't happy. After carrying the buggy back down the 2 flights of stairs - we left. After an upgrade to another resort and thanks to The Sol Azur in Hammamet our holiday turned out to be fab.



Another note would be to steer clear of A1 Travel, they are absolutely pathetic! 2 weeks later and we have had no responce from our email of complaint (they dont have a number to ring regarding complaints - you have to email). Amongst other things they charged 100 dino per person for the transfer (including a 1 year old), it turns out this actually cost 110 dino altogether not the 600 they charged...totally ripped!

My partner and I would like to...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

Jul 2007

Tour Operator:

Booked Independently

Submitted By:

Mrs E Taylor

Comments:

My partner and I would like to thank the staff at the Kaisar hotel for making our stay with them so enjoyable, we found them very helpful and friendly and were willing to do whatever they could to solve any problems we had that didn't even involve the hotel directly. We found the accommodation very adequate for a budget hotel it was clean and provided all we needed.



From Erica and Haithem a very big thank you to all of you.