Marco Polo Hotel

I am upset I have to give this thing one star. I wish it had a selection for no stars. The staff was horrible. This is the only hotel I have gone to in the world where the staff was out right rude. If you did not have any contact with the staff this place is at best a 2 star hotel. The rooms were a step above a road side motel just because it had a safe and an ice box. I booked a full bed they gave me a twin bed. It took an argument to get the full bed I booked. This was after telling them on the phone “are you sure I have a full... more

We recently had the pleasure to stay at the Marco Polo Dubai (3rd to 6th April 2006). I was a little apprehensive of what to expect having read other reviews on this site. Well, I don't know where some of your other reviewers stayed but our stay was magnificent from start to finish and we were sorry to leave. We experienced none of the issues some of the other reviewers complained of. Firstly, the call to prayer – IT IS A SLICE OF THE LOCAL CULTURE. If that disturbs you, get used to it or stay out of the Middle East as there is a... more

..on business and this was just an overnight stay because of flight times. It was "sold as a 4* with 5* service". Not so. The service and staff were very helpful and pleasant. The rooms were very ordinary with rather small beds...for the price, I would not stay there again. In fact when we flew in to actually stay, we booked another hotel.

It was definitely not what i expected when i agreed to stay there - the rooms and bathrooms were definitely not of 4-star standard. The air in our room was really stale, but we couldn't even air it out because our windows could not open. The bathroom was pretty dismal and the carpets in the rooms were stained. Yes, the staff are very friendly and helpful, but still, this hotel is sooooo not of 4-star standard.

This is aupposed to be a 4 star hotel but deserves only 2 stars. The rooms and service were mediocre. Bathrooms were really old and need to be modernised. Hot water seems to be a problem and seems to become only luke warm after a few minutes into a shower. I would not stay there again

Despite some negative reviews, we found this place to be quite good. Yes the planes do fly over very close but not lound enough to wake you from your sleep. The rooms were spotless and well appointed. Service is friendly and helpful although it lacks the polish of what we would be used to from a four stay hotel. Our only complaint was they did some maintenance during the day which made it impossible to indulge in an afternoon nap. We didn't try any of the restaurants in the hotel but the buffet breakfast was more than adequate and well... more

Not the best hotel I've stayed in. The staff were very helpful and friendly, but the standard of the accomodation was not good. The actual bedroom was okay, but the bathroom was certainly very tired and the tiles around the bath were really dirty. Although we got clean towels every day they were very grey in colour; not clean and white which is what I think they were supposed to be. You can certainly hear the noise of the planes during the middle of the night and every night at 4.30 am you can hear prayers being broadcast across loud... more

Service was great. Clean rooms. Great transport / shuttle to & from popular locations. Buffet breakfast was fantastic. Walking distance to restaurants. Just becareful if you are a single female traveller, you could be mistaken for a prostitute walking the streets ... terrible but true unfortunatley.

On the whole this was a great hotel we had loads of hot water, room service, hotel staff were all very efficient and provided a excellent professional service. Only downside was a little noisy due to being close to airport this hotel is right below flight path and as it is a very busy airport there are planes taking off every couple of minutes. We probably would choose a different location when we next visit but as there is so much work under construction we will probably not go back for a couple of years.

Rude staff...no sleep due to noise from nightclub downstairs...no hot water...don't go there.