Novotel Hotel

I stayed at this hotel for four nights in late September. The hotel offers a free shuttle from the airport. Expecting average Novotel fayre, I was amazed to feel the luxury as soon as I walked into the foyer upon arrival. Check in was handled fast and my room preference was honoured in full (low floor, non smoking). The room was excellent, very clean and a real new feeling about it (see photo's). Only slight downside is that I did have one or two technical difficulties. Firstly the Air Conditioning broke down but it was fixed within two hours. Secondly the in-room safe also broke down and was never fixed despite me repeatedly asking. Television channels cater for just about everyone - imagine travelling all that way from the UK to watch Midsomer Murders and Londons Burning! Leisure facilities consisted of outdoor pool and indoor gym as well as steam room. All were of a high standard and maintained spotlessly clean. Breakfast was included in my deal and trust me when I say you can get just about anything - if you don't see it, just ask the chef and he'll make it. Overall, top marks to one of the very best Novotel's I have ever stayed in.

Stayed for a total of 9 nights... the hotel is very clean and the staff were very friendly and helpful.. the hotel offered free shuttle service to and from the airport every hour.. its centrally located... i am travelling to dubai again and have booked Novotel for our stay.. looking forward to a comfortable stay...

Spent one night in transit in Dubai and booked this hotel after a friend recommended it. We were very satisfied. It was immaculate, had a very nice breakfast, good service, reasonable price, etc. Would stay there again if I was passing through.

We stayed here with our 6 year old daughter for a 2 night stop over on a trip to Australia. We got this hotel on a really cheap deal and we were very pleased with what we got. The hotel was lovely with a grand entrance and clean, comfortable rooms. The pool was really nice and the service at the pool fantastic! The location of the hotel was great too, a short distance to the HUGE shopping malls in a taxi, which, as someone else has commented on, were very cheap. We too visited the gold souk but found it a lot more expensive than we thought and we got really harrassed to buy something, which I really didn't like. The shopping malls are great : ) though. I would definately recommend this hotel to anyone, we really enjoyed our stay there.

Made a last minute booking for this hotel expecting normal Novotel fare. Got a very comfortable room in a hotel with excellent facilities - in a very modern hotel. Good value - worth staying in.

I stayed at the Novotel WTC Hotel from the 14th-20th July, the basic layout of the hotel is very nice but unfortunately the staff were not very helpful. When we arrived a member of the reception desk insisted that we had not paid for our reservation when we actually did, that took a good 10 minutes to resolve. NEVER go self catering as when we got to our room we had no Knife and Fork and it took a day to finally recieve it, but when they did they gave us 2 Knifes no fork!!. The hotel is way out so you need a Taxi to get everywhere INCLUDING Sheikh Al Zayed Road due to there not being any Zebra crossings and the emmense amount of work which was going on. One plus point was the Blues Bar very relaxing......if your elderly!!!! Sal, London

The hotel has a free shuttle bus to and from the airport and to the malls and the beach from the hotel. The hotel itself is very nice and grand looking. The room was nice (we were a family with 2 teenage boys). and spacious. The staff were wonderful and caring. The pool was gorgeous. I was sad to leave. Nan

I just returned yesterday from the Novotel world trade centre hotel. I went for a 7 day stay and would recommend this hotel to you all. In terms of hygiene the hotel was spotless, the staff were very friendly and also willing to help. The standard room is a good size, with a double bed and a sofa bed, so max 4 persons per room.I would recommend staying on floors 3-7 for a good view. I had a look at the view from the 13th floor and its not that great looking at the amount of construction going on. Bed and breakfast is quite costly at the hotel, so take your own cereals etc but beware, they charged us 2 pounds for a glass of milk and bowl! So the supermaket comes in handy here which is about a 8-10 min walk. A little complicated to explain to please ask if you would like to know. In terms of location it is just adequate. Lovely view of the emirates tower and close to the Sheikh Zayed road (main road in dubai) which makes is simpler to get from A to B. Being in the middle of the city centre, noise is NOT a problem but it is far from jumeirah, meena bazaar and some other attractions. Crossing the river (Abra) from meena bazaar to the old gold souk is a must! it costs 1 dirham per person which is around 10p. The hotel offers complimentery shuttle bus to mercato shopping centre, deira city centre, emirates mall (must see) and jumeriah beach park. One problem we had is that the bus is not always regular. We were dropped to jumeirah beach park and waited in the afternoon to return to the hotel but the bus didn't arrive as it depends on how many people are willing to go to the location. Taxi from there would cost around 20 dirhams (2 pounds 50p). DO NOT sit in the luxery taxis which you can get from outside the hotel unless you are willing to pay extra! The normal taxis are much cheaper and also very clean and safe. Dubai exhibition centre is right next door, where they have different sales going on (depending on time of year) and i was able to get a few bargains! Visiting the burg-al arab hotel is a must! it costs 250 dirhams each for tea (chepeast) but is really great!!! All food/drinks are refilled and i cannot explain how amazing it really is! Internet costs 1 pound for 5 minutes and then reduces to 1.20 after but if you are using it for an hour is can cost you 72 dirhams (10 pounds!!!). I would suggest going to sky towers by taxi (5 minutes from hotel). Also using the phone is expensive, so i would suggest buying a 20 dirhams phone card from the emirates shop in the exhibition centre, which you can walk through from the hotel without going out in the heat! (Good currency exchange next door to the shop too!) Another thing about desert safari. If you get sick easily then do not bother wasting your money! Luckily our driver stopped when a lady got sick in the car but i heard that some drivers do not bother to stop! The camel ride and HUGE bbq is amazing after the safari, with lots to choose from! This should cost around 180 dirhams per person or even less if you bargain. Overall i had a pleasant stay at the Novotel hotel. Well if anyone has any queries please contact me and i am willing to help.

Stayed three nights at the Novotel for business travel. Room was immaculate, bathroom clean and shiny, facility for tea or coffee in the room. The only thing I missed in the room was some drawers to put the socks in. Breakfast has everything to offer: full cooked english breakfast and all sorts of pastries, fruits, yogurt ... They might want to review the temperature of the food though. By the time you sit on a table ready to eat, the eggs, bacon and baked beans were cold. The hotel is located a bit off the hot spots, but you can easily and swiftly get a taxi. Hotel also has free shuttle service from and to the airport.

The Novotel in Dubai is a great little hotel. If you are spending your own money and not some giant corporation's, then you will appreciate the price/performance. It is a little out of the way but taxis are plentiful and cheap (we actually liked being somewhere a little off the track). The rooms are spotlessly clean and very well maintained. We have stayed here 2 times and we will stay there again (and again). If anyone from the Novotel chain is reading this, keep it up!!!