Balito Beach Apartments

2 readers found this review helpful

Before going on the holiday i read up about the hotel i would be staying in and was horrified. I expected to get there and be greeted by flying cockroaches and a dirty apartment. But it was the complete opposite!!
The apartments were fantastic and got cleaned daily by a maid who was very friendly! it obviously had its slight flaws but what do you expect when you are paying so cheap!
The food was good however being all inclusive it seemed to become repetative, but in the morning there is a full breakfast, eggs, bacon, sausage, beans and waffles, then there is also fruit and cereals. The lunch and dinner varied but had chips pizza pasta chicken fish. Overall i was pleased!
There were loads of sun loungers to choose from and there was no rush to run down and put your towel on a sunlounger, whereas at other hotels i have had to!
For more nightlife its 4 euro into puerto rico which is like a 3 minute drive where there are plenty of restaurants and bars.
I would definately recommend this hotel, the only thing it lacks is the entertainment of the nightime but it defiantely value for money!!

Was glad to be back home, the first time ever from a holiday. The apartments were okay nothing special, bathroom quite mucky, stains in the bath etc. The food was always cold unless you got there when it was just served!!!! and the deserts where either pink, yellow or brown depending on the night but always the same. All inclusive drinks finished at 9:30pm and you couldn't buy a drink after this. The walk to Anfi beach was a nightmare not good if you have children in buggies or if you are slightly older. If you have booked already hope you have better luck.

we have just returned from a holiday at this hotel and i have to say i was seriously unimpressed with this place.
The rooms were clean-ish but there were old stains on the door frames, in the shower, etc.
There were no basic toiletries (such as soap) which you would expect when you are staying all-inclusive.
On arriving at the hotel at 23.45 hours, we were greeted at reception with a surly Spaniard, whose English was very limited. My husband and I checked in and were given an itinery of the hotel's meal times and a map of the site. The receptionist drew on the map where we had to go to get to our room.
Walking out of reception, I realised i was going to have to pull my 22kg suitcase and my 10kg's of hand luggage up a hill for 250 yards, then up and down several flights of steps. The hotel offered no support with our luggage and as it was so late they offered no drinks/food, despite the fact we had been travelling for 4.5 hours in flight then 1 hour and twenty minutes on a coach, (despite being told it was a 65 minute transfer).
It also said in the "brief" that this hotel was not suitable for people with poor mobility, due to all the steps around the pool. In my opinion, it is not suitable for anyone, due to the steep incline and all the steps and there were some elderly people staying there who also had difficulty finding their rooms with their luggage too. The least they could have done was take the luggage up to peoples' rooms.
The hotel staff were all miserable and unfriendly and lacked any interaction with their customers and only the blonde haired receptionist and the young spiky haired barman were friendly. The all-inclusive package stopped at 21.30 hours, which was a huge complaint from everyone staying there with us. There was also NO entertainment and when we (the British guests) complained about this we were told it was because there wasn't enough people there to pay for it. ( another piece of false advertising) My main complaint about this place was THE COCKROACHES. They were huge, 3 inches long and they could bloody fly. We stuck towels at the door to prevent them from entering the room as we felt this was how they were coming into the room.
The Balito Beach was also a rip off, wanting to charge people for anything and everything- air conditioning = 60Euro, t.v =60Euro, late check out = 30Euro per person. I was led to believe that these things were part of my all-inclusive package and refused to line their pockets. If i was going to shell out extra money, i'd have booked a better class of hotel. The food here was mediocre, sometimes it was good, (breakfasts were especially good) and sometimes it was poor. I would never stay here again and advise others not to either. I also think tour operators should remove it from their accommodation lists. On a scale of 1-10, i would grade this hotel a 2.

Balito beach was alittle far from any thing lively. But that was o.k for me. Quite location lots of hills! Good view of the sea. Great bus service with great prices.Very clean fantastic in house service. Basic accomidation. Food at balito was top grub! Security not that great, No beach get bus one stop. Beware of hounding time share sales from Anfi they will take a whole day of your holis!!Over all had a lovely Warm welcome break it was great. thanks BALITO!!!

7 readers found this review helpful

This was by far the worst place i have ever stayed, to start with it is in the middle of nowhere the nearest shop to buy a paper is a 15min walk. They have a shuttle bus advertised when we got there they told us they dont have one. they have all sporting events advertised on sky sports but there is not even a tv in the bar so every time you want to watch a game you had to get a taxi to town. And as for the staff i dont think i saw one of them smile once ,in fact i went to the bar to order dinner for me my wife and two kids after a while waiting i asked for some service only to be greeted with him throwing the brush he was using to the ground with anger. The complex in its self is dirty the maids never once used cleaning detergants,we took the sheets off the bed,s and left them at the door in the hope of some clean one's only to find the same one's back on the bed. I would not recomend this plase even as a last resort. me my wife nor my kids aged 6 and 3 liked anything about this place. And to top it all off be aware of the 60 steps just to get to the swimming pool.
Hope you take heed.

7 readers found this review helpful

Last october 9 of us turned up only to find our rooms werent booked .... no fault of Balito Beach. The poor lady on reception couldnt have done more to help us than she did, the staff were wonderful and friendly, our rooms were cleaned almost on a daily basis, even washing the odd pot we left, tidying the odd clothes left lying around and arranging night wear into fans, swans, flowers... and not one thing 'went missing' the whole set up was brilliant - the views were fantastic, the pool was very very clean plus surrounding areas washed down brushed down or whatever every morning. Im glad the lady in one of the reviews had all the cockroaches queing at her apartment because that left ours cockroach free ... oh but we did have a surprise visitor from a tiny lizard ... amazing.
So having had such a fantastic time we did something weve never ever done before.... we re-booked .... even asked for the more or less the same rooms and got them!!!! One year and one month down the line it had only improved! No cockroaches, friendly staff, clean and thorough cleaners, same old fantastic views, same old steps and hills but hey that climbing just made up for the two euro vodka's and redbulls from a fantastic little bar called M & M's in puerto rico, and you must pop and visit the lovely people who own 'the nags head' real friendly british couple. We came back on Thursday 11th with two weeks left for christmas - relaxed tanned (it was between 22 and 25 degrees most days) enoyed another perfect 2 weeks and we'll be back there next year with out a doubt, balito beach. arguinguin, puerto rico, maspalomas, porto mogan, not to mention the other bits of the island we found - perfect thank you to all at Balito Beach.

3 readers found this review helpful

I am shocked to read the reviews that have already been written about this holiday.We have been back from there for not even a week-I would go straight back tommorrow !!The bad reviews on here are complete rubbish...there were 14 of us that stayed in these appartments and not 1 of us had any complaints...the rooms were spotless as was the pool area and all other facilities...there were very few cockroaches and tiny at that!!!we all had a fantastic time...staff were lovely and helpful...the main town was a 2 min taxi ride away and the bars and clubs were fab....i would recommend this holiday to anybody MATE :)

First of all the name - "Balito Beach" - it doesn't have a beach. It consists of a main hotel block set on a rocky shoreline with an area of scrub land next to it and a seperate area of apartments built on a cliff top - many with spectacular views. This place could be great - but it isn't. El Towers Fawlty!
The main problem with the place is the food. It really is the worst I've ever encountered anywhere in the world. All meals are buffet style. There are usually 3 or 4 choices such as chicken nuggets, meat balls, pasta, chips, fried fish full of bones and some form of stew which may have been rabbit. All of this food was kept warm by means of vats of boiling water under metal tins - the result was that everything was soggy. There was also a salad bar which was left open to the elements so that flies gratefully shared your choice of salad. The ice cream bar was empty for 12 out of our 14 days stay.
Our room was adequate although the sliding door to the balcony didn't slide and had to be shoved open. Outside there was a 2-inch gap above the sliding door - a wooden wedge had been hammered in to hold the door in place.
Next the "Supermarket". Not so super. Very limited stock - if you were staying self-catering (I wish we had) there was not enough variety to feed a family sufficiently. Also do not believe the sign which says "open all day 8 till 8" on the supermarket window as it closed for 4 hours every afternoon.
In a similar vein posters by reception boast of "entertainment and dancing every night". Perhaps I missed it but I never noticed anything like that.
"Sky Sports" in the pool bar was also slighlty exagerated. I went to watch a football match one night and the "pool bar" was shut and there were builders drilling everywhere. The manager assured me I could watch it on my TV in my room - this was also totally untrue of course as we only had German or Spanish stations.
Overall, apart from the view, this is an awful place to stay.

3 readers found this review helpful

loved the holiday it was bostin mate. full of spanish so you could make as much noise as possible knowing that you was annoying them. bar staff were very friendly. all in all splendid mate. very easy to get taxi into town to get hammered and the views out of the room were beautifull

5 readers found this review helpful

I am a 66 year old male. this is the first time I have been with Sunmaster. Balito Beach is about 1.5 miles from Puerto Rica, which I often walked into mainly in the morning. The room I had over looked the atlantic, nice views. the complex had a mini market, restaurant, A nice pool. There are bus stops just outside reception on the main road to take you to Puerto rica or towards las Palma. this was my second trip to Gran Canaria the other being 15 years before to Playa Del Cura. I love swimming (& walking) and swam almost every day, some days I took the Bus to one of the man made beaches. I liked amadores & puerto Morgan the best for swimming. Puerto Morgan also has a Market on a friday. I like self catering becuase as I do My own breakfast and the rest of the day is mine, I like to have a fridge for my drinks as well. On the evening I caught the bus into Puerto Rico for my last meal of the day, choosing a different restaurant nearly every day, I did not have a bad meal but some where better than others. On the whole the holiday pleased me, restful, & doing things at my own pace.