Yasmine Beach Hotel
, HammametYasmine Beach Hotel Reviews
- Board Basis:All Inclusive
- Tour Operator:Expedia
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1 reader found this review helpful
Had the most fantastic 2 weeks during September 2007. The hotel is great with fantastic friendly staff, clean rooms, good pools, a variety of foods and an excellent location. This was my third visit to this hotel and I will certainly be returning next year. The beach is right on the doorstep and the medina is a great place to stroll around in the evening. I cant understand those that have had complaints but some people are just never happy.
- Board Basis:All Inclusive
- Tour Operator:Med Hotels
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I was a bit concerned when I read some of the reviews as I had already booked our holiday for 7 of us.
However, I don’t know where the people stayed that were not happy because it doesn’t seem to be the same place as we were. We loved it, the staff were always smiling, always say hello, always helpful and can’t do enough for you.
It isn’t a 5 star, but Med Hotels class it as a 4 star. It is clean and tidy; we had clean towels every day.
The food is good with loads of choice, the wine was good, the local spirits were an acquired taste, and the beer was ok.
The location is excellent, right on the beach with shops and cafe bars on your doorstop. We had a sea view room, and the view was stunning. A bit noisy on Fri and Sat night as the Bar below played live music, but was still ok.
We were a mixed age group ranging from 60 - 2 and all of us really enjoyed it. We didn’t see any of the problems that other people have said. Don’t be put off, it’s great.
Would definitely go back.
- Board Basis:All Inclusive
- Tour Operator:Med Hotels
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1 reader found this review helpful
First of all I have experienced the total opposite of what some other people have said.
The rooms were very clean; we had clean towels and bed sheets every day. You have a choice of either a pool or beach view. We did not have any problems at all with the rooms
The staff were very nice, did not have any nonsense off them. They are very friendly and very good with children. The animation tried their best to entertain the kids and did a good job. It might not be what you would expect in England but you can trust them and your children will enjoy it. If you tip the staff they will look after you more than other people.
There are 3 swimming pools. There are 2 on floor 0. An indoor pool and a "garden pool". The garden pool is straight through the wooden doors by reception. The garden pool is the best. At the garden pool there is a bar and you can have lunch there like pizza and chips. If you cannot find it then the staff will be more than happy to show you if you ask.
The hotel beach is very nice. You can go paragliding or on jet skis and all there. There is a bar but only the soft drinks are all inclusive, you have to pay for the beer. And again the staff there is very friendly.
A few of us experienced bad stomachs but we put that down to a change of weather and food.
The food there is lovely. You have a wide variation to choose from and is changed every day. They have a BBQ and Tunisian specialities at dinner times. The food is great at breakfast, lunch and dinner. Don’t know how anyone can complain.
I stayed for two weeks and still didn’t find it long enough
If you do decide to stay here, hope you enjoy it.
- Board Basis:All Inclusive
- Tour Operator:Med Hotels
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What a fantastic break! Cannot say anything bad about the hotel.
We also tried out the spa treatments and for £70, - we had 9 treatments. Where else can you find this?
We had a blast, fantastic food, hot weather, 3 pools, private beach, and friendly staff!
I can truly recommend this hotel.
- Board Basis:All Inclusive
- Tour Operator:Lastminute
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I wasn't really expecting too much once I’d booked my holiday for 2 reasons; 1, I didn't pay very much, and 2, because of the bad reviews which I read.
However, I am very pleased to say that my experience was totally different to the ones which I have read about.
My room was fine. Not 5 stars, but it was clean; I had clean towels every day, shower gel and shampoo. I didn't have to ask for a thing!
The food was different every day and the desserts were fantastic.
The mini club was available from 10-12 and 3-5. What's wrong with that? Leaving my child in their hands was totally safe.
Kyo, who ran the mini club, was a lovely guy. He did his best to keep them entertained, but obviously didn't have any budget to do what you might expect a holiday club to do in the UK.
What else can I say? The staff were all very charming. Perhaps as a man, you may have been treated differently, but I certainly didn't witness any rudeness, groping or fights.
There was evening entertainment every night. Might not suit everyone's taste, but you can't please everyone.
Ok, so it may not have been a 5* hotel, as advertised, but you won't get 5* and pay so little more!
I wouldn't go there again because I like to go to different places, but if you want a quick, cheap get-away (1 week is enough, 2 weeks would bore me), then I would recommend it.
- Board Basis:Half Board
- Tour Operator:Fleetway Travel
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1 reader found this review helpful
This is an honest opinion about Yasmine beach hotel. It was sold to us as a five star hotel while it should have been 2-3stars for these reasons.
The hotel carpets are filthy and old where ever you are. Staff are extremely unhelpful even though I speak their language so no communication barrier.
Rooms are dirty with old furniture and you have to ask for shampoo and soap every day. Towels are so old that they have lost their original white colour and smoothness. Instead they are grey and rough.
We have stayed in a junior suite which is supposed to be the best room, infact it was as bad as the other rooms.
Meals are miserable, badly prepared and more or less look like meals on wheels.
There is no internet service and you have to beg the rude receptionist to allow you and view your email in the managers office not more than 10minutes.
In the end my patience run extremely short and I went down and listed my complaints to the manager who was only prepared to give me a deaf ear and did nothing.
This was one and last visit to this hotel and I sincerely advice people not to use this hotel.
When I booked the holiday with On the beach holidays tour operator, I was told this is one of the best hotel.
I have been too many places at least 2-3 times a year and I have never been disappointed as I am now.
Many thanks for listening.
- Board Basis:Full Board
- Tour Operator:Med Hotels
Was this review helpful? Yes
We were sold the holiday as a 5* luxury hotel and what we got was a 3* max.
The hotel reception and some other staff were rude and unhelpful. The accommodation was tired and basic.
The kids club we expected was nonexistent until a few complained and they managed 2 hours randomly each day. Unless you were German or Italian then you had a whole day of entertainment. The evening entertainment was poor.
The restaurant served luke warm food that after two weeks became very repetitive.
The indoor pool is humid, dark and small.
No one said when we booked the holiday that the Summer season starts around May, and that most of the facilities offered on the all inclusive would not be available until that point.
I am glad to be home!
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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Hotel was beautiful staff very friendly, overall booking of holiday went smoothly and hotel transfers etc were great. Location was nice and relaxing not much nightlife but overall very enjoyable and relaxing.
Safe friendly atmosphere but a lot of bartering required when out shopping. Had to bring prices down to at least a 1/3 of the asking price.
Lots of excursions available and especially the quad biking was great fun.
Food was nice but if you are not willing to try new things then you may be stuck.
- Board Basis:All Inclusive
- Tour Operator:Med Hotels
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Excellent value for money, great facilities and very good food. I'd read a couple of the reviews on here about the hotel being below standard, and I have to say I disagree.
The 5 star standard wouldn't apply in the UK - probably a 4 would be more appropriate - but for what we got for the price I couldn't complain. There were lots of foods to chose from, plenty of fresh salads and fruit, the only letdown was the cooked breakfast. Still, there were cereals, toast, bread and fruit instead.
The staff were very friendly, and the animators made a big effort with us and our kids. Bits of the hotel could do with refurbishment, but there were some really nice areas too. We probably won't go back, but then we rarely go anywhere twice no matter how good.
Overall, I'd say it was good for the price, just one final point: give the bar staff a dinar tip (40p), and you'll get served double-quick next time you go up for a drink.
- Board Basis:All Inclusive
- Tour Operator:Thomson
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2 readers found this review helpful
How can you all be so fussy! I have been to this hotel several times and you cannot knock it. If you expect an exceptional 5 star then pay the price. How can you expect total luxury if you pay peanuts?
The hotel is fantastic, the rooms are clean and the maid service is excellent.
Food:
If you want fish and chips then go to Whibty, or Skegness. You can't honestly think that if you go abroad that every hotel is going to cater for every single taste? They have plenty for everyone.
Rooms:
If you can complain about the rooms then you definitely need your eyes testing, especially with the views that you get, there breath taking.
All inclusive:
All inclusive hotels in Europe and Africa are not the same as Caribbean hotels. In future if you are booking with Med hotels then read the very top of the description page. It tells you what standard of All inclusive you will be getting, if you want Caribbean standard then book a GOLD!!!
If you ever decide to go to Tunisia again, please bare in mind that International drinks and cocktails are NOT CHEAP, even outside of the hotels. If you want to get drunk stick to beer. If you don't like the food in the hotel, then eat out. Food is really good and really cheap.
Anyone would think that most of these people only go on holiday to complain. Your holiday is what you make it. Enjoy all the best things that the hotel and country has to offer.
People who right reviews have nothing better to do with there time then complain and make people be scared about their holiday. The only reason I am writing this is because I'm sick of people moaning. Get a life!!
The Yasmine Beach is great, and the fact you got all the beer in the world and the boiling hot weather makes it even better, certainly beats England even if the hotel doesn't meet all of your needs.
If you’re planning on going to the Yasmine beach have a lovely holiday and STOP READING BAD REVIEWS! MAKE UP YOUR OWN MIND.
- Board Basis:All Inclusive
- Tour Operator:Med Hotels
Was this review helpful? Yes
For the time of year, the weather was more than acceptable as was the hotel and the resort in general. The hotel food was ok, but suffered from the inevitable problems associated with mass production.
There were in excess of 1000 guests at the hotel when we were there and although breakfasts were excellent, the evening meals left a deal to be desired - nothing wrong with the food - just the 'institutionalised' way in which it was presented. Our room was spacious and had all of the mod cons associated with a 5* hotel. Maid service was very good, and (although we didn't use it) room service in general was available 24/7.
The spa element of the hotel was a novel change for us, and represented excellent value when compared to the U.K. equivalent. Availability of excursions - either through the hotel or by hiring a local driver and guide - was first rate. For an 'off the peg el-cheapo' this holiday suited us admirably.
- Board Basis:Half Board
- Tour Operator:Expedia
Was this review helpful? Yes
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- All-inclusive
- Bar/lounge
- Beach
- Continental Breakfast
- Fitness Centre
- Free Parking
- Kids' Activities
- Restaurant
- Room Service
- Shuttle bus service
- Swimming Pool
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1 reader found this review helpful
General appearance of hotel- more like 2* than 5*-quite shabby (stained carpets etc) and dimly lit throughout. Rooms kept fairly clean however, and good view from balcony in room. Pillows very lumpy and uncomfortable. Rooms cleaned daily but only 1 days supply of shower gel etc so wish I’d brought my own. Minibar fridge not restocked after day 1 either.
Reasonable food -good variety and not bad for vegetarians-always a pasta dish to fall back on but lots of unidentifiable food made from previous days left overs. Meat-eaters found chicken sometimes pink in middle and in common with many previous reviewers, all of our group developed signs of gastroenteritis during our stay, though this could have been due to either contaminated food or water (there is a smell of raw sewage around the resort, particularly on the sea front).
All inclusive drinks – one type of beer brewed in hotel. Very sweet tasting and takes an amusingly long time to pour one glass as extremely frothy. Wine not the best but drinkable. Cocktails provided during happy hour-luminous colour (as with all soft drinks) and poured from jugs that were visibly dirty.
Pool area very pleasant, great weather for October and plenty of sun loungers etc. Pool quite nice though cold, and rusty nails sticking out of a dome like structure in the middle of the pool – not really an issue for us, but not ideal for those with children. We could have done without the daily pool-side hassle from men trying to sell various day trips/excursions, some of whom angry when their offers were politely declined.
Staff- those in restaurant and bar gave prompt friendly service. Had some issues with impolite reception staff – one in particular who refused to return what we had been assured was a “deposit” for hiring beach towels. This receptionist’s favourite English phrase “it’s not my problem” seemed odd in 5* hotel – but we heard it several times most notably when our taxi for return airport transfer (pre-booked and pre-paid through reception) arrived almost 1 hour late, leaving us at risk of missing out flight home. We suspected this may have been deliberately delayed after the beach towels discussion but were reluctant to hire an alternative taxi since we had already paid for the hotel-arranged taxi and knew that there was no chance of getting a refund.
I don’t regret going to Yasmine Beach Hotel because the weather was great and I was in the company of good friends however I won’t be making a return trip and if you haven’t already booked I would advise going elsewhere.