Sirenis Tres Carabelas Hotel

This is a beautiful hotel with pleasant surroundings (if you overlook the pool area). We were not and faced 2 hotels in the early stages of the build. Whilst we were there a car park was also being prepared which started at about 8.00am and caused a lot of noise. The rooms are serviced very well being very clean and spacious.
The dining facilities started off not so good but got better through the week but in all fairness it was the Italian World Cup win night and this was probably the cause. Please be aware that in this hotel there is an All Inclusive facility which is not offered to everyone and being British we were not offered this service by our tour operator (Direct Travel) - you were made to feel slightly second class as All Inclusive visitors were offered free drinks on arrival and on entrance to the evening meal - this consisted of mostly Italian visitors.
On arrival we were made to wait over an hour for our room to be cleaned and prepared. This became apparent when we were finally given our key only to find that we had to wait a further 15 mins outside the room for the cleaner to finish. No explanation as to our wait was given by reception and the rep admitted that this was a regular complaint.
The rep from Direct Holidays was not very good - she complained that not enough people completed the survey forms before leaving but failed to give them out anyway! When we commented about the building work she said that she only stayed across the road and had not noticed any activity! We noticed in the taxi on arrival! She also said that to wait over 1 hour to get into the room should be expected - this I have never come across before and I have been to many places over the years with varied arrival times.
The resort is very pleasant - being a parent of a young child I was concerned about the Ibiza nightclub culture but I can honestly say that we came across the clubs but never heard them. The bars closed at around 1.00am and we never noticed any trouble. It is a resort that varies in class and ages. The water park was disappointing as it was a lot smaller that ones previously visited - it is 15 mins walk from the hotel - don't book with your rep as 18 euros for an adult and 10 for a child is the price to get in but the rep was asking for 35 euros per adult and about 20 for a child - we paid 7 in a taxi getting there and for the 3 of us 3.60 on a bus returning just outside the hotel!
Ibiza town is amazing and full of culture and again only costs 1.20 each on bus - just behind the hotel is the water taxi which costs about 15 euros return and is a cooler and more comfortable mode of transport.
The rating of 7 out of 10 is given as the rep was unhelpful and the food could have been better but overall not a bad holiday!