Club Hotel Tonga, Can Picafort, Spain
Hotel Information
Recent Price: £75
Hotel Class:
Hotel Description:
Can Picafort is located on the north coast of Majorca, with a beautiful beach that stretches for miles along the coast to Alcudia. The hotel itself is just outside the lively resort centre, with plenty of bars and restaurants to choose from. Daily entertainment makes this hotel ideal for families. loading...
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Club Hotel Tonga Reviews
" This holiday was just amazing !! "
Submitted By: hayleyalicia123
my holiday to club tonga was far the best out of any holidays i've been on ;
my experiance was just the best as the entertainment was very amusing and the food was very good for all inclusive , the roooms we stayed in were very clean all the time as the maid wass cleaning everyday .
the activities were fun and the entertainment crew made our stay very welcoming as we never wanted to leave i would highly recommend this holiday to anyone !!
my experiance was just the best as the entertainment was very amusing and the food was very good for all inclusive , the roooms we stayed in were very clean all the time as the maid wass cleaning everyday .
the activities were fun and the entertainment crew made our stay very welcoming as we never wanted to leave i would highly recommend this holiday to anyone !!
Advice: really nice location lots of attractions
Activities: boat trip was fantastic value of money !
Good for: Beach City Breaks
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- Date of Holiday:Aug 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" brilliant time!!!!!! "
Submitted By: bettyboob31
THIS IS ONE OF THE FAR BETTER HOLIDAYS I HAVE BEEN ON!!! after readin some of the bad reviews on rude staff, i was bit worried bout goin. there is nothing worse then rudeness!!!
18 of us altogether went on this holiday and includin 11 kids rangin from 6 to 16.
we got to the hotel mid day and was greeted by very friendly staff. we put our bags in the rooms and went to explore, and have lunch, altho the kitchen staff didnt speak much english they was still friendly and helpful.
entertainment every day and nite even tho we went at end of season was still enetertainin as it should b.
the kids entertainers made sure the kids had a good time and us adults was also included in the kids dancin and we all certainly had fun with them lol.
food was on offer alday long and me bein a fussy eater enjoyed it all, especially the meat at dinner, the beef and the pork just melted in ur mouth.
ok there was abit of que at bar in evenin but we was stood for no longer then 5 mins just like u would at any busy bar.
the bar staff was very friendly and even had time to play with the kids, (in which my son had great fun windin 1 up with his barceloner top.
we met a few families that have been goin bak to the same hotel for bout 8 yrs now and every yr they like it more.
the activities outside the hotel that we booked from the reception and was picked up by minibus to take and drop us off at no extra expense.
i would definately take my family bak to this hotel and the kids have already asked to go bak nxt year and id b happy to take them bak!!!
i have so much respect for them entertainers, as they have to speak many different languages and they do to please every1.
altho can picafort is a quiet part of the island we did go out to a really good club called skau bar just down road that i would recommend for clubbers it also has a kareoke bar upstairs.
i would also recommend the boat trip to formentor its 5 hrs long but amazin sights, and u also stop to scuba dive or swim in the turquise sea.
i would def recommend this hotel for any age there is something for every1 and majorca is a great place to explore. have fun and mayb see some of u there some day x x
18 of us altogether went on this holiday and includin 11 kids rangin from 6 to 16.
we got to the hotel mid day and was greeted by very friendly staff. we put our bags in the rooms and went to explore, and have lunch, altho the kitchen staff didnt speak much english they was still friendly and helpful.
entertainment every day and nite even tho we went at end of season was still enetertainin as it should b.
the kids entertainers made sure the kids had a good time and us adults was also included in the kids dancin and we all certainly had fun with them lol.
food was on offer alday long and me bein a fussy eater enjoyed it all, especially the meat at dinner, the beef and the pork just melted in ur mouth.
ok there was abit of que at bar in evenin but we was stood for no longer then 5 mins just like u would at any busy bar.
the bar staff was very friendly and even had time to play with the kids, (in which my son had great fun windin 1 up with his barceloner top.
we met a few families that have been goin bak to the same hotel for bout 8 yrs now and every yr they like it more.
the activities outside the hotel that we booked from the reception and was picked up by minibus to take and drop us off at no extra expense.
i would definately take my family bak to this hotel and the kids have already asked to go bak nxt year and id b happy to take them bak!!!
i have so much respect for them entertainers, as they have to speak many different languages and they do to please every1.
altho can picafort is a quiet part of the island we did go out to a really good club called skau bar just down road that i would recommend for clubbers it also has a kareoke bar upstairs.
i would also recommend the boat trip to formentor its 5 hrs long but amazin sights, and u also stop to scuba dive or swim in the turquise sea.
i would def recommend this hotel for any age there is something for every1 and majorca is a great place to explore. have fun and mayb see some of u there some day x x
Advice: quiet part of majorca but still a lovely place
Activities: bout trip to formentor
Good for: Beach
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- Date of Holiday:Oct 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Good value 3 star hotel. "
Submitted By: chelseaboy85
Visited hotel in mid-Sept. Hotel location is good, located only a short (5-10min) walk from the beach front and shops. My room was on the 1st floor which was excellent for getting to it quickly. Being on one of the high floors (top floor is 14) requires the lifts which seemed congested at times. Room was clean with air conditioning.
The restaurant food was very good. Always a good selection of meat and fish mains and wide selection of desserts. The bread was particularly good. Self service soft drinks was also good. Sometimes the restaurant got a bit crowded and meant finding a laid table was not so easy. The grill and snack bars were both tasty and quick serving. I notice some previous comments on long queues for the bar. Some evenings they could get a bit long (5-10mins queue) but never anything worse than a typical wait in a UK bar/club. Never had to queue more than a minute during the day.
Swimming pools were good, although the water feature in all the brochures seems to have broken. Only main criticism of the hotel is that the pool area was not kept clean enough during the day. Too often there would be left over plates and drinks lying around that would attract flies and wasps. Someone walking round tidying up rubbish and wiping down sticky tables would have easily solved this. Entertainment was typical of Spanish hotel. All illusion based and bingo in 4 languages.
As a 3 star, it offers no more or no less than what you expect from a 3 star. Overall I'd certainly recommend this hotel and enjoyed my holiday there.
The restaurant food was very good. Always a good selection of meat and fish mains and wide selection of desserts. The bread was particularly good. Self service soft drinks was also good. Sometimes the restaurant got a bit crowded and meant finding a laid table was not so easy. The grill and snack bars were both tasty and quick serving. I notice some previous comments on long queues for the bar. Some evenings they could get a bit long (5-10mins queue) but never anything worse than a typical wait in a UK bar/club. Never had to queue more than a minute during the day.
Swimming pools were good, although the water feature in all the brochures seems to have broken. Only main criticism of the hotel is that the pool area was not kept clean enough during the day. Too often there would be left over plates and drinks lying around that would attract flies and wasps. Someone walking round tidying up rubbish and wiping down sticky tables would have easily solved this. Entertainment was typical of Spanish hotel. All illusion based and bingo in 4 languages.
As a 3 star, it offers no more or no less than what you expect from a 3 star. Overall I'd certainly recommend this hotel and enjoyed my holiday there.
Advice: Really nice town, plenty of shops and bars but not rowdy.
Activities: Blue bar along the promenade was nice, also the Cocktails in the Jamaican bar were something special
Good for: Beach
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- Date of Holiday:Sep 2009
- Board Basis:All Inclusive
- Tour Operator:Ola Holidays
" QUES BAD ATTITUDE FROM THE STAFF ! "
Submitted By: mackas20
Arrived at the hotel -looked like a tall storey of flats. Ques are basically 10-30 minutes at the bar for 2 smaller than half a pint cups which are plastic till 8pm when you get treated to glasses !! what a joke. Basically its ok for plastic but please give us a decent sized cup. Had a massive leak in the bathroom down from the ceiling which they told us at 11.30pm was nothing to worry about. Come 5pm the next day the whole bathroom was flooded and we nearly slipped up. We were then moved to floor 12 from floor 3 which took ages to get a lift and when it arrived we could just about fit us 4 in the lift !! Only about 3 lifts for the whole building which is not acceptable for the entire building. We found flies in the vinegar in the restaurant and our bathroom in the room smelt damp and mouldy. Beds were broken and pillows so hard they felt like rocks. Basically a 2* not a 3* and this has resulted in us complaining to Thomas Cook. My advise -go for a 4* or you will be disapointed. The bar staff are rude, never smile and make you feel bad for ordering a drink. Spanish pensioners around 400 of them turn up every Friday night till Sunday night and take over the entire building. We had nowhere to sit in the daytime inside so if it rains you are stuffed. They take over the restaurant so the ques are horrendous and we qued for around 30 minutes at the bar. Overall not one of the best holidays I have had !!!!!!!! On the plus side the beach is lovely and close, very sandy and a great restaurant where you can have a variety of food - obviously you pay but to get away from the pensioners etc.. and ques its worth it - try Monaco its opposite the SPA shop , turn left by Tonga and keep walking till you see it. Its close to the beach. If you have booked already - get blindly drunk every night and you wont mind it here.
Food is repetitive Paella, chips, salad, french bread , loads of pork -every night. Sweets/ desserts are awful and always the same - what a nightmare. Jelly, mouse, small cakes which are always the same ...
Mini Disco is good for the kids and also entertainment staff are good and smile but noone else does on the staff !
Sorry it really isnt good
Food is repetitive Paella, chips, salad, french bread , loads of pork -every night. Sweets/ desserts are awful and always the same - what a nightmare. Jelly, mouse, small cakes which are always the same ...
Mini Disco is good for the kids and also entertainment staff are good and smile but noone else does on the staff !
Sorry it really isnt good
Advice: GO TO A 4* OR SOMEWHERE ELSE ! NOT CLUB TONGA ! Beach is lovely though and the market is good.
Activities: Beach and Monaco restaurant - locally. Entertainment staff are good and thats all thats good
Good for: Beach
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- Date of Holiday:Sep 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Too busy "
Submitted By: marko2002
To be honest, the actual hotel was OK, nothing brilliant but for a 3 star it was acceptable. Our party consisted of myself, my wife, our 2 kids aged 13 and 15 and my mother in law and disabled father in law. On booking our all inclusive holiday we were told we would have a pool side view although we were given a view looking onto the back of the hotel which wasn't pleasant, and the room was not suitable for my disabled father in law who is in a wheel chair permanently. The hotel couldn't offer us an alternative room until the next day but to their credit they did the next morning.
When we arrived at reception, we were greeted by a seriously lot of noise from the lounge and one person was actually at the reception complaining about the length of queues at the bar area. When we ventured down to the lounge after dumping our cases and complaining about the rooms we joined a queue of around 20 deep. Asking for a round of drinks, we were told we could only get 2 each but explained we were a party of 6 and didn't want to have to join a massive queue again. This was met with some ranting from the bar staff but after we explained someone else had just walked away with 4 drinks from the bar they reluctantly and rather rudely served us.
We had one drink each and decided to leave the lounge because of the noise and crowds and took a stroll.
The next day we moved rooms and had breakfast which was pleasant, the bar area was quiet enough at this point and we took advantage of it and the kids had slushes and we sipped coffee. By 10am it was hectic again, could hardly move, the pools were jumping, seating was all over the place, voices were loud so we left again for another stroll. By this time we realised this wasn't going to be the place for the relaxing holiday we had hoped for and so basically each day had breakfast and left the hotel in favour of the sea-front bars which were much more hospitable than the hotel bar. We obviously had to pay for our drinks at the sea-front but it was worth the better service and more pleasurable surroundings.
The restaurant staff were nice, as were the cleaning staff and reception area, we only really had a problem with the bar staff who seemed to get on better with those who frequented them for booze rather than those who didn't want to drink alchohol all day!.
We definately didn't use the all-inclusive feature of the bar area which probably added a considerable sum onto our holiday but to be honest by the time the second week came the hotel was even busier, there was nothing other than the pool for our 13/15 year old kids to do, unless they wanted to whack a tennis ball around in the blistering heat so spent most of our days at the beach which was fantastic. Our holiday was nice, but it was our own making and I would definately not stay at this hotel again in future, even at night we chose to take a short walk along the main drag to a quieter coffee shop with outdoor seating just to get away from the ramble of the hotel.
The lift's in the hotel (3 of them) were appauling in service, with us often waiting in big queues for anything upto 10-20 minutes day and night with ignorant people often trying to barge in front of us and my disabled father-in-law in the wheelchair. It definately felt like every man for themselves here. All in all, the hotel is acceptable for those who like a noisey and busy environment but if you want a quiet, relaxing break away from it all it's a definate NO NO from me. In fairness though, we could have checked it out a little more and we would probably have found this out ourselves, so I guess this is what many people would expect from this hotel but it wasn't what we were looking for which added to our dissapointment.
I have gave a rating of 7/10 for the hotel but simply because it did cater for us, just not our cuppa tea!.
When we arrived at reception, we were greeted by a seriously lot of noise from the lounge and one person was actually at the reception complaining about the length of queues at the bar area. When we ventured down to the lounge after dumping our cases and complaining about the rooms we joined a queue of around 20 deep. Asking for a round of drinks, we were told we could only get 2 each but explained we were a party of 6 and didn't want to have to join a massive queue again. This was met with some ranting from the bar staff but after we explained someone else had just walked away with 4 drinks from the bar they reluctantly and rather rudely served us.
We had one drink each and decided to leave the lounge because of the noise and crowds and took a stroll.
The next day we moved rooms and had breakfast which was pleasant, the bar area was quiet enough at this point and we took advantage of it and the kids had slushes and we sipped coffee. By 10am it was hectic again, could hardly move, the pools were jumping, seating was all over the place, voices were loud so we left again for another stroll. By this time we realised this wasn't going to be the place for the relaxing holiday we had hoped for and so basically each day had breakfast and left the hotel in favour of the sea-front bars which were much more hospitable than the hotel bar. We obviously had to pay for our drinks at the sea-front but it was worth the better service and more pleasurable surroundings.
The restaurant staff were nice, as were the cleaning staff and reception area, we only really had a problem with the bar staff who seemed to get on better with those who frequented them for booze rather than those who didn't want to drink alchohol all day!.
We definately didn't use the all-inclusive feature of the bar area which probably added a considerable sum onto our holiday but to be honest by the time the second week came the hotel was even busier, there was nothing other than the pool for our 13/15 year old kids to do, unless they wanted to whack a tennis ball around in the blistering heat so spent most of our days at the beach which was fantastic. Our holiday was nice, but it was our own making and I would definately not stay at this hotel again in future, even at night we chose to take a short walk along the main drag to a quieter coffee shop with outdoor seating just to get away from the ramble of the hotel.
The lift's in the hotel (3 of them) were appauling in service, with us often waiting in big queues for anything upto 10-20 minutes day and night with ignorant people often trying to barge in front of us and my disabled father-in-law in the wheelchair. It definately felt like every man for themselves here. All in all, the hotel is acceptable for those who like a noisey and busy environment but if you want a quiet, relaxing break away from it all it's a definate NO NO from me. In fairness though, we could have checked it out a little more and we would probably have found this out ourselves, so I guess this is what many people would expect from this hotel but it wasn't what we were looking for which added to our dissapointment.
I have gave a rating of 7/10 for the hotel but simply because it did cater for us, just not our cuppa tea!.
Advice: Yes, it is a nice place and I would return here but just not the hotel
Activities: Cafe Brazillia for a quiet night on the main drag and Trotters on the beach during the day!
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- Date of Holiday:Sep 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" very bad experience "
Submitted By: moneymagnet7777
I will get straight to the point with this review. Safety depoist boxes 15 euros per day not per wek but per day so of you stay for 2 weeks add another £200 on to your holiday fund if you want to use them. This is the most expensive safety deposit boxes I have ever experienced in any hotel and I have been a few holidays. The rooms are not clean and we arrived to a toilet stinking of urine - the beds are like camp beds with very old dated mattresses that are all holes and you wake up with a very sore back in the morning. Me and my girlfirend are young not old with "no" back problems but after our week there we were in "agony with back pain". The food is very repetitive and bland - the bar drinks are very low quality and tastes terrible and the ques are ridicilous and they keep 1 maybe 2 members of staff on the bar when the hotel is full of people meaning you can wait up tp 10 mins for a drink which probaly deters people from getting drinks even though it is all inclusive "apparently" - the staff never ever smile and seem to be full of attitude, we experienced dining room staff that think it is ok to shout at the customers. The lifts are tiny and only hold 4 people for a 14 storey hotel that has loads of rooms - I found that very bizarre. The grill during the day offers pizza and chips and burgers. You go up and ask for pizza and chips and get given the tiniest of portions that would not even satisfy a small child. You then go back up for more and the chef points at the plate he just gave you if you have broken some rules asking for another portion but lets remember the portions are very small. When we got picked up the morning we were leaving at the hotel there was a few people in the que saying the hotel was an absolute joke and they would never return, in fact the bus driver shouted 1 mans name and he cheered so loud at hearing his name knowing he was getting away from the place. Do not be fooled by this hotel - please do not stay here. I would describe this as a holiday from hell!!!
Advice: dont go
Activities: walking beach
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- Date of Holiday:Sep 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" great "
Submitted By: cuffy
had a week a this hotel its was great very clean hotel nice people very help full nice food loads off sunbeds and is close to all shops.beach is only 5 mins away loads to do and if you had kids thier is allways something for them to do at this hotel day and at nite time
Advice: its a very nice place and loads to see and do
Activities: nice beach very clean
Good for: Beach
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- Date of Holiday:Sep 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" booked one weeks holiday at club tonga "
Submitted By: jojo68
booked one weeks holiday through low cost holidays i didn't hear great reviews about this company but had no problems what so ever and found them to be really helpful.
now to club tonga had a great week there do not no why people complain.
FOOD: i found really nice a plenty of choice although the desserts were not very good for adults.
ROOMS: were basic but clean and had maids who were lovely clean every day, only one plug socket in room and only works when you have your electricity card in as its the same as the door swipe card all air con and lights go off when you leave your room (good for the environment but pain if you want to charge your phone etc.
POOL/ fantastic 3 all together although the tiles round the pool can be very slippy.
BAR/ENTERTAINMENT: kids can only get 2 items each time adults can get 4 yes they were served in plastic cups for safety reasons but after 8pm they are served in glasses good measures plenty of choice. bar staff not very smiley but they work so hard max wait time was 10 mins at peak times. entertainment was so bad it was funny all though i did enjoy the sat night fever night. entertainment staff worked so hard and did try but sorry guys it was not good!!
AREA: fab safe and great shops and bars beach lovely but choppy sea>
all in all had a fab time at hotel tonga great for a clean/ 3 star went with my 3 teenagers and they loved it would defo go again.
now to club tonga had a great week there do not no why people complain.
FOOD: i found really nice a plenty of choice although the desserts were not very good for adults.
ROOMS: were basic but clean and had maids who were lovely clean every day, only one plug socket in room and only works when you have your electricity card in as its the same as the door swipe card all air con and lights go off when you leave your room (good for the environment but pain if you want to charge your phone etc.
POOL/ fantastic 3 all together although the tiles round the pool can be very slippy.
BAR/ENTERTAINMENT: kids can only get 2 items each time adults can get 4 yes they were served in plastic cups for safety reasons but after 8pm they are served in glasses good measures plenty of choice. bar staff not very smiley but they work so hard max wait time was 10 mins at peak times. entertainment was so bad it was funny all though i did enjoy the sat night fever night. entertainment staff worked so hard and did try but sorry guys it was not good!!
AREA: fab safe and great shops and bars beach lovely but choppy sea>
all in all had a fab time at hotel tonga great for a clean/ 3 star went with my 3 teenagers and they loved it would defo go again.
Good for: Beach
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- Date of Holiday:Aug 2009
- Board Basis:All Inclusive
- Tour Operator:low cost holidays
" fantastic holiday "
Submitted By: elliekacey
god there are some moaners out there! the hotel was great i'd asked for a lower floor room as we had a pram so had to use the lift every time, the accommadated us on the 3rd floor which was great. our room was massive there was 3 beds and a cot plus a pull down bed. there was air conditioning and a ceiling fan, on one night out air con stopped working so i went to reception at 11.30pm and with in 10 mins there was a man in our room trying to fix it, unfortunately a part needed replacing so that night we had no air con which wasnt a problem we had the patio door open and fan on which was just as cool as the air con, by dinner time the next day it had been fixed.the food was lovely there was some moaners there, but we found the food to be nice even my 5 year old wanted to go back for second helpings and shes the fussy one, the pool area was nice and clean, didnt have to fight for sun loungers i always got 2 by the pool at 9am with loads still available. jael,alex,jasper,anna,nathalie,alicia and teddy were the entertainment team who worked really hard 24/7 it was all inhouse enertainment we all enjoyed it my girls especially loved the disney night and they get the kids to take part in it. sometimes the queues were long at the bar at night but if you timed it right then there was hardly a queue, we went when the bingo was on and just before the show at 10pm was on. there was a snackbar which served burgars, hotdogs, salads etc my girls had food from there which they enjoyed, the staff were all friendly and helpful, the hotel is situated in a cul de sac type road. we will b going again next summer
Advice: lovely walk along the bar and shop filled sea front
Activities: loved trotters on the beach fantastic bar and staff and do great food
Good for: Beach
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- Date of Holiday:Aug 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" very good "
Submitted By: nepalabi
Overall this was a very good hotel and I would return again. The rooms were adequate and the food had plenty of variety for all tastes. The entertainment team where excellent with activities for those that wanted them throughout the day. The entertainment continued throughout the evening with shows starting at 10pm. The only downside was the queue for the drinks during the evening. There simply was not enough staff to cope with the demand. To reduce queue time people are only allowed to order 4 drinks per person before 11pm and then only 2 drinks from 11pm to midnight. I can't fault the cleanliness, which was spotless. We are (Brits) officially worse than the Germans for reserving sunbeds! I found one family had taken 23 beds for their party by 0800 hrs! How sad is that!! Club Tonga is definatley recommended, especially if you have children. I would/will return. As for the local area, the beach is excellent (Blue Flag) and there are plenty of bars and shops. Lovely walk along the seafront on an evening too!
Advice: Excellent resort with very good beach
Activities:
Good for: Beach
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- Date of Holiday:Jul 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" mass catering mediocrity "
Submitted By: titrwm
Good points- The hotel is clean and efficiently run, there's a good range of drinks on offer and food plentiful with a wide range of salads and vegetables.The 3 pools ( 1 for small children) were fine and well maintained. The entertainment team worked very hard 7 days a week. The hotel is located about a 10 minute walk from a lovely beach and the bus to Alcudia and Porta Pollensa stops just over the road from the hotel. The maid service was very good and cheerful.On the whole reasonable value (but then we got a cheap deal!)
Bad points- The food was repetitive and in terms of standard about works canteen level, the desserts were particulalry boring, repeptitive and of a standard suitable for a young kids party.The bar staff were frosty to say the least and the guy who served behind the snack bar was so extreme, scowling at anyone who dared to place an oder that he was actually quite funny!
The entertainment was all in-house and whilst the team worked very hard and were enthusiaistic, the standard of the shows was very basic - a couple of evenings of local music etc would have been a welcome break.
On the whole a well run but conveyor belt type hotel, mediocre and uninspiring
Bad points- The food was repetitive and in terms of standard about works canteen level, the desserts were particulalry boring, repeptitive and of a standard suitable for a young kids party.The bar staff were frosty to say the least and the guy who served behind the snack bar was so extreme, scowling at anyone who dared to place an oder that he was actually quite funny!
The entertainment was all in-house and whilst the team worked very hard and were enthusiaistic, the standard of the shows was very basic - a couple of evenings of local music etc would have been a welcome break.
On the whole a well run but conveyor belt type hotel, mediocre and uninspiring
Advice: C'an Picafort pleasant but nothing special- not much character but great beach
Activities:
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- Date of Holiday:Jul 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Great Entertainment but watch the queues "
Submitted By: Hugh Jarse
Just back from 2 weeks at Club Tonga, with Thomas Cook
Party was 2+1 plus my wife's elderly brother Len
First week was really great, not too long queues but once the hotel started to get busy was bad news.
Entertainment was 1st class, something for everyone
Pools were good, but need to get up before 8.30 to beat the Germans down to the lilo's to get your towels in place - or forget a good spot.
Food - great - but pick your times carefully & be prepared for same sweet selection every day
Drink - only one bar with max 4 drinks per adult, except 11 to 12 restricted to 2 drinks. This would not be so bad, if the size of the drink was reasonable, but all drinks were only served in small plastic cups - about 3 to a 1/2 pint. Between 9 & 11pm the wait for drinks was far too long, Friday before we came home I waited for nearly 20 mins in a horriffic queue at the bar. Bar staff were prenty crumpy and well over worked.
Lifts - only 4 lifts, for 14 floors, 30 rooms per floor. In peak times the wait for lifts was not good. Of the 4 lifts, 2 of them could only take a max of 5 people. The Hotel really needed at least double the amount of lifts
Beach was a 5 minute, 1/2 mile walk, but was very narrow and busy.
Plenty of bars and places to eat, with a fair selection of shops
Overall - good - but would go earlier, when not so busy
Party was 2+1 plus my wife's elderly brother Len
First week was really great, not too long queues but once the hotel started to get busy was bad news.
Entertainment was 1st class, something for everyone
Pools were good, but need to get up before 8.30 to beat the Germans down to the lilo's to get your towels in place - or forget a good spot.
Food - great - but pick your times carefully & be prepared for same sweet selection every day
Drink - only one bar with max 4 drinks per adult, except 11 to 12 restricted to 2 drinks. This would not be so bad, if the size of the drink was reasonable, but all drinks were only served in small plastic cups - about 3 to a 1/2 pint. Between 9 & 11pm the wait for drinks was far too long, Friday before we came home I waited for nearly 20 mins in a horriffic queue at the bar. Bar staff were prenty crumpy and well over worked.
Lifts - only 4 lifts, for 14 floors, 30 rooms per floor. In peak times the wait for lifts was not good. Of the 4 lifts, 2 of them could only take a max of 5 people. The Hotel really needed at least double the amount of lifts
Beach was a 5 minute, 1/2 mile walk, but was very narrow and busy.
Plenty of bars and places to eat, with a fair selection of shops
Overall - good - but would go earlier, when not so busy
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- Date of Holiday:Jun 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Relaxing "
Submitted By: Lind1
Myself and my friend decided to book this. We were on a budget and our only perks were that we wanted sunshine and a pool and or beach pref all inclusive as the euro is so bad at present. This is what we got!
We didn't plan to be party goers and we weren't expecting anything fantastic. The hotel itself is clean, looked after and well presented. Majority of the staff there are English speaking and our Thomas Cook rep (Ryan) was very helpful. The pool area is spacious with lots of room for sun worshipers and was quiet enough for us to sit and read our books. The beach is a short 5-10min walk away and is beautifully clean with life guards on duty telling you whether it is safe to swim with their red, yellow and green flags.
The entertainment wasn't to our taste but the children seemed entertained with their participation. They held games during the day - "cocktail" games for adults and "cola" games for children. There are bars down the beach area which also hold entertainment nights - one bar specifically has tribute acts pretty much every night which was entertaining and we ended up eating there on our last night - the food was superb! We also did one excusion to Magaluf to see the Pirates show which was great value for money. I think it worked out £50 for transport to and and from Magaluf, meal, sangria/soft drinks and a fabulous entertainment show - great for all the family (and fantastic eye candy for the ladies!)
There's a market on every friday at the mariner which is great for getting all your last min souvenirs - remember to barter where possible!
Food was average and edible but then what do you expect for all inclusive?? Different selection on at lunch and eves which we were happy with.
All in all, as far as value for money goes - i think we definitely got our money's worth!
We didn't plan to be party goers and we weren't expecting anything fantastic. The hotel itself is clean, looked after and well presented. Majority of the staff there are English speaking and our Thomas Cook rep (Ryan) was very helpful. The pool area is spacious with lots of room for sun worshipers and was quiet enough for us to sit and read our books. The beach is a short 5-10min walk away and is beautifully clean with life guards on duty telling you whether it is safe to swim with their red, yellow and green flags.
The entertainment wasn't to our taste but the children seemed entertained with their participation. They held games during the day - "cocktail" games for adults and "cola" games for children. There are bars down the beach area which also hold entertainment nights - one bar specifically has tribute acts pretty much every night which was entertaining and we ended up eating there on our last night - the food was superb! We also did one excusion to Magaluf to see the Pirates show which was great value for money. I think it worked out £50 for transport to and and from Magaluf, meal, sangria/soft drinks and a fabulous entertainment show - great for all the family (and fantastic eye candy for the ladies!)
There's a market on every friday at the mariner which is great for getting all your last min souvenirs - remember to barter where possible!
Food was average and edible but then what do you expect for all inclusive?? Different selection on at lunch and eves which we were happy with.
All in all, as far as value for money goes - i think we definitely got our money's worth!
Advice: Great for a relaxing break
Activities: Head for the beach bars - some lovely hidden gems there for an eve out to eat for a break
Good for: Beach
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- Date of Holiday:May 2009
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" tonga "
Submitted By: joekincaid
just returned home from a week at the Tonga myself wife and six year old grandson.
i have stayed in better but then again have stayed in worse,the reception is spacious, clean and the staff are helpful,the dining room is as the reception and is let down only by the annoying rope that is stretched across a part of it to stop guests from using all areas which at busy times can be infuriating and you have to ask for wine
the bar is a joke understaffed and you are served less than half a pint at a time and you are only allowed to collect fouf drinks two for her one for me and one for the child this will not improve because it keeps costs down.
the entertainment is somewhat patchy for example a cowboy night turned into what can only be described as a mr and mrs sex show so beware the content. the staff speak several languages but the games and routines are the same every day the food is ok but sometimes you have to guess what meat it is the beach is great and just down the road
all in all quite good and you get what you paid for will i go back? maybe but the wife wouldn't if you have stayed in the Lagamonte in alcudia then this hotel is miles behind it
i have stayed in better but then again have stayed in worse,the reception is spacious, clean and the staff are helpful,the dining room is as the reception and is let down only by the annoying rope that is stretched across a part of it to stop guests from using all areas which at busy times can be infuriating and you have to ask for wine
the bar is a joke understaffed and you are served less than half a pint at a time and you are only allowed to collect fouf drinks two for her one for me and one for the child this will not improve because it keeps costs down.
the entertainment is somewhat patchy for example a cowboy night turned into what can only be described as a mr and mrs sex show so beware the content. the staff speak several languages but the games and routines are the same every day the food is ok but sometimes you have to guess what meat it is the beach is great and just down the road
all in all quite good and you get what you paid for will i go back? maybe but the wife wouldn't if you have stayed in the Lagamonte in alcudia then this hotel is miles behind it
Advice: lovely beach,life guards on duty
Activities:
Good for: Beach
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- Date of Holiday:May 2009
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
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poor food, poor drinks, poor staff, poor entertainment, poor rooms.
do not saty here, quees are at least 10 mins for drinks, the entertainment is rubbish, food is 2* at best.
im not going to go into every detail, bur trust me and book another hotel as this is the worst i have ever stayed in.
Advice: mo's bar over the road is cheap, trotters and jamaica bar on beach are also good.
Activities: not the hotel!