Wembley Plaza

, Wembley
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Wembley Plaza reviews

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5 / 10
Feb 2010, jazzyjeff

Just come back from the Wembley Plaza - i would give it 5 out of 10. Good points - - Staff are helpful - lobby and restaurant are clean - Plenty of car parking space underground - decent view of the staduim from our room - heating was working - comfortable - not very... more

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8 / 10
Mar 2008, Mr J Laakso

It was nicer than we expected. The full English breakfast was good. The room wasn't too cold and it was tidy. Being English, the bathroom could've been nicer, but there were no real problems. Service was fine throughout. Taking a bus to the nearest tube station, it takes... more

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1 / 10
Jul 2007, Ms S Stein

The Hotel was in an excellent location for our visit to Wembley stadium. However, the room was dusty and had some water damage to the ceiling, the bathroom was suffering from some poor repairs, and a pair of underpants had been left behind a set of drawers! The lifts were... more

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7 / 10
Feb 2007, Miss L Greenaway

This was a lovely hotel, the staff were friendly and the rooms were spacious and comfortable. We ate breakfast and dinner in the restaurant and could only describe it as superb! There was so much choice at the buffet and it catered for absolutely everybody, I can’t... more

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2 / 10
Dec 2006, Mr D Smith

I took my girlfriend to see a concert at Wembley Arena. After a lot of shopping around I found the Wembley Plaza Hotel, I booked this as it is operated by Hilton. The Good Bits; The location of this hotel is second to none. It is literally next door to Wembley Arena and The... more

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More Traveller reviews of Wembley Plaza

Awful - do not stay here
This hotel is no longer a Hilton. We were appauled by the standard of the hotel and the standard of service. We booked this hotel from the Hilton website, expecting nothing less than a four star hotel. When we arrived we were shocked to find it was no longer a hilton, and we would not have rated it more than 21/2 stars. The rooms were dirty and falling apart, our double bed was two singles pushed together, the staff were very unhelpfull, infact they were useless. Do not stay here, you will be disappointed.
Awful
Just returned from a night's, and thank god it was only one, stay at the awful Hilton Plaza Hotel. I think they have a cheek claiming to be a 3 star Hilton. It is no more then one Star. Some of the problems: smelly room, shabby & old carpets, furniture that so better days in the 1970's, phone not working, cracked sink, patched shower curtain, very old bathtub etc etc. DO NOT PAY RACK RATES FOR THIS DUMP. Paid £55 for a twin room through Priceline and feel ripped off. Do not pay more then £50, that's all it is worth.
Dont expect too much and you'll be pleasantly surprised!
ok, this hotel isn't what you would expect from a hilton but it really isn't as bad as people make out on this site. i stayed for 2 nights and was sad to go. yes the decor is appalling! very very dated, needs a lick of paint as the walls have the odd bit of peeling, the curtains are a bit frayed. but it's lovely and clean, the beds are nice and large, rooms large too. tip- have the continental breakfast in bed! well worth it!croissants,muffins,yoghurt,rolls,drinks,lots of jams,cereal. the entrance hall is lovely,sophisticated. the... more
Dreadful
My company booked this hotel for several of us working in London, because of the 'Hilton' tag (which i believe they have lost), we had expectations of an enjoyable stay after a long drive from Manchester. This is without doubt the worst hotel I have ever visited in London. It's tatty, the evening carvery in the restaurant is aweful,no it really is bad! The reception staff are surly. One major thing to bear in mind is that the building work at the rear is constant, so don't expect any sleep if you are checked in on the hotel IBIS side. it's... more
Poor - but cheap
Very very tired hotel, poor room service menu, some surly staff, tatty rooms with bad facilities and that don't look too clean but cheapish for location walking distance to tube
some hints for a better stay
through work i stayed here for 61 nights last year - here are some tips. Because of the new stadium the hotel is not spending any money on refurb (i think hilton may have won the rights to the new hotel on site??) so ask to sleep in a room on floor 6 or above as these have had some money spent on them in the last 18 months. Breakfast is good, dinner is usually poor - carvery style and cold. There are loads of indian and chinese restaurants withing 500m - not posh though. Good fish and chip shop by the clock tower. Wembley Burger is... more
Declining fast
I just got back to the US after spending four nights at the Wembley Plaza hotel. I booked this hotel on Hilton's website but upon arrival it appeared that Hilton had removed their accreditation, since (unlike the usual H hotel) the Hilton logo was nowhere to be seen and the desk clerk looked downright uncomfortable when I asked him if this was still a Hilton. This was not a disastrous hotel, but it was clear to me that it's on the slide. My room had the smoke alarm hanging by its wires, a broken toilet seat, the wardrobe door didn't... more
Oh dear avoid
Stayed at this hotel this weekend, lets just say this is extremely poor. The hotel has LOST its HILTON ACCREDITATION and this shows. It is advertised on their website as 4* but compares to 2* bed and breakfast. Decoration is extremely tired, service is poor, breakfast is cold, no airconditioning and the list goes on. Care should be taken prior to booking this hotel. Dont expect Hilton standards and you wont be disappointed. As a coporate traveller holding a honors gold card I was upgraded room but still poor. DONT RELATE YOUR STAY AT... more
Exceptional value for London
We were not disappointed, having booked before reading the mixed reviews,we arrived with some trepidation! We paid less than £60 for a double room including English breakfast, also free parking in a secure underground car park.The staff were, without exception, friendly and polite.The room was reasonably large,clean and well equipped ie.tea&coffee provided,decent size TV,iron&board,trouser press and large comfortable bed. The bathroom was also clean and bright. Apart from the usual soaps etc. tissues and a hair dryer were provided.The bath... more
Not great but Ok
My husband and I stayed here for 1 night. We called the hotel as we weren't really sure where to go and had come to a roundabout in the road. The bloke we spoke to said, just keep going straight ahead, but he didn't bother to ask which way we were facing and was quite off with us. We eventually found the hotel and the bloke we spoke to on the phone was behind reception. He was slow and was faffing about with his paper work. We eventually got our room key. The room was quite modern and clean, it could do with a bit of updating though. We... more

Wembley Plaza also called

  • Hilton Wembley Plaza
  • hilton international wembley
  • Hilton Wembley Plaza Hotel
  • Address: Empire Way HA9 8DS, Wembley, United Kingdom

Traveller Ratings

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Overall
6.5 / 10
416 reviews
Brilliant
63
Good
119
Average
104
Poor
74
Awful
56
Room
6.5/10
Service
7/10
Value
6.5/10
Cleanliness
7.5/10
Location
7.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Fitness Centre
  • Free Parking
  • Restaurant
  • Room Service
  • Shuttle bus service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 306 More Amenities
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