HG Tenerife Sur Apartments, Los Cristianos

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User Rating:
7 / 10
 (22 User Reviews)
Hotel Class: HG Tenerife Sur Apartments Studios ReviewsHG Tenerife Sur Apartments Studios ReviewsHG Tenerife Sur Apartments Studios Reviews

Hotel Description:

The lively Tenerife Sur offers guests even more choice on holiday. With the little ones safe in the hands of our trained Dolphin and Crew Club representatives you can have some free time. Enjoy the choice of three pools and pleasant gardens in which to relax.
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HG Tenerife Sur Apartments Reviews

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" dont bother "

I stayed at the tenerife sur for 4 nights.Ive never known a place that has been constructed so cheaply.If you like sleep or any peace it is not for you.All you hear all day and til 1am at night is doors crashing.The place looks like Alcatraz.It does not look
attractive at all.It is painted battleship grey not the colour that is on the website.Anyway all i can say that was good is that it is clean and plenty of clean towels everyday that was the only good thing is has going for it.Staff were pretty unhelpful when i complain about the doors banging,so i would not advise anybody to stay there

Advice: location not near beach,and long walk to shops

Activities: you can walk to los americas but long walk

 
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  • User Rating:
    1 / 10
  • Date of Holiday:Dec 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

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" Would definitely go back! "

The shower didn't work properly and seemed too old, resulting in too cold or too hot water. The black furniture collected quite some dust. Matches for the gas stove needed to be bought. Television was not included after all. Air conditioning was a ceiling fan. Our apartment was on top of the restaurant's kitchen, so noisy and hot. One of the receptionists could have been friendlier.
But...
We were allowed to use our apartment many hours before the check-in time of 4 P.M.
The pool area was beautiful and the water temperature was lovely. Nice to know there was a life saver/socoristo there as well, cleaning up after all these lazy, lazy people.
There were always towels to spare in the apartment.
The maid had a great, warm smile!
The little supermarket offered freshly baked bread in the morning at very low prices.
The waiters in the restaurant were extremely nice, especially if you just started talking to them, showing your interest. They really opened up and showed their humouristic side. I have some pictures of them I will cherish forever.
The restaurant offers a nice selection of foods in the evening and a wonderful breakfast in the morning.
The evening entertainment in the restaurant by JuanMá is VERY funny. He is a positive person, faking everything he plays. The songs you hear are midifiles, played by a computer, connected to his keyboard. While it plays, he randomly taps his hands on the muted keyboard. It is so obvious, that it was very entertaining, especially because he waves at all people, while the music keeps on going. :)
The personal treatment we received, the wonderful pool area, the great location and the lovely food make that it was a fantastic holiday. I can take a lot for granted, just the treatment is special.
I am already booking my next trip to HG Tenerife Sur for January!

Advice: Los Cristianos is great for those disliking busy and touristic places like Playa de las Americas.

Activities: Rent a car a travel up North, passing El Teide! What a fantastic views!

Good for: Beach 

3 out of 5 readers found this review helpful  
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  • User Rating:
    9 / 10
  • Date of Holiday:Oct 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

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" Apartment broken into! "

We stayed at Tenerife Sur from Dec 26 until Jan 9, in a one-room apartment on the ground floor of the tall white building behind the swimming pool. Our room was smaller than we expected, the kitchenette was tiny, and also the sleepy area wasn’t very spacious. The bathroom was somewhat decrepit, with hairs in the drain of the bath. Also the apartment floor wasn’t cleaned very well.
On the last day of our stay our apartment was broken into and things of ours were stolen. The thieves came in through the bedroom window, which was100% sure closed and locked when we left for a day trip. The receptionist didn’t seem very surprised or interested when we reported the break in. The apartment next to us was broken into too, in the same way. We think that the staff must have been involved in these break ins, the window must have been opened from the inside.
We definitely won't be going back to Tenerife Sur ever!
 
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  • User Rating:
    4 / 10
  • Date of Holiday:Dec 2008
  • Board Basis:Room Only
  • Tour Operator:Holland International

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" First visit "

Holidayed at these apartments from 9-16 December 2008. My overall impression was not very good. The reception staff were the most unfriendly that I have ever encountered - did not even wish you a safe journey home when checking out. The complex has lots of steps and several times I saw elderly people struggling up and down these steps with their luggage as there was no one to help them and as no assistance was offered by reception it was up to other guests to help them. The satelitte TV that is advertised on the web site costs 15 euros per week & 15 euros deposit for the remote control. The towels and bed linen was changed mid week but by the end of the week you could write your name in the dust in the apartment. The beds were comfy but the settee in the living room was very hard. The pool area is lovely & very clean. The buildings are painted are very dismal looking grey & this colour scheme is carried into the apartments. We had an apartment opposite some very noisy bars. Could'nt really recommend this. If you are looking somewhere that goes the extra mile, this place isn't for you.
 
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  • User Rating:
    3 / 10
  • Date of Holiday:Dec 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

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" arge family been going to tenerife... "

arge family been going to tenerife for christmas and newyear booked to stay at villa adjede which was was changed by our tour oparater eight months later with no reason given was quite upset as it stated there was entertianment for the fourteen children in our family booking . after ariving at the complex we were given we were more than happy well really happy the only down fall was there was nothink for the children to do at al so it is a good job we were a big family to entertain our selves i think that tenerife sur should put there dolfin club on in the winter aswell as the summer because there is so many people that spend chritmas abroad but like i say no excuse as to why we got moved eight months after booking our first complex
 
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  • User Rating:
    8 / 10
  • Date of Holiday:Dec 2007
  • Board Basis:Self Catering
  • Tour Operator:First Choice

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" Would recommend Tenerife Sur -... "

Would recommend Tenerife Sur - apartments were clean & comfortable, the staff were friendly. We went self catering. Good location lots of eateries and bars within 2 - 5 minute walk. Highly recommend Angus Steak bar great food at a good price. Lots of choice for cooked breakfasts Pitstop, Porkies and Cheers all offer good value and good food. Players Bar and Mack's Bar also get a thumbs up, staff and food - all good.The Wednesday evening catamaran trip was excellent! (The food provided was not great) but that didn't detract from the scenery and trip itself. For a relaxed enjoyable holiday I would recommend this location, good for a cross-section of people, but mainly families and mature age holiday makers.
 
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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Planityourway

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" Great accommodation, beautiful... "

Great accommodation, beautiful complex with stunning gardens and excellent pools. Great for families although we travelled as a couple. The snack bar did value for money baguettes and salads and was pleasant for a light lunch with a cold beer! The restaurant in the evening did a three course special for 8.25 Euros which was nice if quite basic. Location was good, about 15 minute stroll into town and there is a taxi rank right outside the complex where a cab into livelier Las Americas is around 5/6 Euros. We had a studio apartment which was ample for us size wise and kept spotlessly clean by the maids throughout our stay. If I was to nit pick, I'd say the utensils/crockery situation in the kitchen area was a bit lacking, but considering how cheap it was to eat out, we only catered for ourselves the once and managed fine. There is a Netto behind the complex where we did an initial shop for essentials, but kept this to a minimum as didn't find it particularly cheap. The Euro being the way it is at the moment, we found it cheaper to eat out, particularly when you can get a full english breakfast for less than 3 Euros! Had a great holiday and weather was hot and sunny overall although we did have a couple of cloudy days (but beware - you still catch the rays!). Would not necessarily return to Los Cristianos as we prefer a more traditionally local resort but for a bargain break in the sun it was great. High points were the boat trip to see the whales and dolphins and the special fish and chips at the Starstruck Cafe Bar. Although we tend not to favour traditional british fayre on holiday, this busy little place with it's friendly staff and homemade food was excellent - a large beer was only 2 Euros as well and you could watch the footy if you wanted! (Opposite O'Flahertys, down near the front).
 
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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Cosmos

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" I went to the Tenerife Sur with my... "

I went to the Tenerife Sur with my husband and 5 year old son for one week. The overall view of the hotel was nice and we had a nice view of the pool. I was pleased with our room but the maid service was poor. The room was barely cleaned and there was dust gathering on the bedside cabinets by the end of the week. The pool was great but dangerous when wet due to the constant buffering at morning and night. I wouldn't really bother with the restaurant because the food is left in dishes on the counter not on the hotplate. The hotel was helpful and friendly and i would visit here again if the standard of cleaning improves.

 
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  • User Rating:
    7 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Direct Holidays

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" Airport
When we arrived at the... "

Airport
When we arrived at the airport we could not find our Rep. We located the Sunway stand and waited for nearly 20 minutes before she showed up. She informed us she had to bring people out to a taxi and left without supplying any of us with or coach number. We decided to try and get a taxi but the queues were horrendous. It was nearly an hour before we were on the coach and leaving the airport.

Apartment
Other than this mishap our holiday was fantastic. Our apartments were the first stop from the airport. Our room was very clean and spacious and our balcony overlooked the pool. Towels were changed every second day and sheets every third day. The rooms were equipped with an iron, ironing board, kettle, toaster, TV and safe. The only thing we could fault the room on was the noise and the shower. The shower had no power and to regulate the water temperature you had to play around with the hot and cold taps. Also, the rooms were extremely noisy. Unless you get an apartment on the very top floor be warned that you can hear every footstep and screeching of beds, chairs etc. against tiled surfaces.

The hotel staff and bar staff were very friendly. We were not impressed with the food so we were really happy that we did not go all inclusive. The pool area was quite large though it was shared with another hotel so it was difficult to get a sunbed. Expect a rush of people in the mornings putting their towels down. Also, the locals seemed to swarm the place at the weekend so I can imagine it would be worse in high peak season where the sunbeds are concerned. The best option was to go to the beach.

Location
The location of the hotel was fantastic. We were 10 minute walk from the harbour which had lovely restaurants and about 5 minute taxi journey to the Safari centre in Las Americas which had fantastic shops, coffee shops and a lovely beach. We were a nice distance (about 5-10 minutes in a taxi) from the nightlife in Las Americas; near enough to enjoy but distant enough for some peace.

I would not recommend the Tenerife Sur to gang of people going for a lively holiday as it is more catered for families. Also, I would rather stay somewhere nearer the beach in high peak season due to the overcrowded pool and lack of sunbeds.

Leaving the Tenerife Sur at the end of our holiday we got a taxi to the airport as we did not trust our Rep to pick us up on time after our experience with her at the start of the holiday. The taxi cost us around 25 Euro but it was money well spent!
 
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  • User Rating:
    7 / 10
  • Date of Holiday:Jan 2008
  • Board Basis:Room Only
  • Tour Operator:Sunway

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" Booked with First Choice and was left... "

Booked with First Choice and was left feeling this was "worst choice" for number of reasons i.e. lack of help / contact from rep (we had our 19month child admitted into hospital for 6 days during our stay and received very little help or contact from First Choice).

Apartment was more basic than basic and considering the holiday cost £2k was not worth value for money in any way shape or description.


The swimming pool area was very dangerous due to being slippery, I saw a number of people fall, myself included.

Definitely not going back and certainly not booking with First Choice again.
 
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  • User Rating:
    1 / 10
  • Date of Holiday:Dec 2007
  • Board Basis:Self Catering
  • Tour Operator:First Choice

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" First Choice booked us with Planatas... "

First Choice booked us with Planatas Bungalows/Atlantico and changed it a month before to Tenerife Sur. Apparently Planatas didn't come up to standards - confirmed when we found it - yuk! A lucky escape. Premium flights were great - loads of leg room and priority baggage - well worth the extra money each. Transfer was fine.

Tenerife Sur - rooms quite basic and small but immaculately clean and kept so. Fresh linen etc several times a week. Endless hot water with good shower. Good pool view with very sunny balcony - brilliant. Pool and gardens are really lovely - although the tiles are lethal when wet! Bar set in middle of pools on a little island.

Unfortunately, very noisy karaoke bar at the rear of room but all ended by midnight, so not too bad. Bartender Lubo, is excellent. Very pricey though. Didn't use restaurant - some of the staff looked SO glum...!!

Couple of minor problems over the 2 week stay, safe wouldn't set when we first got there, remote for TV and one of the lights in the bathroom went. These were ALL fixed within 30 minutes of reporting - exceptional service and with a smile.

Used Taylors Lounge (sports bar) many times, wonderful hosts; Toro Tapas just two doors away matched the West End; Golden Resource Chinese restaurant (a little further along the road in the shopping centre) is the best chinese food we have ever eaten - anywhere - light and un-greasy. Would definitely go back. Thanks First Choice for giving us a very reasonable and enjoyable holiday.
 
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  • User Rating:
    8 / 10
  • Date of Holiday:Dec 2007
  • Board Basis:Self Catering
  • Tour Operator:First Choice

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" This was a great hotel however there... "

This was a great hotel however there wasn't a lot to do through the day for the children.

Great atmosphere at night and the bar staff were more than friendly. Room was cleaned everyday and towels were given every day. Great service.

Tour operator was great in putting me towards this hotel and the reps during the transfer and throughout the holiday were very helpful when needed.
 
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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:First Choice

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" Just got back from Sur Apartments.... "

Just got back from Sur Apartments. Got pool view as advised and was quite happy with room and position of it. The rooms are cleaned 5 times a week which was nice touch. Pool floor is like ice so beware. Shop had nice array of goods so very handy.

Main gripe was bar overpriced on-site and the staff need watching at the bar, so we went over the road and got beer for half the price.

Position to the beach is about 10 min steady walk. Would go back.
 
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  • User Rating:
    8 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:First Choice

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" We (2 adults + 3 year old) were in... "

We (2 adults + 3 year old) were in Tenerife Sur and my sister was in Christian Sur (just across the road). Facilities are shared between the two.

Both are clean, well furnished, good maid service, pools are very clean and heated. On Tenerife Sur - good children pool, small playground on site.

Food in onsite restaurant is good and well priced - on site shop is well stocked and fairly priced.

Can't fault anything other than there is no onsite entertainment at night (might be more of an issue if you have young children and want them burn off some steam late at night).

Tenerife Sur was single bedroom [sleeps 4] and Christian Sur was 2 bedrooms (on 2 levels with spiral stir case) with bathroom and another separate toilet, 2 balconies, outside barbecue - very nice and sleeps up to 6.

There are enough places around if you want to eat locally; otherwise the centre of Los Cristianos is about 10mins walk. Beach is about 15mins walk.

Recommended.
 
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  • User Rating:
    9 / 10
  • Date of Holiday:Apr 2007
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

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" Just arrived home from a fantastic... "

Just arrived home from a fantastic holiday in Los Cristianos, Tenerife staying at the Tenerife Sur apartments.

Absolutely loved Los Cristianos, nothing to fault. Beautiful beach, views, restaurants, friendly locals and shops etc.

I would have rated our holiday a perfect ten but our two apartment rooms faced a row of karaoke bars and boy oh boy were they noisy.

I have to say our Thomas Cook reps, Lisa and Anthony were fab, Lisa managed to get us a room to change to but being we were in two, we had the brainwave of purchasing earring plugs - hey, problem solved. So bear this in mind if you have a pool view no problems but on the road, could be extremely noisy.

We usually face quiet roads and love people watching but this was the worst. (The gentleman on reception did not want to know, probably having so many complaints, the thing is it is not really his fault that the bars are there competing against each other! - the brochure needs to state rooms can be affected by extremely bad noise).

Thanks to the earplugs we then had a perfect holiday. The room was amazingly clean so must thank all the cleaners for their hard work. No damp, mould, or dust. All sheets, bedding, towels etc were clean and crisp white.

The rooms were basic but had everything you need that worked. The shower was fine and we always had hot water.

The apartments had a restaurant which we fully recommend as we had breakfast and evening meals there occasionally, which we could not fault.

The swimming pool was fab, one half for swimming and the other half for inflatable’s and a life guard.

Pool area was great and not overcrowded. Could always get sun beds. Lovely grassed area and gardens too which we used to sunbathe on. Lovely holiday makers, no one noisy, everyone relaxed.

The younger children had own pool and play area and they were no trouble, they had a lovely time.

We had three children aged 15, 13 and 13 and we wanted peace and quiet and that’s exactly what we got - so 10 out of 10.

About a 15 min walk to the beach/harbour or longer depending on where you walked to. Lovely beach, can’t fault anything.

We loved eating at a restaurant called Fados on the harbour front, well recommended and very friendly. Be careful as some not so great. Just look first carefully and don’t be swayed by the owners badgering you in!

The 'bling bling' sellers can get on your nerves but hey you are on your holidays!!

Can recommend the Freebird one VIP whale watching boat trip, absolutely thrilling, one of the best experiences ever.

Also, the evening to mount Teide as you have a fab evening meal, watch the sunset above the clouds and then star gaze. I couldn’t believe the views and that we were above the clouds.

Only mar on the trip was after eating at restaurant at 7.45 no loo stop until home at 11pm - I daren’t drink any of the lovely wine!

We also recommend Thomas cook, all staff were excellent, we had perfect flights and reps and would use Thomas cook again.

We loved Tenerife so much greener than Lanzarote although both islands have different qualities. The Tenerife views are breathtaking. Los Cristianos would suit families and I think teenagers. Mine are not quite into the clubbing scene, if you are visit playa Americas the next resort.

Try these apartments taking in consideration what we have recommended, you will not be disappointed.

We found other reviews very helpful.

Happy holidays! Can’t wait to return to such a friendly lovely island.

Ps weather was fantastic much hotter than we had anticipated.
 
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  • User Rating:
    9 / 10
  • Date of Holiday:Apr 2007
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

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