More Traveller Reviews of Club Blue Dreams
Fawlty Towers comes to Turkey (what are the 5 stars for ?)
from Advisor07_7
Just got back from Club Blue Dreams, agree with most recent reviews that 5 stars are not deserved by this hotel. In my experience this is at best 3 star and that is being kind. Negative - The staff clearly had no customer service training or experience and they were managed by people who obviously didn't see this as an issue. If you wanted something that wasn't there i.e, missing cups/cutlery/glasses (the list goes on) then it was pointless asking for it as the reaction was that of someone who had just been asked to climb everest. The fact that it was the last week the hotel was open for the season was no reason to feel unwelcome and/or be made to feel uncomforrtable by so many of the staff (with the only exception being the maids and those trying to sell you photo's/water sports. The other reviews are right in saying that the food, by any standards, was very poor and the 'inclusive' drinks were mainly undrinkable. Red & white wine was only tasted once by most guests and the kids drinks were awful (budget cola & orangeade). The rooms - I've stayed in better 2 star apartments in Greece, the bath leaked, the shower attachment kept falling off the wall, the toilet seat fell off a couple of times, the one plug in the bathroom didn't fit the bath or the sink, when it rained the room was flooded, the front door handle came off if not opened correctly, the 'safe' could be picked up from inside the wardrobe and taken away by any interested burglar. A fold down camp bed with a wafer thin pillow as a kids bed ??? The shuttle to Bodrum is driven by a very friendly man who clearly has ambitions to be a formula one champion. Positive - The setting of the hotel is stunning and it has the potential based on this alone to be a great place to stay. The sunbathing area by the sea is superb. However this will not be a place I would recommend until the management recognise the fact that paying guests expect at least functional accomodation and at least some evidence that any of the staff care at all about the hotels guests.
Worst Holiday Ever
from ALKATRAZ
When we arrived at the 5 star club blue dreams , it was 10.30 pm , dinner had finished , snacks were at midnight , we waited ! really tired , some form of sloppy stew came out in the bain marie , it was cold , like all the meals for the 14 days we stayed . food was all sloppy mince type food , nothing for kids , they had stopped the kids early meals . The smell of sewage in and around the hotel was unbearable , HUNDREDS of steps , not for the unfit ! electric went off everyday . entertainment was non exsistent , childrens half hour moved to 9.30 instead of 8pm . we were situated in the middle of nowhere , had to take hotel shuttle bus for which they charged to go into bodrum 10km away 6 lire each for us 24 lire a day ( about £13 ,we had to go in every day to get food for the kids in the supermarket or a restaurant and for something to do . beach nice wheather good , thats it ! nothing to do . all inclusive was raki , local vodka, local gin and weak lager , everything else you had to pay for ie: bacardi was 9 lire £4.50 . service was terrible unless you were female and blonde and good looking . our rep (mustapha - FOR KOSMAR - XL HOLIDAYS ) told us we should put up with it , as it was turkey and this is how it is , we should teach our children to eat turkish food ) that would take a lifetime ! there were 10 to 20 people complaining everyday about the place the food the entertainment , and the bad smell , we also did not have any hot water for the 1st 9 days , then after seeing the general mngr we did have luke warm water for a while reception told me : "your better having a bath either in the morning or 9 at night is a good time " food and drink is the main part of our holiday but it was disscussting , luke warm , slop ,it was more like being in a prison . has put us off ever going to turkey again . It felt very unsafe , and very unclean , its supposed to be a five star - its more like a 0 star , i have stayed in 3 star hotels in spain that would bury this place , holiday cost £2000 for all inclusive 14 nights 2 adults 2 kids £1500 spending money because of having to eat out , £3500,00 down the drain . then war broke our against the ppk kurds , frightened us to death , turkey is still very third world , take a tip from me ! DONT GO THERE ! we tried something different it was certandly that , COME BACK SPAIN WE LOVE YOU .
Nice hotel, shame about the staff
from norfolktraveller2007
Please read the review directly below mine - this person has summed it up very well. I stayed for the same week & had very similar experiences. This is a hotel with potential to be BRILLIANT, the location is idyllic, the hotel itself is beautiful but it appears to be run by people with very little regard for their guests. When we discussed the subject of the hotel's 5 star rating with our (indepentant) rep, he said "in Turkey, you can buy anything if you have money". Make of that what you will... We stayed in rm 521 which has 76 steps upto it from the reception level. There are no lifts to the rooms. Just steps, steps & more steps. They're everywhere & cannot be avoided when getting from place to place within the complex. We're not complainers but the food we ate at this hotel can only be described as disgusting. The breakfast was designed mainly for German guests - no full english here - but hey fair enough, this is not UK! Boiled eggs, selection of meats, cheeses, bread, weird turkish cakes (containing ALOT of sugar!) & every other morning the chef cooked pancakes which were nice if you were prepared to queue for 10mins plus. Most of the staff were rude & abrupt, most of all the restaurant manager. When my 6yr old daughter dropped a paper napkin on the floor he stared at her until she picked it up. Nasty man who should not be working in contact with guests. Be warned, if it rains the water will more than likely come under your door & through the gaps in the wooden window frames, lots of puddles on your floor by morning. Oh & did I mention the steps? I did but actually I just wanted to remind you as there are HUNDREDS throughout the complex. Maid service can only be described as excellent - clean towels every day, very very efficient. Nice touch were the "swans" made from folded towels & fresh cut flowers arranged on the bed on three days! Some of the bar staff were friendly & helpful, only let down by the arrogant ones amongst their numbers, who also smelt quite strongly of B.O. which was not too nice. In the mornings the gardeners watering the various plants throughout the complex felt it necessary to trail their hoses down the steps, accross footpaths etc. Be careful! But - something I have not seen anyone else write on here & I have no idea why - THERE ARE VERY FEW LIGHTS AROUND THE COMPLEX AT NIGHT TIME!!! Bearing mind this is an open-air hotel where you have to walk through the complex grounds to get to your room, at night you find yourself going up lots of concrete / stone steps in virtual darkness. The kids hated it & I saw several people trip over. We were unlucky to stay during the penultimate week of the season - the hotel shuts down next week until April 2008 (end of the tourist season, apparently) & the budget had run out. In the last two days we were served Tesco Value Cola (I kid you not - they have Tesco in Turkey!) & they had also run out of some spirits, including rum. Much to my monther-in-law's annoyance. Rum & Coke...."not possible". By the way - when it rains do not expect the Kebab House (which doubles up as the only place serving the all inclusive snacks between meal times) to be open. They close it when it rains & most of the time snacks were "not possible". Reception Staff were arrogant & abrupt. Seemed to be sharing a joke about one of the guests (in Turkish), not nice people to deal with. This was my first time in Turkey, I will definitely be going back but definitely NOT to this hotel. Real shame as the location is stunning. To sum up - DONT GO THERE! Anyone who actually likes this place has either very low expectations of a 5 star hotel or they have simply not stayed in a proper 5 star before! Which in the opinion of EVERYONE I talked to during my stay, this is NOT.
Club Blue Nightmares!
from gkoekemoer
We stayed here between 15 and 22 October. This Hotel has got lots going for it...and lots not going for it! If you struggle to climb stairs do not even think about going here, because it is built in to the side of a mountain. There is an internet cafe, shop, indoor pool and gym area, Turkish Bath and 3 other pools dotted about. There is also a waterpark with a few slides. The hotel offers an hourly bus service to Bodrum charged at 12 YTD return. This runs until 11pm. Rooms: Our room was very basic. The shower kept leaking water on the bathroom floor, which caused a permanent smell and wet floor throughout our week long stay. I reported this...end result is to put some towels on the floor! On the last 2 nights of our stay, there was heavy rain, this caused water to come in to the room from underneath the front door! What an early morning surprise this was! Our rating: Poor Food: The Buffet restaurant which serves Breakfast, Lunch and Dinner was poor. It was a struggle to find cutlery most of the time and not once did we manage to get a nice hot meal! At best the food was luke warm but even this is probably too much of a compliment. There is a snack bar from 12 till 5 pm daily serving burgers, salad and Pizza. We along with many others ended up having this instead of buffet lunch as the quality was great. The hotel offers 3 different A La Carte restaurants, Fish, Italian and Kebab. This has to be booked in advance and spaces were limited. We managed to have Fish and Kebab, both were very nice and next to the Snacks the best food around. Altogether we would rate the food Average. Entertainment: What entertainment??? Never happened because the ''budget had run out'' as we were told. Our Rating: Non existent. Bars: There are 5 Bars in the hotel and one Tea Garden. There is an immaculate indoor Bar overlooking the main pool, this is one of the few things possibly worth 4/5 stars. The drinks available on All inclusive are Beer, Local spirits and Local Wines and Soft Drinks. All hot drinks are included. The hotel seemed to have replaced Coke with some sort of basic range for the last 3 days we were there. No music is played in the indoor bar...this causes a very funny atmosphere. Western drinks are very expensive and all drinks must be purchased after midnight and cost an arm and a leg! For 4 drinks we paid nearly £20! Our Rating: Average Beach: The water was mainly calm , clear and warm! There are no sandy beaches around this part of Turkey, its all pebbles and rocks! There is some very nice decking build above the rocks. If you wish to swim you climb down a few steps in to the water from the decking or walk in the one small area of pebbles. This said, we really enjoyed the sea here and this must be one of the best things about this hotel! Our Rating: Good Service: We have never seen anything like it! On day 1 we had to ring twice and ask a member of staff once to get our complimentary 2 bottles of water...12 hours later we were still waiting so we asked the rep to sort it. It then happened! On another occasion I asked reception to let me in our room as the keys had been locked inside by accident. They assures me to just go and wait by the room. 30 Minutes later I was still waiting! I then managed to get hold of a housekeeper who let me in. Our Rating: Poor Overall: Turkey is exceptionally expensive...prices are the same as in the UK and Alcohol are even more expensive. If you want a cheap holiday buying lots of bargains this is not the place to be. The Blue Dreams in our opinion is at best 3 Star.
Club Blue Nightmare!!
from Welshgirl08
We have just returned from a week staying at Club Blue Dreams- unfortunatley I haven't got many good things to say about the place other than the location! - which was idyllic. There are so many steps to get everwhere it's really hard for people with buggies or walking difficulties. I think we were unlucky with the week we chose as the hotel is closing down next week and there was absolutley nothing going on any night at the hotel,entertainment wise or anything to occupy the children during the day or night. I took my 7year old grandaughter with me and she found it really broing other than the daytimes spent on the beach and the friends she made with other children who were also very bored. The staff were really unhelpful - to the point one morning at breakfast (9.30am) I asked for a cereal bowl as there were none left in the restaurant for cereal for my grandaughter and was told point blank 'No they are finished' - bearing in mind breakfast does not finish till 10.00hrs and late breakfast is served 10-11am. Consequently we had to take a bowl from the restaurant in the evening and sneak it back to our rooms just for her to be able to have a bowl of cereal!! The food served in the restaurant is very poor considering this is supposed to be a 5star hotel it would be hard pushed to meet the standards of a 2 star restaurant, nothing was ever hot!! Just luke warm!! There is no point complaining to the manager as we overheard him telling some guests who were having a word about the lack of anything to do there -'If you don't like it - just leave!!'. I stayed at the hotel from Sunday 14th October to today 21st October and unfortunatley we weren't the only people who felt totally disheartened. I really hope things improve by next season as I mentioned before the location is idyllic, the weather was perfect but the rest was awful - but it can be improved on. Just remember steps to go everywhere!!
Not Too Bad
from Drako111
Just got back from Club Blue Dreams 4 October 2007.The Hotel was very scenic,however the stairs were a killer.We were on the floor five and you only went back to your room if you had to.The staff were great,rooms cleaned every day,always found something to eat.The evening entertainment was not very good and the hotel was a bit remote.Have been to Turkey five times now and this was the best hotel so far.
Fantastic - Best holiday ever
from SB2807
Just returned from Club Blue Dreams and can honestly say that this is one of our best holidays. Views are breathtaking. The staff are friendly and can't do enough for you. The rooms were cleaned and the towels changed every day. The bedding was changed regularly. If you didn't want to relax in the many areas, then the Animation Team kept you busy by the main pool, with water aerobics, table tennis, darts and water polo. In the evening they entertained the children, followed by a family show in the outdoor theatre. The food was excellent with a great variety. We never had to queue. We never made it to the fish restaurant, but the Italian and Turkish ones were top class. Booked trips through rep, which we felt were slighly over priced, but you were picked up from your hotel. When there was a slight change to one of our trips, we were notified in plenty of time via a fax posted under our door. Bodrum was only a 10 minute ride away on the dolmus, which could be caught on the main road outside the hotel for only 2TL or the hotel runs it's own shuttle bus for slightly more. You are constantly kept entertained at the Dream Bar, by Siat and crew, who make cocktails and juggle bottles and ice - Turkey's answer to Tom Cruise. Booked up to go back next year on the day we returned home from this trip!
Disappointed
from tommytortoise
Very disappointed not a five star hotel,no balcony where you could sit, room clean but no where to sit if you wished, room smelt of damp therefore so did our clothes, and the only natural light was from the entrance door which was shaded by plants. No adult entertainment except for a very loud disco every night until 2am which kept everyone awake as it was open air therefore loud. The food was very repetative and the salad was warm and the hot food was luke warm or cold, and if you wanted to queue for the chicken kebabs the queues were 20 mins long, so you found yourself not eating with your partner, the 3 Ala-Carte restaurants were not much better. The Bar was nice but poorly stocked although the staff were very friendly. the only saving grace we feel about this hotel is the lovely views and really nice decking area by the sea which was great. We would rate this hotel as a 3 star never a 5.
good value for money
from phoebebeanz
We have just returned from a week at club blue dreams in Torba. Overall an excellant holiday. firstly check-in very smooth and quick,reception area quite impressive very clean. Rooms are basic but very clean and functional cleaned on a daily basis.Unfortunatley alot of the rooms only have showers which I feel is a draw back. We went on an all inclusive basis and found there to be a good selection of different foods in the buffet restaurants plus 3 a la carte restuarants which you can use each once without extra payment. Pools are clean and well maintained beach isn't really a beach there is an area of sand which is artificial plus a tiny area of pebble beach. There are also jetty's for sunbathing which are lovely.The sea is very clear and warm, but can become quite choppy and the rocks and pebbles underfoot can play havoc with your feet, I would reccomend wearing some sort of footwear in the sea. The entertainment is very good and delivered in english despite there being very few english people there, the staff are lovely and always very helpful. The complex is quite large and is very picturesque and has a lovely atmosphere. Overall a excellant holiday and I want to go back again but it doesn't appear to be available for next year at the moment.
Great holiday!
from MrsPCMerseyside
We have just returned from Club Blue Dreams - we booked a week through On the Beach website. We have two teenage girls who thoroughly enjoyed the holiday too. The staff are excellent and go out of their way to make sure you have a good time, without being pushy. We had difficulty in securing sunbeds at the main pool area, but were more than happy to sunbathe on one of the many decked areas by the sea, especially as we could take advantage of the breeze to cool down! We also went on the boat trip with Teo, which gave us a chance to get to know some other guests. We were one of the very few British families staying there, which was nice, as it throws you out of your comfort zone! We would definitely go back, although I would imagine that in the height of the Summer, the heat would be pretty difficult to cope with. All in all, we had a great time and would recommend to others.
not suitable for small children, to many steps 163 to my room food is poor entainment is poor loud music till late, mould all over room, would not give me new room, rep not helpfull, had 4 children me and my partner, only had 4 beds, would not get me a cot, would never go back..