Pineta Park

i just b from pineta park deluxe?hahaha that worst hotel ever b please if your tink book holydays in there give up taht your best nightmire. cleaness rate- 0 service rate-1 food rate-2 drins no air-con in recepcion area

just back from ther please if you tinkh boos holydays in this hotel give up is oyur worst nigthmire.

cleaness rate-0 service-1 staff never see before rate-1 all places so dirty food-1 night entreteniment no exist rate-0 if you want relaxe in side for drink belive me 40degrese and air-con off tv chanels rubish if you want brandy or wisky need pay 4 that all inclusive pakage but if you dont belive me go and see yourself.

and good luke n.b.hotel rate 1 star

well before booking done some research on the location and misleading info said it was closer to town than it was, it cost 17 lira for a taxi into marmaris, but not that that was bad, so checked some reviews and decided would just ignore them it was booked too late....

on arriving we were allocated room 555 (some people we spoke to didnt have rooms ready when they arrived) but when we arrived the bellboy took our cases put them on the trolley and took us up 1 of the glass lifts that always worked apart from the doors jammed once but was fixed within 3 hours, along the corridor there were carpets that lay 3 inched from the edge (but after speaking to one guest that had been there 3 years previous they were not like that then) on entering our room there was 2 double beds with carpet in the room badly fitted and stained carpet but that is the disrespectful people that couldnt mop up a drink if they spilled it (im sure they would at home) beds were clean we had a baby with us and there was no cot so we called and asked for one...we got something from the arc it had once been a swinging crib/cot but was now a pile of rusty metal rods and poles with dirty mesh sides but clean sheet on lifting the matress there was just a pile of metal rods that formed the base all piled in the middle so no real support on the bottom NO child could sleep in that so we called for another....again we gor a swinging cot/crib which wasnt as bad but still a old rust bucket but with the top sheets of the beds we made it comfortable as we didnt need the top sheets as air con was a CON the 5th floor was air con fail the amounts of complaints we heard about 5th floor air con was unreal...guests in the next room were sleeping on the balcony for 6 nights waiting to be moved rooms ours room 555 was bearable but went off all the time just had to keep switchig it back on previous holidays to turkey with aircon going all night have resulted in waking during the nught shivering and pulling on the blanket not on the 5th floor of the pineta park delux.

the food...there was always plenty of free tables and not many q's

breakfast was fruit, cereals, boiled eggs, toast/bread all jams, chocolate spread etc, tomatoes, potatoes, scrambled eggs in 10 days there were pancakes twice, but outside there was fried eggs or omlettes with choice of cheese, tomato, onion and ham fillings freshly cooked for you, coffee was always a mission finding one machine that was offering both coffee and milk together was tough

lunch was served indoors and was always more or less the same things chips or wedges chicken or turkey nuggets mixed veg always a type of pasta and tomato sauce lots of fresh salads and fruit bread butter there was a choice meatballs, liver, chicken and beef dishes offered on different days some quite tasty

dinner was served indoors or around the pool tables were set with candle light again all the choices from dinner but different meals there was also a bbq on a night with your onions and tomatoes and peppers bbq'd also marinated chicken

but staff would take away your food in a second whether you were finished or not.

snack bar was chips or wedges, salad, burgers, hotdogs & pizza

also served at the pool bar midnight soup & bread

the glasses in the restaurant for juice at bfast lunch and dinner had alot to be desired they were always dirty, but nothing a clean wouldnt fix....

the drinks at the bar in the restaurant ONLY were served in proper glasses so after dinner i would keep the glass and pour drinks in all night rather than dinking out of plastic beakers all night the lager and vodka on all inclusive package wasnt at all bad! they also served plenty drinks at a time and not many q's as there was plenty of bars!

all the bars had self service juice 4 kind water iced tea and coffee, & wine. you had to ask for coke, fanta, lemonade, beer and spirits.

staff appearences were alot to be desired they would work very long hours and their clothes must have been worn for at least a week. not great!

the 2 large pools are both 1.58m so no shallow bits for the younger children floaters A MUST! they were cleaned every night after the bars closed, but the baby pool on about day 4 was absolutly disgusting you couldnt see your hand on the bottom it was that murky, but day 5 it had been cleaned bit too late in my opinion... there is also a indoor pool which is quite cold but nice especially if its hot outside again about 1.58m but nice to get little ones out of the sun for a hour!

the childrens entertainment was a castle shaped building next to the baby pool and has a few bits of lego a table and stools aand smelt... that was the kids club.

the evening entertainment wasnt really much more mini disco at 9pm, then 10pm till 11pm there was either a quiz, bingo, belly dancer, mr pineta, mrs pineta, michael jackson & a film quiz, all followed by the club dance which you can view on you tube!

the daytime entrtainment was darts, water polo, gladiators, and a couple more but mainly for the adults!

there was plenty areas to sunbathe around the pool if you wernt lucky enough to be up early for a sunbed.

any special occasion and be sure to mention it to the blonde haired woman who sits next to the lift selling massages etc, we mentioned it was our anniversary and i was going to have a massage and she let my whole family use the jacuzzi free of charge, massage was fantastic!

there is also a air conditioned (very cold) games and tv room the games room has a xbox @ 9 lira for 1 hour and a playstation also 3 or 4 internets these were about 3 lira the tv room always had cartoon network on for the kids so again another place to take them out of the sun for a hour!

the rooms looked like in there time had been quite modern but were just a little tired obviously taken a battering in the last 3 years,

i read a review somewhere that they had fluffy white towels etc...the towels wernt fluffy but they were clean, also dove body wash in bathroom.

we had 2 bottles of water and 2 fruit juices in our room when we arrived and a fridge in the room along with a tv with english cartoons and bbc news also another 20 channels or so but they never got watched, we also had a safe in our room free of charge (weve always had to pay and its always in the hotel lobby on other holidays)

all in all we had a nice holiday...we were 2 adlut 1 child aged 10 and 1 child aged 1

hope this review is helpful and if you decide to go have a nice time

This hotel is definately NOT four star it is more like two star. Very basic, the dining area is run down and un-clean. The only thing four star was the bellboys and bar staff. Reception staff are un-helpful and rude. The manager of the hotel is never there, we saw her once and we stayed for 7 nights. It wouold not go back to this hotel.

Mr & Mrs Chahal - Leicester August 2010

Upon arrival at our hotel we checked in, completed relevant paperwork and were given wristbands the receptionist advised us “No Rooms” he was unapologetic and didn’t really seem interested when we queried this issue with him he advised there was rooms earlier and because we had been delayed they had been given to other bookings as they had overbooked and had not got enough. We contacted the Thomas Cook Emergency number at 12.00am when we advised of the situation the lady on the other end said leave it with me I will see what I can sort out then finally around 2.30am she got back to us and advised they could put us up in 3 different hotels in icmeler, but we would have to get taxis there and pay for it ourselves, which we find disgusting. As this meant splitting up our party of 8 including 3 children under 16. We stayed put and slept on sofas in the bar, staff were unhelpful supplied us with 2 pillows and a towel rather than the pillows and blankets we asked for and did not even offer us a drink we then had to buy our own from the shop within the complex. Other holiday makers told us that this had been happening for weeks at the hotel with the bookings. We were given rooms at 10am the following day.

Accommodation

The rooms that we were provided with were 117,230 and 501 they were all clean and tidy the only fault was room 501 which had air conditioning that did not work properly it blew hot air only. This was my room and I reported this to reception 3 times and to the rep Abi twice to no avail so myself and my partner ended up sleeping with wet towels every night as this was the only way to get any sleep in the unbearable heat. Whilst we were there another holiday maker bought cleaning products to clean the bar by the pool as it was filthy when she raised this with the hotel she was told she was going to be transferred elsewhere the bar areas were blatantly scruffy with the outside bar constantly having wasps swarming around the spilt drinks, further to this the cups/glasses 9/10 were filthy with grease marks off the previous person round the top. Upon getting our evening meal one night one of the chefs was smoking in the kitchen this was clearly visible through the door. One of our party has gastroenteritis which she was told by the hotel doctor this was down to the food several members of our party experienced this and we had only eaten there at this point. The entertainment at this hotel was practically none in the two weeks we were there I saw 1 kids disco and that was the extent of the entertainment. This hotel was completely filthy and is not worthy of a 4* rating

All Inclusive

Never have I stayed at a less all inclusive hotel the only beverages available were vodka, gin, lager, table wine and soft drinks, anything else we were advised we would have to pay for, we were not expecting branded drinks all other all inclusive resorts we have stayed in have supplied island spirits. We feel Pineta Park was totally false advertised. No ice creams were included which is one of the reasons we pick an all inclusive package same as anybody holidaying with kids.

For the amount that this holiday cost we feel this was a complete waste of our hard earned money, the only enjoyable bits of the holiday for us all involved getting out of the complex.

DO NOT BOOK HERE

well what can i say about this hotel apart from all negative !. arrived for check in and the room was double booked ,this had been going on for weeks before and also the two weeks we were there ! staff where not friendly at all and there uniforms were filthy to ! hygeine was terrible plates dirty and glasses to.this hotel is certainly not advertised right ,all lies ! . there was no kids club as stated,well not if two dances with the pool guys is called a kids club ,no entertainment apart from bingo everynight (which was a fix)and karaoke for 30 mins at the most everynight!!!!. rooms in not bad nick although do need freshning up a bit. hotel looks fantastic from outside but enter at own risk !my family and i were there for two weeeks and are just back and feel very let down, this hotel should be a 2 star not a 4 star !. but wait a minute there is some positives ,that is us meeting other familys while there and having a good moan all together,and also the kids playing with other kids or they would be very bored indead!!!!. one good thing about the hotel is the two fun pool guys they made the days a bit better as well as the weather !. food not good more catered for the turkish tourist, but dont worry if you like omeletes then your sorted .we survived on these all holiday and we are now off them for life . this hotel should be taken off all tour operators list for good !!!!!

just arrived home from pineta park after 2 weeks. when we arrived we were put on 5th floor with no air conditioning it took them 4 days to have a look and get it to blow a trickle which they classed as perfect air conditioning!!

lots of other issues with room such as balcony doors not closing never mind locking, broken fridge, filthy bedding, bathroom door not closing we had to repair the doors ourselves as we had a 7 and 4 yr old and was serious safety issue as 5th floor, as for the other issues repaired on the 10th day!!

this hotel is advertised as nightly shows but we had 2 in 2 weeks! and there is no childrens club they have a 20 min disco for them in the evening and that is it (i have seen in other reviews that somebody said there was one but i can only presume that this is what they class as a childrens club) if it wasn't for our children making lots of friends and lots of excursions they would of been bored stupid.

what really is awful though is the amount of people turning up to be told no record of reservation or no room available (we witnessed this happening at least twice a day) and the HYGIENE IS DIGUSTING you had to clean yourself whatever you were going to use from the restaurant (even the reps were doing this) the glasses/cups/plates were filthy and i was unfortunate to have a stomach upset for most of the holiday along with many others. after much complaining about the cups they had a supply of papercups delivered we thought we could breathe a sigh a relief, HOW WRONG WERE WE THEY WERE REUSING THESE ALONG WITH THE STRAWS!!! these were not washed out either just rinsed!! the staffs uniforms were filthy along with them smoking in the kitchen is there any wonder why so many people were ill.

jimmy and ve the only entertainment staff worked very hard and were what made it bearable but even they have had enough and jimmy informed us that he was leaving on sep 1st, there should be 7 members to their team not 2!!

if you have booked this last minute for a a cheap deal then i guess you get what you pay for but for lots of others like us that have paid a lot of money months in advance and saved its a rip off as you are being sold something that you are not going to get.

i have comlained to my travel agent and asked for compensation as we were miss sold this hotel as the activites etc don't exist.

if you have booked this hotel make the most of it as we did, turkey was fantastic and ali baba just down the road will sort you out with some great excursions for half the price of what the hotel is charging along wtith the turkish bath.

We have just returned 31/07/2010 from this filthy hotel.Air con didnt cool room and due to power cuts (which are fairly common) the diesel generator outside our room prevented us from opening a patio door,which didnt open properly either.The hygeine levels at this hotel seem to be non existent and i was advised that hygeine is not a star requirement.The carpets ,walls,cutlery,plates,cups,furniture were disgusting.Floors inside and outside hotel & bars serving counters were all sticky.Broken glasses left for guests.Service pityful at best.Blood stains on beds common place.Glasses were simply dipped in water and refilled,showing evidence of the revious users,dirt or on occassion mould.If anyone had TB or any other virus or infection it could easily spread,we were careful by cleaning plates glasses etc with napkins and trying to keep hold of the same glasses as much as possible during our stay but still we got stomache complaints even now after this hell hole.As a result several groups of us who stayed at this hotel will be seeking compensation and asking for this hotel to be removed from tour operators lists ( As I believe Thomson have done already).I have plenty of photographic evidence to back this up if you wish to see it.Please DO NOT GO to this hotel.I have seen better YMCA's.

Firstly before I start,please note that I and many other families have photographic evidence to support what we say,in that this hotel is a health risk:

1)Cups are simply dipped in water and then refilled.If anyone had TB ,influenza or any other infection this could spread easily throughout the hotel.

2)Sick stains by the elevator were there for at least 4 days that I know of and when eventualy someone did get to clean the dried puke they still left stains and splashes of sick.

3)On the shower curtains you could see quite clealy dead skin going orange on the clips

4)Rooms smell damp

5)Air conditioning doesnt work properly and switches off after a couple of hours,so what little cooling effect it gives ,if you want more you have to keep getting out of bed and resetting it .

6) The drinks dispensers are mouldy and dirty

7) They had drain covers next to the childrens play area and the outside cooking area,where they covered some nearby guests in faeces when unblocking the drains.This also went all over the floor and into the kids play pool.No attempt to clean this up properly was seen to be made.

8)There are stains up walls on table cloths & floors

9)The floors are sticky both inside and out

10) The bars stink and when attempts to clean them are made old rags are used to smear spilt drinks around the bar,making this sticky and smelly.

11)When we viewed several rooms,all were found to be disgusting.Blood stained beds seemed to be fairly common from what we saw and what other guests complained of.

12)Guests were that angry and frustrated that they cleaned thier own rooms and on one occassion when I was there a lady errupted and forced 4 members of staff along with herself to clean an outside bar that smelled and looked horrible.She was later threatened of eviction and the tour operator tried to get her to sign a disclaimer.

PLEASE DO NOT GO TO THIS HOTEL,Ideally tour operators should remove it from thier catalogue as I beleive did Thomson Holidays.This hotel needs to be closed and have refurbishment and sanitising.

My Husband and I have just come back from a weeks break at the Pineta Deluxe. We were very apprehensive after reading some reviews. This was my Husbands first time in Turkey, but it was my 3rd. However it was my first time on an all-inclusive basis in Turkey. I have stayed in some grotty self catering in Turkey, and I have to say on first seeing this hotel it was very impressive!

We arrived in the afternoon and were greeted by helpful staff, who took our luggage to our rooms. We stayed on the 5th floor, the rooms were very nice in their day, could do with a fresh upgrade, clean carpets mainly. But it wasnt as bad as what some reviews say.

It was boiling hot out there and our air-conditioning wasn't working, which made the nights unbearable. I didnt compain until the 3rd day, and on the 4th it was fixed. So if u do have any complaints do it straight away and they will sort it out.

The only problem and big let down with this hotel is definately the food and drink. The food isnt very nice and the drinks are very watered down and flat! If the management sorted that out it would be fantastic.

The entertainers, Ve and Jimmy were a scream round the pool in the day, they really made the holiday, not much entertainment in the night. But we didnt mind. Dont be put off going here cos there are far worse places to stay in Turkey. Maybe go on self catering basis and eat out!

I got back from Pineta Park Deluxe Hotel only a couple of days ago, and completly thoroughly enjoyed it! The only downside to it i guess would be the journey from the airport, and 2 hours tops, but the hotel cant help that can they? so thats nothing against the hotel.

The reception area was lovely and so open, the lifts had a good view of the hotel, the reception staff we very helpful when needed, and the bar staff/maids and other members of staff were helpful. The food was okay, i wouldnt say it was anything amazing, but its all inclusive what exactly do you expect? a lot of chicken dishes, pasta, rice, chips, fruit and veg, and lovely soup. We could say we were a little dissapointed with the amount of drinks that were available, but ill admit i was fine with beer and mixing vodka with coke, or having some cocktails. The hotel was lovely looking from the outside, and defnitley made a good impression to me! We had a room on the 2nd floor, and the air-con was lovely, and the room overall was a lovely spacious and just nice, we were only sleeping in it, i didnt go on holiday to stay in my room?! i didnt need the best! the pool area was very nice, the pool's were massive! and there was always a little competition in the mornings for sunbeds, but just have to make the effort dont you! I liked the idea of they're being a small convience shop, some jewellery and bag shops being within the hotel, it didnt mean having to find a shop in the town for a bottle of coke, or a magazine?! There wasnt much entertainment in the hotel, there was water polo and darts in the day, and bingo and kareoke at night, but it wasnt a lot, which for us didnt matter. There was a kids club also, which looked like fun. We had turkish baths whilst we were there, in the spa that they have in the hotel, it was 25quid each, for steam room, sauna, turkish bath, jacuzzi, massage, and face masks? it was lovely! and helps you tan:) the town of marmaris is very lively and there is always music that can be heard at night, but we asked in a bar, and they have to turn it down at midnight, so its not like you wont get any sleep! I admit the hotel was a little walk from the beach, but its worth it, there is a lovely beach, it may be small and not nice sand, but its a beach, and it has sand and the sea. and there is a pier where you can go out and sunbath on, and the water taxi picks up from there. I completely enjoyed this holiday, it was my first time in turkey, and it definitley has made my decision about going back there, im thinking of going again next year!