Sunseeker Holiday Complex Hotel

, Bugibba
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My wife and I have just returned from...
1 / 10
Feb 2008, Mr M Jones

2 readers found this review helpful

My wife and I have just returned from a week's holiday at the Sunseekers holiday complex in Bugibba. Unfortunately our experience of a "last minute getaway" was not the most pleasant experience. We have never stayed in such a dirty, grim, gloomy apartment as this and we are regular travellers. We couldn't fault the staff as they were very helpful and extremely pleasant. But the standard and description of the holiday complex is grossly misrepresented by Thompsons. The place was filthy. The curtains were full of holes and the so called "white" net curtains were infact a grotty shade of brown. The shower and bathroom looked as if it had never been cleaned. There was that much black mould around the edge of the shower, my wife insisted on wearing flip flops as she did not want to touch the floor with her feet. The beds were crudely made from pieces of plywood with nails sticking out of the sides. At one point my wife didn't realise there was a nail protruding and unfortunately ripped her trousers (I have taken photographs). Considering it is a self catering apartment block where there is food waste hanging around, the bins were emptied only once during the course of our stay. The bed sheets were NOT changed either. There was blood smears on the wall and the apartment was damp and smelt musty. We found the place very, very depressing and thanked our lucky stars we had only booked a week's holiday.
The most unfortunate incident was that our room was immediately above the bar. This is not to say that we did not expect a certain level of noise. But lets be honest (on one occasion) people drinking and shouting, and music blaring until 3am in the morning is a little bit over the top. To put the icing and cherry on the cake, having eventually got to sleep at 3.30am we were awoken by the staff moving furniture (dragging chairs and tables across the floor) at 6.30am preparing for the breakfast rush!!
Not to take anything away from Malta as it is a very beautiful country with a wealth of history and the Maltese people are so warm and friendly. The local food is lovely and we plan a return holiday but it will definately NOT be at the Sunseekers holiday complex (AKA "Hotel Ells Bells" as in Carry on Abroad)!!

  • Board Basis:Self Catering
  • Tour Operator:Thomson
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Not the first time in Malta but the...
6 / 10
Feb 2008, Mr S D SMITH

2 readers found this review helpful

Not the first time in Malta but the first time in the holiday complex. Only being given a 6 because the missus is sentimentel. Never had a problem with staff although other people did. One bar maid was allegedly sacked after taking home a watch "a cheap one" at that. After it had been handed in by our little girl. Flys in the restaurant had a more chance of being over fed than we did. The food wasnt great but when you are in a place that has to cater for thousands of italian students with poor skin and even worse dress sense and manners it is difficult to please everybody. In respect it was a cheap holiday, with equally cheap entertainment. Apartments had apparently been broken into although we only heard about that after the watch episode.
We had an apartment on the pool level. We very rarely locked the patio door, until the breakins and then we was more cautious. If the place is still standing which i hope it isnt...and you have booked, dont be to alarmed just remember the italian students need battering the flys need squatting and the hotel itself needs gutting. Not the worst place on the island. The pool you had to get your lenghts in before dinner as the students would be back to commandeer the hotel. All inclusive you got drinks between certain times and most people were inclined when on all inclusive never to leave the hotel. Glad we didnt go all inclusive as the bar was shutting 11ish. OK for kids not great but we only slept in the hotel. We ate out for nearly every meal apart from the breakfast which was sometimes worth getting up for. The pool was cleanish, not like other pools where the salt water hurt your eyes and you felt sick after going swimming. Entertainment was a man and his karaoke machnine everynight....but not to worry not always the same bloke but the same machine never the less. Room wasnt 1st class more slummish really. Shower was bobbins. Beds hard-found the floor softer! Front desk was run by kids....what a joke they was! Bloody italians spending their nights in the lobby on the piano which you got an earful of when ever you went in and out of the hotel. But apart from than that WE LOVED IT ......typical moaning brits.

  • Board Basis:Half Board
  • Tour Operator:Thomas Cook
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We stayed in this accommodation less...
1 / 10
Nov 2007, Mrs S Flower

1 reader found this review helpful

We stayed in this accommodation less than a week ago. It was seriously dreadful. It was filthy - it clearly hadn't been cleaned, the toilet stank of urine, the net curtains were ripped and filthy (I took photos), the balcony hadn't been swept as the last resident's cork was still on view, the windows hadn't been cleaned, the walls were all scuffed and marked and the floor was dirty (attested to by the fact that my kids' feet were perpetually filthy).
The mop in the apartment was bone-dry when we arrived so the floor clearly had been left untouched (we tried to wear shoes all the time and did our best to get the kids to do the same). The day after we arrived we cleaned the apartment ourselves as best we could.
Ok, I could have complained and I was more than prepared to but my adult travel companions didn't want to create a fuss and wanted to 'make the best out of a bad situation'. None of us could wait to get home and have a proper wash. Uggghh!!
It has turned me off ever doing a package holiday again and for £1470 for 1 week in October half-term in a 3-bedroomed apartment; I expected a bit more than having to live in grime.

  • Board Basis:Self Catering
  • Tour Operator:Portland Direct
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Just returned from a week's S/C...
7 / 10
Jul 2007, mumcabs

2 readers found this review helpful

Just returned from a week's S/C holiday at Sunseeker. The driver of the transfer mini bus was called Patrick and he was very informative on the way from the airport to our resort, as we had never visited Malta before.
Staff very helpful on reception and also in restaurant. You can pay for breakfast ML1.25 as and when required, and it is worth it, cereal, toast, full English, orange juice, tea, coffee, good value.
The only downside was there was no air conditioning unit in our apartment, don't be fooled into thinking the big white box on the ceiling is air conditioning, it's not, it's a heater for the winter months. We only had a ceiling fan and at 38/40 degrees it didn't do much to cool us down, we didn't sleep properly all the week.
I would stay at Sunseeker again if they installed proper air conditioning in the apartments, or perhaps we will go in May or September, but July and August are unbearable.
The balcony was also very small, but the two and three bed roomed apartments had bigger ones. We didn't go in the pool on the rooftop as it was too hot for us up there.
Went on two trips, Gozo and Comino islands, you can swim in the blue lagoon, I recommend that one, it's like paradise. Also went over to Sicily, very nice but a long day, got picked up 5am and got back at 12.30pm, we drove up Mount Etna which was wonderful, and also visited a place called Taormina, which is very picturesque.
If you book any trip, go to Freestar in the main street, and there is a lady called Mary, she is definitely the cheapest.
Buses are cheap and the drivers are funny, some of them think they are in a race I think.
Sunseeker apartments are very close to all the bars and restaurants, so you don't have to walk far in the evenings.

  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
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It's hard to fault this complex for...
10 / 10
Jul 2007, DAVVERS

1 reader found this review helpful

It's hard to fault this complex for value for money. We stayed here 16-23 July in a two bedroom apartment.
The place is spotless and really well run. Breakfast is optional but well worth it. The bar is well run and the staff efficient and helpful.
The location is quiet but near to all facilities and there are plenty of eating places nearby.
Overall an excellent holiday and well worth the money.

  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
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The apartments were exceptionally...
10 / 10
Jul 2007, Mrs S Hilton

The apartments were exceptionally clean, spacious, comfortable, well equipped, and well run. They are in a very convenient position for sea-front, shops, and buses.
You will not necessarily get a sea-view but great views from rooftop pool. pool and gym in basement also plus small supermarket. They leave a few essential food items in the apartment which may be paid for or returned to the shop. The proprietors were friendly, very helpful, and efficient.
The resort itself was not the most beautiful, but attractive enough with plenty of good bars and restaurants. Bus service great, cheap, and full of character! Also plenty of tours available, no need to pay tour operator prices - why are they so expensive anyway? No beach, flat rocks, but e.g. Golden Bay 15 - 20mins. on the bus- gorgeous with clear water and two good cafes on the beach.
The whole island is interesting with a fascinating history. English as a second language is a definite help sometimes. We were able to see the 'Chinese Terracotta Soldiers' exhibition at the Archaeological Museum while we were there- not bad for a tiny island!
Easier than travelling to London! Plus, of course, the ancient Maltese temple artefacts also. A week is not long enough to visit all the places of interest, we would not hesitate to return.

  • Board Basis:Self Catering
  • Tour Operator:Thomson
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I've been coming to the Sunseeker...
10 / 10
Nov 2006, Miss B Wass

2 readers found this review helpful

I've been coming to the Sunseeker with my family for many years, and I think it just keeps getting better.
As I've grown up there seems more and more to do, both in Bugibba and in Malta itself. Great nightlife and loads to keep you entertained, as long as you know where to go, but if in doubt, ask.
The Sunskeeker is very well run - being family owned really makes a difference. They can't be more helpful.
Highly recommended.

  • Board Basis:Self Catering
  • Tour Operator:Thomson
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I loved this complex, it was run by a...
8 / 10
Aug 2006, Miss G Ramsden

I loved this complex, it was run by a lovely family who couldn't do enough for us. It has an indoor pool and a roof top pool, we went in November and it was too cold to sunbathe and too windy to use the roof top pool, which was also full of bugs! The indoor pool had a children’s part, we were in that every day! We went as a family me (23) my daughter (2) my dad (57) brother (14) and sister (17). The teenagers were bored to tears, I would not recommend Malta for young people, there was nothing going on. The centre of Bugibba was really close and had some lovely restaurants, but don't bother with 'Grannys' It was awful.
Every day we got a bus from the terminus about 10 mins walk away, 2 lira for 5 of us, is a bargain, we went to Sliema, Valletta, Marsaslox, all over really, the island is small so nothing is very far away. Most to the shops in Bugibba sell tourist rubbish e.g., purses with Malta written on, the jewelry was nice and cheap.
Back to Sun Seeker, It was a lovely clean comfortable hotel with great staff, the supermarket was well stocked, and even gave us a refund because we'd bought too much water! The pools were nice, it has a sauna, Jacuzzi, gym. (All which you had to pay for)
Overall it was a good holiday but unsuitable for teenagers (they were expecting Benidorm, this is the opposite) dad, my daughter and I loved it! I wouldn't go back though, I'm going on a cruise next!

  • Board Basis:Self Catering
  • Tour Operator:Thomson
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Overall
8 / 10
121 reviews
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7.5/10
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Location
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Hotel AmenitiesHotel Description
  • Free Parking
  • Swimming Pool
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