Aparthotel Rosamar

1 reader found this review helpful

Me and my partner are just back from a weeks stay in September. I work for Thomson, as this is one of our propertys I was looking forward to staying here. The hotel was FAB! Would reccommend this to anyone looking for central good hotel in the bay. We are looking to go back next year, as we really enjoyed our stay. We would go back tomorrow if we could!! You need to get down to the beach which is a 5 minute walk away. So close to bars, one of which organises your big nights to the big night clubs which we used and found helpful!

having read the review after booking the holiday was a little nervous after reading the staff were not friendly but put that aside in hope that who ever wrote the review were just the kind of people who didnt get on with everyone well clearly not the case on arrival the reception desk were not friendly at all and it didnt end there all the bar staff were very unfriendly we would ask for a drink saying please and thankyou for them to not even look at you and slam drinks down infront of u as if they were angry they never smiled or made the effort which we found very rude,it was a shame bcus the hotel was nice very clean but was let down by unfriendy staff which i feel is an important part to be able to enjoy the hotel u need a good atmosphere and that was lacking massivly. the hotel had a mixture of people from familes and young adults which was nice altho they had a 0 tolerence to any noise what so ever i would say the younger people were clearly having fun but were not offensive in any way whereas the staff didnt take lightly to any noise anyone having fun etc they take 150 euros on arrival as a security deposit which they use against you if u make noise or break anything id say a few people lost this which seemed unfair as they were only having fun!

1 reader found this review helpful

Really enjoyed our stay here. Great food, nice, helpfull staff. Rooms very clean. The water taxis to San Antonio are great value. You can also walk into San Antonio (approx 30 mins.) Overall it's really good value for money. Would go back tomorrow if we could. Some people's petty complaints are so funny! I have none.

stayed for 4 nights in July, rooms spotless, staff friendly and food and drink very good.
Mixed people - families, couples, groups of men, groups of women.
Central and less than 10mins in taxi to san antonio.
Would definately go back could not fault anything.

The rosamar was very clean and staff were very friendly. Rooms are spacious and very clean with good ac and a great shower. The food was good and varied. When we stayed we had a lot of young people in the complex so at this time of year it is maybe not best suited for families as it did get a bit noisy by the pool and in the early hours but we didn't mind. At 4 am we did get woken up with a crowd of lads having a party but we heard security telling them to keep it down or they would be asked to leave. Hotel appears safe and has security cameras for the complex which we liked. Would definitely go back to the rosamar. Ideal location for the lovely playa pinet beach where you can get the water taxi's to san antonio easily.

had a few lads mucking about in the pool,this is deep ecept for the edge so this was crowded,but apart that this was a great goliday,drink and food not bad.entertainment team work there socks off day and night,always somthing going on.location also good.again did not like being left at the bottom of the road at 2am but the bus driver as the rep had allready got of at a hotel before our drop.

2 readers found this review helpful

Myself and my friend came back from the Rosamar last week after a 2 week holiday we were very disappointed to say the least. A group of us stayed there two years ago and the hotel was a self catering board basis and the food was great however this time we went and upgraded to all inclusive as we assumed the food would be just as nice as it was previously so it made sense to upgrade to all inclusive this time. we were very wrong and misled to believe that the food would be the same standard. Food was cold, very little choice, VILE; we ate out every single night after the first couple of days as it was disgusting even the smell of it made me feel sick.Had to get your own cutlery and set the table yourself, lucky if there were 3 members of staff downstairs clearing away plates etc so as you can imagine not very friendly because they were run off their feet.
The snack bar had a very limited choice there was absolutely nothing healthy to eat not even a baguette. There was no ice lollies, crisps or anything like that available, it was the bare minimum for all inclusive.
The manager was not helpful at all all he does is make excuses about having few staff that were very busy - not good enough he happy enough to take our money!!
However rooms were very clean and air conditioning was great but thats the only positive thing I can say about the Hotel.

2 readers found this review helpful

Me and a friend stayed here for 11 nights in june. When we arrived in san antonio bay we were dumped on the street by a thomsons rep and they said to us 'the hotel is up the road' we didnt have a clue where to go and we thought this was really rude! When we found the hotel we got there and there was a family complaining at the reception staff as when they arrived there the day before they told them their room wasnt ready so they had to be sent to another hotel which was self catering, they was told to go back the next day and there room would be ready for them but even then it wasnt ready yet. We felt abit unsure when we heard this but luckily we had a room there waiting for us. We went into our room and it was spacious. Only bad point on the balcony was that we didnt have a good view. Its just a building site at the moment even though we didnt see anyone working over there the whole time we were there. We had quite a few problems with air con. We did report this but it seemed like they didnt care so we gave up in the end. We then went to go and get a drink and found it awful how they were in little party cups what you'd have at a 5 year old party. Certain bar staff was quite rude and you didnt get a smile out of them. We went as all inclusive and was disspointed as we hardly ate there as the food was vile! We found a nice little cafe down the road so we went there. When we were walking down the road we would be approached by people trying to sell sunglasses. We had this all the time, it got annoying in the end. Half way through our holiday a gentleman arrived at the same holiday and he had his suitcase robbed from the reception, the staff didnt seem bothered by this at all. We saw the police in the hotel quite abit. We were woke up often by a group of lads next door being loud and rowdy. We saw many families complaining over the 11 nights that we stayed there. The give you the chance to keep your room till either 6 or 10 on the day your your flight this costs 30 euros until 6 or 50 euros intil 10. This is how they get double booked. The pool doesnt have signs saying which was the deep end as i found out when i got in and went straight to the bottom!!! Plently of sun beds to go around by the pool. On the up side rooms were cleaned everyday and had new towels. Your all inclusive band is cut off at 12pm on the day of your flight but because we had a late flight we was aloud to keep it on. The entertainment staff adrian was really nice and friendly and always spoke when he saw you and was always smiling. There was entertainment every night such as reptile shows, karaoke and they also played bingo where you could win euros. The beaches were really nice and the sea was really blue. You can catch a water taxi into san antonio. The weather was really hot the whole time we were there and it didnt rain once. Definitely wasn't worth the money i spent and its disappointing as it was my first time abroad. Overall san antonio bay is a nice place but i wouldnt come back to this hotel again and i definitely wouldnt recommend it to anyone either.

4 readers found this review helpful

Just came back from an 11 night holiday at the Rosamar in June 2011. We found the hotel great, spotlessly clean with friendly and courteous staff. Nothing was too much trouble. Although food could sometimes be repetative it was delicious and we didn't have any problems. You certainly wouldn't starve thats for sure. Food was available from 8am until 9.30pm at night whether it be in the restaurant or at the snack bar. The only downside if you could call it that was the fact that the hotel was full of either families with very young children or 18-30 holiday makers. There weren't many in betweens i.e. couples away for a relaxing break. We made the mistake of thinking that the clubbers stayed in San Antonio itself but they appear to have spread to the Bay also. On the plus side we had no bother from rowdy guests. Everyone was extremely well behaved on the whole. Would I go there again? Possibly not because it was a bit too lively for us but that bears no relection on the hotel. Had that been in a quieter place I would most definitely have gone back. Also there is a great pub just across the road called the "Old Smugglers Inn". Worth checking out. The staff there make you really welcome and the drinks aren't bad either. They also serve food for someone fancying a change from hotel food. Didn't try it but it looked nice. Oh and forgot to mention the entertainment at the Rosamar is quite good also. Something different every night.

2 readers found this review helpful

We Was There As A Family 4 Adults And 2 Children For Two Weeks, Can't Complain About The Staff You Couldnt Ask For More The Bar Staff And Animation People Are Very Welcoming And Made Our Stay Even Better Even The Cleaning Ladies Spoke When See You Hotel Was Very Clean, But They Do Have A Problem With The Food Firstly There Wasnt Much Choose For Children Unless They Liked Fish Or Pasta And Everything Was Just Warm Or Cold And Also Fount Blood In Pork, We Did Complain But Nothing Could Be Done About The Food While We Stayed Here For The Two Weeks, And We Was Told That We Was Stayin In A 4 Star Hotel When Its Only A 3 Star, And In The Last Week Of Our Stay There Was Groups Of Young Lads Very Loud And Out Spoken When Had Drink, Never Done Any Harm To Me Or My Family But Familys With Very Young Children And Drunk Young Lads Dont Mix.