Laguna Hotel

My daughter and I stayed here for a week from the 23rd August. On our arrival to this hotel which took over 2hours from Pula airport, I was surprised and concerned to see that next door there is a huge camp site. Although this is sectiond off, it was unexpected and not something that I wanted see. I had booked a twin room and paid the extra for a sea view but what we initially got was a double with a sand pit and a tree. When we complained and asked them to change us to what we had paid for, they said that reservations were mixed up and there was nothing they could do. Call your rep and get your money back was their attitude, to be fair to Cosmos, they did indeed sort it out but we did have to spend 1 night in the double room.
The rooms are very small although for 2 people they are ok. The food is not great to say the least, in fact you would be better off eating out as there are lots of lovely resturants around Novigrad. The staff are nice but tend to ensure the German guest are looked after first, and getting a sunbed around the pool in impossible unless you get up about 6am even though the pool doesn't open until 9am.
On the good side, this hotel is in a lovely postion. It's on a man made concrete beach surrounded by pine trees and the walk along the bay into Novigrad is lovely.
Would I stay at this hotel again...No I wouldn't, or recommend either