Club Oceano Apartments
, Puerto Del Carmen
Club Oceano Apartments reviews
Had a lovely holiday at Cluc Oceano. Apartments and complex were very clean and all the staff were very friendly. The food was great and was made fresh as you ordered it. You could always get a sunbed at the pool. I was with my 13 year old son and felt very safe and... more
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Stayed for a week at 4 bedroom Villa Saturn booked through Ocean Club holidays. Villa had everything you needed comforatble bedrooms, clean bathrooms kitchen, utility room and excellent outside space which included large terrace with bbq and heated swimming pool. Excellent... more
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2 readers found this review helpful
We love this resort and return most years. The cleanliness is to be commended and the standards never drop. The on site staff are very friendly and will give advice on anything. It is only a short walk to the beach but we sunbathe round the pool (no sand to stick to... more
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Nice and welcoming reception area / staff. Bar meals & drinks reasonably priced. Staff are nice. Grounds clean and tidy. Gate gets locked at night so it has a nice secure feel to the place. Apartments are well stocked with everything you need for a self catering... more
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4 readers found this review helpful
Lanzarote is a very family friendly Island. Club Oceano was recommended by friends over twenty years ago. Its run by a lovely family and their reception and bar staff are all from Britain and have worked there a long time too, they are very friendly and go out of their way... more
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3 readers found this review helpful
We have just returned from another brilliant stay at Club Oceano! we only stayed for a week this time but it was the same high standard as usual. Immaculate apartments with regular cleaning and linen changes, Great atmosphere around the complex and in the bar. We love it... more
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We booked this apartment after reading the reviews. We arrived and got allocated apartment 23 ,this apartment looked out on a dividing wall and stairs did not get any sun and neither did the patio and was just depressing. We asked if we could change apartment,but this was... more
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We went to these apartments for five weeks in January. We had a great time everyone was very friendly and the staff could not have been more helpful. The cleaning staff were great and did a very good job. The heated pool was lovely as before we have always had a cold pool... more
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All staff very helpful and friendly. Plenty of sun beds. Rooms spacious and clean regularly cleaned and bed changed with TV if required in lounge and kitchen. Good bar with Tvs. Reasonably priced food and drink. Supermarkets near with shops and lovely beach a short walk away. Booked again for next year same room.
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we were there in august- sept the weather was brill, the apartments were imaculate,to sum the whole thing up the only down side was the hill you had to climb every time you went out as there was no escape from a hill and although its only 2-3 euro for a taxi if ure there... more
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We went to Club Oceano to celebrate our wedding anniversary and took 11 family members with us, ages from 3 to 30. There was no entertainment, but this was not required as PDC has it all on the strip. Great pools for all ages. Food good if eating in. Apartments good level... more
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More Traveller reviews of Club Oceano Apartments
Thanks to Lanzalass69 for your comments regarding Club Oceano. It is a shame that you didn’t mention any of your comments to our management team at Club Oceano as some of these matters could have been addressed at the time. Last year all the external and public areas of the complex were refurbished and the complex was closed for some three months. During this time we installed the flat screen TV’s in all the apartments. So far, yours is the only complaint regarding the rental costs of the TV’s. We felt that having the TV’s on a rental basis, when and if people wanted to use the TV’s, was fairer than imposing a blanket overall charge and including it within the rental cost of the apartment. There are only a few people who actually chose to use the TV’s in the apartments when they are on holiday especially when there are three large screen TV’s in the bar area. We DO NOT refill branded bottles with a cheaper substitute, the only bottles we refill are the lime cordial bottles which we use washed out wine or spirit bottles for. Sometimes the plastic pourers on the spirit bottlenecks break and the contents has to be transfered to a different bottle. Our bar staff are generally very highly praised by our clients. Many of our staff develop lasting friendships with our clients. They do not try to push themselves on people and if, they judge that someone is a little more reserved, they take note of this and act accordingly. With regard to your comments regarding the sofas and beds, I am sure that you will appreciate that one person’s comfort may differ from another’s. Again, if you had mentioned this to our management team, we could have supplied extra cushions, mattresses etc. Likewise, with regard to any disturbance you encountered from the road, if you had spoken to the management team on site, they would have tried to find you a quieter apartment. We try to ensure that there are sufficient sunbeds around the pool at all times and do not encourage the reservation of beds. Again, if you felt that there were insufficient beds or that people were reserving beds and not using them, a word with my colleagues in reception, would have sorted the problem for you. With regard to the staffing, I am pleased that our maid and maintenance staff met with your approval. It is a shame that you did not discuss your feelings with the management team at Club Oceano as many of your issues could have been addressed and rectified by them. We pride ourselves on a 75-80% repeat and recommended clientele and we hope that every one of our clients will enjoy their stay with us. Ocean Club Holidays
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- if looking for somewhere with good food - go to the mexican beside ruta 66 - by scots-dawg
- For a truly magnificent meal visit La Casa Roja in the old town bit more pricey but so worth it the most amazing sea food. - by Mummybates
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great for couples,families.
Very clean apartments.
Staff all very helpfull.
Good bar food.
Second time staying here an will come back again.
close to beach an nite life but far enough away if you like peace an quiet.