Strasshofer Hotel

We stayed in the hotel in a 3 persons room between 12-20.03.2010 and 50 Euro was missing from our room.
We spoke with Lady Owner and she told us that this incident never happened before in her hotel, but now I read on the site that this thing also happened before to other tourists and the Lady was informed about it.
It is the first time we are rubbed in a hotel by the stuff and we were lied that this never happened before by the owner itself.

We were a party of 4 adults, in 2 rooms. Both rooms were allocated next to each other and were large and comfortable. The bathrooms were adequate. Although it is quite a climb of stairs to the back entrance, we were dropped off at the front entrance, with the reception desk on the level above (only 10-12 steps) [there were alternative ways to get to the front of hotel from the rear road – either up a slight incline (approx 100 yards from hotel) or by public lift which was situated approx 200 yards from the hotel]. We were met by Mrs Strasshofer who was extremely charming throughout our stay, and even took the trouble to tell us a little of her husband’s family history with regard to the hotel. The hotel was spotlessly clean. Although there was no choice offered for the evening meal, the food was always very good and varied (chicken, turkey, goulash, pork); with an excellent ‘farmer’s buffet’ served one evening, which offered several choices from a carvery.
Our bar bill for the week, including drinks with our evening meal, was very reasonable. Having sampled several of the bars around town, the prices at the Strasshofer were very competitive when the quality and strength of product were taken into account. Also, one evening, on opening a bottle of wine at the table, Mrs Strasshofer decided she did not like the aroma coming from the bottle and without fuss took it away and brought another UNopened bottle – I’m not sure we would have noticed there was anything wrong with the first bottle! She did this with good grace and charm.
We were offered safety-deposit boxes but did not use them; at no time did we feel uneasy about security.
All staff were extremely professional, very polite and friendly, especially Anita who looked after us in the restaurant and bar. She had a very dry sense of humour and we enjoyed many a laugh together.
We spent a quiz evening at the [Berger]Hoffer and, to be honest, were extremely glad we were staying at the Strasshofer. Where the Strasshofer has “old world charm”, the Hofer is all brash and noise. Drinks were very cheap, however, the quality and strength in no way compared with those offered at the Strasshofer.
The town of Kitzbuhel is very pretty and the Strasshofer is situated right in the main street, just beyond the pedestrian area where there are many shops, bars and cafes with outside seating areas. We would have no hesitation in recommending the Strasshofer and in rebooking accommodation.
This was our first trip to Austria and we will certainly return. Everyone we met was very pleasant and helpful. We took the train to Innsbruck (approx 200 mile round trip), all for 28 Euros in total for the 4 of us. On the whole, the cost of food and drink was much cheaper than in the UK. Austria was also much, much prettier than we imagined.