Dream Hotel Villa Tagoro, Costa Adeje, Canary Islands
Hotel Information
Recent Price: £198
Hotel Class:
Hotel Description:
Villa Tagoro Aparthotel is situated in the residential area of Torviscas High, which forms part of the luxurious zone of Coast Adeje. The water park and the beaches are at a short distance from the hotel. loading...
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Dream Hotel Villa Tagoro Reviews
" Dont normally do this kind of thing,... "
Submitted By: Mrs H.J Spink
Dont normally do this kind of thing, but after reading very bad reviews of my forthcoming holiday, I decided to read these reviews and now I feel so much better. I am not quite sure what people expect from their holidays especially when you compare it with the price you would pay in this country, and as mentioned before it must be a brit thing. We stayed at Villa Tagoro with our 2 teenage children for 2 weeks in August and we have no complaints at all. Food very good, so called apartment dungeon, yes they are basement type level but we had a large patio and garden, we did have a carpark at the back of us but the wall was high enough when sunbathing not to be bothered by it. Lovely peaceful complex, nice pool, which was cleaned daily, staff very friendly and helpful, entertainment same as any where else we have stayed, some nights good others not great. It is elevated and the walk back up from town isnt easy, but all this information is in the brochure details and people should read it first and check things out beforehand and dont bother to read reviews because we all have different opinions. We would definately go back to Villa Tagoro again. My advise to everyone, is to make the most of it and if there is anything you are not happy with, speak to the hotel management first then if you have no luck speak to your rep, you can also contact your holdiay company back in england from your accomodation as I have done in the past and it will be sorted.
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- Date of Holiday:Aug 2007
- Board Basis:All Inclusive
- Tour Operator:MyTravel
" My family and i have just returned... "
Submitted By: Mrs J Wilson
My family and i have just returned from a holiday in tenerife were we stayed at the Villa Tagora, it is supposed to be a 4* but i would not give it a 2* the pool and bar area was dirty and in need of a good lick of paint, the rooms also need a good painting and the furniture needs throwing out. We had a horrible green settee that was full of stains, the springs in the bed were sticking through the matress and it was very uncomfortable, we upgraded for a superiour room so i would hate to see the standard one, everything is falling apart or broken, our television did not work nor did the jacussi bath.
The food was bland,repetitive and cold the house wine was disgusting and the indoor bar was that dirty your feet stuck to the floor, they state they serve snacks until 11pm but in fact from 5pm the only thing available is popcorn in plastic cups, the whole holiday was ruened by this dirty hotel and i would not recommend it to anyone.
The food was bland,repetitive and cold the house wine was disgusting and the indoor bar was that dirty your feet stuck to the floor, they state they serve snacks until 11pm but in fact from 5pm the only thing available is popcorn in plastic cups, the whole holiday was ruened by this dirty hotel and i would not recommend it to anyone.
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- Date of Holiday:Mar 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" loved every minute of it the... "
Submitted By: Miss J Reynolds
loved every minute of it the apartments where lovely and large, they where cleaned every day by very friendly staff we had lovely veiws. the pools where large and clean i took my 5 year old son and he loved every minute of it am definetly going back next year the food was lovely and plenty of it and choice, the entertainment of a night was good especially for the kids they had snake shows, acrobats, and bird of pray, there,s also a small play area for the kids to play on, there,s a netto 2 mins away also 5 mins away theres a shopping centre with pictures and food shops, clothes shops, the only bad thing is the walk to the beach which is about 20 mins walk its ok down hill but its a killer coming up hill and the roads around it are very busy once u get to the beach its gourgous so worth trip down to it, can,t wait to go again next year.
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- Date of Holiday:Mar 2008
- Board Basis:All Inclusive
- Tour Operator:Direct Holidays
" Johanne & Irvin,
We were a... "
Johanne & Irvin,
We were a bit apprehensive after reading reviews.
On arrival reception staff very helpful, we had a one bedroom apartment, spacious & very clean on the ground level. Our only complaint with the room was that we did not get any sun on our balcony & looked onto a building site.
It was our first time all inclusive & will certainly go back to Villa Tagoro, though ask for room with better veiw.
Buses near by, ask reception & taxi there in seconds.
Eating out at night excellent & very reasonable dearest we paid was about £30 for 2 inc drinks
A visit to La Gomera well worth it. we made our own way there by ferry.
Staff lovely, food good especially breakfast & lunch& it's fantastic going to the bar with no money.
See you Jan 2009
We were a bit apprehensive after reading reviews.
On arrival reception staff very helpful, we had a one bedroom apartment, spacious & very clean on the ground level. Our only complaint with the room was that we did not get any sun on our balcony & looked onto a building site.
It was our first time all inclusive & will certainly go back to Villa Tagoro, though ask for room with better veiw.
Buses near by, ask reception & taxi there in seconds.
Eating out at night excellent & very reasonable dearest we paid was about £30 for 2 inc drinks
A visit to La Gomera well worth it. we made our own way there by ferry.
Staff lovely, food good especially breakfast & lunch& it's fantastic going to the bar with no money.
See you Jan 2009
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- Date of Holiday:Jan 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Like the others, I was apprehensive... "
Submitted By: Mrs P Doody
Like the others, I was apprehensive about the hotel after reading the other reviews! Being pregnant, restricted to March, with a 3 year old and wanting some sunshine, the Canaries were really our only option. I have mixed feelings about the hotel. I'm not the biggest fan of the Canaries and have to say that my choice of hotel was largely made based on price, because I cannot believe how much money you have to pay to go to Tenerife! In hindsight I wished I'd paid a bit more and gone somewhere else.... Whilst the hotel was certainly clean, the pool was great, it is great for families and the food was nice, I'm afraid I wouldn't go back there or recommend it to any of my friends. The rooms were basic and the beds were not very comfy. For my husband and I and our son we had a twin room and a single sofa / bed which wasn't ideal. The food was nice and quite varied but it got very boring eating in the same restaurant 3 times a day, I'm glad we only went for a week. I wouldn't say that the hotel is a 4 star, I agree with some of the others that it's only really worthy of a 3 star rating. The indoor bar was in need of some updating, and reminded me of a dodgy UK caravan park type of place, and the entertainment was very Butlins.....ranging from Bingo to a snake charmer.... The outdoor bar area consisted of plastic chairs and tables and just felt a bit tacky. The hotel is situated very close to a motorway and is in a busy area, so walking anywhere involves crossing very busy roads. You can walk to the beach but it's probably about 15 - 20 minutes and uphill all the way back! Our room had a sea view but overlooked a big car park for the shopping centre / cinema next door. We did experience one of the dungeon rooms on the last day as we asked to extend our room as we had a late flight. I'm sure these are only used in the summer if the hotel is fully booked but it was awful....... It's on the lower level so all the windows are bricked up to the outside, and the view from the balcony was to the back of the hotel where all the rubble and rubbish is dumped. Overall we did have a nice time as the weather was fantastic and we just wanted to chill, so sorry if this offends anyone but I was disappointed in my choice..... I heard quite a few people there that had obviously been there before, pointing out which rooms they had been in before, so some people clearly love it, but sorry it just wasn't my bag.
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- Date of Holiday:Mar 2008
- Board Basis:All Inclusive
- Tour Operator:Lastminute
" read reviews ,was a bit apprehensive... "
Submitted By: Mr K R P Brass
read reviews ,was a bit apprehensive however need not have worried .Although the hotel is not ideally situated ie about 15 mins walk into town and 25 mins back up very steep route .Courtesy bus runs on the hour but. the last one returns at 6 pm.so if you want to hit the bars at night you walk or taxi about 5 euros .rooms,pool sun beds a bit dated.
Despite all the aforegoing the holiday was 1st class due to the friendliness of the staff ,the superb selection of food .The choice of the all inclusive drinks was most extensive and of good quality.the cleaning staff were very good
To summerise.............The hotel is not of the best standard that we have stayed in ,but it is one of the hotels that we would consider returning to
Despite all the aforegoing the holiday was 1st class due to the friendliness of the staff ,the superb selection of food .The choice of the all inclusive drinks was most extensive and of good quality.the cleaning staff were very good
To summerise.............The hotel is not of the best standard that we have stayed in ,but it is one of the hotels that we would consider returning to
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- Date of Holiday:Jan 2008
- Board Basis:All Inclusive
- Tour Operator:MyTravel
" After reading mixed reviews of Villa... "
Submitted By: Mrs S D
After reading mixed reviews of Villa Tagoro I can only say that my husband and I were very suprised. The room which was on the 2nd level was really spacious and very clean. We were provided all the usual bits like kettle, toaster but also lots of linen and hairdryer.
The complex itself is very pretty, nice building as it is only three stories high. Great pool area and nice gardens. We visited the onsite hair salon which was also very good and well priced.
Villa Tagoro is in a nice location too, just a ten min walk into the main town but only seconds from a brand new complex with lots of lovely bars and resturants and a new supermarket.
This accomodation would suit families and couples alike. We have no moans whatsoever and for the price it is very very good.
We booked via holiday lettings which was very simple!
The complex itself is very pretty, nice building as it is only three stories high. Great pool area and nice gardens. We visited the onsite hair salon which was also very good and well priced.
Villa Tagoro is in a nice location too, just a ten min walk into the main town but only seconds from a brand new complex with lots of lovely bars and resturants and a new supermarket.
This accomodation would suit families and couples alike. We have no moans whatsoever and for the price it is very very good.
We booked via holiday lettings which was very simple!
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- Date of Holiday:Jan 2008
- Board Basis:Self Catering
- Tour Operator:Booked Independentlyholiday lettings
" Almost changed our hotel after... "
Submitted By: Miss L Dallimore
Almost changed our hotel after reading all the reviews! Glad we didnt!
We were a party of 7. Four adults, three children 11, 4, 2. We were only there for a week but we wished we'd booked 2! The food was really good - plenty of choice. Yes, they did serve almost the same thing everyday but because of the huge selection there was no reason to eat the same thing everyday. So the comments of those about the lack of choice should have opened their eyes a bit more. The snacks from 11, I have to say were not great! Warmed up from the day before's! But why bother with snacks at 11 when you drink cocktails by the pool and wait for lunch to be served? The kids couldnt wait for icecream in the afternoon.
Our rooms were spotless! Had a lovely view of the sea and the balcony was ideal for the little ones to play out. I was (more than slightly) worried about the lack of locks on the inside of the door tho' as my 2 year old kept trying to wonder outside!
The kids entertainers were great. They really try to include all the children, encouraging them to join in. My two little ones are really shy but towards the end of the week they were like they are at home! My 2 year old even came home saying his name (something he hadn't done before now) because they'd been calling his name all week. The rest of the staff are very friendly and polite and soon remember you and how many barcardi's you want!
The location is not too bad. A slightly steep walk of around 10 minutes to the beach and the shops although I would recommend having a taxi back which only cost around 3-4 euros. The beach is nice and the shops are plentiful, just watch out for the looky looky men!
10 minutes away is aqualand, which is a little on the pricey side. My partner and daughter went and spent over 70 euros, but worth it if only to see the dolphins. kids can even take a swim with them for 60 euros however you wont be in with them for long, but definitely an experience.
We all had a fabulous time - overall the holiday was fantastic. At the end of the day a holiday is what you make of it. You can moan about the food being rubbish and the entertainment boring but this isnt the Hilton and you havent paid a grand a night. It's just a REALLY REALLY GOOD 4 star aparthotel.
**Just watch out for the pool! Dont dive in head first, unless of course you're cold blooded or dont mind suffering heart failure. VERY, VERY COLD !!!**
We were a party of 7. Four adults, three children 11, 4, 2. We were only there for a week but we wished we'd booked 2! The food was really good - plenty of choice. Yes, they did serve almost the same thing everyday but because of the huge selection there was no reason to eat the same thing everyday. So the comments of those about the lack of choice should have opened their eyes a bit more. The snacks from 11, I have to say were not great! Warmed up from the day before's! But why bother with snacks at 11 when you drink cocktails by the pool and wait for lunch to be served? The kids couldnt wait for icecream in the afternoon.
Our rooms were spotless! Had a lovely view of the sea and the balcony was ideal for the little ones to play out. I was (more than slightly) worried about the lack of locks on the inside of the door tho' as my 2 year old kept trying to wonder outside!
The kids entertainers were great. They really try to include all the children, encouraging them to join in. My two little ones are really shy but towards the end of the week they were like they are at home! My 2 year old even came home saying his name (something he hadn't done before now) because they'd been calling his name all week. The rest of the staff are very friendly and polite and soon remember you and how many barcardi's you want!
The location is not too bad. A slightly steep walk of around 10 minutes to the beach and the shops although I would recommend having a taxi back which only cost around 3-4 euros. The beach is nice and the shops are plentiful, just watch out for the looky looky men!
10 minutes away is aqualand, which is a little on the pricey side. My partner and daughter went and spent over 70 euros, but worth it if only to see the dolphins. kids can even take a swim with them for 60 euros however you wont be in with them for long, but definitely an experience.
We all had a fabulous time - overall the holiday was fantastic. At the end of the day a holiday is what you make of it. You can moan about the food being rubbish and the entertainment boring but this isnt the Hilton and you havent paid a grand a night. It's just a REALLY REALLY GOOD 4 star aparthotel.
**Just watch out for the pool! Dont dive in head first, unless of course you're cold blooded or dont mind suffering heart failure. VERY, VERY COLD !!!**
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- Date of Holiday:Jan 2008
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" this was our first holiday to... "
Submitted By: Mrs G Gregson
this was our first holiday to tenerife for myself my husband and our 11 year old son and like many others we were very worried after reading some of the reviews but it was the best weeks holiday we have ever had from the min we walk into the reception the staff were friendly and helpful we were given the times of the resterant and a map of the grounds showing were everthing was including our room. the room itself was large and clean with a huge patio with a view of the childrens playground it was cleaned and bedding and towels changed every day the hotel pool was large and there was plenty of sunbeds i never had a problem getting one you could get any drink you wanted from the pool bar there were no limits it also served snacks during the day when the resterant was closed (pizza,hotdogs,chips,bread,cheese,cold meats)they also put cake and icecream out around 4 there was also drinks machines for pop juice tea and coffee you just helped your self which my son loved the resterant was clean and there was a wide range of food they even cooked food in front of you there was always a choice of meats, pastas, salads, english cheese, soups pate`s they even had garlic mayo and the bread was freshley baked and the puddings were to die for you also helped yourself to drinks wine beer larger and soft drinks the kids even had there own buffet the entertainment during the day was good the would come around the pool trying to get people involved in the games i did hear people complain saying there was`nt much going on but they were the ones who couldnt be botherd getting off ther backsides to join in the fun there is a big games room football court and a sauna which my son took full advantage of and loved. the entertainment up to 9.30 on a night was for the younger ones and they looked like they were having a whale of a time after that there was a show and it was a different show every night we liked the snake show and the acrobats, the all inclusive ended at eleven which we thought was about right after eating and drinking all day i dont think i could have fitted anything else in , the hotel attracts a lot of scottish and english and my son made loads of friends in fact i hardly saw him all week they all spent there time together they even ate together i had a hard time getting him to go anywear he never wanted to leave the hotel there is shopping mall next door which had anything including macdonalds there was also a chinese and indian close by there was also a netto we went there for crisps and nuts and things as the only snack on a night was popcorn which we didnt find a problem my son and his friends would have there tea early and then go back in to the resterant later on if they felt peckish the beach is about a fifteen min walk away and and its a steep hill when you walk back but the times we did go out we simpley got a taxi its about 3-4 euros (cheap)all in all we had a great holiday my son has`nt stoped raving about it we have allready booked another week next year as for the people who givin it bad reviews i think even if they were staying at 5 or 6* hotel they would still find something to complain about (theres no pleaseing some people) one thing i will say if you dont have children or think children should be seen and not heard dont go here because the hotel is full of them all being loud and having a great time and at the end of the day if my kids are happy so am i !
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- Date of Holiday:Dec 2007
- Board Basis:All Inclusive
- Tour Operator:Direct Holidays
" Hello, we visited villa tagoro apart... "
Submitted By: Mrs K Tomney
Hello, we visited villa tagoro apart hotel from the 23rd of December till the 30th. The weather wasn't very hot as the hotel is on a shady hillside. This hotel is not suitable for people with disabilities as it has a lot of uphill paths and an abundance of stairs.
However when you get out of the hotel and visit the resort, you feel the difference in the temperatures, as you are out of the shade and it's much warmer.
The hotel and pool are kept spotlessly clean with an army of cleaners, busy morning and evening. Lots of clean bed linen. Only one scanty pillow each in our dungeon room though. Furniture shabby but functional. Balcony lovley with a small clothes drying area and garden furniture. Hotel has laundry facilities when working. Dryer out of order when we were there.
The foods not to everyones taste (Brits abroad I suppose). My daughter complained about eggs scrambled with no milk. Sausages spicy. But they do a full English or continental breakfast. Lots of yoghurt, breads, toast, jam and marmalade.
Kids buffet etc., The meats are dry fried in front of you, and there is often a que. But there are alot of fish meals, pasta and always chips if you are an addict.
I didn't appreciate the racist comments from a previous review regarding Scottish people at the hotel. I'm Scottish, and I neither swear nor take alcohaulic drinks. I did not see any of this kind of behaviour in the restraunt. However we had an English family above us who came home very drunk every night, and one night had a nasty brawl. Thomas Cook rep made sure it didn't happen again. No matter what nationality people are, sometimes the all inclusive boozers go a but daft, with the free drink. Didn't mind them getting drunk and having a good time, but not brawling and terrrifying the kids.
There are lots of free juices or alcohaulic beverages free throughout the day and the icecream is excellent. Lots of flavours!! Didn't sample the entertainment cause we are tee total. So can't comment.
The staff are very friendly. If its a cheap holiday with value for money you are looking for, this is the one. YOu could stay at the hotel and not bother going out if it's hot enough. I would say though, we went at Christmas and the pool water was so cold, my little boys lips went blue. It wasn't heated then, so beware. We are going back again in July.
However when you get out of the hotel and visit the resort, you feel the difference in the temperatures, as you are out of the shade and it's much warmer.
The hotel and pool are kept spotlessly clean with an army of cleaners, busy morning and evening. Lots of clean bed linen. Only one scanty pillow each in our dungeon room though. Furniture shabby but functional. Balcony lovley with a small clothes drying area and garden furniture. Hotel has laundry facilities when working. Dryer out of order when we were there.
The foods not to everyones taste (Brits abroad I suppose). My daughter complained about eggs scrambled with no milk. Sausages spicy. But they do a full English or continental breakfast. Lots of yoghurt, breads, toast, jam and marmalade.
Kids buffet etc., The meats are dry fried in front of you, and there is often a que. But there are alot of fish meals, pasta and always chips if you are an addict.
I didn't appreciate the racist comments from a previous review regarding Scottish people at the hotel. I'm Scottish, and I neither swear nor take alcohaulic drinks. I did not see any of this kind of behaviour in the restraunt. However we had an English family above us who came home very drunk every night, and one night had a nasty brawl. Thomas Cook rep made sure it didn't happen again. No matter what nationality people are, sometimes the all inclusive boozers go a but daft, with the free drink. Didn't mind them getting drunk and having a good time, but not brawling and terrrifying the kids.
There are lots of free juices or alcohaulic beverages free throughout the day and the icecream is excellent. Lots of flavours!! Didn't sample the entertainment cause we are tee total. So can't comment.
The staff are very friendly. If its a cheap holiday with value for money you are looking for, this is the one. YOu could stay at the hotel and not bother going out if it's hot enough. I would say though, we went at Christmas and the pool water was so cold, my little boys lips went blue. It wasn't heated then, so beware. We are going back again in July.
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- Date of Holiday:Dec 2007
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Like many others I was almost... "
Submitted By: Mr T Smith
Like many others I was almost dreading visiting the Villa Tagoro after reading some of the reviews but no way is the place as awful as some make out.
The reception staff are brilliant and very helpful, the rooms are immaculately clean and spacious, and the food is what you'd expect for the price you pay for this Apart Hotel.
Breakfasts are by far the best meal of the day as you can get a full english or continental breakfast.
Lunch and dinner is plentiful and there is a good selection but to be perfectly honest it gets a bit repetitive. This wasn't a problem for us as we like to eat out and we budgeted for nice meals out a lot. In future I'll just do B&B, but for a family on a budget the hotel is acceptable for the price.
When we were at the hotel the only moaners were a large group of slobs in the mould of Wayne and Waynetta who resembled what you'd expect from Gorbels area of Glasgow. You know the sort. An example of them being how Waynetta couldn't resist mouthing off how "the food is F**king disgusting" for those in the vicinity to hear her highly intelligent views on meals. No doubt the slob clan were connoisseurs on deep fried pizza and battered mars bars.
I can only assume the moaners on here are equally as uncouth, or as Americans would describe them - trailer park trash.
The location of the hotel is brilliant. About 100 yards down the hill (which is not steep) is Las Americas newest shopping centre with quality shops and restaurants. Shop here and eat here and you won't go wrong as there are none of the conning camera shop owners etc. All these quality shops display prices on their goods! Anyone who's been to Americas will appreciate this and will avoid the "camera shops" owned by asians as they are out to con you and are all owned by the same people...
With the hotel being on the other side of the motorway (there's no noise or any problem connected) it's an ideal place to stay if you want to hire a car - like we did. Parking is no problem at all. If you just want a pool/beach holiday then that's great too as there's a free bus which is punctual and reliable and if you do need at taxi it's only about 6 euros to Playa and 10 euros to Los Cristianos. Why choose a high rise hotel in Playa with the riff raff when you stay in a smart area and not be impeded by the location?
So in summary the hotel is not the Ritz, but it's clean and it's reasonably priced and fantastic for families. Airtours have downgraded it to 3 star which is great as it means we can all go again cheaper so the Scottish slobs and their ilk have done one good thing with their moaning. I just hope they don't return and revert back to hotels in the centre of Las Americas with the rest of the great unwashed.
Best not mention the entertainment though as it really is cringe worthy for anyone with a mental age over 5. I guess the clan thoroughly enjoyed that though.
The reception staff are brilliant and very helpful, the rooms are immaculately clean and spacious, and the food is what you'd expect for the price you pay for this Apart Hotel.
Breakfasts are by far the best meal of the day as you can get a full english or continental breakfast.
Lunch and dinner is plentiful and there is a good selection but to be perfectly honest it gets a bit repetitive. This wasn't a problem for us as we like to eat out and we budgeted for nice meals out a lot. In future I'll just do B&B, but for a family on a budget the hotel is acceptable for the price.
When we were at the hotel the only moaners were a large group of slobs in the mould of Wayne and Waynetta who resembled what you'd expect from Gorbels area of Glasgow. You know the sort. An example of them being how Waynetta couldn't resist mouthing off how "the food is F**king disgusting" for those in the vicinity to hear her highly intelligent views on meals. No doubt the slob clan were connoisseurs on deep fried pizza and battered mars bars.
I can only assume the moaners on here are equally as uncouth, or as Americans would describe them - trailer park trash.
The location of the hotel is brilliant. About 100 yards down the hill (which is not steep) is Las Americas newest shopping centre with quality shops and restaurants. Shop here and eat here and you won't go wrong as there are none of the conning camera shop owners etc. All these quality shops display prices on their goods! Anyone who's been to Americas will appreciate this and will avoid the "camera shops" owned by asians as they are out to con you and are all owned by the same people...
With the hotel being on the other side of the motorway (there's no noise or any problem connected) it's an ideal place to stay if you want to hire a car - like we did. Parking is no problem at all. If you just want a pool/beach holiday then that's great too as there's a free bus which is punctual and reliable and if you do need at taxi it's only about 6 euros to Playa and 10 euros to Los Cristianos. Why choose a high rise hotel in Playa with the riff raff when you stay in a smart area and not be impeded by the location?
So in summary the hotel is not the Ritz, but it's clean and it's reasonably priced and fantastic for families. Airtours have downgraded it to 3 star which is great as it means we can all go again cheaper so the Scottish slobs and their ilk have done one good thing with their moaning. I just hope they don't return and revert back to hotels in the centre of Las Americas with the rest of the great unwashed.
Best not mention the entertainment though as it really is cringe worthy for anyone with a mental age over 5. I guess the clan thoroughly enjoyed that though.
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- Date of Holiday:Dec 2007
- Board Basis:All Inclusive
- Tour Operator:Airtours
" Food and cleanliness great, but other... "
Submitted By: Mrs M Wride
Food and cleanliness great, but other aspects disappointing. Patio tables and chairs in 90% of the bar, and the others tatty. Very little entertainment before 10.00 pm. No lounge to sit in, in fact no quiet areas. Help yourself bar of soft drinks near the small pool not available. Staff very helpful and polite but the restaurant was very stuffy and hot.
Information sheets said towels will be removed from sun loungers if not in use, but this did not happen and many beds were booked by some before they had had breakfast. The breakfast bar in our room was covered in stick on fabric, making it look old and scruffy. We certainly would not return.
Information sheets said towels will be removed from sun loungers if not in use, but this did not happen and many beds were booked by some before they had had breakfast. The breakfast bar in our room was covered in stick on fabric, making it look old and scruffy. We certainly would not return.
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- Date of Holiday:Dec 2006
- Board Basis:All Inclusive
- Tour Operator:Airtours
" Read all these reviews before I went... "
Submitted By: Mr P Smith
Read all these reviews before I went in November, was a little worried until I got there. The people who hated the hotel need to get out more. Me and my family, 2 boys aged 9 and 4, loved it.
The rooms were massive and cleaned every day. The pool bar and the pub were brill and staff very friendly and polite. The entertainment team were amazing and couldn’t do enough for the kids (and adults too), and after only 2 days knew both my kids names off by heart, which impressed my youngest.
The food was fine and varied could do with more choice at the kids buffet though. Would recommend this hotel to any family as we are returning again next year, but for a fortnight instead of a week, we liked it that much.
The rooms were massive and cleaned every day. The pool bar and the pub were brill and staff very friendly and polite. The entertainment team were amazing and couldn’t do enough for the kids (and adults too), and after only 2 days knew both my kids names off by heart, which impressed my youngest.
The food was fine and varied could do with more choice at the kids buffet though. Would recommend this hotel to any family as we are returning again next year, but for a fortnight instead of a week, we liked it that much.
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- Date of Holiday:Nov 2007
- Board Basis:All Inclusive
- Tour Operator:MyTravel
" We visited the resort during the half... "
Submitted By: Mr A Ruskin
We visited the resort during the half term break and found that as this was our first package holiday as a family the whole week was excellent. The reception staff were friendly and efficient and explained fully the resort services (safe, tv options etc).
Our apartment was quiet and had a sea view which was great, there were a few cobwebs under the furniture but nothing to get upset about.
The restaurant staff were friendly and very efficient and the food was varied and always hot and of a good quality. The free drinks were fine, San Miguel for the beer drinkers and Coke machines for the kids and in the evening at the main bar you even got your beer in a pint pot and yes you could have as much as you wanted (At the small pool the drinks were all self service, how could you go wrong!).
The cleaning staff were excellent the room was serviced every day and the pool areas were cleaned by a small army of cleaning staff every morning.
As for the entertainment, yes they mimed to tracks but so do the Spice Girls and most other groups you see on the telly and they get paid a fortune! Take the entertainment for what it is, a hard working group of young people there to keep the kids happy which they seemed to do.
Yes we have booked to go back next year and if it is as good as this year we won't be complaining.
Our apartment was quiet and had a sea view which was great, there were a few cobwebs under the furniture but nothing to get upset about.
The restaurant staff were friendly and very efficient and the food was varied and always hot and of a good quality. The free drinks were fine, San Miguel for the beer drinkers and Coke machines for the kids and in the evening at the main bar you even got your beer in a pint pot and yes you could have as much as you wanted (At the small pool the drinks were all self service, how could you go wrong!).
The cleaning staff were excellent the room was serviced every day and the pool areas were cleaned by a small army of cleaning staff every morning.
As for the entertainment, yes they mimed to tracks but so do the Spice Girls and most other groups you see on the telly and they get paid a fortune! Take the entertainment for what it is, a hard working group of young people there to keep the kids happy which they seemed to do.
Yes we have booked to go back next year and if it is as good as this year we won't be complaining.
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
" Mediocre hotel- bit shabby and... "
Submitted By: Mr J Coleman
Mediocre hotel- bit shabby and they're a bit tight. Would go there again if it was super cheaps. Not bad if you just want to relax and can afford to eat out and get cabs into town.
Good Points:
Booze was not watered down and they were v.friendly with the portions.
Very Clean.
Food that was there was nice, fresh and generally plenty of.
Free Bus was pretty reliable and handy.
Bad Points:
Its 70's/80's and could do with an overhaul.
Entertainment team were really poor, they were trying their best but they had no budget and old disco equipment etc and it was dire. For the under 5's fine but adults go elsewhere. They had a snake man in one night and some Brazilian acrobatics hired in and they were both really good but the rest of the week, go elsewhere!
Location is miles away from any nightlife/shops and you have to cross a motorway to get there.
Not enough sunbeds for the number of visitors and the hotel is crammed into a small space.
Broken air con in the restaurant bit sweaty midday, and the food was very samey. I’ll eat anything and there was chips and pizza and bits for the kids but I don’t think I could of gone two weeks.
There was talk of "Dungeon Rooms" and I was a bit wary of that and I’m not sure if we got one. The room was dark and had wooden slat windows that opened about an inch. The rooms were long and the sun came from the patio at the other end. If these were the dungeon rooms there not that bad as I was generally impressed with the room.
What I was NOT impressed with was the broken air con and the pool of water you had to jump to get into the room. The toilet was also broken. They did fix these things the next day but they are BASIC things that should have been put right before we were put in the room.
I’ve been to about 20 3* 4* resorts across the globe and this was not a great one. If you’re going to Tenerife I would recommend the RIU resort down the road, both the RIU hotels I have been to have been fantastic!
Good Points:
Booze was not watered down and they were v.friendly with the portions.
Very Clean.
Food that was there was nice, fresh and generally plenty of.
Free Bus was pretty reliable and handy.
Bad Points:
Its 70's/80's and could do with an overhaul.
Entertainment team were really poor, they were trying their best but they had no budget and old disco equipment etc and it was dire. For the under 5's fine but adults go elsewhere. They had a snake man in one night and some Brazilian acrobatics hired in and they were both really good but the rest of the week, go elsewhere!
Location is miles away from any nightlife/shops and you have to cross a motorway to get there.
Not enough sunbeds for the number of visitors and the hotel is crammed into a small space.
Broken air con in the restaurant bit sweaty midday, and the food was very samey. I’ll eat anything and there was chips and pizza and bits for the kids but I don’t think I could of gone two weeks.
There was talk of "Dungeon Rooms" and I was a bit wary of that and I’m not sure if we got one. The room was dark and had wooden slat windows that opened about an inch. The rooms were long and the sun came from the patio at the other end. If these were the dungeon rooms there not that bad as I was generally impressed with the room.
What I was NOT impressed with was the broken air con and the pool of water you had to jump to get into the room. The toilet was also broken. They did fix these things the next day but they are BASIC things that should have been put right before we were put in the room.
I’ve been to about 20 3* 4* resorts across the globe and this was not a great one. If you’re going to Tenerife I would recommend the RIU resort down the road, both the RIU hotels I have been to have been fantastic!
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- Date of Holiday:Oct 2007
- Board Basis:All Inclusive
- Tour Operator:Thomas Cook
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