Sandals Royal Caribbean Hotel, Montego Bay, Jamaica
Hotel Information
Recent Price: £378
Hotel Class:
Hotel Description:
A very popular, elegant, deluxe all inclusive resort where you can be as relaxed or as active as you choose. (For Couples aged 18 or over) loading...
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Sandals Royal Caribbean Hotel Reviews
" I can honestly say that as soon as we... "
Submitted By: Mrs C.L. Sloma-Carroll
I can honestly say that as soon as we stepped off the plane in Jamaica we were treated with kindness and respect that is often very hard to find in the USA.
My husband and I were there to celebrate our honeymoon and to relax after the hectic planning of the past year. We were looking forward to doing absolutely nothing but having an enjoyable time.
First let me say this. Our Butlers Adia and Ellis are the main reason our stay here was so great. They made every moment, a moment to remember including noticing our specific likes and dislikes without us even having to tell them and doing little things for us like bringing us cold drinks at the pool at the exact time we were thinking we were thirsty. It was like they could see our next wish before we even thought of it, putting flowers on the deck chairs they reserved for us at the pool and sprinkling petals all over the tablecloth the first night we were there and enjoyed a candlelight dinner in our suite. They both came to our room in a moments notice and were always there to escort us to anything we wished to do. We had a beautiful picnic lunch on the private island on one of the Cabana beds which was fully sheeted with crisp sheets and pillows. So romantic, so sweet and so comforting. Like I said in the title.....it was as if we found Heaven.
Both Adia and Ellis were so kind and polite but mostly they were friendly and knew when we wanted to talk and knew when we wanted to be alone. We spent 8 days there and by the last day it was like we were leaving good friends and promised to return soon and made it known that it was because of them that we would be returning.
I have a slight disability after having back surgeries a number of times and was very pleased with the care and consideration they gave to me without me having to ask. They did not make me feel awkward at all (as a lot of people here in the US do) and were always asking if they could do anything to make me feel better and even doing things before I would ask such as having extra towels on the chairs for padding and lots of big fluffy pillows in the room for me.
I found a couple chances to meet with the nurse on staff because of the sun and a small "trip" and he was great, polite, honest, professional and listened to me. Being a former nurse myself I know that those are all the signs of a good caregiver. This was refreshing in itself.
I have seen a lot of petty complaints on here and honestly, I could find nothing wrong with anything there. I guess if your spoiled and mean spirited you can always find something wrong with anything. Not us. We went with very high expectations and were surprised when they were met and exceeded greatly. I think that the people here who complained about things like the work on the grounds going on or the drinks being watered down are people that should not return to this place as it is too good for them.
The planes were not a problem nor was the food. I cannot imagine you wanting for a whole lot more than they offer because the choices were plentiful and the servings were very generous, I noticed that a lot of people on here complained about them watering down the drinks but the bartenders were serving shots straight from the bottle and the people were not complaining so I am sure they do not do this. My husband and I are not drinkers although I did enjoy some light draft beers and we enjoyed Ellis's non alcoholic frozen pineapple drinks at the hottest part of the day.
My Husband wanted to do some things alone and go take photos of the grounds so I decided to make an appointment at the Spa. Ellis came to the room and escorted me to the spa knowing I have a bit of trouble walking without assistance. This was so sweet of him and made my husband happy knowing I was in good hands with Ellis. I found the Spa very relaxing and took some time to have my nails done in a place that smelled like sweet lemon grass. It was a very laid back place but very professional and very serene playing music and having that fantastic aromatherapy. Charmain did a nice job on my nails and also recommended a great serum for my husbands slightly sunburned skin which was wonderful.
We did not find the people that lived on the Island to be pushy or even drug selling like we were warned about and saw on this site. In fact, we both noted a lot of hard working people trying to make an honest living doing some kind of craft they were good at. Something a lot of Americans have forgotten how to do which is very sad.
I have no idea what they pay the butlers there, but they need to know that Adia and Ellis are priceless employees and they should be rewarded by the management here for keeping their guests returning year after year. It would be a shame if they were coaxed into another job by more money so I hope they know just what gems of employees that these two are and reward them for their great service and their beautiful, wonderful selfless acts of kindness and consideration.
I am going to be posting a similar review at the disability sites I am involved in as it is always great to know that there are places such as this that allow anyone to come and enjoy themselves without feeling limits on their activities and also by knowing their needs will be taken care of to the best of their abilities. While I was there I noted a couple people in wheelchairs and another man who was having trouble walking and all three like me were having a great time just being themselves and not trying to hide their disabilities. They also were doing things I bet they never thought they could ever do again which made the joy in their hearts show on their faces. I felt the very same way. Such joy at such a beautiful place. It was heart-warming.
I can quite honestly say that there was nothing with this resort to find fault with. It did rain almost every day we were there but the wonderful thing was it only lasted an hour or less and then it would clear up. It did not even bother most of the people on the beaches or at the pools because very few left most enjoyed the slight cooling of the afternoon or evening rain. If all you want to party and get drunk, this is not the place for you. If you want to be treated well, relax, enjoy yourself be alone at times and be with other adults when you feel the need to socialize this is the place to be.
And before I go I need to say Thank you to Ellis and Adia, from the bottom of my heart. I hope you and the your employers get to see this so they know what kind of service you provide and the caring, compassion and love at which you serve it at.
Heaven, I think I found it at Sandals Royal Caribbean and I think Adia and Ellis were the angels. "smile" Can't wait to return!!!!!
My husband and I were there to celebrate our honeymoon and to relax after the hectic planning of the past year. We were looking forward to doing absolutely nothing but having an enjoyable time.
First let me say this. Our Butlers Adia and Ellis are the main reason our stay here was so great. They made every moment, a moment to remember including noticing our specific likes and dislikes without us even having to tell them and doing little things for us like bringing us cold drinks at the pool at the exact time we were thinking we were thirsty. It was like they could see our next wish before we even thought of it, putting flowers on the deck chairs they reserved for us at the pool and sprinkling petals all over the tablecloth the first night we were there and enjoyed a candlelight dinner in our suite. They both came to our room in a moments notice and were always there to escort us to anything we wished to do. We had a beautiful picnic lunch on the private island on one of the Cabana beds which was fully sheeted with crisp sheets and pillows. So romantic, so sweet and so comforting. Like I said in the title.....it was as if we found Heaven.
Both Adia and Ellis were so kind and polite but mostly they were friendly and knew when we wanted to talk and knew when we wanted to be alone. We spent 8 days there and by the last day it was like we were leaving good friends and promised to return soon and made it known that it was because of them that we would be returning.
I have a slight disability after having back surgeries a number of times and was very pleased with the care and consideration they gave to me without me having to ask. They did not make me feel awkward at all (as a lot of people here in the US do) and were always asking if they could do anything to make me feel better and even doing things before I would ask such as having extra towels on the chairs for padding and lots of big fluffy pillows in the room for me.
I found a couple chances to meet with the nurse on staff because of the sun and a small "trip" and he was great, polite, honest, professional and listened to me. Being a former nurse myself I know that those are all the signs of a good caregiver. This was refreshing in itself.
I have seen a lot of petty complaints on here and honestly, I could find nothing wrong with anything there. I guess if your spoiled and mean spirited you can always find something wrong with anything. Not us. We went with very high expectations and were surprised when they were met and exceeded greatly. I think that the people here who complained about things like the work on the grounds going on or the drinks being watered down are people that should not return to this place as it is too good for them.
The planes were not a problem nor was the food. I cannot imagine you wanting for a whole lot more than they offer because the choices were plentiful and the servings were very generous, I noticed that a lot of people on here complained about them watering down the drinks but the bartenders were serving shots straight from the bottle and the people were not complaining so I am sure they do not do this. My husband and I are not drinkers although I did enjoy some light draft beers and we enjoyed Ellis's non alcoholic frozen pineapple drinks at the hottest part of the day.
My Husband wanted to do some things alone and go take photos of the grounds so I decided to make an appointment at the Spa. Ellis came to the room and escorted me to the spa knowing I have a bit of trouble walking without assistance. This was so sweet of him and made my husband happy knowing I was in good hands with Ellis. I found the Spa very relaxing and took some time to have my nails done in a place that smelled like sweet lemon grass. It was a very laid back place but very professional and very serene playing music and having that fantastic aromatherapy. Charmain did a nice job on my nails and also recommended a great serum for my husbands slightly sunburned skin which was wonderful.
We did not find the people that lived on the Island to be pushy or even drug selling like we were warned about and saw on this site. In fact, we both noted a lot of hard working people trying to make an honest living doing some kind of craft they were good at. Something a lot of Americans have forgotten how to do which is very sad.
I have no idea what they pay the butlers there, but they need to know that Adia and Ellis are priceless employees and they should be rewarded by the management here for keeping their guests returning year after year. It would be a shame if they were coaxed into another job by more money so I hope they know just what gems of employees that these two are and reward them for their great service and their beautiful, wonderful selfless acts of kindness and consideration.
I am going to be posting a similar review at the disability sites I am involved in as it is always great to know that there are places such as this that allow anyone to come and enjoy themselves without feeling limits on their activities and also by knowing their needs will be taken care of to the best of their abilities. While I was there I noted a couple people in wheelchairs and another man who was having trouble walking and all three like me were having a great time just being themselves and not trying to hide their disabilities. They also were doing things I bet they never thought they could ever do again which made the joy in their hearts show on their faces. I felt the very same way. Such joy at such a beautiful place. It was heart-warming.
I can quite honestly say that there was nothing with this resort to find fault with. It did rain almost every day we were there but the wonderful thing was it only lasted an hour or less and then it would clear up. It did not even bother most of the people on the beaches or at the pools because very few left most enjoyed the slight cooling of the afternoon or evening rain. If all you want to party and get drunk, this is not the place for you. If you want to be treated well, relax, enjoy yourself be alone at times and be with other adults when you feel the need to socialize this is the place to be.
And before I go I need to say Thank you to Ellis and Adia, from the bottom of my heart. I hope you and the your employers get to see this so they know what kind of service you provide and the caring, compassion and love at which you serve it at.
Heaven, I think I found it at Sandals Royal Caribbean and I think Adia and Ellis were the angels. "smile" Can't wait to return!!!!!
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- Date of Holiday:Jul 2007
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
" Myself and my husband stayed here for... "
Submitted By: Mrs E Higgins
Myself and my husband stayed here for a late honeymoon and all I can say is what a complete waste of money. The room was nice but as soon as we walked out of the back door we were greeted by a huge blubbering sewage works which used to fill our room will a pungent aroma every night.
The food was disgusting. The staff were arrogant and unwilling to help. Every day on the beach we were offered drugs by ten or twelve local men who would harass us all day everyday.
There was no way of relaxing on the beach or strolling hand in hand as they show you on the sandals adverts because these men would just follow us up and down the beach shouting and whistling for us to buy some things that they had made.
They would often get the hotel staff to ask guests for cigarettes for them of which they did on several occasions. I thought that I would go to the Caribbean and feel relaxed and in paradise instead I felt stressed and it really was a hotel from hell.
The food was disgusting. The staff were arrogant and unwilling to help. Every day on the beach we were offered drugs by ten or twelve local men who would harass us all day everyday.
There was no way of relaxing on the beach or strolling hand in hand as they show you on the sandals adverts because these men would just follow us up and down the beach shouting and whistling for us to buy some things that they had made.
They would often get the hotel staff to ask guests for cigarettes for them of which they did on several occasions. I thought that I would go to the Caribbean and feel relaxed and in paradise instead I felt stressed and it really was a hotel from hell.
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- Date of Holiday:Jan 2007
- Board Basis:All Inclusive
- Tour Operator:Virgin
The Good:
The food-Buffet breakfast or continental to your room, buffet lunch and a la carte dinner, all served by the friendliest of staff
The drinks-A Variety of alcoholic and non alcoholic drinks
The staff-They were absolutely fantastic, the staff are so friendly, and you can really tell that they enjoy their jobs
The pools-There was loads
The bad:
The sea side sellers-There are some guys that paddle their boats up and down the beach side in the sea trying to sell stuff which can get a bit annoying
The airport transfer-This is not inclusive, and they expect tips!