I would agree that the general state of the hotel is tired. However it is in a good location.
The staff are English, very helpful and friendly. We had a large 4 bedded room on the 3rd floor with a south facing balcony with amazing views. The bathroo... read more

Had an excellent ski holiday at this hotel over the Christmas period.

Staff were all very friendly & helpful.

Food - choice of 2/3 from each course.
Only downside was the childrens menu could only be cooked/served at 5.30pm... read more

We stayed here in March 2007 with our 1 and half year old daughter. The hotel in general is a little scruffy - I would say definitely at the low end of the 3* rating.

The room was great - on the first floor with lots of room, a balcony, and a... read more

Whilst the hotel was a bit scruffy and sometimes a bit dis-organised, we thought the food was good for both adults and children.

However the main reason for writing this review is to praise the Crystal staff who looked after our 1yr old monst... read more

Agree with previous 2 reviews but would add the following points:

1. Family rooms now on 1st floor, just above the dining room, so quite handy.

2. Kids food not so good.

3. Kids clubs all fantastic, Pyjama Club in th... read more

We stayed in a very nice family room on the top floor, with a lovely view. Some of the other rooms which faced the road were noisy when people returned from bars at night. The food and service were excellent, as was the kids club which is in the basement ... read more

Very nice hotel, a little basic, the food was excellent and the service was very good.

The hotel itself was at the top of “21” hairpin bends which was a little hair-raising, but fun !! The views from the hotel room were amazing.
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