Parque Mourabel Apartments, Vilamoura, Portugal
Hotel Information
Recent Price: £31
Hotel Class:
Hotel Description:
Park Mourabel & Oasis Village apartment units are located in Vilamoura, the most popular tourist resort in the Algarve. They are ideal for those people who are looking for a quiet and relaxing holiday but also want to enjoy all the facilities that Vilamoura has to offer. Falesia beach is only 1.8 kms away and easily reached by courtesy bus and nearby guests can also find a commercial area with all kind of shops, cafeterias, restaurants and bars. loading...
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Parque Mourabel Apartments Reviews
" Im surprised at some of the negative... "
Submitted By: Mr SA Hodgkinson
Im surprised at some of the negative comments about the Mourabel!!
As a fairly basic accommodation 3 Star apartments im not really sure what some people expect!!!
Took about half an hour from Faro airport. We arrived early and we were checked in well before the check in time and the staff did everything possible to look after us and get our holiday started promptly.
Everybody within the hotel company was pleasant, friendly and helpful.
The Accomodation in PE DO LAGO (block B) was clean, tidy and comfortable on arrival.
Large living room area with tidy balcony looking over our pool which was always clean and only used by those within the PE DO LAGO block. A superb touch.
The kitchen was clean and tidy, fridge worked , kettle worked , oven worked, iron worked (although the ironing board had seen better days).
The bathroom was clean and decent. No dirt no hair in the bath. Just clean and tidy. The shower was a basic shower head attachment that worked with no problems.
Gave a very good shower clean i must say.
The maids changed towels and cleaned every day except Sunday.
The bedroom was a decent size for 2 people although no double bed only singles. The beds were made with single clean white sheets (enough because it was WAY to hot) and there were 2 pillows per bed.
the apartments were quiet, even tho it was a family centred type of accommodation. The gardens were well looked after and looked nice, the pool had plenty of space to lie by. Plenty of sun loungers. It was protected and felt very private and exclusive.
A key was required to enter the pool to ensure locals couldnt enter.
As a fairly basic accommodation 3 Star apartments im not really sure what some people expect!!!
Took about half an hour from Faro airport. We arrived early and we were checked in well before the check in time and the staff did everything possible to look after us and get our holiday started promptly.
Everybody within the hotel company was pleasant, friendly and helpful.
The Accomodation in PE DO LAGO (block B) was clean, tidy and comfortable on arrival.
Large living room area with tidy balcony looking over our pool which was always clean and only used by those within the PE DO LAGO block. A superb touch.
The kitchen was clean and tidy, fridge worked , kettle worked , oven worked, iron worked (although the ironing board had seen better days).
The bathroom was clean and decent. No dirt no hair in the bath. Just clean and tidy. The shower was a basic shower head attachment that worked with no problems.
Gave a very good shower clean i must say.
The maids changed towels and cleaned every day except Sunday.
The bedroom was a decent size for 2 people although no double bed only singles. The beds were made with single clean white sheets (enough because it was WAY to hot) and there were 2 pillows per bed.
the apartments were quiet, even tho it was a family centred type of accommodation. The gardens were well looked after and looked nice, the pool had plenty of space to lie by. Plenty of sun loungers. It was protected and felt very private and exclusive.
A key was required to enter the pool to ensure locals couldnt enter.
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Cosmos
" Having just returned we find it... "
Submitted By: Mrs C Frost
Having just returned we find it staggering to read the varied reviews, it seems this is a place of extremes!
Well our experience has been exceptionally positive; the apartment was exceptionally clean and very spacious benefitting from a meticulous daily service. All staff were very friendly and helpful, we were made very welcome without feeling intruded upon. The food (HB menu) was most enjoyable with a good mixture of traditional Portugese dishes and those catering for other nationalities appropriate to the hotel guest catchment.
The only complaint is that we were unable to check in until 4p.m which we didn't realise unitl arrival at 12noon, however we were able to appropriatly store our luggage and return later. Also had we have read these reviews prior to departure we may have known.
We see from previous comments that persons have noted that the sunbeds didn't have parasols - We'd agree with this, however all sunbeds are in a well maintained garden with various trees and shrubs which offer natural shade, all it takes is the ability to move the sunbed. Should you want the Hilton where Parasols festoon the environment or you need someone to move your sunbed then pay for the Hilton!
We have a three year old child, who was made very welcome and catered for well with a good childrens menu as well as having the option to have anything off the HB menu, nothing was too much trouble, including providing us with a selection of rolls, jams etc to take for breakfast when our flight departure time was pre breakfast.
Having a child, Minibus travel to and from the beach or marina was extremly useful however it was only a 30min walk to either (including child carrying time)
We have no hesitation in reccommending this hotel complex, hoping you have as an enjoyable holiday as us.
Well our experience has been exceptionally positive; the apartment was exceptionally clean and very spacious benefitting from a meticulous daily service. All staff were very friendly and helpful, we were made very welcome without feeling intruded upon. The food (HB menu) was most enjoyable with a good mixture of traditional Portugese dishes and those catering for other nationalities appropriate to the hotel guest catchment.
The only complaint is that we were unable to check in until 4p.m which we didn't realise unitl arrival at 12noon, however we were able to appropriatly store our luggage and return later. Also had we have read these reviews prior to departure we may have known.
We see from previous comments that persons have noted that the sunbeds didn't have parasols - We'd agree with this, however all sunbeds are in a well maintained garden with various trees and shrubs which offer natural shade, all it takes is the ability to move the sunbed. Should you want the Hilton where Parasols festoon the environment or you need someone to move your sunbed then pay for the Hilton!
We have a three year old child, who was made very welcome and catered for well with a good childrens menu as well as having the option to have anything off the HB menu, nothing was too much trouble, including providing us with a selection of rolls, jams etc to take for breakfast when our flight departure time was pre breakfast.
Having a child, Minibus travel to and from the beach or marina was extremly useful however it was only a 30min walk to either (including child carrying time)
We have no hesitation in reccommending this hotel complex, hoping you have as an enjoyable holiday as us.
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- Date of Holiday:Aug 2008
- Board Basis:Half Board
- Tour Operator:Booked Independently
" Having just returned from Parque... "
Submitted By: Mrs J Woolley
Having just returned from Parque Mourabel my husband and I feel very relaxed and chilled out after an 11 night stay at this accomodation.On our arrival we were informed we would be at the complex just around the corner (Pe de lago) we were not expecting this but went to see apartment which left a lot to be desired ,toilet not secure enough on wall, kitchen and bathroom VERY dated (although kitchen did have good sized decent fridge/freezer) .Although the pool area was very nice this did not compensate for the apartment.We spoke to the reception who informed us we would have to stay there the first night and would let us view an apartment at the Parque Mourabel the following day which we did .The apartment we were shown was on the 4th floor overlooking the pool which had sufficient sunbeds but no parasols which was a bit unfortunate as the weather was fabulous and apartment also had stunning views.It had a new kitchen with good sized fridge/freezer and also a new bathroom (what a contrast).We did accept this apartment. Noise was not an issue at any time of day or night. 2 supermarkets close by made eating in a good option but the restaurants at the Marina were brilliant with such a lot of different choices of cuisine to decide between (most with lovely views over looking the Marina) and not that expensive even with a bottle of wine.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Cosmos
" well after reading the reviews i cant... "
Submitted By: Mr C Moore
well after reading the reviews i cant believe no one has mentioned the pigeons and there poo!
they were everywhere a few years back when we went! there was even a pigeon nest with eggs in on our balcony, and the apartment next door which we over looked seemed derelict and you couldnt see the balcony floor for pigeon poo.
the cleaners came in swept the apartment and the balcony but to our horror no-one moved the nest.
the pool didnt get cleaned and in the corner was like a dirty oily scum floating on the top.
beware of the door locks to the front doors of the apartments, ours jammed a few times. twice the lock jammed and we couldnt open it. another few times it jammed and we couldnt lock our door. we had to get assistance from reception.
they sent a lad who looked very young with a hammer
and he just proceeded to bash the lock. until it free,d.
i,d advise no1 to leave valuables in there rooms un attended. and while we were there an elderly gent at a near by apartment we bumped into had been burgled while he was asleep, in the night.
so the area is a little rough in my opinion also graffiti tags were dotted around the area near to the hotel,
the food at the hotel was average but reasonably priced.
there was no entertainment,
all in all i,d say the place needs knocking down, its old and way past its best.
had literally.
also on our last day we put our bags in the hands of the reception desk staff while we spent our last hours in town.
on returning home there were several items missing from our bags.
i cannot blame the hotel staff as many people handled our bags inbetween.
but the items were 400 cigarettes 1 bottle of local liquor and 1 packet of cookies.
(strange)
my advice is avoid this place like the plague, unless your mega skint and they offer you a holiday for 10p
they were everywhere a few years back when we went! there was even a pigeon nest with eggs in on our balcony, and the apartment next door which we over looked seemed derelict and you couldnt see the balcony floor for pigeon poo.
the cleaners came in swept the apartment and the balcony but to our horror no-one moved the nest.
the pool didnt get cleaned and in the corner was like a dirty oily scum floating on the top.
beware of the door locks to the front doors of the apartments, ours jammed a few times. twice the lock jammed and we couldnt open it. another few times it jammed and we couldnt lock our door. we had to get assistance from reception.
they sent a lad who looked very young with a hammer
and he just proceeded to bash the lock. until it free,d.
i,d advise no1 to leave valuables in there rooms un attended. and while we were there an elderly gent at a near by apartment we bumped into had been burgled while he was asleep, in the night.
so the area is a little rough in my opinion also graffiti tags were dotted around the area near to the hotel,
the food at the hotel was average but reasonably priced.
there was no entertainment,
all in all i,d say the place needs knocking down, its old and way past its best.
had literally.
also on our last day we put our bags in the hands of the reception desk staff while we spent our last hours in town.
on returning home there were several items missing from our bags.
i cannot blame the hotel staff as many people handled our bags inbetween.
but the items were 400 cigarettes 1 bottle of local liquor and 1 packet of cookies.
(strange)
my advice is avoid this place like the plague, unless your mega skint and they offer you a holiday for 10p
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- Date of Holiday:Feb 2006
- Board Basis:Self Catering
- Tour Operator:Cosmos
" Please don't waste your money!! My... "
Submitted By: Miss L Hudson
Please don't waste your money!! My partner & I have just come back from Vilamoura, staying at Parque Mourabel,how glad we are to be home! Both of us have spent much less and got so much more from a holiday. The accomodation is so so old fashioned, the bed so tiny, the bath was filthy, big cracks in the bathroom tiles, generally in need of a good spruce up. This I think they are beginning to do, as on arrival having been told we couldnt check in till 12pm,.....4pm, still waiting we were told we could have an alternative room, so we did, we heard it before we saw it, circular saws, drills, the dust and smoke alone, our room was between 2 apartments being refurbished, we took one look in the door, took a few photo's to take home & laugh about, & back to reception we went, to wait for our original room, it was honestly that bad! We got the impression many of the apartments are privatly owned, as the one we stayed in was up for sale, they had obviously tried to have a go at tidying things up, painting the floor terracotta... we know this as we still have orange feet & socks.
Overall, we were sorely dissapointed with the accomodation, my recommendation, stay away, I think perhaps somewhere a little closer to the marina would suit a lot of people but I don't think we will be returning there again!
Overall, we were sorely dissapointed with the accomodation, my recommendation, stay away, I think perhaps somewhere a little closer to the marina would suit a lot of people but I don't think we will be returning there again!
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" We stayed in the Oasis Village part... "
Submitted By: Mr RJ Bennett
We stayed in the Oasis Village part of the complex. The resort was very nice. apartments OK, Nice pool, good restaurant, local shops, restaurants, 4 euro taxi ride to the marina. The only down side which put a bit of a dampener on the holiday was having a mobile phone and digital camera stolen from our apartment. Both items were well hidden and to find them someone would have had to rummage through all our belongings. We were on the 2nd floor and the only way into the room was through the front door via key. We reported it to the receptionist as soon as we discovered it and he called in the local police straight away.The police arrived within minutes and they confirmed no sign of forced entry. So, we assume it had to be someone with a key. We assumed that someone from their management team would have paid us a visit the following morning to check on our well being but we ended up going to see them to complain. We had the usual response that it could not be any of their workforce as they have been with them for many years,etc,etc. However a very helpful lady responsible for PR activities at the resort looked after us and took us to the local police station and acted as interpreter whilst we had the relevant paperwork filled in, our thanks to this young lady for explaining the proceedure and looking after us. So I would suggest to anybody holidaying in this resort, do not leave any valuables in the apartment unattended. There are safety deposit boxes behind the reception desk for money and passports etc but are not deep enough for items like cameras.
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- Date of Holiday:Jun 2008
- Board Basis:Self Catering
- Tour Operator:Lastminute
" I went to this location with similar... "
Submitted By: Mr G Moss
I went to this location with similar caution to a previous writer to this location seeing that it had mixed views. We arrived late so that was a bad start but no fault of the hotel of course. We were the most further apartment away from the reception in the Mourabel building. When we got there it smelt a little un lived in but as we arrived at 11.20pm we just wanted to get our heads down. The apartment was for 4 and there was only two of us. The double bed was however very small and the mattress did have a slope from one side to the middle. However I can say that the single beds were very comfortable. The balcony was also enormous. The kitchen had very new cupboards and the bathroom also looked very new. However the rest of the apartment was dated walls a little dirty in places and the curtian and windown could do with updating. Also all the other windown look like the orignals and quite old. I would say that it is struggling to be a 3 star location. However we did have complimentary milk fruit and wine in the room. The bar was being refurbished at the time of our visit. Drink price were ok but bar food prices were a little high. The restaurant was ok and prices also ok. However I would definately not recommed going here in the main part of summer as the bar area was quite small. The Oasis looked as if some of the had had a recent rending improvement and not yet painted and Pe Do Lago were on the other side of the road didn't look well occupied.
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- Date of Holiday:Apr 2008
- Board Basis:Self Catering
- Tour Operator:Expedia
" My wife & I booked our first... "
Submitted By: Mr M Carpenter
My wife & I booked our first holiday abroad for many years and were a little apprehensive about Parque Mourabel considering the very mixed reviews, but the two weeks cost seemed to be excellent value so we decided to take a chance.
I can only say that we had a marvellous time during our stay there. We thought the food was above average, with three choices for all three courses on the supper menu and cooked in tasty sauces. The breakfast was pretty routine, but the friendly staff would vary it if requested.
Indeed we found the staff helpful and chatty despite some language difficulties - all goes to make the holiday.
The accomodation, one bed apartment, was spacious, clean and tidy. The bathroom and kitchen looked as though they had recently been refurbished so we were perhaps lucky there.
The room service was excellent, in fact too many cleaning visits! I agree the mattresses were hard and the beds were narrow.
We took advantage of most of the tours, (payable), that were offered as there was not a great deal to do at the complex. The Marina, beach areas, and local town were in reasonable walking distance but minibuses are available for the less mobile.
We were blessed with some glorious weather during our stay, no rain and not a cloud for ten days! Lucky? I don't know but the locals seem to think the weather pattern in the Algarve has shifted to warmer climes in March so it might be worth swapping that 4 hour flight to Teneriffe for a shorter one to Portugal.
Bad points? Not many but not a holiday for children, but for people who want to chill out from the stress and strains from work and routine life at home.
Everything is expensive in the Algarve, food, clothes and gifts. Need to shop around in Vilamoura and at nearby local towns to find the best deals. The hotel bar was fairly reasonable but not cheap. The house wine was good and cheap by the bottle! Local bar in walking distance was very good value, and Hilda our host was excellent.
Why the 8 points rating? Place could do with some decorating inside and out, night entertainment in hotel could be improved, hotel tours and transfers pricey for local areas, internet access not private.
We are looking to book again next year so we are either easier to please or we hit a good fortnight.
I can only say that we had a marvellous time during our stay there. We thought the food was above average, with three choices for all three courses on the supper menu and cooked in tasty sauces. The breakfast was pretty routine, but the friendly staff would vary it if requested.
Indeed we found the staff helpful and chatty despite some language difficulties - all goes to make the holiday.
The accomodation, one bed apartment, was spacious, clean and tidy. The bathroom and kitchen looked as though they had recently been refurbished so we were perhaps lucky there.
The room service was excellent, in fact too many cleaning visits! I agree the mattresses were hard and the beds were narrow.
We took advantage of most of the tours, (payable), that were offered as there was not a great deal to do at the complex. The Marina, beach areas, and local town were in reasonable walking distance but minibuses are available for the less mobile.
We were blessed with some glorious weather during our stay, no rain and not a cloud for ten days! Lucky? I don't know but the locals seem to think the weather pattern in the Algarve has shifted to warmer climes in March so it might be worth swapping that 4 hour flight to Teneriffe for a shorter one to Portugal.
Bad points? Not many but not a holiday for children, but for people who want to chill out from the stress and strains from work and routine life at home.
Everything is expensive in the Algarve, food, clothes and gifts. Need to shop around in Vilamoura and at nearby local towns to find the best deals. The hotel bar was fairly reasonable but not cheap. The house wine was good and cheap by the bottle! Local bar in walking distance was very good value, and Hilda our host was excellent.
Why the 8 points rating? Place could do with some decorating inside and out, night entertainment in hotel could be improved, hotel tours and transfers pricey for local areas, internet access not private.
We are looking to book again next year so we are either easier to please or we hit a good fortnight.
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- Date of Holiday:Mar 2008
- Board Basis:Half Board
- Tour Operator:Booked Independently
" i booked this hotel because it said... "
Submitted By: Mrs Sandra Mcdonald
i booked this hotel because it said disabled accessable IT WAS NOT the resaurant was down 4 steps the lifts will not take wheelchair TOO SMALL the staff were helpfull but not suitable for disabled the beds were nearly on the floor on a concrete base the bathroom too small could not get a wheelchair in there i had to eat my meals in an annex on plastic tables next to a room everybody went in to smoke
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- Date of Holiday:Feb 2008
- Board Basis:Half Board
- Tour Operator:Booked Independently
" My fiancee and I arrived at the... "
Submitted By: Mr G Lewis
My fiancee and I arrived at the resort at lunchtime. We were not expecting particularly high standards as we had read reviews made by previous holiday makers. However, although we could not check in until 4pm as our room wasn't ready, the member of staff on the counter was pleasant and helpful.
When we did get our room we were surprised at how big it was. We had only booked the holiday for two people, but the apartment could house six. We had everything we needed and clean towels were left everyday.
The apartment was a pleasant walk away from the marina, although a courtesy bus was available three times a day.
We only ate in the restauraunt once, the meal was tasty and not overpriced. All the staff we met on our holiday were polite, friendly and always very helpful. There was one family at the resort who had been staying there for 8 weeks, and she couldnt rate it enough. Same goes for us. The holiday did not cost us much, and you certainly get what you pay for, however, we got more than what we were expecting.
The only warning I would give is this. . . We stayed in Oasis Village. The apartment was huge, clean and had pleasant views. However, we were provided with a courtesy room on our final day in the Parque Mourabel side. What a difference! There was no balcony, the room smelt musty and I would not have felt comfortable using the cooker! I could not wait to get out of there! Luckily for us we were on the other side. So remember, if you are going to visit this resort, stay at Oasis Village!
When we did get our room we were surprised at how big it was. We had only booked the holiday for two people, but the apartment could house six. We had everything we needed and clean towels were left everyday.
The apartment was a pleasant walk away from the marina, although a courtesy bus was available three times a day.
We only ate in the restauraunt once, the meal was tasty and not overpriced. All the staff we met on our holiday were polite, friendly and always very helpful. There was one family at the resort who had been staying there for 8 weeks, and she couldnt rate it enough. Same goes for us. The holiday did not cost us much, and you certainly get what you pay for, however, we got more than what we were expecting.
The only warning I would give is this. . . We stayed in Oasis Village. The apartment was huge, clean and had pleasant views. However, we were provided with a courtesy room on our final day in the Parque Mourabel side. What a difference! There was no balcony, the room smelt musty and I would not have felt comfortable using the cooker! I could not wait to get out of there! Luckily for us we were on the other side. So remember, if you are going to visit this resort, stay at Oasis Village!
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- Date of Holiday:Feb 2008
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
" Do not go there. Amazed at some of... "
Submitted By: Mr P Masterson
Do not go there. Amazed at some of the favourable reviews posted. Parque Mourabel apartment was musty, dirty and very out-dated. Clearly no attempt had ever been made to clean the bird droppings from the balcony. Unfriendly manager/caretaker and family sat out late every night for chat and laughter without any consideration for paying guests. Apartments are well off the beaten track although there are a few shops and bars nearby. All in all, a very poor experience.
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- Date of Holiday:Jul 2007
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" My wife and I visited in wintertime... "
Submitted By: bigjim
My wife and I visited in wintertime (UK) and what a nice break it was.
Not a cloud in the sky - 70 degrees.
As for the hotel, although a little off the beaten track in relation to Vilamoura harbour (about 30 min walk) although the brochure said 10, the hotel was clean and the staff helpful and friendly. The food was good, with plenty of choice.
As for Vilamoura as a resort, it is ideal if you are a golfer, with at least 5 top class golf courses within walking distances, coupled with consistently good weather I would recommend both the hotel and resort.
Not a cloud in the sky - 70 degrees.
As for the hotel, although a little off the beaten track in relation to Vilamoura harbour (about 30 min walk) although the brochure said 10, the hotel was clean and the staff helpful and friendly. The food was good, with plenty of choice.
As for Vilamoura as a resort, it is ideal if you are a golfer, with at least 5 top class golf courses within walking distances, coupled with consistently good weather I would recommend both the hotel and resort.
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- Date of Holiday:Feb 2007
- Board Basis:Half Board
- Tour Operator:Portland Direct
" Well below average is all I can give... "
Submitted By: Mr I King
Well below average is all I can give it. We visited with a young child and frankly children are either not welcome or just very poorly catered for. There are no changing facilities and when I asked the staff I was told I can use the men’s toilets. Now the toilets are an experience in themselves as the smell of urine is so strong it'll make you hold your breath. I reported this on the first day and nothing was done about when we left. I guess I was supposed to change him on the urine soaked floor!
I didn't find the staff particularly friendly or helpful (with the exception of the cleaners) - we had a meal that came with a plastic something in it - when we returned it we got a somewhat frosty reaction. No offer of replacement. When we asked for the bill we were still charged for it. In fact I didn't find the Portuguese people particularly friendly - on the surface they are but it doesn't take long to get below that.
We went for a snack at a nearby snack bar and was the only people at the counter - the guy serving busied himself arranging things - when a Portuguese fella joined the queue he started serving him - when I challenged him he just continued to serve the other guy - odd - friends visited a few days later and exactly the same thing happened.
The rooms are OK - old and tired but OK - don't expect to sleep though as the beds are monumentally uncomfortable (different rooms have different thickness mattresses!). There is a very coarse surfaced road running across the rear of the hotel and if the beds don't keep you awake the traffic will.
Check your bills!! Most restaurants in the area added a little something to the bill - only a couple of Euros here and there but it gets irritating. One restaurant even had the correct bill ready for us after adding a couple of drinks and bread to the bill.
The children’s pool in the Pe da Lago is occupied by a particularly irritating child that lives on the complex. Sit and watch as he empties the pool of all other young children! Biting spitting hitting. Nice touch.
So no we won't be returning to Portugal anytime soon - hope you have a better experience.
Jardin Autos - thanks - great little car great service when we got a puncture.
I didn't find the staff particularly friendly or helpful (with the exception of the cleaners) - we had a meal that came with a plastic something in it - when we returned it we got a somewhat frosty reaction. No offer of replacement. When we asked for the bill we were still charged for it. In fact I didn't find the Portuguese people particularly friendly - on the surface they are but it doesn't take long to get below that.
We went for a snack at a nearby snack bar and was the only people at the counter - the guy serving busied himself arranging things - when a Portuguese fella joined the queue he started serving him - when I challenged him he just continued to serve the other guy - odd - friends visited a few days later and exactly the same thing happened.
The rooms are OK - old and tired but OK - don't expect to sleep though as the beds are monumentally uncomfortable (different rooms have different thickness mattresses!). There is a very coarse surfaced road running across the rear of the hotel and if the beds don't keep you awake the traffic will.
Check your bills!! Most restaurants in the area added a little something to the bill - only a couple of Euros here and there but it gets irritating. One restaurant even had the correct bill ready for us after adding a couple of drinks and bread to the bill.
The children’s pool in the Pe da Lago is occupied by a particularly irritating child that lives on the complex. Sit and watch as he empties the pool of all other young children! Biting spitting hitting. Nice touch.
So no we won't be returning to Portugal anytime soon - hope you have a better experience.
Jardin Autos - thanks - great little car great service when we got a puncture.
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- Date of Holiday:Jul 2007
- Board Basis:Self Catering
- Tour Operator:FlightLine
" Don't Go Here!
We... "
Don't Go Here!
We arrived to a musty, grim, dirty-feeling, nasty, out-of-date apartment at the Parque Mourabel and wanted to move out straight away!
However, I talked my boyfriend round and told him to give it a chance. 3 hours later the music started from the on-site bar directly below us! This continued until past 12 midnight. Locks and cupboards were broken, we didn't feel the apartment was secure or safe and it smelt.
I cannot understand how any travel company could let a client of theirs stay in the apartment that we were first given.
The next morning we made a fuss and were eventually (after many words of complaint) moved across the road to the Oasis part of the complex....what a difference!! It was clean and modern and felt wonderful, especially after our first day's experience.
However, there was no pool available on this part of the complex and we had to return to the nasty side to use the pool area there....which was of course cracked, old and not particularly clean (with a lovely layer of grease from sun cream and dirt in general floating invitingly on the top).
Don't get me wrong, I have travelled extensively and even worked abroad in Portugal and Spain for years, so I'm normally not over critical. This apartment complex was horrible!
The only good thing about it was the courtesy bus that takes you away from it!
We arrived to a musty, grim, dirty-feeling, nasty, out-of-date apartment at the Parque Mourabel and wanted to move out straight away!
However, I talked my boyfriend round and told him to give it a chance. 3 hours later the music started from the on-site bar directly below us! This continued until past 12 midnight. Locks and cupboards were broken, we didn't feel the apartment was secure or safe and it smelt.
I cannot understand how any travel company could let a client of theirs stay in the apartment that we were first given.
The next morning we made a fuss and were eventually (after many words of complaint) moved across the road to the Oasis part of the complex....what a difference!! It was clean and modern and felt wonderful, especially after our first day's experience.
However, there was no pool available on this part of the complex and we had to return to the nasty side to use the pool area there....which was of course cracked, old and not particularly clean (with a lovely layer of grease from sun cream and dirt in general floating invitingly on the top).
Don't get me wrong, I have travelled extensively and even worked abroad in Portugal and Spain for years, so I'm normally not over critical. This apartment complex was horrible!
The only good thing about it was the courtesy bus that takes you away from it!
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- Date of Holiday:Jun 2006
- Board Basis:Self Catering
- Tour Operator:Med Hotels
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Advice: villamoura is a very nice place to go a bit more expensive than other parts of portugal
Activities: water park in quateria was good or the catamaran boat trip coach trips to seville relaxing place
Good for: Beach