Pigale Beach Resort

I have only given this hotel a 1 rating as the counter where you choose your ratings didn't go into minus numbers!!
I agree with the previous unfortunate person to write a review - DO NOT GO ANYWHERE NEAR THIS HOTEL IF YOU VALUE YOUR HEALTH, SAFETY OR SANITY!!! My family( myself, my husband his mother and our 4 young daughters) had the 'holiday from hell' at this place, and are still paying the price some 3 months later. We were all ill because of the disgusting kitchen conditions and filthy pool water, and my poor mother-in-law is still trying to recover from all the steps after being told that we would have a ground floor room due to her recent double hip replacements, which was in fact on the third floor!
The place was so diabolical we eventually moved to an alternative hotel - but had to pay an extra £781 for the privilege (which incidentally was supposed to be £725 ) on top of the original amount . My whole family was still being ill weeks after our return and we are currently attempting to re-coup some of our losses through the holiday travel watch company. I could write pages discrediting this hotel ( and indeed have sent 10 of them to Freedom Direct and Cosmos) but frankly am getting so depressed about the whole nightmare I can barely stand to talk or write about the stress caused any more.
The only reason I have logged a rating on this website is to attempt to stop any poor uniformed fool from going to such a disgusting dump under the assumption that their dream holiday awaits them !! If you too have suffered a similar fate at this hell hole PLEASE put in some kind of complaint in order to stop other poor unsuspecting holidaymakers from making the same mistake that we made.

Do not go anywhere near this hotel.
Just returned from a Week in the Pigale Hotel in Kusadasi. Having travelled across Europe I have to say this is possibly the worst value for money hotel I have ever visited.
The Whole holiday was a joke from start to finish, On the Beach holidays totally lied to us about his hotel. We were told it was a family hotel catering for English families. It is nothing of the sort. It is a German Hotel catering specifically for German couples.
All the entertainment was in German, the menu was almost entirely German and 95% of the guests were also German.
There was no children’s entertainment at all and children really were just an afterthought. The most child orientated point of the holiday was when the "animation team" (what a joke they were.) put a okikoki song on at about 10pm every night.
This hotel is built on a steep hill, and there are steps everywhere. We were informed that this hotel would be ideal for families with small children, but having carried our buggy up and down the 100+ steps to and from our room 3 or 4 times a day I can tell you that this is far from a family friendly hotel.
No sun beds ever available as they are always "reserved" at 6am in the morning meant we had to make do with a table at the bar....
A Swimming pool which was dirty, full of salt, so deep that my 6 year old couldn’t touch the bottom at all, in fact the shallowest point of the pool was still well over 5 ft deep.
A Children’s play park, which consisted of a patch of mud, with a broken swing, a plastic climbing frame, which collapsed when any children went near it. Bits of metal, plastic and wood sticking out of the ground and glass everywhere.
Food that was completely unacceptable. Left overs on dirty plates with flies everywhere. A total lack of choice and nothing was ever warm or even cooked properly. Both my children became ill as a result of the poorly cooked food and after 3 days of salad we had to resort to eating outside of the hotel.
The staff were rude, unhelpful, couldn’t speak English, inept and generally a waste of space. When we arrived at the hotel and were given our room key (at 1am in the morning) the porter just took us outside of reception, grunted and pointed up a flight of stairs. We then spent the next half an hour looking around the resort on our own in the dark for our room.
The noise from the hotel, the surrounding hotels, bars and main road are so great that we couldn’t actually put our children to sleep much before 11pm when it started to die down.
There is no beach. It is 5 minutes walk along a busy main road with no pavements passing a row of shops and bars, with constant hassle from over pushy bar and shop owners. We went twice and then gave up as it just wasn’t worth the hassle.
All in all this was a disaster, right up until our 6 1/2 hour delayed flight home, which left us sitting in the airport all night!!!
If you are mad enough to venture into the part of Kusadasi, which I strongly suggest you don’t, then please, DO NOT GO TO THIS HOTEL....however cheap your tour operator might offer it to you it is not worth it....
If this hotel was in any civilised European country it would have been closed down....

A party of 7 of us have just come back from turkey, and we stayed at the Pigale hotel for 2 days. Which was long enough!
When we arrived we were greeted and given a snack (which was kind of nice), then the next day we awoke to nothingness, there were more staff than people staying at the hotel. Luckily for us we all make friends easy and if it wasn’t for Tracey and Richard, and Brummy Tracey and her girls we would have gone insane! Oh yeah not forgetting we all would have starved, if we didn’t like rice, pasta, soggy cake, and uncooked pizza, did I mention pasta, as it was there everyday!
I would never go back to this hotel, the only reason I give it a rating of 2 is cos the rooms were nice and some of the staff were friendly. Part of me wonders if this hotel is good in the height of season, but then again I don’t want to go back to find out.
Lastly the reason I haven’t mentioned anything else as there was nothing to do.
Our holiday became better when we asked to be moved to another hotel, even though we did have to walk as our oh so helpful rep forgot to pick us up in the coach, it was so funny walking down turkeys streets with all our luggage. Oh what fun!

1 reader found this review helpful

We arrived at hotel and within 30 mins were wishing we weren’t there. The hotel was dull and none entertaining. We were told this particular week would be busy as it was half term only a handful of holiday makers.
Our room was not as was seen on the net. We had paid good a price for the week to be told when we got there it was the end of season and animation team and entertainment ended 2 weeks ago !!
There was not a variety of food, what was out was out the previous day and yet more flies all over it. The glasses at the bar were dirty, lipstick on them from previous person. Drinks had to be paid for after 11.00 pm. This was an all inclusive break which means everything is catered for you. You should not have to go off site for entertainment!
A complaint was made to Med rep and he got the manager to speak to us along with 10 other unhappy guests. He said that he would put some music on and would discuss with the kitchen staff about the food. We explained this was not what we had paid for and would like to be transferred to another hotel. Later that evening the rep said we could go to another hotel free of charge and to meet at 12pm the following day. All 12 guests met up, we handed our keys in and thanked him for helping us with the move. He then said a bus would collect us to take us to other hotel, we waited an hour, then gave him a ring when he told us if we wanted to go to the other hotel we had to pay!! (it left the 12 of us on the streets of turkey)
Previous to the move a member of the bar staff told us that the manager was not happy with us! Where was the confidentiality!
All I can say for any one thinking of going here think twice!!!!!

I have only returned home yesterday after 8 days at this hotel.
There was problems with plumbing, which resulted in a dreadful smell coming through restaurant and bar. Add to which a wedding party was going on, which restricted the use of part of restaurant and poolside bar. The management had not made any allowance for more staff and we only found out through other guests it was being held.
I have never been all inclusive before and never will go again. The bar staff were totally unfriendly to the point of being rude. Management in hotel need to teach their staff some manners and customer service skills. The food was boring and had no variety.
They had plenty sunbeds but only about 30 mattresses the only staff I found friendly were the hotel cleaners at least they had manners. Apart from meeting other guests I would have left sooner. So be warned if you don’t mind a hotel with these problems go but you wont enjoy it.

My holiday at Pigale was great!
My family and I had a great time! we joined in darts, volleyball, football (not advisable for girls!), water polo(funny), table tennis, aqua gym, morning gym and many pool games like gladiator!
The staff are too friendly and this became a problem for me, as I am a 14 year old girl! The barmen and waiters would not stop kissing me and shaking my hands! they asked me to meet up and go to the beach with them and I was asked to get married by two men!
The nightlife is not so good but at the weekends, it is better! they have Mr and Miss pigale competitions and I won Miss Pigale!! that’s great fun! I advise you to join in!
We also had a problem with very few English being in the hotel! in the first week, there were three families , and the rest were German, Turkish and some French. However, in the second week English ran the hotel! and there were some Dutch they could speak fluent English and that was great.
The animation team are great and they are willing to do anything for you! Although watch your young sons, the Turkish men find it normal too kiss another boy if they like them! just for friendliness!
The food is okay this is where I drop a point although tea and dinner did tend to be nice ranging from sweat and sour chicken to beef and chips! oh not forgetting RICE of course! breakfast is poor and all I ate is buttered bread!
Yes, the steps are a problem, but gee it kept me fit for a fortnight! we was staying on the 6th floor (right at the top!) and we had to go up 3 flights of stairs (alternate route steep slopes v.tiring) then we had to go up 3 floors of steps but I advise you to use the fire exit stairs! alot quicker!
Overall, I had a great time, 1 week isn’t long enough and 2 weeks is too much so go for 10 days!! we stayed for 2 weeks and I cried towards the end because I wanted to go home!

Sebastian and Halil(the nice barmen) are very very nice and are really friendly! Get to know Sebastian and he will give you free cocktails!(shhh though) my friend and me got loads free! shhhhhh

Just spent a week at the Pigale. Last minute booking so not sure what to expect though they do have a very good website.
First of all I should say that this is not a suitable hotel for anyone with walking or breathing difficulties or even small children as very, very steep steps and inclines.
Our room was adequate though the walls were flaky and damp in the corners. I think we were lucky because a lot of people were complaining about dirty or damp rooms.
The food was okay but not much choice and not really very tasty. also very small portions though I guess you could go back for more.
The website says the hotel has it’s own bay but we never saw it!!! The beach is about 50 yards down the road and is small and not all that nice!
The best of the hotel is the swimming pool and pool area which was really nice, comfortable sun beds, clean clear water and the whole area was very clean.
There is a snack bar open all day, except for lunch times, and most people seemed to prefer the burgers, pizza and chips to eating in the restaurant, which sort of says it all.