Reviews of Pontins Blackpool, Lancashire, England

Nightmare on shite site

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

juliewalls

Comments:

This was a half term break for me and my twin boys aged 12. Having just started secondary school and having had quite a turbulent time. I was so dissapointed by the whole get up of pontins. The rooms were dirty, we had to leave our socks on as the carpet was rotten. The beds are in desperate need of changing as the springs were coming through the mattress. Had i known before, i would have taken my own bedding too. Actually had i known before, i would'nt have gome at all and to be fair we WILL NOT be gong back.It was so boring, much like a friendly prison, if there is such a thing. We left the prison site, sorry, 'holiday' site a day early and had a wonderful trip home.

our experience of blackpool pontins

Overall Rating:

7/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

Jetstream

Comments:

Went on Friday 31st oct

Second time we've been with our 2 young kids and both of them love it. so that is all that matters. On the whole it was ok/good, service from reception was excellent after a couple of hitches with our booking, we werent given vouchers with our welcome pack, but when we went back we were given them no questions asked with an apology. With the food its what you pay for is what you get and we had some lovely meals, the omlettes were excellent, as was some of the mains like chicken curry and chicken kievs. Breakfasts were okay nothing more, drink choices for dinner was poor tea or coffee when the drinks bar shuts an hour before end of service. Some of the people serving food could have been happier but some were nice.

Accomodation, relatively clean, kids slept every night and all night so cant complain there, was missing our cot we ordered when we arrived in our chalet and when I went to ask it was dealt with immediately (I heard it go out on the staff CB's when I was walking past another member of staff, and was very pleased when I arrived back to find it there before me, EXCELLENT complaint handling by the staff. The main thing that matters was the chalet kept my family happy and safe and again thats the main thing (bed was lousy)

regarding the complaints regarding the planes, dont moan. I bet the majority of you have used planes and that you wouldnt be moaning if it was you flying over someone else's chalet in a Jet on the way to your holiday also you must know they have to land? We enjoyed listening to them. More to the point do your research on your holiday before you book. If you google earth Blackpool pontins, you'll see a runway at the edge of the park (so you do the maths).

Park itself, bit run down, except the dune conference center but needs a lot of investment soon should the park continue being in business. Kids loved the playground outside the QV (except glasses and bottles had been discarded in the protective bark around the frame, this is obviously stupid incapable patrons, like the ones who vandalise the camp)

Amusement arcade could have done with a couple more 2p machines in, my son (only 3) likes putting money in machines and I aint trusting him with 10p's yet!!

An excellent member of staff in there, kept fixing the pacman machine in there each time it broke down (every 30 seconds) without complaining once, so on the whole excellent staff.

My biggest problem with the park is:

The price of the beer for the choice and quality you recieve.

Fosters £2.80 (kronenbourg the other option) Taste awful. Flat
J Smiths £2.60 Tasted of nothing
Strongbow and guiness were ok at best

Glasses streaked with lipstick marks on them. If I was pontins i'd look for a new drink supplier for a better choice of drinks and clean beer lines at least once a week and purchase some quash (lipstick remover for glass rims and some Renovate solution.

So on the whole, looks negative but for my family and I we've had 2 nice weekend breaks there, the kids love it, the staff are friendly and helpful, my little boy was crying when we left, that is the biggest sign of a good time anyone could recieve.

Booking next week for in the new year sometime.

Mr G Smedley

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

Mr G Smedley

Comments:

We arrived for halloween expecting a great value holiday. What we got was totally different experience to say the least, before we got to the chalet a jet whizzed past 50 ft above our heads. Our friends chalet / sh** hole had medication lying on the floor and dirty towels.
The reason for this when we asked the staff was they had 1600 fully paid and under informed guests and were running late, we could have checked in at 4pm but did not arrive until 6.20pm.

If you take your car you will have to leave it off site and park some distance from your chalet or risk it being clamped without being informed upon arrival. Please belive everything you read in these reviews anything above a 1 is by a PONTINS employee.

Please save your money because this is a dirty,stinking sh** hole of a holiday park should be or already has started to be used as a landfill.

Stop Winging!

Overall Rating:

7/10

Board Basis:

Half Board

Date of Holiday:

Jul 2007

Tour Operator:

Pontins

Submitted By:

luna123

Comments:

I went to pontins july last year and I am going again this weekend. I thought i would add my reveiw because there was soo many bad ones....
Basically yes, it looks like a prison camp and the facilities are outdated, but what on earth do you expect??

I paid 3.5k for a holiday in the Maldives and expected a good holiday, I paid 60 pound for Pontins and expected exactly what i got!
I dont expect anyone to have paid more than 100 quid each to stay so what are you winging about?
Its somewhere to bed down for the night and you can go into Blackpool all day everyday, ive stayed in a lot worse hotels in Blackpool for more money.

As with every holiday you make the most of what you have got so ignore these people who pay pennies for a break and expect the ritz. Its cheap and cheerful and if your with good family and friends it really doesnt matter.

my break

Overall Rating:

10/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

marie666

Comments:

I read some awful reviews of this place on this site, all i can say is these people that have written them must have stayed at a completly different site. I found the room immaculate, the staff extremly friendly, the food wonderful with lots of choice and more than enough to keep my three kids occupied day and night.

So please, don't let the bad reviews put you off comming to this place, i for one will be booking again.

my holiday

Overall Rating:

9/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

stacy130

Comments:

just arrived back from a weekend at pontins was thinking twice about going after all the bad reviews i read but went along anyway and could not believe how wrong these people were i could not fault a thing the room was clean and tidy the food was good the entertainment was brill had a really good time would defo go again with out a doubt so please dont let other peoples bad reviews put u of one bit like it nearly did me.

what a dump

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Nov 2007

Tour Operator:

Booked Independently

Submitted By:

belmver

Comments:

stopped at this sh''t hole for the lights never saw them arived on the saturday unpacked and went out for the day had two appartments one of our own and the inlaws in the other on getting back for tea the inlaws room had been ransacked i must stress they are VERY VERY careful on leaving property in a secure state windows locked doors locked and checked and double checked on checking what had gone missing found farther inlaws car keys had been nicked thus on checking so had the car so went to report it to reception and getting greeted by some absolute yob who looked like he had not had a wash for a week saying once we had explained what had gone on not another one the tried to make out that some one must have got in through an open window but as i said checked and double checked so getting know were phoned the police ourselves and still got know were decided to pack up and go home the inlaws travelling by my friend coming to pick them up but before leaving went on a wonder around the back of the camp ( dump ) and found two holdalls containing room keys mobile phones cd player i pod and other stolen property taking these to reception got nothing but sarcastic remarks from security personel so once again phoned police to explain what had been found to cut it short this seems like an inside job if you would like to hear more email me at belmver@aol.com this is a dirty mattress stained dump and a good fire could not clean it up ;; book at you own peril you have been warned stay well clear

pontins blackpool is the worst holiday

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Oct 2008

Tour Operator:

Booked Independently

Submitted By:

tricia123

Comments:

Pontins in Blackpool was grim, they chalet was tiny and stunk, the food inedible, and the entertainment non existent, on the pontins entertainment channel 6 every hour said 'something else', what they didnt tell you was the something else entertainment was nothing, we seen 1 blue coat who was miserable, I had to take my children into Blackpool just to get away from Pontins adding extra expense and my children aged 6 and 10 asked if we could go home a day early. Id recommend Butlins of Haven if you want a family holiday with entertainment, please dont waste your money its the worst holiday Ive ever been on and I have been on a few horrors. Disgusting, dirty, miserable, boring and grim is how Id describe it overall.

miss

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

Other-

Submitted By:

kazzy6

Comments:

my room was dity & had mold growing in it

Oh My God!!!!!!! Please please...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Sep 2008

Tour Operator:

Booked Independently

Submitted By:

Mr G Pinder

Comments:

Oh My God!!!!!!! Please please do not pay any attention to the bull[-] that people who have given this hellhole more than one out of ten. We only gave one as there is no facility to give minus 100 which would still be very generous. We have just returned home after 3 nights of living in total squalor with our 15 month old twin girls. The accomodation would not be out of place in Basra and the food is absolutely disgusting,even our babies turned their noses at it. Filthy filthy filthy is the best way of describing this place and the entertainment is none existent,and no we dont expect much to do for children of 15 months however we did notice 3 swings in the whole park and disgraceful tennis courts. Honestly please beleive us the people who gave this place any kind of decent review either must work for pontins or be mentally challenged which is a shame. We have as yet had no refund but we will!!!!!

We had to venture into Blackpool every day and night just to get a break from the smell and tedious of this resort. I would not wish this place on my worst enemy but however if you are a complete scruff who enjoys smelly disgusting rooms and want to make yourself obese on the slop they call food then get yourself along and fill yr boots but if you have any standards in life then do not even contemplate going anywhere near this cesspit. Oh and thanks for the fresh water with a hint of orange on a morning and charging us nearly 4 pound for 2 tiny cokes at tea time to help wash down the swill you served us xxxxxxx

The appartment stank of long...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

Booked Independently

Submitted By:

Mrs C Williams

Comments:

The appartment stank of long term, stale body odour with a hint of urine. The bedding, even though changed had marks that hadn't come out in the wash. The carpet was stained and had cigarette burns. The bathroom...ugh.. worn, stained bath, dubious stains in the toilet bowl, black mold behind the taps and on the tiles and cigarette burns on the side of the bath. Altogether a Hellhole!! If this was one of HM's prisons there would have been a revolt... by the prisoners... and a government enquiry! We had a full refund, but our weekend was ruined as it was "lighting up" night and there wasn't anywhere with a family room vacant so me, my husband, daughter, son and 3 grandchidren had to return home (another 5 hour journey) much to the utter disappointment of us all especially the kids. It was intended to be a celebration weekend for my wedding anniversary and turned out to be a total nightmare. I stupidly beieved the TV ads and the brochure blurb and was devastated by the complete state of neglect and dirty, dilapidated condition of the accomodation. My dog had better conditions in the local kennels we put her in to allow us to go to this awful place!

If your thinking about going to...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

booked direct online

Submitted By:

Mrs  Hooper

Comments:

If your thinking about going to this holiday camp. Please take it from me don't bother. The rooms are moldy smelly and most of them hadn't even been cleaned when we got them. The sheets had blood stains on them in one room and mold in another. I didn't want to risk the food once I had seen saw that I went and fot a full refund along with a lot of other people. I've never seen so many people asking for their money back. Horrible place please don't bother.

oh my god how can people give...

Overall Rating:

1/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

Select

Submitted By:

Mrs D Hudson

Comments:

oh my god how can people give this place a 10 it is dirty and i would say if you have booked cancel it, blackpool is lovely but pontins is horrible i'm sure i could find a prison cleaner and with better food there unhelpful and there is nothing to do unless you want to pay out all the time never ever would i stay here again

pontins is a good place to go...

Overall Rating:

9/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

Booked Independently

Submitted By:

Miss T Freeman

Comments:

pontins is a good place to go away for a nice family holiday as its in a safe environment... i have been going to pontins blackpool for most of my life and my mother has been going for 36 or more years and we all love it .. the past few years my friends have came with us and are always askin me when i am going back so that they can come..

the food is lovely and they cater well for children and vegetarians.

The entertainment is always good wether is a cabaret or the bluecoat show which are always amazing and as i have been going for so long i get to know the bluecoats! some of them i know quite well and keep in contact with..

but on thing is that the room are not always up to scratch but your only in there to sleep and wash and dress so what can u expect!! and there is not much to do for teenagers during the day but theres always plenty going on xxx

so untill you have been and tried it out for your self dont believe all what you hear because you will be surprised when you go and love it x

This was our 4th time at Pontins...

Overall Rating:

8/10

Board Basis:

Half Board

Date of Holiday:

Aug 2008

Tour Operator:

Booked Independently

Submitted By:

Mrs J McHugh

Comments:

This was our 4th time at Pontins Blackpool, it was a short 4 night break, we go abroad every year to 4/5 star hotels and have a short break in the school holidays to Pontins or haven.



Pontins Blackpool is great, we checked in at 4pm and were in our chalet by 4.20, it was basic but very clean, the food and entertainment is great, fab kids dances and shows and great all round entertainment, Ben Mills from X factor was brill, The Mad Hatters and the Harper Brothers wonderful and Blus Coat show really good and very professional. The venue for night entertainment does fill up fast and you have to get in early 6.30/7pm for a chance of a decent seat. Price at bar is no higher than any other holiday resort.



The camp is old and in need of some inprovements, gardens need attention some planting and bit of weed and feed on the lawns wouldnt go amiss but its clean and friendly, staff extremely helpful at all times.