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Pontins Wall Park, Devon, England

Hotel Information

User Rating:
6 / 10
(61 User Reviews)

Hotel Description:

The perfect 'chill out' zone, Wall Park Centre enjoys one of the sunniest climates in Britain. And with the 'English Riviera' resorts of Torquay, Paignton, Dartmouth, Brixham and Teignmouth all within easy reach, you can explore a tremendous variety of beaches, coves and cliffs - as well as the scenic splendour of Dartmoor National Park inland. In the heart of heavenly Devon, you can relax and take life easy.
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Pontins Wall Park Holiday Reviews

Pontins Wall Park Reviews

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" What a DUMP! After our 5 an half hour... "

What a DUMP! After our 5 an half hour drive we arrived at 9am and was told we had to wait till 4pm to check in. We decided to have a walk around Brixham which was best part of our 5 and a half hour stay. We then decided to have a walk around the park and it soon became aparent we had another 5 an half hour drive home on our hands. We complained the about the state of the rooms and the facilities and was upgraded for free to the 'Classic suite' which i wouldn't let my Dogs sleep in never mind us! I heard it had been closed for 6 months but what suprises me is the fact it has been re-opened. There is absolutly nothing good about the place to say PLEASE DO NOT book to stay here unless you are used to sleeping in doorways as this will be a MASSIVE dissapointment. Make no mistake i shall be complaining and fighting for my money back as the place is a HELL HOLE! If you have booked and are reading this CANCEL NOW!!!!!

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  • User Rating:
    1 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:Self Catering
  • Tour Operator:The Sun

" im writing to let every one know that... "

im writing to let every one know that i booked to go to wall park this year has we have been going there for a number of years, i had a letter to let me know that it is no longer part of pontins, well i have been trying to get a refund since 30.4.2008 and i am still waiting for it to come i have made no end of phone calls and i get the same reply your cheque is on its way, i have even tried ringing the site direct with no joy, so if i dont get it by this weekend 7.6.2008 i will be going to trading standards or the ferritt. im really disappointed as we have used points for about 12 years and always enjoyed the time there and never had a problem. good luck to anyone going this year

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" After booking our sun holiday and... "

After booking our sun holiday and this being our 3rd request, we, as a family were all looking forward to our weekend break! Unfortunately, I decided to take a look at the reviews for the park and therefore decided to ring and pay for an upgrade! I was quite apprehensive as we travelled down, my husband telling me 'It cant be that bad they wouldnt offer you holidays there', how wrong was he!
We arrived about 3 o clock and waited to collect our keys, luckily ours was ready but some other people ended up waiting till gone 5! Got to our 'upgraded chalet' and what a disappointment, having 3 children children 2 of whom are fully grown teenage boys, I wondered where we were going to put them! Then the stench!! I have to admit it did get worse as time went on! Kitchen a dump, sofa looked like it was 50 years old and new bathroom my hat!!! Brixham was fabulous as we spent as much time there as we could. Please do read these reviews and take notice of them because I so wish I had. I have also sent a copy of this to the Sun and hopefully if enough people do this then no one should ever have to stay in that hell hole ever again!!!!!

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2008
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" I HAVE BEEN ON MANY SUN HOLIDAYS,BUT... "

I HAVE BEEN ON MANY SUN HOLIDAYS,BUT NOT TO AN OPEN PRISON.
GOT THERE ON FRIDAY,GOT KEYS,OUR 4 MAN TENT WAS BIGGER THAN THE CHALET,WE HAD TO LEAVE THE DOOR AND WINDOWS OPEN FOR AN HOUR BEFORE WE COULD GO IN,SMELT OF MOULD AND PEE,BUT IT DIDNT HELP,KIDS WANTED TO GO HOME,THEY WERE SO UPSET(THEY HAD BEEN REALLY LOOKING FORWARD TO THE WEEKEND).WOKE UP 6.30AM AND CLOTHES WAS SMELLING OF MOULD,PACKED OUR BAGS AND LEFT.
THE DIRTIEST PLACE I EVER SPENT THE NIGHT,IT SHOULD COME WITH A GOVERMENT HEALTH WARNING.
IM SHORE IF IT WAS A HOTEL IT WOULD BE CLOSED DOWN,THE SUN MUST TAKE IT OF ITS PARKS LIST.
NEVER AGIAN
STEVE

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:THE SUN

" i don't know why so many people are... "

i don't know why so many people are dissing this park. I have been twice. This year and last year, as pontins and now not as pontins and i must say i think that it has improved. Last year we got upgraded so there was a difference in the accomendation but apart from a few ants there was nothing else wrong with it. I am 17 and was easily amused by what the holiday park had to offer, entertainment for all ages, arcade, swimming pool, 2 parks, go karts and crazy golf.

I prefer the new way bingo is played as it gives adults and children an equal advantage as their is no age limit. iu also thing the entertainment has got better. i really enjoyed the blues brothers last night (satuarday 31st may). It was well rehersed and performed excedently well. I also enjoyed the entertainment non-stop, it was suitable for all ages and the party dances were the best. What made it even more better was the fact the Chris and Declan took the mick out of each other and no feelings were hurt and it was pure entertainment. I aslo thought that the bluez girls were really good at providing the dancing to go along with the entertainment. I also thought Criag was entertaining, as last night was our last nite and when most of the entertainment had finished he wanted request for songs, and me and my step-sister was talking to him and he didn't tell us to leave him alone or anything he was talking back and asking us for reguests.


i would like to thank wall park for making this holiday enjoyable, even without it being pontins, they will succed if they keep up the great entertainment and the tideness of the holdiay site. i will be for certain returning.

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Sun holidays

" Just got back today and got to say... "

Just got back today and got to say it's not that bad,the entertainment was a bit poor but the resturant was clean and tidy,the food was good and the pub and club was tidy and there was a full program of entertainment.
The budget chalets were a bit old style but they were clean and i will definatly go back again,the location was good and the on site security was the best i have seen at any site.

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  • User Rating:
    8 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Sun holidays £9.50 pp

" I have just returned from Wall Park... "

I have just returned from Wall Park after booking it as a cheap Sun Deal. Even £9.50 per person was a rip-off!!
I had read the reviews on trip advisor and the holiday watchdog site and thought it can't be that bad so took some cleaning stuff and off we went......HOW WRONG CAN YOU BE!!!!
We arrived at 9 Friday night and got apartment 265, the windows were rotten, the carpet could have walked out on it's own as it was so dirty, the sofa bad you wouldn't let your dog sleep on and the radiators smelt like it was burning last years guests!!!!!!
It stunk of urine but we we're so tired after our journey we used a can of air freshener and went to bed.
The following morning we all woke at 6 to be again met by the horrid smell and thought we'll have breakfast and then complain at reception. The cooker was so dirty my sisters were almost sick. Once we got to reception they moved us, no questions asked, almost like they were used to it. The new apartment was still very smelly but an improvement on the 1st (not hard though really). We decided to stay and put up with it as Brixham it's self was lovely and only as we had plug in air fresheners. However one of my sisters still returned home as she feared for her health!!
The only thing good about the place was the staff, all very friendly but maybe they were compensating for the state of the place. Since returning home I have washed everything in my case even stuff we didn't wear as everything stunk so bad I was worried of contamination!!!!!!
If you think I'm exaggerating go, but you have been warned!!!!

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Sun Deal

" The room was damp, smelled of urine,... "

The room was damp, smelled of urine, wallpaper hanging off, went for a carvery all the meat had to be taken back as it was uncooked, i got a refund along with others , then waited for an hour for food from the take away, a lot of unhappy people in the queue, and then the chicken was raw in the middle, entertainment only decent thing, never again!

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:THE SUN

" Give the place a break! It's not... "

Give the place a break! It's not THAT bad. Booked through a newspaper so had Budget Chalet. But upon arrival they had messed up our accomodation request (travelling with another party and had requested (via phone) that we had neighbouring chalets. But alas not)! Due to the errors we were upgraded to 'Club' Class. I can only think this was a very lucky result. The Chalets were clean(ish)! The important thing was that the beds, kitchen and bathroom were clean. After all, we were only using it as a base.

The entertainment was admittingly, a little stale.... But the enthusiasm of the staff was contagious! Corny dance routines and bad jokes seemed to be the order of the evening, but boy was it good fun. The Blue 'Shirts' (as they are now called as the park no longer belongs to the Pontins group) were enthusiastic, lively and friendly. Especially Chris and Adrian!

They had a well stocked shop, selling everything you could possibly need, at quite reasonable prices. (From looking around the average mark up seemed to be about 10-20p).

The swimming pool isn't as good as it looks in the pictures, but again, ample for the needs of the park. Well supervised and an outdoor pool for the warmer weather.

All in all we had a wonderful time! Regular entertainment throughout the day for both adults and kids alike. Friendly and helpful (albeit a little dimwitted) staff, and a beautiful park to stay in. There was not one single piece of rubbish to be seen around the site the whole time I was there.

One big plus for me was that there was absolutely no vehicle access anywhere near our chalets (which admittingly was a little frustrating when arriving/departing) but it meant the kids could play outside without the worry of traffic coming through. (Which is something I have never found in similar resorts).

On the whole. A fun budget holiday for all the family!

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  • User Rating:
    6 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Media Offer

" i worked in pontins wallpark in 1998... "

i worked in pontins wallpark in 1998 and stayed all seasan found the enterainment bril,and watched the shows every week never got fed up of them.i have since taken alot of holiidays abroad and can honestley say there as never been entertainment like wall park. so thank you mr pontins and managers for giving me a job as a chef it was a great time in my life.i have now got my own family and am about to book for them may the great times retern. dai from wales

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  • User Rating:
    10 / 10
  • Date of Holiday:Apr 2008
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" myself and my family have been coming... "

myself and my family have been coming to wall park for a number of years. The staff are friendly and although the rooms could be modernised they are adequate for our stay. We enjoy visiting arears outside the camp like torquay and devon. Entertainment on the sight is average but the atmosphere is electric and very enjoyable.

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  • User Rating:
    10 / 10
  • Date of Holiday:Sep 2007
  • Board Basis:Self Catering
  • Tour Operator:sun holidays

" I had read reviews on this site after... "

I had read reviews on this site after we'd booked it and wished I hadn't. (read them and booked that is!) In need of total updating, I hardly slept a wink all night of all the 4 nights we were there.

Myself, my husband and our one year old, were allocated a one bedroom (twin) apartment with what can only be described as an old fashioned dangerous pull out sofa bed in living/kitchen area which was far from comfortable. To make matters worse while you were laid down on the bed, directly above you was some sort of sky light with a mass of dead flies, moths, spiders and goodness knows what else.

The only good thing about this place was the surrounding area of Brixham, Torquay and Paignton. I will never ever for as long as I live put myself and my family in that position. We have been on loads of Sun Holidays in the past and the one place I would go back to was a place called Hoburn in Paignton it was stunning clean site, and beautiful vans. Perhaps it’s about time whoever Mr Pontins is, needs to have a little look at his sites, I will never book any Pontins ever again and I would seriously urge anyone not to bother. There are so many other nice sites to go to around the South Devon area. Pontins ought to be bulldozed!

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  • User Rating:
    1 / 10
  • Date of Holiday:Jun 2007
  • Board Basis:Room Only
  • Tour Operator:uk holidays in the sun

" I cant see how anyone can say they... "

I cant see how anyone can say they didn't enjoy Pontins Wallpark! I have been 3 or 4 years running and everyone in my family loves it!

It's not an expensive holiday and them bluecoats put so much effort into everything they do its just untrue. I love it there and wanna go back next year.

The entertainments brilliant, the bluecoats rock... specially Declan! The shows are great, its fantastic!

Reading story's saying its disgusting makes me laugh, what do you expect? a palace or sumthin?!

LOVE IT!

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" After booking a four night break to... "

After booking a four night break to Wall Park I read the reviews, what a mistake, couldn’t sleep for the next 4 weeks through worrying.

Arrived on 29th oct ready for check in was praying we wouldn’t be staying in surf city but what did we get, 2 chalets there next door to eachother. Hadn’t told my friend about my concerns as didn’t want to worry her too, but there was nothing to worry about.

We stayed in the classic accommodation bit small but the main thing it was really clean very happy with it. 2 adults and 1 child staying in each was happy to let them run back and forth even though they are only 4.

People very friendly there (most of them welsh which goes to show we`re the most friendly lol) blue coats done a brill job, loads of entertainment all day and night, only problem was had to carry our luggage from a car park. Would definitely book again.

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  • User Rating:
    9 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" What a God forsaken place, it is like... "

What a God forsaken place, it is like a land that time forgot. And they certainly forgot to clean it, basic we can cope with but dirty is another thing. The apartment (posh wording for chalet) smelt awful, the air was damp inside and the carpet wasn't even good enough for a skip. The staff were friendly enough but you could tell from their mannerism that they didn't understand complaints.

It may have been a £38.00 Sun holiday but even that was over priced, we stuck it for one night and then headed for home. Can somebody tell George Bush that they are making weapons of mass destruction there (probably in the filthy carpets) so that he will invade it and wipe it off the face off the earth. The disabled parking spaces all 3 of them are nowhere near where they should be and all had non disabled cars in them. When I stopped as close as I could to the chalet to let my disabled son out I was shouted at by one of the staff and told you'd better shift that now!

Overall the place is a dump and the 1/10 rating is more than it should be, don't even think about going there this place is the holiday from hell!!

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Newspaper
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