Pontins Hemsby

please don;t go .never been to pontins before and will never go again .dirty smelly chalet . holes in bed settee /stais all over it/ fithly carpet/ rusty bath/ all i can say is please please don't go there. have been on loads of sun holidays sun holidays in great caravans... more

The chalet and the site was very basic, however it was clean, and the staff were very helpful and friendly. In particular the "Blue coats". We were a large family in three chalets and the blue coats did everything to make us feel welcome. Really enjoyed it. However I... more

Well what can i say! After reading these reviews before hand, we went to pontins with low expectations, but i was still shocked to see what we had let ourselves in for! The worst part of the holiday was definitly the accomadation. The first night, we headed to our budget... more

When we drove passed the campsite and i though Is that our site? It couldn't be, they look scabby. Because we had upgraded we thought we would get a better chalet. But upon arriving there was only a few things different between a classic and upgraded chalet. - Carpet -... more

last minute decision to get away, thought pontins hembsy would be a great idea, boy oh boy was i wrong!!!! on arrival me and my kiddies went off to our apartment, i know i paid for budget but i did not pay for the slums. on entry to the chalet there was a lovely stench that... more

I have just returned from a New Year’s Jolly at Pontins in Hemsby and have to say, it was the most diabolical and disorganised New Year’s break ever! We arrived (9 adults & 3 Children) on Sunday 30th at around 5pm and checked in; the apartments were very basic but... more

We booked a New Year break (12 of us including my husband, my mum and my friends mum and my friends 3 kids). Wasn't expecting great accommodation for the price and it wasn't that bad. Bit dated but it’s a budget break. However, New Years Eve was a nightmare. Organisation... more

Very disappointed, 2nd time we have been. I would not say I was over house-proud, but we found the chalet dirty with cobwebs (even a maintenance worker said it was not clean) and we upgraded to club.
The welcome pack was an insult; needless to say we will not be going back again.

I was very shocked to read the reviews on this website as me and my family have visited Pontins Hemsby quite a few times and never had any problems... by the look of most of these reviews it seems like Some people go on holiday to do nothing but moan and complain and by... more

This site is like stepping back into the 1980's - Little seems to have changed from my memories of this site as a child! The budget accommodation does not appear to have been painted since this time and the carpet is in full need of replacement! Hemsby itself is also not... more